Commit 89fbab1d authored by Rafael Monnerat's avatar Rafael Monnerat

slapos_crm: Add action on Person to notify about Pending Tickets

parent db831385
<?xml version="1.0"?>
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<value> <string>slapos_user_pending_ticket_report</string> </value>
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<value> <float>50.0</float> </value>
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<value> <string>Send Pending Ticket Report</string> </value>
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<pickle>
<global name="Expression" module="Products.CMFCore.Expression"/>
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<pickle>
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<value> <string>string:${object_url}/Person_viewSlapOSPendingTicketDialog</string> </value>
</item>
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from Products.ZSQLCatalog.SQLCatalog import ComplexQuery, SimpleQuery
portal = context.getPortalObject()
query = ComplexQuery(
ComplexQuery(
SimpleQuery(portal_type=["Support Request", "Regularisation Request"]),
SimpleQuery(simulation_state="suspended"),
logical_operator='and'),
ComplexQuery(
SimpleQuery(portal_type="Upgrade Decision Line"),
SimpleQuery(simulation_state="confirmed"),
logical_operator='and'),
logical_operator='or')
return portal.portal_catalog(query=query, **kw)
<?xml version="1.0"?>
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<global name="PythonScript" module="Products.PythonScripts.PythonScript"/>
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</value>
</item>
<item>
<key> <string>_params</string> </key>
<value> <string>**kw</string> </value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>Person_getSlapOSPendingTicket</string> </value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
""" Close Support Request which are related to a Destroy Requested Instance. """
portal = context.getPortalObject()
pending_ticket_list_amount = len(context.Person_getSlapOSPendingTicket())
# Send Notification message
message = """ You have %s pending tickets """ % pending_ticket_list_amount
notification_message = portal.portal_notifications.getDocumentValue(
reference="slapos-crm-person-pending-ticket-notification")
if notification_message is not None:
mapping_dict = {'username': context.getTitle(),
'amount': pending_ticket_list_amount}
message = notification_message.asText(
substitution_method_parameter_dict={'mapping_dict':mapping_dict})
return message
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
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<global name="PythonScript" module="Products.PythonScripts.PythonScript"/>
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<value> <string></string> </value>
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<key> <string>id</string> </key>
<value> <string>Person_getSlapOSPendingTicketMessageTemplate</string> </value>
</item>
</dictionary>
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</record>
</ZopeData>
portal = context.getPortalObject()
start_date = DateTime()
# Rely on Trade condition (like in ticket to set the proper sender)
trade_condition = portal.sale_trade_condition_module.slapos_ticket_trade_condition
event_kw = {
'portal_type' : "Mail Message",
'title' : response_event_title,
'resource' : "service_module/slapos_crm_information",
'source' : trade_condition.getSource(),
'destination' : context.getRelativeUrl(),
'start_date' : start_date,
'text_content' : response_event_text_content,
'content_type' : 'text/plain',
}
# Create event
event = portal.event_module.newContent(**event_kw)
event.plan()
event.sent(comment="Sent via Person_sendSlapOSPendingTicketNotification")
if batch_mode:
return event
message = portal.Base_translateString('New event created.')
return event.Base_redirect(keep_items={'portal_status_message': message})
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<value> <string>Person_sendSlapOSPendingTicketNotification</string> </value>
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<key> <string>edit_order</string> </key>
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<list/>
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<string>your_response_event_title</string>
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<value> <string>Send Pending Ticket Report</string> </value>
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<item>
<key> <string>unicode_mode</string> </key>
<value> <int>0</int> </value>
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<value> <string></string> </value>
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<key> <string>update_action_title</string> </key>
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<string>Event Type</string>
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<tuple>
<string>delivery.start_date</string>
<string>Date</string>
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<tuple>
<string>translated_simulation_state_title</string>
<string>State</string>
</tuple>
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<string>Date</string>
</tuple>
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<value> <string>my_view_mode_listbox</string> </value>
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<persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
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<key> <string>portal_types</string> </key>
<value>
<list/>
</value>
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<value> <string>person_pending_ticket_view_selection</string> </value>
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<item>
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<value> <string>Click to edit the target</string> </value>
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</item>
<item>
<key> <string>values</string> </key>
<value>
<dictionary>
<item>
<key> <string>default</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>editable</string> </key>
<value> <int>1</int> </value>
</item>
<item>
<key> <string>field_id</string> </key>
<value> <string>my_text_content</string> </value>
</item>
<item>
<key> <string>form_id</string> </key>
<value> <string>Base_viewCRMFieldLibrary</string> </value>
</item>
<item>
<key> <string>target</string> </key>
<value> <string>Click to edit the target</string> </value>
</item>
<item>
<key> <string>title</string> </key>
<value> <string>Message</string> </value>
</item>
</dictionary>
</value>
</item>
</dictionary>
</pickle>
</record>
<record id="2" aka="AAAAAAAAAAI=">
<pickle>
<global name="TALESMethod" module="Products.Formulator.TALESField"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>_text</string> </key>
<value> <string>python: context.Person_getSlapOSPendingTicketMessageTemplate()</string> </value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<global name="ProxyField" module="Products.ERP5Form.ProxyField"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>delegated_list</string> </key>
<value>
<list>
<string>default</string>
<string>title</string>
</list>
</value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>your_response_event_title</string> </value>
</item>
<item>
<key> <string>message_values</string> </key>
<value>
<dictionary>
<item>
<key> <string>external_validator_failed</string> </key>
<value> <string>The input failed the external validator.</string> </value>
</item>
</dictionary>
</value>
</item>
<item>
<key> <string>overrides</string> </key>
<value>
<dictionary>
<item>
<key> <string>field_id</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>form_id</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>target</string> </key>
<value> <string></string> </value>
</item>
</dictionary>
</value>
</item>
<item>
<key> <string>tales</string> </key>
<value>
<dictionary>
<item>
<key> <string>default</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
</value>
</item>
<item>
<key> <string>field_id</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>form_id</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>target</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>title</string> </key>
<value> <string></string> </value>
</item>
</dictionary>
</value>
</item>
<item>
<key> <string>values</string> </key>
<value>
<dictionary>
<item>
<key> <string>default</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>field_id</string> </key>
<value> <string>my_string_field</string> </value>
</item>
<item>
<key> <string>form_id</string> </key>
<value> <string>Base_viewFieldLibrary</string> </value>
</item>
<item>
<key> <string>target</string> </key>
<value> <string>Click to edit the target</string> </value>
</item>
<item>
<key> <string>title</string> </key>
<value> <string>Title</string> </value>
</item>
</dictionary>
</value>
</item>
</dictionary>
</pickle>
</record>
<record id="2" aka="AAAAAAAAAAI=">
<pickle>
<global name="TALESMethod" module="Products.Formulator.TALESField"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>_text</string> </key>
<value> <string>python: "You have %s pending tickets to take action" % (len(context.Person_getSlapOSPendingTicket()))</string> </value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
......@@ -6,6 +6,7 @@ Incident Response | view
Instance Tree Module | slapos_resilience_usage_report
Instance Tree | jump_to_related_upgrade_decision_line
Instance Tree | view_ticket
Person | slapos_user_pending_ticket_report
Regularisation Request Module | rss_view
Regularisation Request Module | view
Regularisation Request | clone_ticket_and_event_list
......
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