<base_category_list>
 <portal_type id="Regularisation Request">
  <item>specialise</item>
 </portal_type>
 <portal_type id="Regularisation Request Module">
  <item>business_application</item>
 </portal_type>
 <portal_type id="Support Request">
  <item>aggregate</item>
 </portal_type>
</base_category_list>