Add newer ticket in the listbox if it still not indexed yet

master/bt5/slapos_web/SkinTemplateItem/portal_skins/vifib_hosting/WebSection_getUserTicketList.xml

@@ -52,12 +52,25 @@
             <key> <string>_body</string> </key>
             <value> <string>portal = context.getPortalObject()\n
 kw[\'portal_type\'] = ["Support Request", "Regularisation Request", "Upgrade Decision"]\n
+support_in_progress_url = context.REQUEST.get(\'new_support_request\', \'\')\n
 \n
 person = portal.ERP5Site_getAuthenticatedMemberPersonValue()\n
 if person:\n
   kw[\'default_destination_decision_uid\'] = person.getUid()\n
   kw[\'sort_on\'] = [(\'modification_date\', \'DESC\'),]\n
-  return context.getPortalObject().portal_catalog(**kw)\n
+  found = False\n
+  support_request_list = []\n
+  for support_request in context.getPortalObject().portal_catalog(**kw):\n
+    if support_in_progress_url and \\\n
+          support_request.getRelativeUrl() == support_in_progress_url:\n
+      found = True\n
+    support_request_list.append(support_request)\n
+  if support_in_progress_url and not found:\n
+    support_in_progress = portal.restrictedTraverse(\n
+                              support_in_progress_url, None)\n
+    if support_in_progress and support_in_progress.getDestinationDecisionUid() == person.getUid():\n
+      support_request_list.insert(0, support_in_progress)\n
+  return support_request_list\n
 \n
 else:\n
   return []\n

master/bt5/slapos_web/SkinTemplateItem/portal_skins/vifib_hosting/WebSection_registerNewTicket.xml

@@ -53,6 +53,7 @@
             <value> <string>portal = context.getPortalObject()\n
 web_site = context.getWebSiteValue()\n
 person = portal.ERP5Site_getAuthenticatedMemberPersonValue()\n
+context.REQUEST.set(\'new_support_request\', None)\n
 \n
 support_request_template = portal.restrictedTraverse(\n
   portal.portal_preferences.getPreferredSupportRequestTemplate())\n
@@ -83,7 +84,7 @@ web_message.edit(\n
 web_message.stop(comment="Submitted from the web site contact form")\n
 \n
 # Redirect to web site to hide the indexation process\n
-web_site.Base_redirect(\'view\', keep_items={\'editable_mode\': 0, \'portal_status_message\':context.Base_translateString(\'Ticket created.\')})\n
+web_site.myspace.help.Base_redirect(\'\', keep_items={\'editable_mode\': 0, \'new_support_request\': support_request.getRelativeUrl(), \'portal_status_message\':context.Base_translateString(\'Ticket created.\')})\n
 </string> </value>
         </item>
         <item>