Skip to content

E
erp5
Commit e19743d7 authored by Jérome Perrin's avatar Jérome Perrin
Browse files
Options

Update ticket modification date when a new event is posted 

Some tickets (for example Support Request or Bugs) are focus on one small thing being discussed where usually a small number of events are posted.

Unlike for example  a campaign where there is a large number of events sent to a large number of recipients, in the case of these "small, self contained" tickets, it makes a lot of sense to see that the ticket was modified when a new event is posted on this ticket.

This is what we sometimes customize in some support request fast input. It was the case in Support Request App, but this was removed in 74fc68a7 , this time it's done at a lower level and such customisations are no longer needed.

/reviewed-on nexedi/erp5!807
parents 26d8e3b3 2583ffda
Hide whitespace changes
Inline Side-by-side
Showing with 408 additions and 19 deletions
bt5/erp5_crm/SkinTemplateItem/portal_skins/erp5_crm/SupportRequest_afterNewEvent.py 0 → 100644
View file @ e19743d7
"""Add a note to increase modification date of support request.
This script has proxy roles, so that even users who cannot modify
the support request can still increase the modification date this way.
"""
from Products.ERP5Type.Message import translateString
context.getPortalObject().portal_workflow.doActionFor(
context,
'edit_action',
comment=translateString(
"New event ${event_reference}",
mapping={
'event_reference': event.getReference()}))
bt5/erp5_crm/SkinTemplateItem/portal_skins/erp5_crm/SupportRequest_afterNewEvent.xml 0 → 100644
View file @ e19743d7
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<global name="PythonScript" module="Products.PythonScripts.PythonScript"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>Script_magic</string> </key>
<value> <int>3</int> </value>
</item>
<item>
<key> <string>_bind_names</string> </key>
<value>
<object>
<klass>
<global name="NameAssignments" module="Shared.DC.Scripts.Bindings"/>
</klass>
<tuple/>
<state>
<dictionary>
<item>
<key> <string>_asgns</string> </key>
<value>
<dictionary>
<item>
<key> <string>name_container</string> </key>
<value> <string>container</string> </value>
</item>
<item>
<key> <string>name_context</string> </key>
<value> <string>context</string> </value>
</item>
<item>
<key> <string>name_m_self</string> </key>
<value> <string>script</string> </value>
</item>
<item>
<key> <string>name_subpath</string> </key>
<value> <string>traverse_subpath</string> </value>
</item>
</dictionary>
</value>
</item>
</dictionary>
</state>
</object>
</value>
</item>
<item>
<key> <string>_params</string> </key>
<value> <string>event</string> </value>
</item>
<item>
<key> <string>_proxy_roles</string> </key>
<value>
<tuple>
<string>Manager</string>
</tuple>
</value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>SupportRequest_afterNewEvent</string> </value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
bt5/erp5_crm/WorkflowTemplateItem/portal_workflow/event_interaction_workflow/interactions/updateTicket.xml 0 → 100644
View file @ e19743d7
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<global name="InteractionDefinition" module="Products.ERP5.Interaction"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>actbox_category</string> </key>
<value> <string>workflow</string> </value>
</item>
<item>
<key> <string>actbox_name</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>actbox_url</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>activate_script_name</string> </key>
<value>
<tuple/>
</value>
</item>
<item>
<key> <string>after_script_name</string> </key>
<value>
<tuple/>
</value>
</item>
<item>
<key> <string>before_commit_script_name</string> </key>
<value>
<list>
<string>updateTicket</string>
</list>
</value>
</item>
<item>
<key> <string>description</string> </key>
<value> <string>Update ticket when a new event is posted</string> </value>
</item>
<item>
<key> <string>guard</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>updateTicket</string> </value>
</item>
<item>
<key> <string>method_id</string> </key>
<value>
<list>
<string>start</string>
<string>stop</string>
<string>deliver</string>
</list>
</value>
</item>
<item>
<key> <string>once_per_transaction</string> </key>
<value> <int>1</int> </value>
</item>
<item>
<key> <string>portal_type_filter</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>portal_type_group_filter</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>script_name</string> </key>
<value>
<tuple/>
</value>
</item>
<item>
<key> <string>temporary_document_disallowed</string> </key>
<value> <int>1</int> </value>
</item>
<item>
<key> <string>title</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>trigger_type</string> </key>
<value> <int>2</int> </value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
bt5/erp5_crm/WorkflowTemplateItem/portal_workflow/event_interaction_workflow/scripts/updateTicket.py 0 → 100644
View file @ e19743d7
"""Update modification date of the ticket when posting a new event, on tickets where this makes sense.
Typically, we do this on "small tickets focusing on one thing", such as support requests or bugs, but
not, for example, on campaigns.
"""
event = sci['object']
ticket = event.getFollowUpValue()
if ticket is not None:
afterNewEvent = ticket.getTypeBasedMethod('afterNewEvent')
if afterNewEvent:
afterNewEvent(event)
bt5/erp5_crm/WorkflowTemplateItem/portal_workflow/event_interaction_workflow/scripts/updateTicket.xml 0 → 100644
View file @ e19743d7
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<global name="PythonScript" module="Products.PythonScripts.PythonScript"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>Script_magic</string> </key>
<value> <int>3</int> </value>
</item>
<item>
<key> <string>_bind_names</string> </key>
<value>
<object>
<klass>
<global name="NameAssignments" module="Shared.DC.Scripts.Bindings"/>
</klass>
<tuple/>
<state>
<dictionary>
<item>
<key> <string>_asgns</string> </key>
<value>
<dictionary>
<item>
<key> <string>name_container</string> </key>
<value> <string>container</string> </value>
</item>
<item>
<key> <string>name_context</string> </key>
<value> <string>context</string> </value>
</item>
<item>
<key> <string>name_m_self</string> </key>
<value> <string>script</string> </value>
</item>
<item>
<key> <string>name_subpath</string> </key>
<value> <string>traverse_subpath</string> </value>
</item>
</dictionary>
</value>
</item>
</dictionary>
</state>
</object>
</value>
</item>
<item>
<key> <string>_params</string> </key>
<value> <string>sci</string> </value>
</item>
<item>
<key> <string>_proxy_roles</string> </key>
<value>
<tuple>
<string>Manager</string>
</tuple>
</value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>updateTicket</string> </value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
bt5/erp5_forge/PortalTypeWorkflowChainTemplateItem/workflow_chain_type.xml
View file @ e19743d7
......@@ -5,7 +5,7 @@
</chain>
<chain>
<type>Bug Line</type>
<workflow>bug_event_workflow, edit_workflow</workflow>
<workflow>bug_event_workflow, edit_workflow, event_interaction_workflow</workflow>
</chain>
<chain>
<type>Glossary Term</type>
......
bt5/erp5_forge/SkinTemplateItem/portal_skins/erp5_forge/BugLine_init.py
View file @ e19743d7
......@@ -2,7 +2,8 @@
portal = context.getPortalObject()
edit_kw = {'content_type': portal.portal_preferences.getPreferredTextFormat(),
'start_date': DateTime(),
'destination_value_list': context.BugLine_getRecipientValueList()}
'destination_value_list': context.BugLine_getRecipientValueList(),
'follow_up_value': context.getParentValue()}
# Define a Reporter as Source Trade
person = context.getPortalObject().portal_membership.getAuthenticatedMember().getUserValue()
......
bt5/erp5_forge/SkinTemplateItem/portal_skins/erp5_forge/Bug_afterNewEvent.py 0 → 100644
View file @ e19743d7
"""Add a note to increase modification date of bug.
This script has proxy roles, so that even users who cannot modify
the bug can still increase the modification date this way.
"""
from Products.ERP5Type.Message import translateString
context.getPortalObject().portal_workflow.doActionFor(
context,
'edit_action',
comment=translateString("New comment"))
bt5/erp5_forge/SkinTemplateItem/portal_skins/erp5_forge/Bug_afterNewEvent.xml 0 → 100644
View file @ e19743d7
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<global name="PythonScript" module="Products.PythonScripts.PythonScript"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>Script_magic</string> </key>
<value> <int>3</int> </value>
</item>
<item>
<key> <string>_bind_names</string> </key>
<value>
<object>
<klass>
<global name="NameAssignments" module="Shared.DC.Scripts.Bindings"/>
</klass>
<tuple/>
<state>
<dictionary>
<item>
<key> <string>_asgns</string> </key>
<value>
<dictionary>
<item>
<key> <string>name_container</string> </key>
<value> <string>container</string> </value>
</item>
<item>
<key> <string>name_context</string> </key>
<value> <string>context</string> </value>
</item>
<item>
<key> <string>name_m_self</string> </key>
<value> <string>script</string> </value>
</item>
<item>
<key> <string>name_subpath</string> </key>
<value> <string>traverse_subpath</string> </value>
</item>
</dictionary>
</value>
</item>
</dictionary>
</state>
</object>
</value>
</item>
<item>
<key> <string>_params</string> </key>
<value> <string>event</string> </value>
</item>
<item>
<key> <string>_proxy_roles</string> </key>
<value>
<tuple>
<string>Manager</string>
</tuple>
</value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>Bug_afterNewEvent</string> </value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
bt5/erp5_forge/bt/dependency_list
View file @ e19743d7
erp5_view_style
erp5_base
\ No newline at end of file
erp5_base
erp5_crm
\ No newline at end of file
bt5/erp5_forge/bt/template_portal_type_workflow_chain_list
View file @ e19743d7
Bug Line | bug_event_workflow
Bug Line | edit_workflow
Bug Line | event_interaction_workflow
Bug | bug_workflow
Bug | edit_workflow
Glossary Term | edit_workflow
......
product/ERP5/tests/testBug.py
View file @ e19743d7
......@@ -62,8 +62,8 @@ class TestBug(ERP5TypeTestCase):
Return the list of required business templates.
"""
return ( 'erp5_base'
, 'erp5_crm'
, 'erp5_forge'
, 'erp5_base'
, 'erp5_pdm'
, 'erp5_trade'
, 'erp5_project'
......@@ -604,6 +604,17 @@ class TestBug(ERP5TypeTestCase):
self.workflow_tool.doActionFor(bug, 'stop_action', send_event=1)
self.assertEqual(bug.getSimulationState(), 'stopped')
def test_posting_bug_line_updates_bug_modification_date(self):
bug = self.portal.bug_module.newContent(portal_type='Bug')
bug_modification_date = bug.getModificationDate()
bug_line = bug.newContent(portal_type='Bug Line')
self.assertEqual(bug.getModificationDate(), bug_modification_date)
bug_line.start()
self.commit()
self.assertGreater(bug.getModificationDate(), bug_modification_date)
def test_suite():
suite = unittest.TestSuite()
suite.addTest(unittest.makeSuite(TestBug))
......
product/ERP5/tests/testCRM.py
View file @ e19743d7
......@@ -431,6 +431,20 @@ class TestCRM(BaseTestCRM):
self.assertNotEquals(support_request.getReference(),
new_support_request.getReference())
def test_posting_event_updates_support_request_modification_date(self):
"""Posting an event following up a support request updates the support request date.
"""
sr = self.portal.support_request_module.newContent(portal_type='Support Request')
sr_modification_date = sr.getModificationDate()
event = self.portal.event_module.newContent(
portal_type='Web Message',
follow_up_value=sr
)
self.assertEqual(sr.getModificationDate(), sr_modification_date)
event.start()
self.commit()
self.assertGreater(sr.getModificationDate(), sr_modification_date)
def test_Event_getResourceItemList(self):
"""Event_getResourceItemList returns
......
product/ERP5/tests/testFieldLibraryGuideline.py
View file @ e19743d7
......@@ -45,6 +45,7 @@ class TestFieldLibraryGuideline(ERP5TypeTestCase):
""" """
return (
'erp5_base',
'erp5_crm',
'erp5_forge',
)
......
product/ERP5/tests/testTemplateTool.py
View file @ e19743d7
......@@ -179,25 +179,26 @@ class TestTemplateTool(ERP5TypeTestCase):
self.assertEqual(not_installed_bt5.getRevision(), new_bt.getRevision())
def test_updateBusinessTemplateFromUrl_keep_list(self):
"""
Test updateBusinessTemplateFromUrl method
"""
self._svn_setup_ssl()
template_tool = self.portal.portal_templates
url = 'https://svn.erp5.org/repos/public/erp5/trunk/bt5/test_core'
# make sure this `test_core` bt is not installed
template_tool.updateBusinessTemplateFromUrl(url)
bt = template_tool.getInstalledBusinessTemplate('test_core')
bt.uninstall()
self.tic()
# don't install test_file
keep_original_list = ('portal_skins/erp5_test/test_file', )
template_tool.updateBusinessTemplateFromUrl(url,
keep_original_list=keep_original_list)
bt = template_tool.getInstalledBusinessTemplate('test_core')
self.assertNotEquals(None, bt)
self.assertNotEqual(None, bt)
erp5_test = self.portal.portal_skins['erp5_test']
self.assertFalse(erp5_test.hasObject('test_file'))
def test_updateBusinessTemplateFromUrl_after_before_script(self):
"""
Test updateBusinessTemplateFromUrl method
"""
from Products.ERP5Type.tests.utils import createZODBPythonScript
portal = self.getPortal()
self._svn_setup_ssl()
......@@ -686,7 +687,14 @@ class TestTemplateTool(ERP5TypeTestCase):
template_tool = self.portal.portal_templates
before = {bt.getTitle(): bt.getId()
for bt in template_tool.getInstalledBusinessTemplateList()}
bt_title = 'erp5_forge'
bt_title = 'test_core'
# This test will install `bt_title` from repository and check that nothing
# else was installed.
# Test assume that `bt_title` is not installed at this point and that it
# does not depend on anything that's not already installed.
self.assertNotIn(bt_title, before)
template_tool.installBusinessTemplateListFromRepository([bt_title],
install_dependency=True)
self.tic()
......
product/ERP5Type/tests/testFunctionalAnonymousSelection.py
View file @ e19743d7
......@@ -42,7 +42,7 @@ class TestAnonymousSelection(TestZeleniumCore):
Return the list of business templates.
"""
return ('erp5_core_proxy_field_legacy', 'erp5_full_text_mroonga_catalog',
'erp5_base', 'erp5_ui_test_core', 'erp5_ui_test', 'erp5_forge',
'erp5_base', 'erp5_ui_test_core', 'erp5_ui_test', 'erp5_crm', 'erp5_forge',
'erp5_l10n_fa',
)
......
product/ERP5Type/tests/testFunctionalCore.py
View file @ e19743d7
......@@ -40,7 +40,7 @@ class TestZeleniumCore(ERP5TypeFunctionalTestCase):
Return the list of business templates.
"""
return ('erp5_core_proxy_field_legacy', 'erp5_full_text_mroonga_catalog',
'erp5_base', 'erp5_ui_test_core', 'erp5_ui_test', 'erp5_forge',
'erp5_base', 'erp5_ui_test_core', 'erp5_ui_test',
'erp5_dhtml_style', 'erp5_dhtml_ui_test',
'erp5_jquery', 'erp5_jquery_ui',
'erp5_knowledge_pad',
......@@ -62,7 +62,9 @@ class TestZeleniumCore(ERP5TypeFunctionalTestCase):
'erp5_ingestion_mysql_innodb_catalog', 'erp5_ingestion',
'erp5_web', 'erp5_dms', 'erp5_dms_ui_test',
'erp5_knowledge_pad_ui_test',
'erp5_crm', 'erp5_credential',
'erp5_crm',
'erp5_forge',
'erp5_credential',
'erp5_rss_style', 'erp5_discussion',
'erp5_l10n_fr',
'erp5_l10n_fa',
......
product/ERP5Type/tests/testFunctionalKM.py
View file @ e19743d7
......@@ -44,7 +44,7 @@ class TestZeleniumKM(ERP5TypeFunctionalTestCase):
# XXX This is a rough list, we should drop as much as we can, and
# keep only minimal
return ('erp5_core_proxy_field_legacy', 'erp5_full_text_mroonga_catalog',
'erp5_base', 'erp5_ui_test_core', 'erp5_ui_test', 'erp5_forge',
'erp5_base', 'erp5_ui_test_core', 'erp5_ui_test',
'erp5_dhtml_style', 'erp5_dhtml_ui_test',
'erp5_jquery', 'erp5_jquery_ui',
'erp5_knowledge_pad', 'erp5_pdm',
......@@ -57,7 +57,9 @@ class TestZeleniumKM(ERP5TypeFunctionalTestCase):
'erp5_knowledge_pad_ui_test',
'erp5_credential', 'erp5_rss_style', 'erp5_discussion',
'erp5_km', 'erp5_km_ui_test_data', 'erp5_km_ui_test',
'erp5_l10n_fr', 'erp5_crm', 'erp5_web_renderjs_ui',
'erp5_l10n_fr', 'erp5_crm',
'erp5_forge',
'erp5_web_renderjs_ui',
'erp5_web_renderjs_ui_test',
)
......
product/ERP5Type/tests/testFunctionalStandaloneUserTutorial.py
View file @ e19743d7
......@@ -49,7 +49,7 @@ class TestZeleniumStandaloneUserTutorial(ERP5TypeFunctionalTestCase):
Return the list of business templates.
"""
return ('erp5_core_proxy_field_legacy', 'erp5_full_text_mroonga_catalog',
'erp5_base', 'erp5_ui_test_core', 'erp5_forge',
'erp5_base', 'erp5_ui_test_core',
'erp5_dhtml_style',
'erp5_jquery', 'erp5_jquery_ui',
'erp5_knowledge_pad', 'erp5_pdm',
......@@ -65,7 +65,7 @@ class TestZeleniumStandaloneUserTutorial(ERP5TypeFunctionalTestCase):
'erp5_ingestion', 'erp5_ingestion_mysql_innodb_catalog',
'erp5_web', 'erp5_dms', 'erp5_credential',
'erp5_rss_style', 'erp5_discussion',
'erp5_l10n_fr', 'erp5_crm',
'erp5_l10n_fr', 'erp5_crm', 'erp5_forge',
'erp5_run_my_doc',
'erp5_user_tutorial_ui_test',
'erp5_user_tutorial',
......
Markdown is supported
0% or
You are about to add 0 people to the discussion. Proceed with caution.
Finish editing this message first!
Please register or to comment
GitLab Nexedi Edition | About GitLab | About Nexedi | 沪ICP备2021021310号-2 | 沪ICP备2021021310号-7