diff --git a/bt5/erp5_crm/ActionTemplateItem/portal_types/Person/add_support_request.xml b/bt5/erp5_crm/ActionTemplateItem/portal_types/Person/add_support_request.xml
new file mode 100644
index 0000000000000000000000000000000000000000..9acf57f8cb5b49290bbbe064d9207348bc24e83d
--- /dev/null
+++ b/bt5/erp5_crm/ActionTemplateItem/portal_types/Person/add_support_request.xml
@@ -0,0 +1,96 @@
+<?xml version="1.0"?>
+<ZopeData>
+  <record id="1" aka="AAAAAAAAAAE=">
+    <pickle>
+      <global name="ActionInformation" module="Products.CMFCore.ActionInformation"/>
+    </pickle>
+    <pickle>
+      <dictionary>
+        <item>
+            <key> <string>action</string> </key>
+            <value>
+              <persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
+            </value>
+        </item>
+        <item>
+            <key> <string>categories</string> </key>
+            <value>
+              <tuple>
+                <string>action_type/object_fast_input</string>
+              </tuple>
+            </value>
+        </item>
+        <item>
+            <key> <string>category</string> </key>
+            <value> <string>object_fast_input</string> </value>
+        </item>
+        <item>
+            <key> <string>condition</string> </key>
+            <value>
+              <persistent> <string encoding="base64">AAAAAAAAAAM=</string> </persistent>
+            </value>
+        </item>
+        <item>
+            <key> <string>description</string> </key>
+            <value>
+              <none/>
+            </value>
+        </item>
+        <item>
+            <key> <string>icon</string> </key>
+            <value> <string></string> </value>
+        </item>
+        <item>
+            <key> <string>id</string> </key>
+            <value> <string>add_support_request</string> </value>
+        </item>
+        <item>
+            <key> <string>permissions</string> </key>
+            <value>
+              <tuple>
+                <string>View</string>
+              </tuple>
+            </value>
+        </item>
+        <item>
+            <key> <string>priority</string> </key>
+            <value> <float>60.0</float> </value>
+        </item>
+        <item>
+            <key> <string>title</string> </key>
+            <value> <string>Create Support Request</string> </value>
+        </item>
+        <item>
+            <key> <string>visible</string> </key>
+            <value> <int>1</int> </value>
+        </item>
+      </dictionary>
+    </pickle>
+  </record>
+  <record id="2" aka="AAAAAAAAAAI=">
+    <pickle>
+      <global name="Expression" module="Products.CMFCore.Expression"/>
+    </pickle>
+    <pickle>
+      <dictionary>
+        <item>
+            <key> <string>text</string> </key>
+            <value> <string>string:${object_url}/Base_viewAddSupportRequestDialog</string> </value>
+        </item>
+      </dictionary>
+    </pickle>
+  </record>
+  <record id="3" aka="AAAAAAAAAAM=">
+    <pickle>
+      <global name="Expression" module="Products.CMFCore.Expression"/>
+    </pickle>
+    <pickle>
+      <dictionary>
+        <item>
+            <key> <string>text</string> </key>
+            <value> <string>python: portal.Base_checkPermission(\'event_module\', \'Add portal content\') and portal.Base_checkPermission(\'support_request_module\', \'Add portal content\')</string> </value>
+        </item>
+      </dictionary>
+    </pickle>
+  </record>
+</ZopeData>
diff --git a/bt5/erp5_crm/SkinTemplateItem/portal_skins/erp5_crm/Base_addSupportRequest.xml b/bt5/erp5_crm/SkinTemplateItem/portal_skins/erp5_crm/Base_addSupportRequest.xml
new file mode 100644
index 0000000000000000000000000000000000000000..1f3eaaf1dd87d61902a21cbdcf2870525bf2486f
--- /dev/null
+++ b/bt5/erp5_crm/SkinTemplateItem/portal_skins/erp5_crm/Base_addSupportRequest.xml
@@ -0,0 +1,145 @@
+<?xml version="1.0"?>
+<ZopeData>
+  <record id="1" aka="AAAAAAAAAAE=">
+    <pickle>
+      <global name="PythonScript" module="Products.PythonScripts.PythonScript"/>
+    </pickle>
+    <pickle>
+      <dictionary>
+        <item>
+            <key> <string>Script_magic</string> </key>
+            <value> <int>3</int> </value>
+        </item>
+        <item>
+            <key> <string>_bind_names</string> </key>
+            <value>
+              <object>
+                <klass>
+                  <global name="NameAssignments" module="Shared.DC.Scripts.Bindings"/>
+                </klass>
+                <tuple/>
+                <state>
+                  <dictionary>
+                    <item>
+                        <key> <string>_asgns</string> </key>
+                        <value>
+                          <dictionary>
+                            <item>
+                                <key> <string>name_container</string> </key>
+                                <value> <string>container</string> </value>
+                            </item>
+                            <item>
+                                <key> <string>name_context</string> </key>
+                                <value> <string>context</string> </value>
+                            </item>
+                            <item>
+                                <key> <string>name_m_self</string> </key>
+                                <value> <string>script</string> </value>
+                            </item>
+                            <item>
+                                <key> <string>name_subpath</string> </key>
+                                <value> <string>traverse_subpath</string> </value>
+                            </item>
+                          </dictionary>
+                        </value>
+                    </item>
+                  </dictionary>
+                </state>
+              </object>
+            </value>
+        </item>
+        <item>
+            <key> <string>_body</string> </key>
+            <value> <string>portal = context.getPortalObject()\n
+logged_in_user_value = portal.ERP5Site_getAuthenticatedMemberPersonValue()\n
+now = DateTime()\n
+\n
+if support_request_template:\n
+  support_request_template = portal.restrictedTraverse(support_request_template)\n
+  # Note: temlate\'s reference is first event\'s Portal Type for such template.\n
+  # This is not so clean, but is far cheaper than creating a\n
+  # "first_event_portal_type" base category, adding it to Support Request and\n
+  # then cleaning up such category on instance creation from template.\n
+  event_portal_type = support_request_template.getReference()\n
+  container = portal.support_request_module\n
+  support_request = container[\n
+    container.manage_pasteObjects(\n
+      support_request_template.getParentValue().manage_copyObjects(\n
+        ids=[support_request_template.getId()],\n
+      ),\n
+    )[0][\'new_id\']\n
+  ]\n
+  support_request.makeTemplateInstance()\n
+else:\n
+  support_request = portal.support_request_module.newContent(\n
+    portal_type=\'Support Request\',\n
+    title=title,\n
+    resource=support_request_resource,\n
+  )\n
+support_request.edit(\n
+  source_value=logged_in_user_value,\n
+  source_section=portal.portal_preferences.getPreferredSection(),\n
+  destination_decision_value=context,\n
+  start_date=now,\n
+)\n
+\n
+context_portal_type = context.getPortalType()\n
+if context_portal_type == \'Person\':\n
+  source = context\n
+  source_section = context.getSubordinationValue()\n
+elif context_portal_type == \'Organisation\':\n
+  source = source_section = context\n
+else:\n
+  source = source_section = None\n
+\n
+event = portal.getDefaultModule(portal_type=event_portal_type).newContent(\n
+  portal_type=event_portal_type,\n
+  title=support_request.getTitle(),\n
+  resource=resource,\n
+  source_value=source,\n
+  source_section_value=source_section,\n
+  destination_value=logged_in_user_value,\n
+  destination_section_value=None if logged_in_user_value is None else logged_in_user_value.getSubordinationValue(),\n
+  start_date=now,\n
+  follow_up_value=support_request,\n
+  text_content=text_content,\n
+  content_type=\'text/html\' if portal.portal_preferences.getPreferredTextEditor() else \'text/plain\',\n
+)\n
+support_request.setCausalityValue(event)\n
+# Note: workflow can be event_workflow or event_simulation_workflow.\n
+# The former allows "deliver" from "started" only, so use this state.\n
+event.start()\n
+event.deliver()\n
+\n
+for method_id in {\n
+      \'submitted\': (\'submit\', ),\n
+      \'validated\': (\'validate\', ),\n
+      \'suspended\': (\'validate\', \'suspend\'),\n
+      \'invalidated\': (\'validate\', \'invalidate\'),\n
+    }[support_request_state]:\n
+  getattr(support_request, method_id)()\n
+\n
+support_request.Base_redirect(\n
+  keep_items={\n
+    \'portal_status_message\': portal.Base_translateString(\n
+      \'New ${portal_type} created.\',\n
+      mapping={\n
+        \'portal_type\': \'Support Request\',\n
+      },\n
+    ),\n
+  },\n
+)\n
+</string> </value>
+        </item>
+        <item>
+            <key> <string>_params</string> </key>
+            <value> <string>event_portal_type, resource, support_request_resource, support_request_state, support_request_template, text_content, title, **kw</string> </value>
+        </item>
+        <item>
+            <key> <string>id</string> </key>
+            <value> <string>Base_addSupportRequest</string> </value>
+        </item>
+      </dictionary>
+    </pickle>
+  </record>
+</ZopeData>
diff --git a/bt5/erp5_crm/SkinTemplateItem/portal_skins/erp5_crm/Base_getAddSupportRequestStateItemList.xml b/bt5/erp5_crm/SkinTemplateItem/portal_skins/erp5_crm/Base_getAddSupportRequestStateItemList.xml
new file mode 100644
index 0000000000000000000000000000000000000000..46e231b3d321b70b1539948ad5c51690b085df13
--- /dev/null
+++ b/bt5/erp5_crm/SkinTemplateItem/portal_skins/erp5_crm/Base_getAddSupportRequestStateItemList.xml
@@ -0,0 +1,73 @@
+<?xml version="1.0"?>
+<ZopeData>
+  <record id="1" aka="AAAAAAAAAAE=">
+    <pickle>
+      <global name="PythonScript" module="Products.PythonScripts.PythonScript"/>
+    </pickle>
+    <pickle>
+      <dictionary>
+        <item>
+            <key> <string>Script_magic</string> </key>
+            <value> <int>3</int> </value>
+        </item>
+        <item>
+            <key> <string>_bind_names</string> </key>
+            <value>
+              <object>
+                <klass>
+                  <global name="NameAssignments" module="Shared.DC.Scripts.Bindings"/>
+                </klass>
+                <tuple/>
+                <state>
+                  <dictionary>
+                    <item>
+                        <key> <string>_asgns</string> </key>
+                        <value>
+                          <dictionary>
+                            <item>
+                                <key> <string>name_container</string> </key>
+                                <value> <string>container</string> </value>
+                            </item>
+                            <item>
+                                <key> <string>name_context</string> </key>
+                                <value> <string>context</string> </value>
+                            </item>
+                            <item>
+                                <key> <string>name_m_self</string> </key>
+                                <value> <string>script</string> </value>
+                            </item>
+                            <item>
+                                <key> <string>name_subpath</string> </key>
+                                <value> <string>traverse_subpath</string> </value>
+                            </item>
+                          </dictionary>
+                        </value>
+                    </item>
+                  </dictionary>
+                </state>
+              </object>
+            </value>
+        </item>
+        <item>
+            <key> <string>_body</string> </key>
+            <value> <string>translate = context.Base_translateString\n
+return [\n
+  (translate(\'Submitted\'), \'submitted\'),\n
+  (translate(\'Opened\'), \'validated\'),\n
+  (translate(\'Suspended\'), \'suspended\'),\n
+  (translate(\'Closed\'), \'invalidated\'),\n
+]\n
+</string> </value>
+        </item>
+        <item>
+            <key> <string>_params</string> </key>
+            <value> <string></string> </value>
+        </item>
+        <item>
+            <key> <string>id</string> </key>
+            <value> <string>Base_getAddSupportRequestStateItemList</string> </value>
+        </item>
+      </dictionary>
+    </pickle>
+  </record>
+</ZopeData>
diff --git a/bt5/erp5_crm/SkinTemplateItem/portal_skins/erp5_crm/Base_validateAddSupportRequestDialogRightGroupField.xml b/bt5/erp5_crm/SkinTemplateItem/portal_skins/erp5_crm/Base_validateAddSupportRequestDialogRightGroupField.xml
new file mode 100644
index 0000000000000000000000000000000000000000..a0cb29fef3215e583de7582ee9f6fd20dec69a34
--- /dev/null
+++ b/bt5/erp5_crm/SkinTemplateItem/portal_skins/erp5_crm/Base_validateAddSupportRequestDialogRightGroupField.xml
@@ -0,0 +1,70 @@
+<?xml version="1.0"?>
+<ZopeData>
+  <record id="1" aka="AAAAAAAAAAE=">
+    <pickle>
+      <global name="PythonScript" module="Products.PythonScripts.PythonScript"/>
+    </pickle>
+    <pickle>
+      <dictionary>
+        <item>
+            <key> <string>Script_magic</string> </key>
+            <value> <int>3</int> </value>
+        </item>
+        <item>
+            <key> <string>_bind_names</string> </key>
+            <value>
+              <object>
+                <klass>
+                  <global name="NameAssignments" module="Shared.DC.Scripts.Bindings"/>
+                </klass>
+                <tuple/>
+                <state>
+                  <dictionary>
+                    <item>
+                        <key> <string>_asgns</string> </key>
+                        <value>
+                          <dictionary>
+                            <item>
+                                <key> <string>name_container</string> </key>
+                                <value> <string>container</string> </value>
+                            </item>
+                            <item>
+                                <key> <string>name_context</string> </key>
+                                <value> <string>context</string> </value>
+                            </item>
+                            <item>
+                                <key> <string>name_m_self</string> </key>
+                                <value> <string>script</string> </value>
+                            </item>
+                            <item>
+                                <key> <string>name_subpath</string> </key>
+                                <value> <string>traverse_subpath</string> </value>
+                            </item>
+                          </dictionary>
+                        </value>
+                    </item>
+                  </dictionary>
+                </state>
+              </object>
+            </value>
+        </item>
+        <item>
+            <key> <string>_body</string> </key>
+            <value> <string>if value.strip() or REQUEST.get(\'field_your_support_request_template\'):\n
+  return True\n
+from Products.Formulator.Errors import ValidationError\n
+raise ValidationError(\'external_validator_failed\', context, error_text=\'Required when no template is used\')\n
+</string> </value>
+        </item>
+        <item>
+            <key> <string>_params</string> </key>
+            <value> <string>value, REQUEST</string> </value>
+        </item>
+        <item>
+            <key> <string>id</string> </key>
+            <value> <string>Base_validateAddSupportRequestDialogRightGroupField</string> </value>
+        </item>
+      </dictionary>
+    </pickle>
+  </record>
+</ZopeData>
diff --git a/bt5/erp5_crm/SkinTemplateItem/portal_skins/erp5_crm/Base_viewAddSupportRequestDialog.xml b/bt5/erp5_crm/SkinTemplateItem/portal_skins/erp5_crm/Base_viewAddSupportRequestDialog.xml
new file mode 100644
index 0000000000000000000000000000000000000000..eb79316323ebdc90a8bc608d28c6461480567d55
--- /dev/null
+++ b/bt5/erp5_crm/SkinTemplateItem/portal_skins/erp5_crm/Base_viewAddSupportRequestDialog.xml
@@ -0,0 +1,146 @@
+<?xml version="1.0"?>
+<ZopeData>
+  <record id="1" aka="AAAAAAAAAAE=">
+    <pickle>
+      <global name="ERP5 Form" module="erp5.portal_type"/>
+    </pickle>
+    <pickle>
+      <dictionary>
+        <item>
+            <key> <string>_bind_names</string> </key>
+            <value>
+              <object>
+                <klass>
+                  <global name="NameAssignments" module="Shared.DC.Scripts.Bindings"/>
+                </klass>
+                <tuple/>
+                <state>
+                  <dictionary>
+                    <item>
+                        <key> <string>_asgns</string> </key>
+                        <value>
+                          <dictionary/>
+                        </value>
+                    </item>
+                  </dictionary>
+                </state>
+              </object>
+            </value>
+        </item>
+        <item>
+            <key> <string>_objects</string> </key>
+            <value>
+              <tuple/>
+            </value>
+        </item>
+        <item>
+            <key> <string>action</string> </key>
+            <value> <string>Base_addSupportRequest</string> </value>
+        </item>
+        <item>
+            <key> <string>description</string> </key>
+            <value> <string></string> </value>
+        </item>
+        <item>
+            <key> <string>edit_order</string> </key>
+            <value>
+              <list/>
+            </value>
+        </item>
+        <item>
+            <key> <string>encoding</string> </key>
+            <value> <string>UTF-8</string> </value>
+        </item>
+        <item>
+            <key> <string>enctype</string> </key>
+            <value> <string></string> </value>
+        </item>
+        <item>
+            <key> <string>group_list</string> </key>
+            <value>
+              <list>
+                <string>left</string>
+                <string>right</string>
+                <string>center</string>
+              </list>
+            </value>
+        </item>
+        <item>
+            <key> <string>groups</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>center</string> </key>
+                    <value>
+                      <list>
+                        <string>your_text_content</string>
+                        <string>your_support_request_state</string>
+                      </list>
+                    </value>
+                </item>
+                <item>
+                    <key> <string>left</string> </key>
+                    <value>
+                      <list>
+                        <string>your_support_request_template</string>
+                      </list>
+                    </value>
+                </item>
+                <item>
+                    <key> <string>right</string> </key>
+                    <value>
+                      <list>
+                        <string>your_title</string>
+                        <string>your_support_request_resource</string>
+                        <string>your_event_portal_type</string>
+                        <string>your_resource</string>
+                      </list>
+                    </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+        <item>
+            <key> <string>id</string> </key>
+            <value> <string>Base_viewAddSupportRequestDialog</string> </value>
+        </item>
+        <item>
+            <key> <string>method</string> </key>
+            <value> <string>POST</string> </value>
+        </item>
+        <item>
+            <key> <string>name</string> </key>
+            <value> <string>Base_viewAddSupportRequestDialog</string> </value>
+        </item>
+        <item>
+            <key> <string>pt</string> </key>
+            <value> <string>form_dialog</string> </value>
+        </item>
+        <item>
+            <key> <string>row_length</string> </key>
+            <value> <int>4</int> </value>
+        </item>
+        <item>
+            <key> <string>stored_encoding</string> </key>
+            <value> <string>UTF-8</string> </value>
+        </item>
+        <item>
+            <key> <string>title</string> </key>
+            <value> <string>Create Support Request</string> </value>
+        </item>
+        <item>
+            <key> <string>unicode_mode</string> </key>
+            <value> <int>0</int> </value>
+        </item>
+        <item>
+            <key> <string>update_action</string> </key>
+            <value> <string></string> </value>
+        </item>
+        <item>
+            <key> <string>update_action_title</string> </key>
+            <value> <string></string> </value>
+        </item>
+      </dictionary>
+    </pickle>
+  </record>
+</ZopeData>
diff --git a/bt5/erp5_crm/SkinTemplateItem/portal_skins/erp5_crm/Base_viewAddSupportRequestDialog/your_event_portal_type.xml b/bt5/erp5_crm/SkinTemplateItem/portal_skins/erp5_crm/Base_viewAddSupportRequestDialog/your_event_portal_type.xml
new file mode 100644
index 0000000000000000000000000000000000000000..2bf193c73e23b3cb0e2d473b55f1305fef24d308
--- /dev/null
+++ b/bt5/erp5_crm/SkinTemplateItem/portal_skins/erp5_crm/Base_viewAddSupportRequestDialog/your_event_portal_type.xml
@@ -0,0 +1,150 @@
+<?xml version="1.0"?>
+<ZopeData>
+  <record id="1" aka="AAAAAAAAAAE=">
+    <pickle>
+      <global name="ProxyField" module="Products.ERP5Form.ProxyField"/>
+    </pickle>
+    <pickle>
+      <dictionary>
+        <item>
+            <key> <string>delegated_list</string> </key>
+            <value>
+              <list>
+                <string>external_validator</string>
+                <string>items</string>
+                <string>title</string>
+              </list>
+            </value>
+        </item>
+        <item>
+            <key> <string>id</string> </key>
+            <value> <string>your_event_portal_type</string> </value>
+        </item>
+        <item>
+            <key> <string>message_values</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>external_validator_failed</string> </key>
+                    <value> <string>The input failed the external validator.</string> </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+        <item>
+            <key> <string>overrides</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>field_id</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>form_id</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>target</string> </key>
+                    <value> <string></string> </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+        <item>
+            <key> <string>tales</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>external_validator</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>field_id</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>form_id</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>items</string> </key>
+                    <value>
+                      <persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
+                    </value>
+                </item>
+                <item>
+                    <key> <string>target</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>title</string> </key>
+                    <value> <string></string> </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+        <item>
+            <key> <string>values</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>external_validator</string> </key>
+                    <value>
+                      <persistent> <string encoding="base64">AAAAAAAAAAM=</string> </persistent>
+                    </value>
+                </item>
+                <item>
+                    <key> <string>field_id</string> </key>
+                    <value> <string>your_portal_type</string> </value>
+                </item>
+                <item>
+                    <key> <string>form_id</string> </key>
+                    <value> <string>Base_viewCRMFieldLibrary</string> </value>
+                </item>
+                <item>
+                    <key> <string>items</string> </key>
+                    <value>
+                      <list/>
+                    </value>
+                </item>
+                <item>
+                    <key> <string>target</string> </key>
+                    <value> <string>Click to edit the target</string> </value>
+                </item>
+                <item>
+                    <key> <string>title</string> </key>
+                    <value> <string>Media</string> </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+      </dictionary>
+    </pickle>
+  </record>
+  <record id="2" aka="AAAAAAAAAAI=">
+    <pickle>
+      <global name="TALESMethod" module="Products.Formulator.TALESField"/>
+    </pickle>
+    <pickle>
+      <dictionary>
+        <item>
+            <key> <string>_text</string> </key>
+            <value> <string>python: [(\'\', \'\')] + sorted([(here.Base_translateString(x), x) for x in here.getPortalObject().getPortalEventTypeList()])</string> </value>
+        </item>
+      </dictionary>
+    </pickle>
+  </record>
+  <record id="3" aka="AAAAAAAAAAM=">
+    <pickle>
+      <global name="Method" module="Products.Formulator.MethodField"/>
+    </pickle>
+    <pickle>
+      <dictionary>
+        <item>
+            <key> <string>method_name</string> </key>
+            <value> <string>Base_validateAddSupportRequestDialogRightGroupField</string> </value>
+        </item>
+      </dictionary>
+    </pickle>
+  </record>
+</ZopeData>
diff --git a/bt5/erp5_crm/SkinTemplateItem/portal_skins/erp5_crm/Base_viewAddSupportRequestDialog/your_resource.xml b/bt5/erp5_crm/SkinTemplateItem/portal_skins/erp5_crm/Base_viewAddSupportRequestDialog/your_resource.xml
new file mode 100644
index 0000000000000000000000000000000000000000..94015363648beefb390c3d967249f7199f434e51
--- /dev/null
+++ b/bt5/erp5_crm/SkinTemplateItem/portal_skins/erp5_crm/Base_viewAddSupportRequestDialog/your_resource.xml
@@ -0,0 +1,126 @@
+<?xml version="1.0"?>
+<ZopeData>
+  <record id="1" aka="AAAAAAAAAAE=">
+    <pickle>
+      <global name="ProxyField" module="Products.ERP5Form.ProxyField"/>
+    </pickle>
+    <pickle>
+      <dictionary>
+        <item>
+            <key> <string>delegated_list</string> </key>
+            <value>
+              <list>
+                <string>items</string>
+                <string>title</string>
+              </list>
+            </value>
+        </item>
+        <item>
+            <key> <string>id</string> </key>
+            <value> <string>your_resource</string> </value>
+        </item>
+        <item>
+            <key> <string>message_values</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>external_validator_failed</string> </key>
+                    <value> <string>The input failed the external validator.</string> </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+        <item>
+            <key> <string>overrides</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>field_id</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>form_id</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>target</string> </key>
+                    <value> <string></string> </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+        <item>
+            <key> <string>tales</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>field_id</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>form_id</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>items</string> </key>
+                    <value>
+                      <persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
+                    </value>
+                </item>
+                <item>
+                    <key> <string>target</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>title</string> </key>
+                    <value> <string></string> </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+        <item>
+            <key> <string>values</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>field_id</string> </key>
+                    <value> <string>my_list_field</string> </value>
+                </item>
+                <item>
+                    <key> <string>form_id</string> </key>
+                    <value> <string>Base_viewFieldLibrary</string> </value>
+                </item>
+                <item>
+                    <key> <string>items</string> </key>
+                    <value>
+                      <list/>
+                    </value>
+                </item>
+                <item>
+                    <key> <string>target</string> </key>
+                    <value> <string>Click to edit the target</string> </value>
+                </item>
+                <item>
+                    <key> <string>title</string> </key>
+                    <value> <string>Message Nature</string> </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+      </dictionary>
+    </pickle>
+  </record>
+  <record id="2" aka="AAAAAAAAAAI=">
+    <pickle>
+      <global name="TALESMethod" module="Products.Formulator.TALESField"/>
+    </pickle>
+    <pickle>
+      <dictionary>
+        <item>
+            <key> <string>_text</string> </key>
+            <value> <string>python: here.Ticket_getResourceItemList(portal_type=\'Event\', empty_item=False, include_context=False)</string> </value>
+        </item>
+      </dictionary>
+    </pickle>
+  </record>
+</ZopeData>
diff --git a/bt5/erp5_crm/SkinTemplateItem/portal_skins/erp5_crm/Base_viewAddSupportRequestDialog/your_support_request_resource.xml b/bt5/erp5_crm/SkinTemplateItem/portal_skins/erp5_crm/Base_viewAddSupportRequestDialog/your_support_request_resource.xml
new file mode 100644
index 0000000000000000000000000000000000000000..aee4138a2b8c6ff507e1b8c3ebb3325b1a6e5b07
--- /dev/null
+++ b/bt5/erp5_crm/SkinTemplateItem/portal_skins/erp5_crm/Base_viewAddSupportRequestDialog/your_support_request_resource.xml
@@ -0,0 +1,150 @@
+<?xml version="1.0"?>
+<ZopeData>
+  <record id="1" aka="AAAAAAAAAAE=">
+    <pickle>
+      <global name="ProxyField" module="Products.ERP5Form.ProxyField"/>
+    </pickle>
+    <pickle>
+      <dictionary>
+        <item>
+            <key> <string>delegated_list</string> </key>
+            <value>
+              <list>
+                <string>external_validator</string>
+                <string>items</string>
+                <string>title</string>
+              </list>
+            </value>
+        </item>
+        <item>
+            <key> <string>id</string> </key>
+            <value> <string>your_support_request_resource</string> </value>
+        </item>
+        <item>
+            <key> <string>message_values</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>external_validator_failed</string> </key>
+                    <value> <string>The input failed the external validator.</string> </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+        <item>
+            <key> <string>overrides</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>field_id</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>form_id</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>target</string> </key>
+                    <value> <string></string> </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+        <item>
+            <key> <string>tales</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>external_validator</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>field_id</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>form_id</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>items</string> </key>
+                    <value>
+                      <persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
+                    </value>
+                </item>
+                <item>
+                    <key> <string>target</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>title</string> </key>
+                    <value> <string></string> </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+        <item>
+            <key> <string>values</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>external_validator</string> </key>
+                    <value>
+                      <persistent> <string encoding="base64">AAAAAAAAAAM=</string> </persistent>
+                    </value>
+                </item>
+                <item>
+                    <key> <string>field_id</string> </key>
+                    <value> <string>my_ticket_resource</string> </value>
+                </item>
+                <item>
+                    <key> <string>form_id</string> </key>
+                    <value> <string>Base_viewCRMFieldLibrary</string> </value>
+                </item>
+                <item>
+                    <key> <string>items</string> </key>
+                    <value>
+                      <list/>
+                    </value>
+                </item>
+                <item>
+                    <key> <string>target</string> </key>
+                    <value> <string>Click to edit the target</string> </value>
+                </item>
+                <item>
+                    <key> <string>title</string> </key>
+                    <value> <string>Request Theme</string> </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+      </dictionary>
+    </pickle>
+  </record>
+  <record id="2" aka="AAAAAAAAAAI=">
+    <pickle>
+      <global name="TALESMethod" module="Products.Formulator.TALESField"/>
+    </pickle>
+    <pickle>
+      <dictionary>
+        <item>
+            <key> <string>_text</string> </key>
+            <value> <string>python: here.Ticket_getResourceItemList(portal_type=\'Support Request\', include_context=False)</string> </value>
+        </item>
+      </dictionary>
+    </pickle>
+  </record>
+  <record id="3" aka="AAAAAAAAAAM=">
+    <pickle>
+      <global name="Method" module="Products.Formulator.MethodField"/>
+    </pickle>
+    <pickle>
+      <dictionary>
+        <item>
+            <key> <string>method_name</string> </key>
+            <value> <string>Base_validateAddSupportRequestDialogRightGroupField</string> </value>
+        </item>
+      </dictionary>
+    </pickle>
+  </record>
+</ZopeData>
diff --git a/bt5/erp5_crm/SkinTemplateItem/portal_skins/erp5_crm/Base_viewAddSupportRequestDialog/your_support_request_state.xml b/bt5/erp5_crm/SkinTemplateItem/portal_skins/erp5_crm/Base_viewAddSupportRequestDialog/your_support_request_state.xml
new file mode 100644
index 0000000000000000000000000000000000000000..dbf97db709f977c5009c93510a18d23c60f72b1d
--- /dev/null
+++ b/bt5/erp5_crm/SkinTemplateItem/portal_skins/erp5_crm/Base_viewAddSupportRequestDialog/your_support_request_state.xml
@@ -0,0 +1,144 @@
+<?xml version="1.0"?>
+<ZopeData>
+  <record id="1" aka="AAAAAAAAAAE=">
+    <pickle>
+      <global name="ProxyField" module="Products.ERP5Form.ProxyField"/>
+    </pickle>
+    <pickle>
+      <dictionary>
+        <item>
+            <key> <string>delegated_list</string> </key>
+            <value>
+              <list>
+                <string>default</string>
+                <string>items</string>
+                <string>orientation</string>
+                <string>title</string>
+              </list>
+            </value>
+        </item>
+        <item>
+            <key> <string>id</string> </key>
+            <value> <string>your_support_request_state</string> </value>
+        </item>
+        <item>
+            <key> <string>message_values</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>external_validator_failed</string> </key>
+                    <value> <string>The input failed the external validator.</string> </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+        <item>
+            <key> <string>overrides</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>field_id</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>form_id</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>target</string> </key>
+                    <value> <string></string> </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+        <item>
+            <key> <string>tales</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>default</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>field_id</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>form_id</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>items</string> </key>
+                    <value>
+                      <persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
+                    </value>
+                </item>
+                <item>
+                    <key> <string>orientation</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>target</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>title</string> </key>
+                    <value> <string></string> </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+        <item>
+            <key> <string>values</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>default</string> </key>
+                    <value> <string>validated</string> </value>
+                </item>
+                <item>
+                    <key> <string>field_id</string> </key>
+                    <value> <string>my_radio_field</string> </value>
+                </item>
+                <item>
+                    <key> <string>form_id</string> </key>
+                    <value> <string>Base_viewFieldLibrary</string> </value>
+                </item>
+                <item>
+                    <key> <string>items</string> </key>
+                    <value>
+                      <list/>
+                    </value>
+                </item>
+                <item>
+                    <key> <string>orientation</string> </key>
+                    <value> <string>horizontal</string> </value>
+                </item>
+                <item>
+                    <key> <string>target</string> </key>
+                    <value> <string>Click to edit the target</string> </value>
+                </item>
+                <item>
+                    <key> <string>title</string> </key>
+                    <value> <string>Support Request State</string> </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+      </dictionary>
+    </pickle>
+  </record>
+  <record id="2" aka="AAAAAAAAAAI=">
+    <pickle>
+      <global name="TALESMethod" module="Products.Formulator.TALESField"/>
+    </pickle>
+    <pickle>
+      <dictionary>
+        <item>
+            <key> <string>_text</string> </key>
+            <value> <string>python: here.Base_getAddSupportRequestStateItemList()</string> </value>
+        </item>
+      </dictionary>
+    </pickle>
+  </record>
+</ZopeData>
diff --git a/bt5/erp5_crm/SkinTemplateItem/portal_skins/erp5_crm/Base_viewAddSupportRequestDialog/your_support_request_template.xml b/bt5/erp5_crm/SkinTemplateItem/portal_skins/erp5_crm/Base_viewAddSupportRequestDialog/your_support_request_template.xml
new file mode 100644
index 0000000000000000000000000000000000000000..df0e4762c159000c81d540670ec2d73c5a4120df
--- /dev/null
+++ b/bt5/erp5_crm/SkinTemplateItem/portal_skins/erp5_crm/Base_viewAddSupportRequestDialog/your_support_request_template.xml
@@ -0,0 +1,126 @@
+<?xml version="1.0"?>
+<ZopeData>
+  <record id="1" aka="AAAAAAAAAAE=">
+    <pickle>
+      <global name="ProxyField" module="Products.ERP5Form.ProxyField"/>
+    </pickle>
+    <pickle>
+      <dictionary>
+        <item>
+            <key> <string>delegated_list</string> </key>
+            <value>
+              <list>
+                <string>items</string>
+                <string>title</string>
+              </list>
+            </value>
+        </item>
+        <item>
+            <key> <string>id</string> </key>
+            <value> <string>your_support_request_template</string> </value>
+        </item>
+        <item>
+            <key> <string>message_values</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>external_validator_failed</string> </key>
+                    <value> <string>The input failed the external validator.</string> </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+        <item>
+            <key> <string>overrides</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>field_id</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>form_id</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>target</string> </key>
+                    <value> <string></string> </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+        <item>
+            <key> <string>tales</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>field_id</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>form_id</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>items</string> </key>
+                    <value>
+                      <persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
+                    </value>
+                </item>
+                <item>
+                    <key> <string>target</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>title</string> </key>
+                    <value> <string></string> </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+        <item>
+            <key> <string>values</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>field_id</string> </key>
+                    <value> <string>my_list_field</string> </value>
+                </item>
+                <item>
+                    <key> <string>form_id</string> </key>
+                    <value> <string>Base_viewFieldLibrary</string> </value>
+                </item>
+                <item>
+                    <key> <string>items</string> </key>
+                    <value>
+                      <list/>
+                    </value>
+                </item>
+                <item>
+                    <key> <string>target</string> </key>
+                    <value> <string>Click to edit the target</string> </value>
+                </item>
+                <item>
+                    <key> <string>title</string> </key>
+                    <value> <string>Support Request Template to Use</string> </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+      </dictionary>
+    </pickle>
+  </record>
+  <record id="2" aka="AAAAAAAAAAI=">
+    <pickle>
+      <global name="TALESMethod" module="Products.Formulator.TALESField"/>
+    </pickle>
+    <pickle>
+      <dictionary>
+        <item>
+            <key> <string>_text</string> </key>
+            <value> <string>python: [(\'\', \'\')] + sorted([(x.getTitle(), x.getRelativeUrl()) for x in here.getPortalObject().support_request_module.getDocumentTemplateList()], key=lambda x: x[0])</string> </value>
+        </item>
+      </dictionary>
+    </pickle>
+  </record>
+</ZopeData>
diff --git a/bt5/erp5_crm/SkinTemplateItem/portal_skins/erp5_crm/Base_viewAddSupportRequestDialog/your_text_content.xml b/bt5/erp5_crm/SkinTemplateItem/portal_skins/erp5_crm/Base_viewAddSupportRequestDialog/your_text_content.xml
new file mode 100644
index 0000000000000000000000000000000000000000..bb5d820eae688dd8ae51afa184df419b1e7b01b2
--- /dev/null
+++ b/bt5/erp5_crm/SkinTemplateItem/portal_skins/erp5_crm/Base_viewAddSupportRequestDialog/your_text_content.xml
@@ -0,0 +1,137 @@
+<?xml version="1.0"?>
+<ZopeData>
+  <record id="1" aka="AAAAAAAAAAE=">
+    <pickle>
+      <global name="ProxyField" module="Products.ERP5Form.ProxyField"/>
+    </pickle>
+    <pickle>
+      <dictionary>
+        <item>
+            <key> <string>delegated_list</string> </key>
+            <value>
+              <list>
+                <string>css_class</string>
+                <string>default</string>
+                <string>editable</string>
+                <string>height</string>
+                <string>title</string>
+                <string>width</string>
+              </list>
+            </value>
+        </item>
+        <item>
+            <key> <string>id</string> </key>
+            <value> <string>your_text_content</string> </value>
+        </item>
+        <item>
+            <key> <string>message_values</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>external_validator_failed</string> </key>
+                    <value> <string>The input failed the external validator.</string> </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+        <item>
+            <key> <string>overrides</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>field_id</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>form_id</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>target</string> </key>
+                    <value> <string></string> </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+        <item>
+            <key> <string>tales</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>css_class</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>default</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>editable</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>field_id</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>form_id</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>target</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>title</string> </key>
+                    <value> <string></string> </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+        <item>
+            <key> <string>values</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>css_class</string> </key>
+                    <value> <string>page</string> </value>
+                </item>
+                <item>
+                    <key> <string>default</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>editable</string> </key>
+                    <value> <int>1</int> </value>
+                </item>
+                <item>
+                    <key> <string>field_id</string> </key>
+                    <value> <string>my_text_content</string> </value>
+                </item>
+                <item>
+                    <key> <string>form_id</string> </key>
+                    <value> <string>Base_viewCRMFieldLibrary</string> </value>
+                </item>
+                <item>
+                    <key> <string>height</string> </key>
+                    <value> <int>5</int> </value>
+                </item>
+                <item>
+                    <key> <string>target</string> </key>
+                    <value> <string>Click to edit the target</string> </value>
+                </item>
+                <item>
+                    <key> <string>title</string> </key>
+                    <value> <string>Message Content</string> </value>
+                </item>
+                <item>
+                    <key> <string>width</string> </key>
+                    <value> <int>40</int> </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+      </dictionary>
+    </pickle>
+  </record>
+</ZopeData>
diff --git a/bt5/erp5_crm/SkinTemplateItem/portal_skins/erp5_crm/Base_viewAddSupportRequestDialog/your_title.xml b/bt5/erp5_crm/SkinTemplateItem/portal_skins/erp5_crm/Base_viewAddSupportRequestDialog/your_title.xml
new file mode 100644
index 0000000000000000000000000000000000000000..fc6e409396148e95f67273ac11e19734dfc665ba
--- /dev/null
+++ b/bt5/erp5_crm/SkinTemplateItem/portal_skins/erp5_crm/Base_viewAddSupportRequestDialog/your_title.xml
@@ -0,0 +1,111 @@
+<?xml version="1.0"?>
+<ZopeData>
+  <record id="1" aka="AAAAAAAAAAE=">
+    <pickle>
+      <global name="ProxyField" module="Products.ERP5Form.ProxyField"/>
+    </pickle>
+    <pickle>
+      <dictionary>
+        <item>
+            <key> <string>delegated_list</string> </key>
+            <value>
+              <list>
+                <string>description</string>
+                <string>display_width</string>
+                <string>editable</string>
+                <string>title</string>
+              </list>
+            </value>
+        </item>
+        <item>
+            <key> <string>id</string> </key>
+            <value> <string>your_title</string> </value>
+        </item>
+        <item>
+            <key> <string>message_values</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>external_validator_failed</string> </key>
+                    <value> <string>The input failed the external validator.</string> </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+        <item>
+            <key> <string>overrides</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>field_id</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>form_id</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>target</string> </key>
+                    <value> <string></string> </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+        <item>
+            <key> <string>tales</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>field_id</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>form_id</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>target</string> </key>
+                    <value> <string></string> </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+        <item>
+            <key> <string>values</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>description</string> </key>
+                    <value> <string>The name of a document in ERP5</string> </value>
+                </item>
+                <item>
+                    <key> <string>display_width</string> </key>
+                    <value> <int>40</int> </value>
+                </item>
+                <item>
+                    <key> <string>editable</string> </key>
+                    <value> <int>1</int> </value>
+                </item>
+                <item>
+                    <key> <string>field_id</string> </key>
+                    <value> <string>my_event_title</string> </value>
+                </item>
+                <item>
+                    <key> <string>form_id</string> </key>
+                    <value> <string>Base_viewCRMFieldLibrary</string> </value>
+                </item>
+                <item>
+                    <key> <string>target</string> </key>
+                    <value> <string>Click to edit the target</string> </value>
+                </item>
+                <item>
+                    <key> <string>title</string> </key>
+                    <value> <string>Request Title</string> </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+      </dictionary>
+    </pickle>
+  </record>
+</ZopeData>
diff --git a/bt5/erp5_crm/bt/template_action_path_list b/bt5/erp5_crm/bt/template_action_path_list
index ce286b876e5c29ce197c0d2099c0a157625a610a..432b19da7ac00daeb839a80f90e5a5dc8be0008d 100644
--- a/bt5/erp5_crm/bt/template_action_path_list
+++ b/bt5/erp5_crm/bt/template_action_path_list
@@ -54,6 +54,7 @@ Organisation | add_event
 Organisation | view_event_list
 Person Module | create_event_list
 Person | add_event
+Person | add_support_request
 Person | view_event_list
 Phone Call | assessment
 Phone Call | create_response