From 6113a8a7da7a338cb415d9a7febbf053d8893a4f Mon Sep 17 00:00:00 2001
From: Rafael Monnerat <rafael@nexedi.com>
Date: Thu, 22 Jun 2017 13:54:25 +0000
Subject: [PATCH] slapos_crm: New report for Support Request Activity related
 to SlapOS

---
 ...dule_getSupportRequestReportSectionList.py |   17 +
 ...ule_getSupportRequestReportSectionList.xml |   62 +
 ...questModule_getTicketActivityReportList.py |   48 +
 ...uestModule_getTicketActivityReportList.xml |   62 +
 ...upportRequestModule_viewTicketActivity.xml |  161 +
 .../listbox.xml                               |  631 +++
 .../your_comment.xml                          |  272 +
 ...RequestModule_viewTicketActivityReport.xml |  161 +
 .../your_at_date.xml                          | 4844 +++++++++++++++++
 .../your_reportbox.xml                        |  168 +
 ...tModule_viewTicketActivityReportDialog.xml |  153 +
 .../your_format.xml                           |  316 ++
 .../your_portal_skin.xml                      |  296 +
 ...tRequestModule_viewTicketCurrentStatus.xml |  165 +
 .../your_closed_monitor_ticket_total.xml      |  287 +
 .../your_closed_ticket_total.xml              |  287 +
 .../your_open_monitor_ticket_total.xml        |  287 +
 .../your_open_ticket_total.xml                |  287 +
 .../your_suspended_monitor_ticket_total.xml   |  287 +
 .../your_suspended_ticket_total.xml           |  287 +
 .../slapos_crm/bt/template_action_path_list   |    1 +
 21 files changed, 9079 insertions(+)
 create mode 100644 master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_getSupportRequestReportSectionList.py
 create mode 100644 master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_getSupportRequestReportSectionList.xml
 create mode 100644 master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_getTicketActivityReportList.py
 create mode 100644 master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_getTicketActivityReportList.xml
 create mode 100644 master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketActivity.xml
 create mode 100644 master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketActivity/listbox.xml
 create mode 100644 master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketActivity/your_comment.xml
 create mode 100644 master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketActivityReport.xml
 create mode 100644 master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketActivityReport/your_at_date.xml
 create mode 100644 master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketActivityReport/your_reportbox.xml
 create mode 100644 master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketActivityReportDialog.xml
 create mode 100644 master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketActivityReportDialog/your_format.xml
 create mode 100644 master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketActivityReportDialog/your_portal_skin.xml
 create mode 100644 master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketCurrentStatus.xml
 create mode 100644 master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketCurrentStatus/your_closed_monitor_ticket_total.xml
 create mode 100644 master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketCurrentStatus/your_closed_ticket_total.xml
 create mode 100644 master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketCurrentStatus/your_open_monitor_ticket_total.xml
 create mode 100644 master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketCurrentStatus/your_open_ticket_total.xml
 create mode 100644 master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketCurrentStatus/your_suspended_monitor_ticket_total.xml
 create mode 100644 master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketCurrentStatus/your_suspended_ticket_total.xml

diff --git a/master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_getSupportRequestReportSectionList.py b/master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_getSupportRequestReportSectionList.py
new file mode 100644
index 000000000..251ae13ad
--- /dev/null
+++ b/master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_getSupportRequestReportSectionList.py
@@ -0,0 +1,17 @@
+from Products.ERP5Form.Report import ReportSection
+result=[]
+
+
+result.append(ReportSection(
+              path=context.getPhysicalPath(),
+              level=2,
+              title=context.Base_translateString('Current State'),
+              form_id="SupportRequestModule_viewTicketCurrentStatus"))
+
+result.append(ReportSection(
+              path=context.getPhysicalPath(),
+              level=2,
+              title=context.Base_translateString('Support Request Montly Activity'),
+              form_id="SupportRequestModule_viewTicketActivity"))
+
+return result
diff --git a/master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_getSupportRequestReportSectionList.xml b/master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_getSupportRequestReportSectionList.xml
new file mode 100644
index 000000000..6dbe8ee1e
--- /dev/null
+++ b/master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_getSupportRequestReportSectionList.xml
@@ -0,0 +1,62 @@
+<?xml version="1.0"?>
+<ZopeData>
+  <record id="1" aka="AAAAAAAAAAE=">
+    <pickle>
+      <global name="PythonScript" module="Products.PythonScripts.PythonScript"/>
+    </pickle>
+    <pickle>
+      <dictionary>
+        <item>
+            <key> <string>Script_magic</string> </key>
+            <value> <int>3</int> </value>
+        </item>
+        <item>
+            <key> <string>_bind_names</string> </key>
+            <value>
+              <object>
+                <klass>
+                  <global name="NameAssignments" module="Shared.DC.Scripts.Bindings"/>
+                </klass>
+                <tuple/>
+                <state>
+                  <dictionary>
+                    <item>
+                        <key> <string>_asgns</string> </key>
+                        <value>
+                          <dictionary>
+                            <item>
+                                <key> <string>name_container</string> </key>
+                                <value> <string>container</string> </value>
+                            </item>
+                            <item>
+                                <key> <string>name_context</string> </key>
+                                <value> <string>context</string> </value>
+                            </item>
+                            <item>
+                                <key> <string>name_m_self</string> </key>
+                                <value> <string>script</string> </value>
+                            </item>
+                            <item>
+                                <key> <string>name_subpath</string> </key>
+                                <value> <string>traverse_subpath</string> </value>
+                            </item>
+                          </dictionary>
+                        </value>
+                    </item>
+                  </dictionary>
+                </state>
+              </object>
+            </value>
+        </item>
+        <item>
+            <key> <string>_params</string> </key>
+            <value> <string></string> </value>
+        </item>
+        <item>
+            <key> <string>id</string> </key>
+            <value> <string>SupportRequestModule_getSupportRequestReportSectionList</string> </value>
+        </item>
+      </dictionary>
+    </pickle>
+  </record>
+</ZopeData>
diff --git a/master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_getTicketActivityReportList.py b/master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_getTicketActivityReportList.py
new file mode 100644
index 000000000..f9f5ad492
--- /dev/null
+++ b/master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_getTicketActivityReportList.py
@@ -0,0 +1,48 @@
+from DateTime import DateTime
+from Products.ERP5Type.Document import newTempDocument
+
+portal = context.getPortalObject()
+
+# Hardcode the Date Range here
+
+today = DateTime()
+
+date_set = set(["%s/%02d" % ((today-x).year(), (today-x).month()) for x in range(0,370, 27)])
+
+def getSupportRequestList(creation_date, resource_uid=None):
+  return portal.portal_catalog(
+    portal_type="Support Request",
+    default_resource_uid=resource_uid, 
+    creation_date=creation_date)
+
+def countSupportRequest(creation_date, resource_uid=None):
+  return len(getSupportRequestList(creation_date, resource_uid))
+
+def countEvent(creation_date, resource_uid=None):
+  sr_uid_list = [sr.uid for sr in getSupportRequestList(creation_date, resource_uid)]
+  if not sr_uid_list:
+    return 0
+
+  return portal.portal_catalog.countResults(
+    default_follow_up_uid=[sr.uid for sr in getSupportRequestList(creation_date, resource_uid)],
+    creation_date=creation_date)[0][0]
+
+monitor_resource_uid = context.service_module.slapos_crm_monitoring.getUid()
+
+stats_list = []
+
+creation_date_list = list(date_set)
+creation_date_list.sort()
+
+for creation_date in creation_date_list:     
+  line = newTempDocument(context, '%s' % creation_date.replace("/", "_"), **{
+       "uid": "%s_%s" % (context.getUid(), len(stats_list)),
+       "title": creation_date,
+       "event_user_amount": countSupportRequest(creation_date, resource_uid='NOT %s' % monitor_resource_uid),
+       "user_amount": countEvent(creation_date, resource_uid='NOT %s' % monitor_resource_uid),
+       "monitor_amount": countSupportRequest(creation_date, resource_uid=monitor_resource_uid),
+       "event_monitor_amount": countEvent(creation_date, resource_uid=monitor_resource_uid)})
+  
+  stats_list.append(line)
+
+return stats_list
diff --git a/master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_getTicketActivityReportList.xml b/master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_getTicketActivityReportList.xml
new file mode 100644
index 000000000..27d6a31ce
--- /dev/null
+++ b/master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_getTicketActivityReportList.xml
@@ -0,0 +1,62 @@
+<?xml version="1.0"?>
+<ZopeData>
+  <record id="1" aka="AAAAAAAAAAE=">
+    <pickle>
+      <global name="PythonScript" module="Products.PythonScripts.PythonScript"/>
+    </pickle>
+    <pickle>
+      <dictionary>
+        <item>
+            <key> <string>Script_magic</string> </key>
+            <value> <int>3</int> </value>
+        </item>
+        <item>
+            <key> <string>_bind_names</string> </key>
+            <value>
+              <object>
+                <klass>
+                  <global name="NameAssignments" module="Shared.DC.Scripts.Bindings"/>
+                </klass>
+                <tuple/>
+                <state>
+                  <dictionary>
+                    <item>
+                        <key> <string>_asgns</string> </key>
+                        <value>
+                          <dictionary>
+                            <item>
+                                <key> <string>name_container</string> </key>
+                                <value> <string>container</string> </value>
+                            </item>
+                            <item>
+                                <key> <string>name_context</string> </key>
+                                <value> <string>context</string> </value>
+                            </item>
+                            <item>
+                                <key> <string>name_m_self</string> </key>
+                                <value> <string>script</string> </value>
+                            </item>
+                            <item>
+                                <key> <string>name_subpath</string> </key>
+                                <value> <string>traverse_subpath</string> </value>
+                            </item>
+                          </dictionary>
+                        </value>
+                    </item>
+                  </dictionary>
+                </state>
+              </object>
+            </value>
+        </item>
+        <item>
+            <key> <string>_params</string> </key>
+            <value> <string>**kw</string> </value>
+        </item>
+        <item>
+            <key> <string>id</string> </key>
+            <value> <string>SupportRequestModule_getTicketActivityReportList</string> </value>
+        </item>
+      </dictionary>
+    </pickle>
+  </record>
+</ZopeData>
diff --git a/master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketActivity.xml b/master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketActivity.xml
new file mode 100644
index 000000000..6c0e1e874
--- /dev/null
+++ b/master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketActivity.xml
@@ -0,0 +1,161 @@
+<?xml version="1.0"?>
+<ZopeData>
+  <record id="1" aka="AAAAAAAAAAE=">
+    <pickle>
+      <global name="ERP5 Form" module="erp5.portal_type"/>
+    </pickle>
+    <pickle>
+      <dictionary>
+        <item>
+            <key> <string>_bind_names</string> </key>
+            <value>
+              <object>
+                <klass>
+                  <global name="NameAssignments" module="Shared.DC.Scripts.Bindings"/>
+                </klass>
+                <tuple/>
+                <state>
+                  <dictionary>
+                    <item>
+                        <key> <string>_asgns</string> </key>
+                        <value>
+                          <dictionary/>
+                        </value>
+                    </item>
+                  </dictionary>
+                </state>
+              </object>
+            </value>
+        </item>
+        <item>
+            <key> <string>_objects</string> </key>
+            <value>
+              <tuple/>
+            </value>
+        </item>
+        <item>
+            <key> <string>action</string> </key>
+            <value> <string></string> </value>
+        </item>
+        <item>
+            <key> <string>description</string> </key>
+            <value> <string></string> </value>
+        </item>
+        <item>
+            <key> <string>edit_order</string> </key>
+            <value>
+              <list/>
+            </value>
+        </item>
+        <item>
+            <key> <string>encoding</string> </key>
+            <value> <string>UTF-8</string> </value>
+        </item>
+        <item>
+            <key> <string>enctype</string> </key>
+            <value> <string></string> </value>
+        </item>
+        <item>
+            <key> <string>group_list</string> </key>
+            <value>
+              <list>
+                <string>left (User Tickets)</string>
+                <string>right</string>
+                <string>right (Monitor)</string>
+                <string>center</string>
+                <string>bottom</string>
+                <string>hidden</string>
+              </list>
+            </value>
+        </item>
+        <item>
+            <key> <string>groups</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>bottom</string> </key>
+                    <value>
+                      <list>
+                        <string>listbox</string>
+                      </list>
+                    </value>
+                </item>
+                <item>
+                    <key> <string>center</string> </key>
+                    <value>
+                      <list>
+                        <string>your_comment</string>
+                      </list>
+                    </value>
+                </item>
+                <item>
+                    <key> <string>hidden</string> </key>
+                    <value>
+                      <list/>
+                    </value>
+                </item>
+                <item>
+                    <key> <string>left (User Tickets)</string> </key>
+                    <value>
+                      <list/>
+                    </value>
+                </item>
+                <item>
+                    <key> <string>right</string> </key>
+                    <value>
+                      <list/>
+                    </value>
+                </item>
+                <item>
+                    <key> <string>right (Monitor)</string> </key>
+                    <value>
+                      <list/>
+                    </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+        <item>
+            <key> <string>id</string> </key>
+            <value> <string>SupportRequestModule_viewTicketActivity</string> </value>
+        </item>
+        <item>
+            <key> <string>method</string> </key>
+            <value> <string>POST</string> </value>
+        </item>
+        <item>
+            <key> <string>name</string> </key>
+            <value> <string>SupportRequestModule_viewTicketActivityReport</string> </value>
+        </item>
+        <item>
+            <key> <string>pt</string> </key>
+            <value> <string>form_view</string> </value>
+        </item>
+        <item>
+            <key> <string>row_length</string> </key>
+            <value> <int>4</int> </value>
+        </item>
+        <item>
+            <key> <string>stored_encoding</string> </key>
+            <value> <string>UTF-8</string> </value>
+        </item>
+        <item>
+            <key> <string>title</string> </key>
+            <value> <string>Support Request Monthly Activity Report</string> </value>
+        </item>
+        <item>
+            <key> <string>unicode_mode</string> </key>
+            <value> <int>0</int> </value>
+        </item>
+        <item>
+            <key> <string>update_action</string> </key>
+            <value> <string></string> </value>
+        </item>
+        <item>
+            <key> <string>update_action_title</string> </key>
+            <value> <string></string> </value>
+        </item>
+      </dictionary>
+    </pickle>
+  </record>
+</ZopeData>
diff --git a/master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketActivity/listbox.xml b/master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketActivity/listbox.xml
new file mode 100644
index 000000000..c5145787d
--- /dev/null
+++ b/master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketActivity/listbox.xml
@@ -0,0 +1,631 @@
+<?xml version="1.0"?>
+<ZopeData>
+  <record id="1" aka="AAAAAAAAAAE=">
+    <pickle>
+      <global name="ListBox" module="Products.ERP5Form.ListBox"/>
+    </pickle>
+    <pickle>
+      <dictionary>
+        <item>
+            <key> <string>id</string> </key>
+            <value> <string>listbox</string> </value>
+        </item>
+        <item>
+            <key> <string>message_values</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>external_validator_failed</string> </key>
+                    <value> <string>The input failed the external validator.</string> </value>
+                </item>
+                <item>
+                    <key> <string>required_not_found</string> </key>
+                    <value> <string>Input is required but no input given.</string> </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+        <item>
+            <key> <string>overrides</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>all_columns</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>alternate_name</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>anchor</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>columns</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>count_method</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>css_class</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>default_display_style</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>default_params</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>description</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>display_style_list</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>domain_root_list</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>domain_tree</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>editable</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>editable_columns</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>enabled</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>external_validator</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>global_attributes</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>global_search_column</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>hidden</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>hide_rows_on_no_search_criterion</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>lines</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>list_action</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>list_method</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>meta_types</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>page_navigation_template</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>page_template</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>portal_types</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>report_root_list</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>report_tree</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>row_css_method</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>search</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>search_columns</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>select</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>selection_name</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>sort</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>sort_columns</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>stat_columns</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>stat_method</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>style_columns</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>title</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>untranslatable_columns</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>url_columns</string> </key>
+                    <value> <string></string> </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+        <item>
+            <key> <string>tales</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>all_columns</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>alternate_name</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>anchor</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>columns</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>count_method</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>css_class</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>default_display_style</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>default_params</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>description</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>display_style_list</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>domain_root_list</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>domain_tree</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>editable</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>editable_columns</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>enabled</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>external_validator</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>global_attributes</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>global_search_column</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>hidden</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>hide_rows_on_no_search_criterion</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>lines</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>list_action</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>list_method</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>meta_types</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>page_navigation_template</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>page_template</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>portal_types</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>report_root_list</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>report_tree</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>row_css_method</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>search</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>search_columns</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>select</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>selection_name</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>sort</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>sort_columns</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>stat_columns</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>stat_method</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>style_columns</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>title</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>untranslatable_columns</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>url_columns</string> </key>
+                    <value> <string></string> </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+        <item>
+            <key> <string>values</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>all_columns</string> </key>
+                    <value>
+                      <list/>
+                    </value>
+                </item>
+                <item>
+                    <key> <string>alternate_name</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>anchor</string> </key>
+                    <value> <int>0</int> </value>
+                </item>
+                <item>
+                    <key> <string>columns</string> </key>
+                    <value>
+                      <list>
+                        <tuple>
+                          <string>title</string>
+                          <string>Month</string>
+                        </tuple>
+                        <tuple>
+                          <string>user_amount</string>
+                          <string>User Tickets</string>
+                        </tuple>
+                        <tuple>
+                          <string>monitor_amount</string>
+                          <string>Monitor Tickets</string>
+                        </tuple>
+                        <tuple>
+                          <string>event_monitor_amount</string>
+                          <string>Monitor Events</string>
+                        </tuple>
+                        <tuple>
+                          <string>event_user_amount</string>
+                          <string>User Events</string>
+                        </tuple>
+                      </list>
+                    </value>
+                </item>
+                <item>
+                    <key> <string>count_method</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>css_class</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>default_display_style</string> </key>
+                    <value> <string>table</string> </value>
+                </item>
+                <item>
+                    <key> <string>default_params</string> </key>
+                    <value>
+                      <list/>
+                    </value>
+                </item>
+                <item>
+                    <key> <string>description</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>display_style_list</string> </key>
+                    <value>
+                      <list/>
+                    </value>
+                </item>
+                <item>
+                    <key> <string>domain_root_list</string> </key>
+                    <value>
+                      <list/>
+                    </value>
+                </item>
+                <item>
+                    <key> <string>domain_tree</string> </key>
+                    <value> <int>0</int> </value>
+                </item>
+                <item>
+                    <key> <string>editable</string> </key>
+                    <value> <int>1</int> </value>
+                </item>
+                <item>
+                    <key> <string>editable_columns</string> </key>
+                    <value>
+                      <list/>
+                    </value>
+                </item>
+                <item>
+                    <key> <string>enabled</string> </key>
+                    <value> <int>1</int> </value>
+                </item>
+                <item>
+                    <key> <string>external_validator</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>global_attributes</string> </key>
+                    <value>
+                      <list/>
+                    </value>
+                </item>
+                <item>
+                    <key> <string>global_search_column</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>hidden</string> </key>
+                    <value> <int>0</int> </value>
+                </item>
+                <item>
+                    <key> <string>hide_rows_on_no_search_criterion</string> </key>
+                    <value> <int>0</int> </value>
+                </item>
+                <item>
+                    <key> <string>lines</string> </key>
+                    <value> <int>200</int> </value>
+                </item>
+                <item>
+                    <key> <string>list_action</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>list_method</string> </key>
+                    <value>
+                      <persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
+                    </value>
+                </item>
+                <item>
+                    <key> <string>meta_types</string> </key>
+                    <value>
+                      <list/>
+                    </value>
+                </item>
+                <item>
+                    <key> <string>page_navigation_template</string> </key>
+                    <value> <string>ListBox_viewSliderPageNavigationRenderer</string> </value>
+                </item>
+                <item>
+                    <key> <string>page_template</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>portal_types</string> </key>
+                    <value>
+                      <list>
+                        <tuple>
+                          <string>Support Request</string>
+                          <string>Support Request</string>
+                        </tuple>
+                      </list>
+                    </value>
+                </item>
+                <item>
+                    <key> <string>report_root_list</string> </key>
+                    <value>
+                      <list/>
+                    </value>
+                </item>
+                <item>
+                    <key> <string>report_tree</string> </key>
+                    <value> <int>0</int> </value>
+                </item>
+                <item>
+                    <key> <string>row_css_method</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>search</string> </key>
+                    <value> <int>0</int> </value>
+                </item>
+                <item>
+                    <key> <string>search_columns</string> </key>
+                    <value>
+                      <list/>
+                    </value>
+                </item>
+                <item>
+                    <key> <string>select</string> </key>
+                    <value> <int>0</int> </value>
+                </item>
+                <item>
+                    <key> <string>selection_name</string> </key>
+                    <value> <string>ticket_activity_report_selection</string> </value>
+                </item>
+                <item>
+                    <key> <string>sort</string> </key>
+                    <value>
+                      <list/>
+                    </value>
+                </item>
+                <item>
+                    <key> <string>sort_columns</string> </key>
+                    <value>
+                      <list/>
+                    </value>
+                </item>
+                <item>
+                    <key> <string>stat_columns</string> </key>
+                    <value>
+                      <list/>
+                    </value>
+                </item>
+                <item>
+                    <key> <string>stat_method</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>style_columns</string> </key>
+                    <value>
+                      <list/>
+                    </value>
+                </item>
+                <item>
+                    <key> <string>title</string> </key>
+                    <value> <string>Monthly Created Tickets and Events</string> </value>
+                </item>
+                <item>
+                    <key> <string>untranslatable_columns</string> </key>
+                    <value>
+                      <list/>
+                    </value>
+                </item>
+                <item>
+                    <key> <string>url_columns</string> </key>
+                    <value>
+                      <list/>
+                    </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+      </dictionary>
+    </pickle>
+  </record>
+  <record id="2" aka="AAAAAAAAAAI=">
+    <pickle>
+      <global name="Method" module="Products.Formulator.MethodField"/>
+    </pickle>
+    <pickle>
+      <dictionary>
+        <item>
+            <key> <string>method_name</string> </key>
+            <value> <string>SupportRequestModule_getTicketActivityReportList</string> </value>
+        </item>
+      </dictionary>
+    </pickle>
+  </record>
+</ZopeData>
diff --git a/master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketActivity/your_comment.xml b/master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketActivity/your_comment.xml
new file mode 100644
index 000000000..4efbcc5d5
--- /dev/null
+++ b/master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketActivity/your_comment.xml
@@ -0,0 +1,272 @@
+<?xml version="1.0"?>
+<ZopeData>
+  <record id="1" aka="AAAAAAAAAAE=">
+    <pickle>
+      <global name="StringField" module="Products.Formulator.StandardFields"/>
+    </pickle>
+    <pickle>
+      <dictionary>
+        <item>
+            <key> <string>id</string> </key>
+            <value> <string>your_comment</string> </value>
+        </item>
+        <item>
+            <key> <string>message_values</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>external_validator_failed</string> </key>
+                    <value> <string>The input failed the external validator.</string> </value>
+                </item>
+                <item>
+                    <key> <string>required_not_found</string> </key>
+                    <value> <string>Input is required but no input given.</string> </value>
+                </item>
+                <item>
+                    <key> <string>too_long</string> </key>
+                    <value> <string>Too much input was given.</string> </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+        <item>
+            <key> <string>overrides</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>alternate_name</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>css_class</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>default</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>description</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>display_maxwidth</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>display_width</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>editable</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>enabled</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>external_validator</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>extra</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>hidden</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>input_type</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>max_length</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>required</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>title</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>truncate</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>unicode</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>whitespace_preserve</string> </key>
+                    <value> <string></string> </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+        <item>
+            <key> <string>tales</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>alternate_name</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>css_class</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>default</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>description</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>display_maxwidth</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>display_width</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>editable</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>enabled</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>external_validator</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>extra</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>hidden</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>input_type</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>max_length</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>required</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>title</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>truncate</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>unicode</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>whitespace_preserve</string> </key>
+                    <value> <string></string> </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+        <item>
+            <key> <string>values</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>alternate_name</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>css_class</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>default</string> </key>
+                    <value> <string>The table above represents the Support Requests and Messages (Events) created by the Users and by the Monitoring Alarms. Those Monitor Alarms generate one ticket for every instance or computer which are reporting failure. All those tickets are handled by the Support Team attention.</string> </value>
+                </item>
+                <item>
+                    <key> <string>description</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>display_maxwidth</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>display_width</string> </key>
+                    <value> <int>20</int> </value>
+                </item>
+                <item>
+                    <key> <string>editable</string> </key>
+                    <value> <int>0</int> </value>
+                </item>
+                <item>
+                    <key> <string>enabled</string> </key>
+                    <value> <int>1</int> </value>
+                </item>
+                <item>
+                    <key> <string>external_validator</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>extra</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>hidden</string> </key>
+                    <value> <int>0</int> </value>
+                </item>
+                <item>
+                    <key> <string>input_type</string> </key>
+                    <value> <string>text</string> </value>
+                </item>
+                <item>
+                    <key> <string>max_length</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>required</string> </key>
+                    <value> <int>0</int> </value>
+                </item>
+                <item>
+                    <key> <string>title</string> </key>
+                    <value> <string>Comment</string> </value>
+                </item>
+                <item>
+                    <key> <string>truncate</string> </key>
+                    <value> <int>0</int> </value>
+                </item>
+                <item>
+                    <key> <string>unicode</string> </key>
+                    <value> <int>0</int> </value>
+                </item>
+                <item>
+                    <key> <string>whitespace_preserve</string> </key>
+                    <value> <int>0</int> </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+      </dictionary>
+    </pickle>
+  </record>
+</ZopeData>
diff --git a/master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketActivityReport.xml b/master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketActivityReport.xml
new file mode 100644
index 000000000..046231fc4
--- /dev/null
+++ b/master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketActivityReport.xml
@@ -0,0 +1,161 @@
+<?xml version="1.0"?>
+<ZopeData>
+  <record id="1" aka="AAAAAAAAAAE=">
+    <pickle>
+      <global name="ERP5 Form" module="erp5.portal_type"/>
+    </pickle>
+    <pickle>
+      <dictionary>
+        <item>
+            <key> <string>_bind_names</string> </key>
+            <value>
+              <object>
+                <klass>
+                  <global name="NameAssignments" module="Shared.DC.Scripts.Bindings"/>
+                </klass>
+                <tuple/>
+                <state>
+                  <dictionary>
+                    <item>
+                        <key> <string>_asgns</string> </key>
+                        <value>
+                          <dictionary/>
+                        </value>
+                    </item>
+                  </dictionary>
+                </state>
+              </object>
+            </value>
+        </item>
+        <item>
+            <key> <string>_objects</string> </key>
+            <value>
+              <tuple/>
+            </value>
+        </item>
+        <item>
+            <key> <string>action</string> </key>
+            <value> <string></string> </value>
+        </item>
+        <item>
+            <key> <string>description</string> </key>
+            <value> <string></string> </value>
+        </item>
+        <item>
+            <key> <string>edit_order</string> </key>
+            <value>
+              <list/>
+            </value>
+        </item>
+        <item>
+            <key> <string>encoding</string> </key>
+            <value> <string>UTF-8</string> </value>
+        </item>
+        <item>
+            <key> <string>enctype</string> </key>
+            <value> <string></string> </value>
+        </item>
+        <item>
+            <key> <string>group_list</string> </key>
+            <value>
+              <list>
+                <string>left (User Tickets)</string>
+                <string>right</string>
+                <string>right (Monitor)</string>
+                <string>center</string>
+                <string>bottom</string>
+                <string>hidden</string>
+              </list>
+            </value>
+        </item>
+        <item>
+            <key> <string>groups</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>bottom</string> </key>
+                    <value>
+                      <list/>
+                    </value>
+                </item>
+                <item>
+                    <key> <string>center</string> </key>
+                    <value>
+                      <list/>
+                    </value>
+                </item>
+                <item>
+                    <key> <string>hidden</string> </key>
+                    <value>
+                      <list>
+                        <string>your_reportbox</string>
+                      </list>
+                    </value>
+                </item>
+                <item>
+                    <key> <string>left (User Tickets)</string> </key>
+                    <value>
+                      <list>
+                        <string>your_at_date</string>
+                      </list>
+                    </value>
+                </item>
+                <item>
+                    <key> <string>right</string> </key>
+                    <value>
+                      <list/>
+                    </value>
+                </item>
+                <item>
+                    <key> <string>right (Monitor)</string> </key>
+                    <value>
+                      <list/>
+                    </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+        <item>
+            <key> <string>id</string> </key>
+            <value> <string>SupportRequestModule_viewTicketActivityReport</string> </value>
+        </item>
+        <item>
+            <key> <string>method</string> </key>
+            <value> <string>POST</string> </value>
+        </item>
+        <item>
+            <key> <string>name</string> </key>
+            <value> <string>SupportRequestModule_viewTicketActivityReport</string> </value>
+        </item>
+        <item>
+            <key> <string>pt</string> </key>
+            <value> <string>report_view</string> </value>
+        </item>
+        <item>
+            <key> <string>row_length</string> </key>
+            <value> <int>4</int> </value>
+        </item>
+        <item>
+            <key> <string>stored_encoding</string> </key>
+            <value> <string>UTF-8</string> </value>
+        </item>
+        <item>
+            <key> <string>title</string> </key>
+            <value> <string>SlapOS Ticket Activity Report</string> </value>
+        </item>
+        <item>
+            <key> <string>unicode_mode</string> </key>
+            <value> <int>0</int> </value>
+        </item>
+        <item>
+            <key> <string>update_action</string> </key>
+            <value> <string></string> </value>
+        </item>
+        <item>
+            <key> <string>update_action_title</string> </key>
+            <value> <string></string> </value>
+        </item>
+      </dictionary>
+    </pickle>
+  </record>
+</ZopeData>
diff --git a/master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketActivityReport/your_at_date.xml b/master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketActivityReport/your_at_date.xml
new file mode 100644
index 000000000..c1fa4e13d
--- /dev/null
+++ b/master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketActivityReport/your_at_date.xml
@@ -0,0 +1,4844 @@
+<?xml version="1.0"?>
+<ZopeData>
+  <record id="1" aka="AAAAAAAAAAE=">
+    <pickle>
+      <global name="DateTimeField" module="Products.Formulator.StandardFields"/>
+    </pickle>
+    <pickle>
+      <dictionary>
+        <item>
+            <key> <string>id</string> </key>
+            <value> <string>your_at_date</string> </value>
+        </item>
+        <item>
+            <key> <string>message_values</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>datetime_out_of_range</string> </key>
+                    <value> <string>The date and time you entered were out of range.</string> </value>
+                </item>
+                <item>
+                    <key> <string>external_validator_failed</string> </key>
+                    <value> <string>The input failed the external validator.</string> </value>
+                </item>
+                <item>
+                    <key> <string>not_datetime</string> </key>
+                    <value> <string>You did not enter a valid date and time.</string> </value>
+                </item>
+                <item>
+                    <key> <string>required_not_found</string> </key>
+                    <value> <string>Input is required but no input given.</string> </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+        <item>
+            <key> <string>overrides</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>allow_empty_time</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>alternate_name</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>ampm_time_style</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>css_class</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>date_only</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>date_separator</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>default</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>default_now</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>default_timezone</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>description</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>editable</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>enabled</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>end_datetime</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>external_validator</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>hidden</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>hidden_day_is_last_day</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>hide_day</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>input_order</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>input_style</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>required</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>start_datetime</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>time_separator</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>timezone_style</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>title</string> </key>
+                    <value> <string></string> </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+        <item>
+            <key> <string>sub_form</string> </key>
+            <value>
+              <persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
+            </value>
+        </item>
+        <item>
+            <key> <string>tales</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>allow_empty_time</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>alternate_name</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>ampm_time_style</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>css_class</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>date_only</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>date_separator</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>default</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>default_now</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>default_timezone</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>description</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>editable</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>enabled</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>end_datetime</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>external_validator</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>hidden</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>hidden_day_is_last_day</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>hide_day</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>input_order</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>input_style</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>required</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>start_datetime</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>time_separator</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>timezone_style</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>title</string> </key>
+                    <value> <string></string> </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+        <item>
+            <key> <string>values</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>allow_empty_time</string> </key>
+                    <value> <int>0</int> </value>
+                </item>
+                <item>
+                    <key> <string>alternate_name</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>ampm_time_style</string> </key>
+                    <value> <int>0</int> </value>
+                </item>
+                <item>
+                    <key> <string>css_class</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>date_only</string> </key>
+                    <value> <int>0</int> </value>
+                </item>
+                <item>
+                    <key> <string>date_separator</string> </key>
+                    <value> <string>/</string> </value>
+                </item>
+                <item>
+                    <key> <string>default</string> </key>
+                    <value>
+                      <none/>
+                    </value>
+                </item>
+                <item>
+                    <key> <string>default_now</string> </key>
+                    <value> <int>1</int> </value>
+                </item>
+                <item>
+                    <key> <string>default_timezone</string> </key>
+                    <value> <string>GMT</string> </value>
+                </item>
+                <item>
+                    <key> <string>description</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>editable</string> </key>
+                    <value> <int>1</int> </value>
+                </item>
+                <item>
+                    <key> <string>enabled</string> </key>
+                    <value> <int>1</int> </value>
+                </item>
+                <item>
+                    <key> <string>end_datetime</string> </key>
+                    <value>
+                      <none/>
+                    </value>
+                </item>
+                <item>
+                    <key> <string>external_validator</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>hidden</string> </key>
+                    <value> <int>0</int> </value>
+                </item>
+                <item>
+                    <key> <string>hidden_day_is_last_day</string> </key>
+                    <value> <int>0</int> </value>
+                </item>
+                <item>
+                    <key> <string>hide_day</string> </key>
+                    <value> <int>0</int> </value>
+                </item>
+                <item>
+                    <key> <string>input_order</string> </key>
+                    <value> <string>ymd</string> </value>
+                </item>
+                <item>
+                    <key> <string>input_style</string> </key>
+                    <value> <string>text</string> </value>
+                </item>
+                <item>
+                    <key> <string>required</string> </key>
+                    <value> <int>1</int> </value>
+                </item>
+                <item>
+                    <key> <string>start_datetime</string> </key>
+                    <value>
+                      <none/>
+                    </value>
+                </item>
+                <item>
+                    <key> <string>time_separator</string> </key>
+                    <value> <string>:</string> </value>
+                </item>
+                <item>
+                    <key> <string>timezone_style</string> </key>
+                    <value> <int>0</int> </value>
+                </item>
+                <item>
+                    <key> <string>title</string> </key>
+                    <value> <string>Report Generate at</string> </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+      </dictionary>
+    </pickle>
+  </record>
+  <record id="2" aka="AAAAAAAAAAI=">
+    <pickle>
+      <global name="BasicForm" module="Products.Formulator.Form"/>
+    </pickle>
+    <pickle>
+      <dictionary>
+        <item>
+            <key> <string>action</string> </key>
+            <value> <string></string> </value>
+        </item>
+        <item>
+            <key> <string>encoding</string> </key>
+            <value> <string>UTF-8</string> </value>
+        </item>
+        <item>
+            <key> <string>enctype</string> </key>
+            <value> <string></string> </value>
+        </item>
+        <item>
+            <key> <string>fields</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>ampm</string> </key>
+                    <value>
+                      <persistent> <string encoding="base64">AAAAAAAAAAM=</string> </persistent>
+                    </value>
+                </item>
+                <item>
+                    <key> <string>day</string> </key>
+                    <value>
+                      <persistent> <string encoding="base64">AAAAAAAAAAQ=</string> </persistent>
+                    </value>
+                </item>
+                <item>
+                    <key> <string>hour</string> </key>
+                    <value>
+                      <persistent> <string encoding="base64">AAAAAAAAAAU=</string> </persistent>
+                    </value>
+                </item>
+                <item>
+                    <key> <string>minute</string> </key>
+                    <value>
+                      <persistent> <string encoding="base64">AAAAAAAAAAY=</string> </persistent>
+                    </value>
+                </item>
+                <item>
+                    <key> <string>month</string> </key>
+                    <value>
+                      <persistent> <string encoding="base64">AAAAAAAAAAc=</string> </persistent>
+                    </value>
+                </item>
+                <item>
+                    <key> <string>timezone</string> </key>
+                    <value>
+                      <persistent> <string encoding="base64">AAAAAAAAAAg=</string> </persistent>
+                    </value>
+                </item>
+                <item>
+                    <key> <string>year</string> </key>
+                    <value>
+                      <persistent> <string encoding="base64">AAAAAAAAAAk=</string> </persistent>
+                    </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+        <item>
+            <key> <string>group_list</string> </key>
+            <value>
+              <list>
+                <string>Default</string>
+                <string>date</string>
+                <string>time</string>
+              </list>
+            </value>
+        </item>
+        <item>
+            <key> <string>groups</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>Default</string> </key>
+                    <value>
+                      <list/>
+                    </value>
+                </item>
+                <item>
+                    <key> <string>date</string> </key>
+                    <value>
+                      <list>
+                        <string>year</string>
+                        <string>month</string>
+                        <string>day</string>
+                      </list>
+                    </value>
+                </item>
+                <item>
+                    <key> <string>time</string> </key>
+                    <value>
+                      <list>
+                        <string>hour</string>
+                        <string>minute</string>
+                        <string>ampm</string>
+                        <string>timezone</string>
+                      </list>
+                    </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+        <item>
+            <key> <string>method</string> </key>
+            <value> <string>POST</string> </value>
+        </item>
+        <item>
+            <key> <string>name</string> </key>
+            <value> <string></string> </value>
+        </item>
+        <item>
+            <key> <string>stored_encoding</string> </key>
+            <value> <string>ISO-8859-1</string> </value>
+        </item>
+        <item>
+            <key> <string>title</string> </key>
+            <value> <string>Basic Form</string> </value>
+        </item>
+        <item>
+            <key> <string>unicode_mode</string> </key>
+            <value> <int>0</int> </value>
+        </item>
+      </dictionary>
+    </pickle>
+  </record>
+  <record id="3" aka="AAAAAAAAAAM=">
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+      <global name="StringField" module="Products.Formulator.StandardFields"/>
+    </pickle>
+    <pickle>
+      <dictionary>
+        <item>
+            <key> <string>id</string> </key>
+            <value> <string>ampm</string> </value>
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+            <key> <string>message_values</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>external_validator_failed</string> </key>
+                    <value> <string>The input failed the external validator.</string> </value>
+                </item>
+                <item>
+                    <key> <string>required_not_found</string> </key>
+                    <value> <string>Input is required but no input given.</string> </value>
+                </item>
+                <item>
+                    <key> <string>too_long</string> </key>
+                    <value> <string>Too much input was given.</string> </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+        <item>
+            <key> <string>overrides</string> </key>
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+                <item>
+                    <key> <string>alternate_name</string> </key>
+                    <value> <string></string> </value>
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+                <item>
+                    <key> <string>css_class</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>default</string> </key>
+                    <value> <string></string> </value>
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+                <item>
+                    <key> <string>description</string> </key>
+                    <value> <string></string> </value>
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+                <item>
+                    <key> <string>display_maxwidth</string> </key>
+                    <value> <string></string> </value>
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+                <item>
+                    <key> <string>display_width</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>editable</string> </key>
+                    <value> <string></string> </value>
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+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>external_validator</string> </key>
+                    <value> <string></string> </value>
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+                    <key> <string>extra</string> </key>
+                    <value> <string></string> </value>
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+                    <key> <string>hidden</string> </key>
+                    <value> <string></string> </value>
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+                    <key> <string>input_type</string> </key>
+                    <value> <string></string> </value>
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+                <item>
+                    <key> <string>max_length</string> </key>
+                    <value> <string></string> </value>
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+                <item>
+                    <key> <string>required</string> </key>
+                    <value> <string></string> </value>
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+                <item>
+                    <key> <string>title</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>truncate</string> </key>
+                    <value> <string></string> </value>
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+                <item>
+                    <key> <string>unicode</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>whitespace_preserve</string> </key>
+                    <value> <string></string> </value>
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+            <key> <string>tales</string> </key>
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+                <item>
+                    <key> <string>alternate_name</string> </key>
+                    <value> <string></string> </value>
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+                <item>
+                    <key> <string>css_class</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>default</string> </key>
+                    <value> <string></string> </value>
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+                <item>
+                    <key> <string>description</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>display_maxwidth</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>display_width</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>editable</string> </key>
+                    <value> <string></string> </value>
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+                <item>
+                    <key> <string>enabled</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>external_validator</string> </key>
+                    <value> <string></string> </value>
+                </item>
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+                    <key> <string>extra</string> </key>
+                    <value> <string></string> </value>
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+                    <value> <string></string> </value>
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+                    <value> <string></string> </value>
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+                <item>
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+                    <value> <string></string> </value>
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+                    <value> <string></string> </value>
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+                <item>
+                    <key> <string>title</string> </key>
+                    <value> <string></string> </value>
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+                    <value> <string></string> </value>
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+                    <key> <string>unicode</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>whitespace_preserve</string> </key>
+                    <value> <string></string> </value>
+                </item>
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+                <item>
+                    <key> <string>alternate_name</string> </key>
+                    <value> <string></string> </value>
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+                <item>
+                    <key> <string>css_class</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>default</string> </key>
+                    <value> <string></string> </value>
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+                <item>
+                    <key> <string>description</string> </key>
+                    <value> <string></string> </value>
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+                <item>
+                    <key> <string>display_maxwidth</string> </key>
+                    <value> <int>2</int> </value>
+                </item>
+                <item>
+                    <key> <string>display_width</string> </key>
+                    <value> <int>2</int> </value>
+                </item>
+                <item>
+                    <key> <string>editable</string> </key>
+                    <value> <int>1</int> </value>
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+                    <key> <string>enabled</string> </key>
+                    <value> <int>1</int> </value>
+                </item>
+                <item>
+                    <key> <string>external_validator</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>extra</string> </key>
+                    <value> <string></string> </value>
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+                <item>
+                    <key> <string>hidden</string> </key>
+                    <value> <int>0</int> </value>
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+                <item>
+                    <key> <string>input_type</string> </key>
+                    <value> <string>text</string> </value>
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+                <item>
+                    <key> <string>max_length</string> </key>
+                    <value> <int>2</int> </value>
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+                <item>
+                    <key> <string>required</string> </key>
+                    <value> <int>0</int> </value>
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+                <item>
+                    <key> <string>title</string> </key>
+                    <value> <string>am/pm</string> </value>
+                </item>
+                <item>
+                    <key> <string>truncate</string> </key>
+                    <value> <int>0</int> </value>
+                </item>
+                <item>
+                    <key> <string>unicode</string> </key>
+                    <value> <int>0</int> </value>
+                </item>
+                <item>
+                    <key> <string>whitespace_preserve</string> </key>
+                    <value> <int>0</int> </value>
+                </item>
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+            </value>
+        </item>
+      </dictionary>
+    </pickle>
+  </record>
+  <record id="4" aka="AAAAAAAAAAQ=">
+    <pickle>
+      <global name="IntegerField" module="Products.Formulator.StandardFields"/>
+    </pickle>
+    <pickle>
+      <dictionary>
+        <item>
+            <key> <string>id</string> </key>
+            <value> <string>day</string> </value>
+        </item>
+        <item>
+            <key> <string>message_values</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>external_validator_failed</string> </key>
+                    <value> <string>The input failed the external validator.</string> </value>
+                </item>
+                <item>
+                    <key> <string>integer_out_of_range</string> </key>
+                    <value> <string>The integer you entered was out of range.</string> </value>
+                </item>
+                <item>
+                    <key> <string>not_integer</string> </key>
+                    <value> <string>You did not enter an integer.</string> </value>
+                </item>
+                <item>
+                    <key> <string>required_not_found</string> </key>
+                    <value> <string>Input is required but no input given.</string> </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+        <item>
+            <key> <string>overrides</string> </key>
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+                <item>
+                    <key> <string>alternate_name</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>css_class</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>default</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>description</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>display_maxwidth</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>display_width</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>editable</string> </key>
+                    <value> <string></string> </value>
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+                <item>
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+                    <value> <string></string> </value>
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+                <item>
+                    <key> <string>end</string> </key>
+                    <value> <string></string> </value>
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+                <item>
+                    <key> <string>external_validator</string> </key>
+                    <value> <string></string> </value>
+                </item>
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+                    <key> <string>extra</string> </key>
+                    <value> <string></string> </value>
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+                <item>
+                    <key> <string>hidden</string> </key>
+                    <value> <string></string> </value>
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+                    <value> <string></string> </value>
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+                    <value> <string></string> </value>
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+                <item>
+                    <key> <string>start</string> </key>
+                    <value> <string></string> </value>
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+                <item>
+                    <key> <string>title</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>whitespace_preserve</string> </key>
+                    <value> <string></string> </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+        <item>
+            <key> <string>tales</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>alternate_name</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>css_class</string> </key>
+                    <value> <string></string> </value>
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+                <item>
+                    <key> <string>default</string> </key>
+                    <value> <string></string> </value>
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+                <item>
+                    <key> <string>description</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>display_maxwidth</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>display_width</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>editable</string> </key>
+                    <value> <string></string> </value>
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+                    <value> <string></string> </value>
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+                <item>
+                    <key> <string>end</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>external_validator</string> </key>
+                    <value> <string></string> </value>
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+                    <value> <string></string> </value>
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+                    <value> <string></string> </value>
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+                    <value> <string></string> </value>
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+                    <value> <string></string> </value>
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+                <item>
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+                    <value> <string></string> </value>
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+                    <key> <string>whitespace_preserve</string> </key>
+                    <value> <string></string> </value>
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+                    <key> <string>alternate_name</string> </key>
+                    <value> <string></string> </value>
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+                <item>
+                    <key> <string>css_class</string> </key>
+                    <value> <string></string> </value>
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+                <item>
+                    <key> <string>default</string> </key>
+                    <value> <string></string> </value>
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+                <item>
+                    <key> <string>description</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>display_maxwidth</string> </key>
+                    <value> <int>2</int> </value>
+                </item>
+                <item>
+                    <key> <string>display_width</string> </key>
+                    <value> <int>2</int> </value>
+                </item>
+                <item>
+                    <key> <string>editable</string> </key>
+                    <value> <int>1</int> </value>
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+                <item>
+                    <key> <string>enabled</string> </key>
+                    <value> <int>1</int> </value>
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+                <item>
+                    <key> <string>end</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>external_validator</string> </key>
+                    <value> <string></string> </value>
+                </item>
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+                    <key> <string>extra</string> </key>
+                    <value> <string></string> </value>
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+                    <key> <string>hidden</string> </key>
+                    <value> <int>0</int> </value>
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+                <item>
+                    <key> <string>input_type</string> </key>
+                    <value> <string>text</string> </value>
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+                    <value> <int>0</int> </value>
+                </item>
+                <item>
+                    <key> <string>start</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>title</string> </key>
+                    <value> <string>Day</string> </value>
+                </item>
+                <item>
+                    <key> <string>whitespace_preserve</string> </key>
+                    <value> <int>0</int> </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+      </dictionary>
+    </pickle>
+  </record>
+  <record id="5" aka="AAAAAAAAAAU=">
+    <pickle>
+      <global name="IntegerField" module="Products.Formulator.StandardFields"/>
+    </pickle>
+    <pickle>
+      <dictionary>
+        <item>
+            <key> <string>id</string> </key>
+            <value> <string>hour</string> </value>
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+        <item>
+            <key> <string>message_values</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>external_validator_failed</string> </key>
+                    <value> <string>The input failed the external validator.</string> </value>
+                </item>
+                <item>
+                    <key> <string>integer_out_of_range</string> </key>
+                    <value> <string>The integer you entered was out of range.</string> </value>
+                </item>
+                <item>
+                    <key> <string>not_integer</string> </key>
+                    <value> <string>You did not enter an integer.</string> </value>
+                </item>
+                <item>
+                    <key> <string>required_not_found</string> </key>
+                    <value> <string>Input is required but no input given.</string> </value>
+                </item>
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+        </item>
+        <item>
+            <key> <string>overrides</string> </key>
+            <value>
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+                <item>
+                    <key> <string>alternate_name</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>css_class</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
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+                    <value> <string></string> </value>
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+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>display_maxwidth</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>display_width</string> </key>
+                    <value> <string></string> </value>
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+                <item>
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+                    <value> <string></string> </value>
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+                    <value> <string></string> </value>
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+                <item>
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+                    <value> <string></string> </value>
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+                <item>
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+                    <value> <string></string> </value>
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+                    <value> <string></string> </value>
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+                    <value> <string></string> </value>
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+                    <key> <string>css_class</string> </key>
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+                    <value> <string></string> </value>
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+                    <value> <string></string> </value>
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+                    <value> <string>Minute</string> </value>
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+                <item>
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+                    <value> <int>0</int> </value>
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+            <value> <string>month</string> </value>
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+                    <value> <string>The input failed the external validator.</string> </value>
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+                    <value> <string>You did not enter an integer.</string> </value>
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+                    <value> <string>Input is required but no input given.</string> </value>
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+                    <value> <string></string> </value>
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+                    <value> <string></string> </value>
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+                    <value> <int>0</int> </value>
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+                <item>
+                    <key> <string>editable</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>enabled</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>external_validator</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>extra</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>extra_item</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>first_item</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>hidden</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>items</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>required</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>size</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>title</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>unicode</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>whitespace_preserve</string> </key>
+                    <value> <string></string> </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+        <item>
+            <key> <string>tales</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>alternate_name</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>css_class</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>default</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>description</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>editable</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>enabled</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>external_validator</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>extra</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>extra_item</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>first_item</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>hidden</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>items</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>required</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>size</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>title</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>unicode</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>whitespace_preserve</string> </key>
+                    <value> <string></string> </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+        <item>
+            <key> <string>values</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>alternate_name</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>css_class</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>default</string> </key>
+                    <value> <string>GMT</string> </value>
+                </item>
+                <item>
+                    <key> <string>description</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>editable</string> </key>
+                    <value> <int>1</int> </value>
+                </item>
+                <item>
+                    <key> <string>enabled</string> </key>
+                    <value> <int>1</int> </value>
+                </item>
+                <item>
+                    <key> <string>external_validator</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>extra</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>extra_item</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>first_item</string> </key>
+                    <value> <int>0</int> </value>
+                </item>
+                <item>
+                    <key> <string>hidden</string> </key>
+                    <value> <int>0</int> </value>
+                </item>
+                <item>
+                    <key> <string>items</string> </key>
+                    <value>
+                      <list>
+                        <tuple>
+                          <string>Africa/Abidjan</string>
+                          <string>Africa/Abidjan</string>
+                        </tuple>
+                        <tuple>
+                          <string>Africa/Accra</string>
+                          <string>Africa/Accra</string>
+                        </tuple>
+                        <tuple>
+                          <string>Africa/Addis_Ababa</string>
+                          <string>Africa/Addis_Ababa</string>
+                        </tuple>
+                        <tuple>
+                          <string>Africa/Algiers</string>
+                          <string>Africa/Algiers</string>
+                        </tuple>
+                        <tuple>
+                          <string>Africa/Asmara</string>
+                          <string>Africa/Asmara</string>
+                        </tuple>
+                        <tuple>
+                          <string>Africa/Asmera</string>
+                          <string>Africa/Asmera</string>
+                        </tuple>
+                        <tuple>
+                          <string>Africa/Bamako</string>
+                          <string>Africa/Bamako</string>
+                        </tuple>
+                        <tuple>
+                          <string>Africa/Bangui</string>
+                          <string>Africa/Bangui</string>
+                        </tuple>
+                        <tuple>
+                          <string>Africa/Banjul</string>
+                          <string>Africa/Banjul</string>
+                        </tuple>
+                        <tuple>
+                          <string>Africa/Bissau</string>
+                          <string>Africa/Bissau</string>
+                        </tuple>
+                        <tuple>
+                          <string>Africa/Blantyre</string>
+                          <string>Africa/Blantyre</string>
+                        </tuple>
+                        <tuple>
+                          <string>Africa/Brazzaville</string>
+                          <string>Africa/Brazzaville</string>
+                        </tuple>
+                        <tuple>
+                          <string>Africa/Bujumbura</string>
+                          <string>Africa/Bujumbura</string>
+                        </tuple>
+                        <tuple>
+                          <string>Africa/Cairo</string>
+                          <string>Africa/Cairo</string>
+                        </tuple>
+                        <tuple>
+                          <string>Africa/Casablanca</string>
+                          <string>Africa/Casablanca</string>
+                        </tuple>
+                        <tuple>
+                          <string>Africa/Ceuta</string>
+                          <string>Africa/Ceuta</string>
+                        </tuple>
+                        <tuple>
+                          <string>Africa/Conakry</string>
+                          <string>Africa/Conakry</string>
+                        </tuple>
+                        <tuple>
+                          <string>Africa/Dakar</string>
+                          <string>Africa/Dakar</string>
+                        </tuple>
+                        <tuple>
+                          <string>Africa/Dar_es_Salaam</string>
+                          <string>Africa/Dar_es_Salaam</string>
+                        </tuple>
+                        <tuple>
+                          <string>Africa/Djibouti</string>
+                          <string>Africa/Djibouti</string>
+                        </tuple>
+                        <tuple>
+                          <string>Africa/Douala</string>
+                          <string>Africa/Douala</string>
+                        </tuple>
+                        <tuple>
+                          <string>Africa/El_Aaiun</string>
+                          <string>Africa/El_Aaiun</string>
+                        </tuple>
+                        <tuple>
+                          <string>Africa/Freetown</string>
+                          <string>Africa/Freetown</string>
+                        </tuple>
+                        <tuple>
+                          <string>Africa/Gaborone</string>
+                          <string>Africa/Gaborone</string>
+                        </tuple>
+                        <tuple>
+                          <string>Africa/Harare</string>
+                          <string>Africa/Harare</string>
+                        </tuple>
+                        <tuple>
+                          <string>Africa/Johannesburg</string>
+                          <string>Africa/Johannesburg</string>
+                        </tuple>
+                        <tuple>
+                          <string>Africa/Juba</string>
+                          <string>Africa/Juba</string>
+                        </tuple>
+                        <tuple>
+                          <string>Africa/Kampala</string>
+                          <string>Africa/Kampala</string>
+                        </tuple>
+                        <tuple>
+                          <string>Africa/Khartoum</string>
+                          <string>Africa/Khartoum</string>
+                        </tuple>
+                        <tuple>
+                          <string>Africa/Kigali</string>
+                          <string>Africa/Kigali</string>
+                        </tuple>
+                        <tuple>
+                          <string>Africa/Kinshasa</string>
+                          <string>Africa/Kinshasa</string>
+                        </tuple>
+                        <tuple>
+                          <string>Africa/Lagos</string>
+                          <string>Africa/Lagos</string>
+                        </tuple>
+                        <tuple>
+                          <string>Africa/Libreville</string>
+                          <string>Africa/Libreville</string>
+                        </tuple>
+                        <tuple>
+                          <string>Africa/Lome</string>
+                          <string>Africa/Lome</string>
+                        </tuple>
+                        <tuple>
+                          <string>Africa/Luanda</string>
+                          <string>Africa/Luanda</string>
+                        </tuple>
+                        <tuple>
+                          <string>Africa/Lubumbashi</string>
+                          <string>Africa/Lubumbashi</string>
+                        </tuple>
+                        <tuple>
+                          <string>Africa/Lusaka</string>
+                          <string>Africa/Lusaka</string>
+                        </tuple>
+                        <tuple>
+                          <string>Africa/Malabo</string>
+                          <string>Africa/Malabo</string>
+                        </tuple>
+                        <tuple>
+                          <string>Africa/Maputo</string>
+                          <string>Africa/Maputo</string>
+                        </tuple>
+                        <tuple>
+                          <string>Africa/Maseru</string>
+                          <string>Africa/Maseru</string>
+                        </tuple>
+                        <tuple>
+                          <string>Africa/Mbabane</string>
+                          <string>Africa/Mbabane</string>
+                        </tuple>
+                        <tuple>
+                          <string>Africa/Mogadishu</string>
+                          <string>Africa/Mogadishu</string>
+                        </tuple>
+                        <tuple>
+                          <string>Africa/Monrovia</string>
+                          <string>Africa/Monrovia</string>
+                        </tuple>
+                        <tuple>
+                          <string>Africa/Nairobi</string>
+                          <string>Africa/Nairobi</string>
+                        </tuple>
+                        <tuple>
+                          <string>Africa/Ndjamena</string>
+                          <string>Africa/Ndjamena</string>
+                        </tuple>
+                        <tuple>
+                          <string>Africa/Niamey</string>
+                          <string>Africa/Niamey</string>
+                        </tuple>
+                        <tuple>
+                          <string>Africa/Nouakchott</string>
+                          <string>Africa/Nouakchott</string>
+                        </tuple>
+                        <tuple>
+                          <string>Africa/Ouagadougou</string>
+                          <string>Africa/Ouagadougou</string>
+                        </tuple>
+                        <tuple>
+                          <string>Africa/Porto-Novo</string>
+                          <string>Africa/Porto-Novo</string>
+                        </tuple>
+                        <tuple>
+                          <string>Africa/Sao_Tome</string>
+                          <string>Africa/Sao_Tome</string>
+                        </tuple>
+                        <tuple>
+                          <string>Africa/Timbuktu</string>
+                          <string>Africa/Timbuktu</string>
+                        </tuple>
+                        <tuple>
+                          <string>Africa/Tripoli</string>
+                          <string>Africa/Tripoli</string>
+                        </tuple>
+                        <tuple>
+                          <string>Africa/Tunis</string>
+                          <string>Africa/Tunis</string>
+                        </tuple>
+                        <tuple>
+                          <string>Africa/Windhoek</string>
+                          <string>Africa/Windhoek</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Adak</string>
+                          <string>America/Adak</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Anchorage</string>
+                          <string>America/Anchorage</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Anguilla</string>
+                          <string>America/Anguilla</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Antigua</string>
+                          <string>America/Antigua</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Araguaina</string>
+                          <string>America/Araguaina</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Argentina/Buenos_Aires</string>
+                          <string>America/Argentina/Buenos_Aires</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Argentina/Catamarca</string>
+                          <string>America/Argentina/Catamarca</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Argentina/ComodRivadavia</string>
+                          <string>America/Argentina/ComodRivadavia</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Argentina/Cordoba</string>
+                          <string>America/Argentina/Cordoba</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Argentina/Jujuy</string>
+                          <string>America/Argentina/Jujuy</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Argentina/La_Rioja</string>
+                          <string>America/Argentina/La_Rioja</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Argentina/Mendoza</string>
+                          <string>America/Argentina/Mendoza</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Argentina/Rio_Gallegos</string>
+                          <string>America/Argentina/Rio_Gallegos</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Argentina/Salta</string>
+                          <string>America/Argentina/Salta</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Argentina/San_Juan</string>
+                          <string>America/Argentina/San_Juan</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Argentina/San_Luis</string>
+                          <string>America/Argentina/San_Luis</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Argentina/Tucuman</string>
+                          <string>America/Argentina/Tucuman</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Argentina/Ushuaia</string>
+                          <string>America/Argentina/Ushuaia</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Aruba</string>
+                          <string>America/Aruba</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Asuncion</string>
+                          <string>America/Asuncion</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Atikokan</string>
+                          <string>America/Atikokan</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Atka</string>
+                          <string>America/Atka</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Bahia</string>
+                          <string>America/Bahia</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Bahia_Banderas</string>
+                          <string>America/Bahia_Banderas</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Barbados</string>
+                          <string>America/Barbados</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Belem</string>
+                          <string>America/Belem</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Belize</string>
+                          <string>America/Belize</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Blanc-Sablon</string>
+                          <string>America/Blanc-Sablon</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Boa_Vista</string>
+                          <string>America/Boa_Vista</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Bogota</string>
+                          <string>America/Bogota</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Boise</string>
+                          <string>America/Boise</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Buenos_Aires</string>
+                          <string>America/Buenos_Aires</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Cambridge_Bay</string>
+                          <string>America/Cambridge_Bay</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Campo_Grande</string>
+                          <string>America/Campo_Grande</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Cancun</string>
+                          <string>America/Cancun</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Caracas</string>
+                          <string>America/Caracas</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Catamarca</string>
+                          <string>America/Catamarca</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Cayenne</string>
+                          <string>America/Cayenne</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Cayman</string>
+                          <string>America/Cayman</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Chicago</string>
+                          <string>America/Chicago</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Chihuahua</string>
+                          <string>America/Chihuahua</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Coral_Harbour</string>
+                          <string>America/Coral_Harbour</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Cordoba</string>
+                          <string>America/Cordoba</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Costa_Rica</string>
+                          <string>America/Costa_Rica</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Creston</string>
+                          <string>America/Creston</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Cuiaba</string>
+                          <string>America/Cuiaba</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Curacao</string>
+                          <string>America/Curacao</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Danmarkshavn</string>
+                          <string>America/Danmarkshavn</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Dawson</string>
+                          <string>America/Dawson</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Dawson_Creek</string>
+                          <string>America/Dawson_Creek</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Denver</string>
+                          <string>America/Denver</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Detroit</string>
+                          <string>America/Detroit</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Dominica</string>
+                          <string>America/Dominica</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Edmonton</string>
+                          <string>America/Edmonton</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Eirunepe</string>
+                          <string>America/Eirunepe</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/El_Salvador</string>
+                          <string>America/El_Salvador</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Ensenada</string>
+                          <string>America/Ensenada</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Fort_Nelson</string>
+                          <string>America/Fort_Nelson</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Fort_Wayne</string>
+                          <string>America/Fort_Wayne</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Fortaleza</string>
+                          <string>America/Fortaleza</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Glace_Bay</string>
+                          <string>America/Glace_Bay</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Godthab</string>
+                          <string>America/Godthab</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Goose_Bay</string>
+                          <string>America/Goose_Bay</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Grand_Turk</string>
+                          <string>America/Grand_Turk</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Grenada</string>
+                          <string>America/Grenada</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Guadeloupe</string>
+                          <string>America/Guadeloupe</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Guatemala</string>
+                          <string>America/Guatemala</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Guayaquil</string>
+                          <string>America/Guayaquil</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Guyana</string>
+                          <string>America/Guyana</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Halifax</string>
+                          <string>America/Halifax</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Havana</string>
+                          <string>America/Havana</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Hermosillo</string>
+                          <string>America/Hermosillo</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Indiana/Indianapolis</string>
+                          <string>America/Indiana/Indianapolis</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Indiana/Knox</string>
+                          <string>America/Indiana/Knox</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Indiana/Marengo</string>
+                          <string>America/Indiana/Marengo</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Indiana/Petersburg</string>
+                          <string>America/Indiana/Petersburg</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Indiana/Tell_City</string>
+                          <string>America/Indiana/Tell_City</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Indiana/Vevay</string>
+                          <string>America/Indiana/Vevay</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Indiana/Vincennes</string>
+                          <string>America/Indiana/Vincennes</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Indiana/Winamac</string>
+                          <string>America/Indiana/Winamac</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Indianapolis</string>
+                          <string>America/Indianapolis</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Inuvik</string>
+                          <string>America/Inuvik</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Iqaluit</string>
+                          <string>America/Iqaluit</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Jamaica</string>
+                          <string>America/Jamaica</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Jujuy</string>
+                          <string>America/Jujuy</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Juneau</string>
+                          <string>America/Juneau</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Kentucky/Louisville</string>
+                          <string>America/Kentucky/Louisville</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Kentucky/Monticello</string>
+                          <string>America/Kentucky/Monticello</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Knox_IN</string>
+                          <string>America/Knox_IN</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Kralendijk</string>
+                          <string>America/Kralendijk</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/La_Paz</string>
+                          <string>America/La_Paz</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Lima</string>
+                          <string>America/Lima</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Los_Angeles</string>
+                          <string>America/Los_Angeles</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Louisville</string>
+                          <string>America/Louisville</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Lower_Princes</string>
+                          <string>America/Lower_Princes</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Maceio</string>
+                          <string>America/Maceio</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Managua</string>
+                          <string>America/Managua</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Manaus</string>
+                          <string>America/Manaus</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Marigot</string>
+                          <string>America/Marigot</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Martinique</string>
+                          <string>America/Martinique</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Matamoros</string>
+                          <string>America/Matamoros</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Mazatlan</string>
+                          <string>America/Mazatlan</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Mendoza</string>
+                          <string>America/Mendoza</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Menominee</string>
+                          <string>America/Menominee</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Merida</string>
+                          <string>America/Merida</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Metlakatla</string>
+                          <string>America/Metlakatla</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Mexico_City</string>
+                          <string>America/Mexico_City</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Miquelon</string>
+                          <string>America/Miquelon</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Moncton</string>
+                          <string>America/Moncton</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Monterrey</string>
+                          <string>America/Monterrey</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Montevideo</string>
+                          <string>America/Montevideo</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Montreal</string>
+                          <string>America/Montreal</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Montserrat</string>
+                          <string>America/Montserrat</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Nassau</string>
+                          <string>America/Nassau</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/New_York</string>
+                          <string>America/New_York</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Nipigon</string>
+                          <string>America/Nipigon</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Nome</string>
+                          <string>America/Nome</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Noronha</string>
+                          <string>America/Noronha</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/North_Dakota/Beulah</string>
+                          <string>America/North_Dakota/Beulah</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/North_Dakota/Center</string>
+                          <string>America/North_Dakota/Center</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/North_Dakota/New_Salem</string>
+                          <string>America/North_Dakota/New_Salem</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Ojinaga</string>
+                          <string>America/Ojinaga</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Panama</string>
+                          <string>America/Panama</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Pangnirtung</string>
+                          <string>America/Pangnirtung</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Paramaribo</string>
+                          <string>America/Paramaribo</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Phoenix</string>
+                          <string>America/Phoenix</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Port-au-Prince</string>
+                          <string>America/Port-au-Prince</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Port_of_Spain</string>
+                          <string>America/Port_of_Spain</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Porto_Acre</string>
+                          <string>America/Porto_Acre</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Porto_Velho</string>
+                          <string>America/Porto_Velho</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Puerto_Rico</string>
+                          <string>America/Puerto_Rico</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Rainy_River</string>
+                          <string>America/Rainy_River</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Rankin_Inlet</string>
+                          <string>America/Rankin_Inlet</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Recife</string>
+                          <string>America/Recife</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Regina</string>
+                          <string>America/Regina</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Resolute</string>
+                          <string>America/Resolute</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Rio_Branco</string>
+                          <string>America/Rio_Branco</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Rosario</string>
+                          <string>America/Rosario</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Santa_Isabel</string>
+                          <string>America/Santa_Isabel</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Santarem</string>
+                          <string>America/Santarem</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Santiago</string>
+                          <string>America/Santiago</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Santo_Domingo</string>
+                          <string>America/Santo_Domingo</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Sao_Paulo</string>
+                          <string>America/Sao_Paulo</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Scoresbysund</string>
+                          <string>America/Scoresbysund</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Shiprock</string>
+                          <string>America/Shiprock</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Sitka</string>
+                          <string>America/Sitka</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/St_Barthelemy</string>
+                          <string>America/St_Barthelemy</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/St_Johns</string>
+                          <string>America/St_Johns</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/St_Kitts</string>
+                          <string>America/St_Kitts</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/St_Lucia</string>
+                          <string>America/St_Lucia</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/St_Thomas</string>
+                          <string>America/St_Thomas</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/St_Vincent</string>
+                          <string>America/St_Vincent</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Swift_Current</string>
+                          <string>America/Swift_Current</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Tegucigalpa</string>
+                          <string>America/Tegucigalpa</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Thule</string>
+                          <string>America/Thule</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Thunder_Bay</string>
+                          <string>America/Thunder_Bay</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Tijuana</string>
+                          <string>America/Tijuana</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Toronto</string>
+                          <string>America/Toronto</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Tortola</string>
+                          <string>America/Tortola</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Vancouver</string>
+                          <string>America/Vancouver</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Virgin</string>
+                          <string>America/Virgin</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Whitehorse</string>
+                          <string>America/Whitehorse</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Winnipeg</string>
+                          <string>America/Winnipeg</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Yakutat</string>
+                          <string>America/Yakutat</string>
+                        </tuple>
+                        <tuple>
+                          <string>America/Yellowknife</string>
+                          <string>America/Yellowknife</string>
+                        </tuple>
+                        <tuple>
+                          <string>Antarctica/Casey</string>
+                          <string>Antarctica/Casey</string>
+                        </tuple>
+                        <tuple>
+                          <string>Antarctica/Davis</string>
+                          <string>Antarctica/Davis</string>
+                        </tuple>
+                        <tuple>
+                          <string>Antarctica/DumontDUrville</string>
+                          <string>Antarctica/DumontDUrville</string>
+                        </tuple>
+                        <tuple>
+                          <string>Antarctica/Macquarie</string>
+                          <string>Antarctica/Macquarie</string>
+                        </tuple>
+                        <tuple>
+                          <string>Antarctica/Mawson</string>
+                          <string>Antarctica/Mawson</string>
+                        </tuple>
+                        <tuple>
+                          <string>Antarctica/McMurdo</string>
+                          <string>Antarctica/McMurdo</string>
+                        </tuple>
+                        <tuple>
+                          <string>Antarctica/Palmer</string>
+                          <string>Antarctica/Palmer</string>
+                        </tuple>
+                        <tuple>
+                          <string>Antarctica/Rothera</string>
+                          <string>Antarctica/Rothera</string>
+                        </tuple>
+                        <tuple>
+                          <string>Antarctica/South_Pole</string>
+                          <string>Antarctica/South_Pole</string>
+                        </tuple>
+                        <tuple>
+                          <string>Antarctica/Syowa</string>
+                          <string>Antarctica/Syowa</string>
+                        </tuple>
+                        <tuple>
+                          <string>Antarctica/Troll</string>
+                          <string>Antarctica/Troll</string>
+                        </tuple>
+                        <tuple>
+                          <string>Antarctica/Vostok</string>
+                          <string>Antarctica/Vostok</string>
+                        </tuple>
+                        <tuple>
+                          <string>Arctic/Longyearbyen</string>
+                          <string>Arctic/Longyearbyen</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Aden</string>
+                          <string>Asia/Aden</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Almaty</string>
+                          <string>Asia/Almaty</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Amman</string>
+                          <string>Asia/Amman</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Anadyr</string>
+                          <string>Asia/Anadyr</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Aqtau</string>
+                          <string>Asia/Aqtau</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Aqtobe</string>
+                          <string>Asia/Aqtobe</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Ashgabat</string>
+                          <string>Asia/Ashgabat</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Ashkhabad</string>
+                          <string>Asia/Ashkhabad</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Baghdad</string>
+                          <string>Asia/Baghdad</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Bahrain</string>
+                          <string>Asia/Bahrain</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Baku</string>
+                          <string>Asia/Baku</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Bangkok</string>
+                          <string>Asia/Bangkok</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Barnaul</string>
+                          <string>Asia/Barnaul</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Beirut</string>
+                          <string>Asia/Beirut</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Bishkek</string>
+                          <string>Asia/Bishkek</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Brunei</string>
+                          <string>Asia/Brunei</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Calcutta</string>
+                          <string>Asia/Calcutta</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Chita</string>
+                          <string>Asia/Chita</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Choibalsan</string>
+                          <string>Asia/Choibalsan</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Chongqing</string>
+                          <string>Asia/Chongqing</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Chungking</string>
+                          <string>Asia/Chungking</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Colombo</string>
+                          <string>Asia/Colombo</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Dacca</string>
+                          <string>Asia/Dacca</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Damascus</string>
+                          <string>Asia/Damascus</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Dhaka</string>
+                          <string>Asia/Dhaka</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Dili</string>
+                          <string>Asia/Dili</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Dubai</string>
+                          <string>Asia/Dubai</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Dushanbe</string>
+                          <string>Asia/Dushanbe</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Gaza</string>
+                          <string>Asia/Gaza</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Harbin</string>
+                          <string>Asia/Harbin</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Hebron</string>
+                          <string>Asia/Hebron</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Ho_Chi_Minh</string>
+                          <string>Asia/Ho_Chi_Minh</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Hong_Kong</string>
+                          <string>Asia/Hong_Kong</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Hovd</string>
+                          <string>Asia/Hovd</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Irkutsk</string>
+                          <string>Asia/Irkutsk</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Istanbul</string>
+                          <string>Asia/Istanbul</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Jakarta</string>
+                          <string>Asia/Jakarta</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Jayapura</string>
+                          <string>Asia/Jayapura</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Jerusalem</string>
+                          <string>Asia/Jerusalem</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Kabul</string>
+                          <string>Asia/Kabul</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Kamchatka</string>
+                          <string>Asia/Kamchatka</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Karachi</string>
+                          <string>Asia/Karachi</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Kashgar</string>
+                          <string>Asia/Kashgar</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Kathmandu</string>
+                          <string>Asia/Kathmandu</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Katmandu</string>
+                          <string>Asia/Katmandu</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Khandyga</string>
+                          <string>Asia/Khandyga</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Kolkata</string>
+                          <string>Asia/Kolkata</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Krasnoyarsk</string>
+                          <string>Asia/Krasnoyarsk</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Kuala_Lumpur</string>
+                          <string>Asia/Kuala_Lumpur</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Kuching</string>
+                          <string>Asia/Kuching</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Kuwait</string>
+                          <string>Asia/Kuwait</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Macao</string>
+                          <string>Asia/Macao</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Macau</string>
+                          <string>Asia/Macau</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Magadan</string>
+                          <string>Asia/Magadan</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Makassar</string>
+                          <string>Asia/Makassar</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Manila</string>
+                          <string>Asia/Manila</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Muscat</string>
+                          <string>Asia/Muscat</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Nicosia</string>
+                          <string>Asia/Nicosia</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Novokuznetsk</string>
+                          <string>Asia/Novokuznetsk</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Novosibirsk</string>
+                          <string>Asia/Novosibirsk</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Omsk</string>
+                          <string>Asia/Omsk</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Oral</string>
+                          <string>Asia/Oral</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Phnom_Penh</string>
+                          <string>Asia/Phnom_Penh</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Pontianak</string>
+                          <string>Asia/Pontianak</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Pyongyang</string>
+                          <string>Asia/Pyongyang</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Qatar</string>
+                          <string>Asia/Qatar</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Qyzylorda</string>
+                          <string>Asia/Qyzylorda</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Rangoon</string>
+                          <string>Asia/Rangoon</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Riyadh</string>
+                          <string>Asia/Riyadh</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Saigon</string>
+                          <string>Asia/Saigon</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Sakhalin</string>
+                          <string>Asia/Sakhalin</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Samarkand</string>
+                          <string>Asia/Samarkand</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Seoul</string>
+                          <string>Asia/Seoul</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Shanghai</string>
+                          <string>Asia/Shanghai</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Singapore</string>
+                          <string>Asia/Singapore</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Srednekolymsk</string>
+                          <string>Asia/Srednekolymsk</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Taipei</string>
+                          <string>Asia/Taipei</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Tashkent</string>
+                          <string>Asia/Tashkent</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Tbilisi</string>
+                          <string>Asia/Tbilisi</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Tehran</string>
+                          <string>Asia/Tehran</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Tel_Aviv</string>
+                          <string>Asia/Tel_Aviv</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Thimbu</string>
+                          <string>Asia/Thimbu</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Thimphu</string>
+                          <string>Asia/Thimphu</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Tokyo</string>
+                          <string>Asia/Tokyo</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Ujung_Pandang</string>
+                          <string>Asia/Ujung_Pandang</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Ulaanbaatar</string>
+                          <string>Asia/Ulaanbaatar</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Ulan_Bator</string>
+                          <string>Asia/Ulan_Bator</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Urumqi</string>
+                          <string>Asia/Urumqi</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Ust-Nera</string>
+                          <string>Asia/Ust-Nera</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Vientiane</string>
+                          <string>Asia/Vientiane</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Vladivostok</string>
+                          <string>Asia/Vladivostok</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Yakutsk</string>
+                          <string>Asia/Yakutsk</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Yekaterinburg</string>
+                          <string>Asia/Yekaterinburg</string>
+                        </tuple>
+                        <tuple>
+                          <string>Asia/Yerevan</string>
+                          <string>Asia/Yerevan</string>
+                        </tuple>
+                        <tuple>
+                          <string>Atlantic/Azores</string>
+                          <string>Atlantic/Azores</string>
+                        </tuple>
+                        <tuple>
+                          <string>Atlantic/Bermuda</string>
+                          <string>Atlantic/Bermuda</string>
+                        </tuple>
+                        <tuple>
+                          <string>Atlantic/Canary</string>
+                          <string>Atlantic/Canary</string>
+                        </tuple>
+                        <tuple>
+                          <string>Atlantic/Cape_Verde</string>
+                          <string>Atlantic/Cape_Verde</string>
+                        </tuple>
+                        <tuple>
+                          <string>Atlantic/Faeroe</string>
+                          <string>Atlantic/Faeroe</string>
+                        </tuple>
+                        <tuple>
+                          <string>Atlantic/Faroe</string>
+                          <string>Atlantic/Faroe</string>
+                        </tuple>
+                        <tuple>
+                          <string>Atlantic/Jan_Mayen</string>
+                          <string>Atlantic/Jan_Mayen</string>
+                        </tuple>
+                        <tuple>
+                          <string>Atlantic/Madeira</string>
+                          <string>Atlantic/Madeira</string>
+                        </tuple>
+                        <tuple>
+                          <string>Atlantic/Reykjavik</string>
+                          <string>Atlantic/Reykjavik</string>
+                        </tuple>
+                        <tuple>
+                          <string>Atlantic/South_Georgia</string>
+                          <string>Atlantic/South_Georgia</string>
+                        </tuple>
+                        <tuple>
+                          <string>Atlantic/St_Helena</string>
+                          <string>Atlantic/St_Helena</string>
+                        </tuple>
+                        <tuple>
+                          <string>Atlantic/Stanley</string>
+                          <string>Atlantic/Stanley</string>
+                        </tuple>
+                        <tuple>
+                          <string>Australia/ACT</string>
+                          <string>Australia/ACT</string>
+                        </tuple>
+                        <tuple>
+                          <string>Australia/Adelaide</string>
+                          <string>Australia/Adelaide</string>
+                        </tuple>
+                        <tuple>
+                          <string>Australia/Brisbane</string>
+                          <string>Australia/Brisbane</string>
+                        </tuple>
+                        <tuple>
+                          <string>Australia/Broken_Hill</string>
+                          <string>Australia/Broken_Hill</string>
+                        </tuple>
+                        <tuple>
+                          <string>Australia/Canberra</string>
+                          <string>Australia/Canberra</string>
+                        </tuple>
+                        <tuple>
+                          <string>Australia/Currie</string>
+                          <string>Australia/Currie</string>
+                        </tuple>
+                        <tuple>
+                          <string>Australia/Darwin</string>
+                          <string>Australia/Darwin</string>
+                        </tuple>
+                        <tuple>
+                          <string>Australia/Eucla</string>
+                          <string>Australia/Eucla</string>
+                        </tuple>
+                        <tuple>
+                          <string>Australia/Hobart</string>
+                          <string>Australia/Hobart</string>
+                        </tuple>
+                        <tuple>
+                          <string>Australia/LHI</string>
+                          <string>Australia/LHI</string>
+                        </tuple>
+                        <tuple>
+                          <string>Australia/Lindeman</string>
+                          <string>Australia/Lindeman</string>
+                        </tuple>
+                        <tuple>
+                          <string>Australia/Lord_Howe</string>
+                          <string>Australia/Lord_Howe</string>
+                        </tuple>
+                        <tuple>
+                          <string>Australia/Melbourne</string>
+                          <string>Australia/Melbourne</string>
+                        </tuple>
+                        <tuple>
+                          <string>Australia/NSW</string>
+                          <string>Australia/NSW</string>
+                        </tuple>
+                        <tuple>
+                          <string>Australia/North</string>
+                          <string>Australia/North</string>
+                        </tuple>
+                        <tuple>
+                          <string>Australia/Perth</string>
+                          <string>Australia/Perth</string>
+                        </tuple>
+                        <tuple>
+                          <string>Australia/Queensland</string>
+                          <string>Australia/Queensland</string>
+                        </tuple>
+                        <tuple>
+                          <string>Australia/South</string>
+                          <string>Australia/South</string>
+                        </tuple>
+                        <tuple>
+                          <string>Australia/Sydney</string>
+                          <string>Australia/Sydney</string>
+                        </tuple>
+                        <tuple>
+                          <string>Australia/Tasmania</string>
+                          <string>Australia/Tasmania</string>
+                        </tuple>
+                        <tuple>
+                          <string>Australia/Victoria</string>
+                          <string>Australia/Victoria</string>
+                        </tuple>
+                        <tuple>
+                          <string>Australia/West</string>
+                          <string>Australia/West</string>
+                        </tuple>
+                        <tuple>
+                          <string>Australia/Yancowinna</string>
+                          <string>Australia/Yancowinna</string>
+                        </tuple>
+                        <tuple>
+                          <string>Brazil/Acre</string>
+                          <string>Brazil/Acre</string>
+                        </tuple>
+                        <tuple>
+                          <string>Brazil/DeNoronha</string>
+                          <string>Brazil/DeNoronha</string>
+                        </tuple>
+                        <tuple>
+                          <string>Brazil/East</string>
+                          <string>Brazil/East</string>
+                        </tuple>
+                        <tuple>
+                          <string>Brazil/West</string>
+                          <string>Brazil/West</string>
+                        </tuple>
+                        <tuple>
+                          <string>CST6CDT</string>
+                          <string>CST6CDT</string>
+                        </tuple>
+                        <tuple>
+                          <string>Canada/Atlantic</string>
+                          <string>Canada/Atlantic</string>
+                        </tuple>
+                        <tuple>
+                          <string>Canada/Central</string>
+                          <string>Canada/Central</string>
+                        </tuple>
+                        <tuple>
+                          <string>Canada/East-Saskatchewan</string>
+                          <string>Canada/East-Saskatchewan</string>
+                        </tuple>
+                        <tuple>
+                          <string>Canada/Eastern</string>
+                          <string>Canada/Eastern</string>
+                        </tuple>
+                        <tuple>
+                          <string>Canada/Mountain</string>
+                          <string>Canada/Mountain</string>
+                        </tuple>
+                        <tuple>
+                          <string>Canada/Newfoundland</string>
+                          <string>Canada/Newfoundland</string>
+                        </tuple>
+                        <tuple>
+                          <string>Canada/Pacific</string>
+                          <string>Canada/Pacific</string>
+                        </tuple>
+                        <tuple>
+                          <string>Canada/Saskatchewan</string>
+                          <string>Canada/Saskatchewan</string>
+                        </tuple>
+                        <tuple>
+                          <string>Canada/Yukon</string>
+                          <string>Canada/Yukon</string>
+                        </tuple>
+                        <tuple>
+                          <string>Chile/Continental</string>
+                          <string>Chile/Continental</string>
+                        </tuple>
+                        <tuple>
+                          <string>Chile/EasterIsland</string>
+                          <string>Chile/EasterIsland</string>
+                        </tuple>
+                        <tuple>
+                          <string>Cuba</string>
+                          <string>Cuba</string>
+                        </tuple>
+                        <tuple>
+                          <string>EST5EDT</string>
+                          <string>EST5EDT</string>
+                        </tuple>
+                        <tuple>
+                          <string>Egypt</string>
+                          <string>Egypt</string>
+                        </tuple>
+                        <tuple>
+                          <string>Eire</string>
+                          <string>Eire</string>
+                        </tuple>
+                        <tuple>
+                          <string>Etc/GMT</string>
+                          <string>Etc/GMT</string>
+                        </tuple>
+                        <tuple>
+                          <string>Etc/GMT+0</string>
+                          <string>Etc/GMT+0</string>
+                        </tuple>
+                        <tuple>
+                          <string>Etc/GMT+1</string>
+                          <string>Etc/GMT+1</string>
+                        </tuple>
+                        <tuple>
+                          <string>Etc/GMT+10</string>
+                          <string>Etc/GMT+10</string>
+                        </tuple>
+                        <tuple>
+                          <string>Etc/GMT+11</string>
+                          <string>Etc/GMT+11</string>
+                        </tuple>
+                        <tuple>
+                          <string>Etc/GMT+12</string>
+                          <string>Etc/GMT+12</string>
+                        </tuple>
+                        <tuple>
+                          <string>Etc/GMT+2</string>
+                          <string>Etc/GMT+2</string>
+                        </tuple>
+                        <tuple>
+                          <string>Etc/GMT+3</string>
+                          <string>Etc/GMT+3</string>
+                        </tuple>
+                        <tuple>
+                          <string>Etc/GMT+4</string>
+                          <string>Etc/GMT+4</string>
+                        </tuple>
+                        <tuple>
+                          <string>Etc/GMT+5</string>
+                          <string>Etc/GMT+5</string>
+                        </tuple>
+                        <tuple>
+                          <string>Etc/GMT+6</string>
+                          <string>Etc/GMT+6</string>
+                        </tuple>
+                        <tuple>
+                          <string>Etc/GMT+7</string>
+                          <string>Etc/GMT+7</string>
+                        </tuple>
+                        <tuple>
+                          <string>Etc/GMT+8</string>
+                          <string>Etc/GMT+8</string>
+                        </tuple>
+                        <tuple>
+                          <string>Etc/GMT+9</string>
+                          <string>Etc/GMT+9</string>
+                        </tuple>
+                        <tuple>
+                          <string>Etc/GMT-0</string>
+                          <string>Etc/GMT-0</string>
+                        </tuple>
+                        <tuple>
+                          <string>Etc/GMT-1</string>
+                          <string>Etc/GMT-1</string>
+                        </tuple>
+                        <tuple>
+                          <string>Etc/GMT-10</string>
+                          <string>Etc/GMT-10</string>
+                        </tuple>
+                        <tuple>
+                          <string>Etc/GMT-11</string>
+                          <string>Etc/GMT-11</string>
+                        </tuple>
+                        <tuple>
+                          <string>Etc/GMT-12</string>
+                          <string>Etc/GMT-12</string>
+                        </tuple>
+                        <tuple>
+                          <string>Etc/GMT-13</string>
+                          <string>Etc/GMT-13</string>
+                        </tuple>
+                        <tuple>
+                          <string>Etc/GMT-14</string>
+                          <string>Etc/GMT-14</string>
+                        </tuple>
+                        <tuple>
+                          <string>Etc/GMT-2</string>
+                          <string>Etc/GMT-2</string>
+                        </tuple>
+                        <tuple>
+                          <string>Etc/GMT-3</string>
+                          <string>Etc/GMT-3</string>
+                        </tuple>
+                        <tuple>
+                          <string>Etc/GMT-4</string>
+                          <string>Etc/GMT-4</string>
+                        </tuple>
+                        <tuple>
+                          <string>Etc/GMT-5</string>
+                          <string>Etc/GMT-5</string>
+                        </tuple>
+                        <tuple>
+                          <string>Etc/GMT-6</string>
+                          <string>Etc/GMT-6</string>
+                        </tuple>
+                        <tuple>
+                          <string>Etc/GMT-7</string>
+                          <string>Etc/GMT-7</string>
+                        </tuple>
+                        <tuple>
+                          <string>Etc/GMT-8</string>
+                          <string>Etc/GMT-8</string>
+                        </tuple>
+                        <tuple>
+                          <string>Etc/GMT-9</string>
+                          <string>Etc/GMT-9</string>
+                        </tuple>
+                        <tuple>
+                          <string>Etc/GMT0</string>
+                          <string>Etc/GMT0</string>
+                        </tuple>
+                        <tuple>
+                          <string>Etc/Greenwich</string>
+                          <string>Etc/Greenwich</string>
+                        </tuple>
+                        <tuple>
+                          <string>Etc/UCT</string>
+                          <string>Etc/UCT</string>
+                        </tuple>
+                        <tuple>
+                          <string>Etc/UTC</string>
+                          <string>Etc/UTC</string>
+                        </tuple>
+                        <tuple>
+                          <string>Etc/Universal</string>
+                          <string>Etc/Universal</string>
+                        </tuple>
+                        <tuple>
+                          <string>Etc/Zulu</string>
+                          <string>Etc/Zulu</string>
+                        </tuple>
+                        <tuple>
+                          <string>Europe/Amsterdam</string>
+                          <string>Europe/Amsterdam</string>
+                        </tuple>
+                        <tuple>
+                          <string>Europe/Andorra</string>
+                          <string>Europe/Andorra</string>
+                        </tuple>
+                        <tuple>
+                          <string>Europe/Astrakhan</string>
+                          <string>Europe/Astrakhan</string>
+                        </tuple>
+                        <tuple>
+                          <string>Europe/Athens</string>
+                          <string>Europe/Athens</string>
+                        </tuple>
+                        <tuple>
+                          <string>Europe/Belfast</string>
+                          <string>Europe/Belfast</string>
+                        </tuple>
+                        <tuple>
+                          <string>Europe/Belgrade</string>
+                          <string>Europe/Belgrade</string>
+                        </tuple>
+                        <tuple>
+                          <string>Europe/Berlin</string>
+                          <string>Europe/Berlin</string>
+                        </tuple>
+                        <tuple>
+                          <string>Europe/Bratislava</string>
+                          <string>Europe/Bratislava</string>
+                        </tuple>
+                        <tuple>
+                          <string>Europe/Brussels</string>
+                          <string>Europe/Brussels</string>
+                        </tuple>
+                        <tuple>
+                          <string>Europe/Bucharest</string>
+                          <string>Europe/Bucharest</string>
+                        </tuple>
+                        <tuple>
+                          <string>Europe/Budapest</string>
+                          <string>Europe/Budapest</string>
+                        </tuple>
+                        <tuple>
+                          <string>Europe/Busingen</string>
+                          <string>Europe/Busingen</string>
+                        </tuple>
+                        <tuple>
+                          <string>Europe/Chisinau</string>
+                          <string>Europe/Chisinau</string>
+                        </tuple>
+                        <tuple>
+                          <string>Europe/Copenhagen</string>
+                          <string>Europe/Copenhagen</string>
+                        </tuple>
+                        <tuple>
+                          <string>Europe/Dublin</string>
+                          <string>Europe/Dublin</string>
+                        </tuple>
+                        <tuple>
+                          <string>Europe/Gibraltar</string>
+                          <string>Europe/Gibraltar</string>
+                        </tuple>
+                        <tuple>
+                          <string>Europe/Guernsey</string>
+                          <string>Europe/Guernsey</string>
+                        </tuple>
+                        <tuple>
+                          <string>Europe/Helsinki</string>
+                          <string>Europe/Helsinki</string>
+                        </tuple>
+                        <tuple>
+                          <string>Europe/Isle_of_Man</string>
+                          <string>Europe/Isle_of_Man</string>
+                        </tuple>
+                        <tuple>
+                          <string>Europe/Istanbul</string>
+                          <string>Europe/Istanbul</string>
+                        </tuple>
+                        <tuple>
+                          <string>Europe/Jersey</string>
+                          <string>Europe/Jersey</string>
+                        </tuple>
+                        <tuple>
+                          <string>Europe/Kaliningrad</string>
+                          <string>Europe/Kaliningrad</string>
+                        </tuple>
+                        <tuple>
+                          <string>Europe/Kiev</string>
+                          <string>Europe/Kiev</string>
+                        </tuple>
+                        <tuple>
+                          <string>Europe/Lisbon</string>
+                          <string>Europe/Lisbon</string>
+                        </tuple>
+                        <tuple>
+                          <string>Europe/Ljubljana</string>
+                          <string>Europe/Ljubljana</string>
+                        </tuple>
+                        <tuple>
+                          <string>Europe/London</string>
+                          <string>Europe/London</string>
+                        </tuple>
+                        <tuple>
+                          <string>Europe/Luxembourg</string>
+                          <string>Europe/Luxembourg</string>
+                        </tuple>
+                        <tuple>
+                          <string>Europe/Madrid</string>
+                          <string>Europe/Madrid</string>
+                        </tuple>
+                        <tuple>
+                          <string>Europe/Malta</string>
+                          <string>Europe/Malta</string>
+                        </tuple>
+                        <tuple>
+                          <string>Europe/Mariehamn</string>
+                          <string>Europe/Mariehamn</string>
+                        </tuple>
+                        <tuple>
+                          <string>Europe/Minsk</string>
+                          <string>Europe/Minsk</string>
+                        </tuple>
+                        <tuple>
+                          <string>Europe/Monaco</string>
+                          <string>Europe/Monaco</string>
+                        </tuple>
+                        <tuple>
+                          <string>Europe/Moscow</string>
+                          <string>Europe/Moscow</string>
+                        </tuple>
+                        <tuple>
+                          <string>Europe/Nicosia</string>
+                          <string>Europe/Nicosia</string>
+                        </tuple>
+                        <tuple>
+                          <string>Europe/Oslo</string>
+                          <string>Europe/Oslo</string>
+                        </tuple>
+                        <tuple>
+                          <string>Europe/Paris</string>
+                          <string>Europe/Paris</string>
+                        </tuple>
+                        <tuple>
+                          <string>Europe/Podgorica</string>
+                          <string>Europe/Podgorica</string>
+                        </tuple>
+                        <tuple>
+                          <string>Europe/Prague</string>
+                          <string>Europe/Prague</string>
+                        </tuple>
+                        <tuple>
+                          <string>Europe/Riga</string>
+                          <string>Europe/Riga</string>
+                        </tuple>
+                        <tuple>
+                          <string>Europe/Rome</string>
+                          <string>Europe/Rome</string>
+                        </tuple>
+                        <tuple>
+                          <string>Europe/Samara</string>
+                          <string>Europe/Samara</string>
+                        </tuple>
+                        <tuple>
+                          <string>Europe/San_Marino</string>
+                          <string>Europe/San_Marino</string>
+                        </tuple>
+                        <tuple>
+                          <string>Europe/Sarajevo</string>
+                          <string>Europe/Sarajevo</string>
+                        </tuple>
+                        <tuple>
+                          <string>Europe/Simferopol</string>
+                          <string>Europe/Simferopol</string>
+                        </tuple>
+                        <tuple>
+                          <string>Europe/Skopje</string>
+                          <string>Europe/Skopje</string>
+                        </tuple>
+                        <tuple>
+                          <string>Europe/Sofia</string>
+                          <string>Europe/Sofia</string>
+                        </tuple>
+                        <tuple>
+                          <string>Europe/Stockholm</string>
+                          <string>Europe/Stockholm</string>
+                        </tuple>
+                        <tuple>
+                          <string>Europe/Tallinn</string>
+                          <string>Europe/Tallinn</string>
+                        </tuple>
+                        <tuple>
+                          <string>Europe/Tirane</string>
+                          <string>Europe/Tirane</string>
+                        </tuple>
+                        <tuple>
+                          <string>Europe/Tiraspol</string>
+                          <string>Europe/Tiraspol</string>
+                        </tuple>
+                        <tuple>
+                          <string>Europe/Ulyanovsk</string>
+                          <string>Europe/Ulyanovsk</string>
+                        </tuple>
+                        <tuple>
+                          <string>Europe/Uzhgorod</string>
+                          <string>Europe/Uzhgorod</string>
+                        </tuple>
+                        <tuple>
+                          <string>Europe/Vaduz</string>
+                          <string>Europe/Vaduz</string>
+                        </tuple>
+                        <tuple>
+                          <string>Europe/Vatican</string>
+                          <string>Europe/Vatican</string>
+                        </tuple>
+                        <tuple>
+                          <string>Europe/Vienna</string>
+                          <string>Europe/Vienna</string>
+                        </tuple>
+                        <tuple>
+                          <string>Europe/Vilnius</string>
+                          <string>Europe/Vilnius</string>
+                        </tuple>
+                        <tuple>
+                          <string>Europe/Volgograd</string>
+                          <string>Europe/Volgograd</string>
+                        </tuple>
+                        <tuple>
+                          <string>Europe/Warsaw</string>
+                          <string>Europe/Warsaw</string>
+                        </tuple>
+                        <tuple>
+                          <string>Europe/Zagreb</string>
+                          <string>Europe/Zagreb</string>
+                        </tuple>
+                        <tuple>
+                          <string>Europe/Zaporozhye</string>
+                          <string>Europe/Zaporozhye</string>
+                        </tuple>
+                        <tuple>
+                          <string>Europe/Zurich</string>
+                          <string>Europe/Zurich</string>
+                        </tuple>
+                        <tuple>
+                          <string>GB</string>
+                          <string>GB</string>
+                        </tuple>
+                        <tuple>
+                          <string>GB-Eire</string>
+                          <string>GB-Eire</string>
+                        </tuple>
+                        <tuple>
+                          <string>GMT</string>
+                          <string>GMT</string>
+                        </tuple>
+                        <tuple>
+                          <string>GMT+0</string>
+                          <string>GMT+0</string>
+                        </tuple>
+                        <tuple>
+                          <string>GMT+0130</string>
+                          <string>GMT+0130</string>
+                        </tuple>
+                        <tuple>
+                          <string>GMT+0230</string>
+                          <string>GMT+0230</string>
+                        </tuple>
+                        <tuple>
+                          <string>GMT+0330</string>
+                          <string>GMT+0330</string>
+                        </tuple>
+                        <tuple>
+                          <string>GMT+0430</string>
+                          <string>GMT+0430</string>
+                        </tuple>
+                        <tuple>
+                          <string>GMT+0530</string>
+                          <string>GMT+0530</string>
+                        </tuple>
+                        <tuple>
+                          <string>GMT+0630</string>
+                          <string>GMT+0630</string>
+                        </tuple>
+                        <tuple>
+                          <string>GMT+0730</string>
+                          <string>GMT+0730</string>
+                        </tuple>
+                        <tuple>
+                          <string>GMT+0830</string>
+                          <string>GMT+0830</string>
+                        </tuple>
+                        <tuple>
+                          <string>GMT+0930</string>
+                          <string>GMT+0930</string>
+                        </tuple>
+                        <tuple>
+                          <string>GMT+1</string>
+                          <string>GMT+1</string>
+                        </tuple>
+                        <tuple>
+                          <string>GMT+10</string>
+                          <string>GMT+10</string>
+                        </tuple>
+                        <tuple>
+                          <string>GMT+1030</string>
+                          <string>GMT+1030</string>
+                        </tuple>
+                        <tuple>
+                          <string>GMT+11</string>
+                          <string>GMT+11</string>
+                        </tuple>
+                        <tuple>
+                          <string>GMT+1130</string>
+                          <string>GMT+1130</string>
+                        </tuple>
+                        <tuple>
+                          <string>GMT+12</string>
+                          <string>GMT+12</string>
+                        </tuple>
+                        <tuple>
+                          <string>GMT+1230</string>
+                          <string>GMT+1230</string>
+                        </tuple>
+                        <tuple>
+                          <string>GMT+13</string>
+                          <string>GMT+13</string>
+                        </tuple>
+                        <tuple>
+                          <string>GMT+2</string>
+                          <string>GMT+2</string>
+                        </tuple>
+                        <tuple>
+                          <string>GMT+3</string>
+                          <string>GMT+3</string>
+                        </tuple>
+                        <tuple>
+                          <string>GMT+4</string>
+                          <string>GMT+4</string>
+                        </tuple>
+                        <tuple>
+                          <string>GMT+5</string>
+                          <string>GMT+5</string>
+                        </tuple>
+                        <tuple>
+                          <string>GMT+6</string>
+                          <string>GMT+6</string>
+                        </tuple>
+                        <tuple>
+                          <string>GMT+7</string>
+                          <string>GMT+7</string>
+                        </tuple>
+                        <tuple>
+                          <string>GMT+8</string>
+                          <string>GMT+8</string>
+                        </tuple>
+                        <tuple>
+                          <string>GMT+9</string>
+                          <string>GMT+9</string>
+                        </tuple>
+                        <tuple>
+                          <string>GMT-0</string>
+                          <string>GMT-0</string>
+                        </tuple>
+                        <tuple>
+                          <string>GMT-0130</string>
+                          <string>GMT-0130</string>
+                        </tuple>
+                        <tuple>
+                          <string>GMT-0230</string>
+                          <string>GMT-0230</string>
+                        </tuple>
+                        <tuple>
+                          <string>GMT-0330</string>
+                          <string>GMT-0330</string>
+                        </tuple>
+                        <tuple>
+                          <string>GMT-0430</string>
+                          <string>GMT-0430</string>
+                        </tuple>
+                        <tuple>
+                          <string>GMT-0530</string>
+                          <string>GMT-0530</string>
+                        </tuple>
+                        <tuple>
+                          <string>GMT-0630</string>
+                          <string>GMT-0630</string>
+                        </tuple>
+                        <tuple>
+                          <string>GMT-0730</string>
+                          <string>GMT-0730</string>
+                        </tuple>
+                        <tuple>
+                          <string>GMT-0830</string>
+                          <string>GMT-0830</string>
+                        </tuple>
+                        <tuple>
+                          <string>GMT-0930</string>
+                          <string>GMT-0930</string>
+                        </tuple>
+                        <tuple>
+                          <string>GMT-1</string>
+                          <string>GMT-1</string>
+                        </tuple>
+                        <tuple>
+                          <string>GMT-10</string>
+                          <string>GMT-10</string>
+                        </tuple>
+                        <tuple>
+                          <string>GMT-1030</string>
+                          <string>GMT-1030</string>
+                        </tuple>
+                        <tuple>
+                          <string>GMT-11</string>
+                          <string>GMT-11</string>
+                        </tuple>
+                        <tuple>
+                          <string>GMT-1130</string>
+                          <string>GMT-1130</string>
+                        </tuple>
+                        <tuple>
+                          <string>GMT-12</string>
+                          <string>GMT-12</string>
+                        </tuple>
+                        <tuple>
+                          <string>GMT-1230</string>
+                          <string>GMT-1230</string>
+                        </tuple>
+                        <tuple>
+                          <string>GMT-2</string>
+                          <string>GMT-2</string>
+                        </tuple>
+                        <tuple>
+                          <string>GMT-3</string>
+                          <string>GMT-3</string>
+                        </tuple>
+                        <tuple>
+                          <string>GMT-4</string>
+                          <string>GMT-4</string>
+                        </tuple>
+                        <tuple>
+                          <string>GMT-5</string>
+                          <string>GMT-5</string>
+                        </tuple>
+                        <tuple>
+                          <string>GMT-6</string>
+                          <string>GMT-6</string>
+                        </tuple>
+                        <tuple>
+                          <string>GMT-7</string>
+                          <string>GMT-7</string>
+                        </tuple>
+                        <tuple>
+                          <string>GMT-8</string>
+                          <string>GMT-8</string>
+                        </tuple>
+                        <tuple>
+                          <string>GMT-9</string>
+                          <string>GMT-9</string>
+                        </tuple>
+                        <tuple>
+                          <string>GMT0</string>
+                          <string>GMT0</string>
+                        </tuple>
+                        <tuple>
+                          <string>Greenwich</string>
+                          <string>Greenwich</string>
+                        </tuple>
+                        <tuple>
+                          <string>HST</string>
+                          <string>HST</string>
+                        </tuple>
+                        <tuple>
+                          <string>Hongkong</string>
+                          <string>Hongkong</string>
+                        </tuple>
+                        <tuple>
+                          <string>Iceland</string>
+                          <string>Iceland</string>
+                        </tuple>
+                        <tuple>
+                          <string>Indian/Antananarivo</string>
+                          <string>Indian/Antananarivo</string>
+                        </tuple>
+                        <tuple>
+                          <string>Indian/Chagos</string>
+                          <string>Indian/Chagos</string>
+                        </tuple>
+                        <tuple>
+                          <string>Indian/Christmas</string>
+                          <string>Indian/Christmas</string>
+                        </tuple>
+                        <tuple>
+                          <string>Indian/Cocos</string>
+                          <string>Indian/Cocos</string>
+                        </tuple>
+                        <tuple>
+                          <string>Indian/Comoro</string>
+                          <string>Indian/Comoro</string>
+                        </tuple>
+                        <tuple>
+                          <string>Indian/Kerguelen</string>
+                          <string>Indian/Kerguelen</string>
+                        </tuple>
+                        <tuple>
+                          <string>Indian/Mahe</string>
+                          <string>Indian/Mahe</string>
+                        </tuple>
+                        <tuple>
+                          <string>Indian/Maldives</string>
+                          <string>Indian/Maldives</string>
+                        </tuple>
+                        <tuple>
+                          <string>Indian/Mauritius</string>
+                          <string>Indian/Mauritius</string>
+                        </tuple>
+                        <tuple>
+                          <string>Indian/Mayotte</string>
+                          <string>Indian/Mayotte</string>
+                        </tuple>
+                        <tuple>
+                          <string>Indian/Reunion</string>
+                          <string>Indian/Reunion</string>
+                        </tuple>
+                        <tuple>
+                          <string>Iran</string>
+                          <string>Iran</string>
+                        </tuple>
+                        <tuple>
+                          <string>Israel</string>
+                          <string>Israel</string>
+                        </tuple>
+                        <tuple>
+                          <string>Jamaica</string>
+                          <string>Jamaica</string>
+                        </tuple>
+                        <tuple>
+                          <string>Japan</string>
+                          <string>Japan</string>
+                        </tuple>
+                        <tuple>
+                          <string>Kwajalein</string>
+                          <string>Kwajalein</string>
+                        </tuple>
+                        <tuple>
+                          <string>Libya</string>
+                          <string>Libya</string>
+                        </tuple>
+                        <tuple>
+                          <string>MST7MDT</string>
+                          <string>MST7MDT</string>
+                        </tuple>
+                        <tuple>
+                          <string>Mexico/BajaNorte</string>
+                          <string>Mexico/BajaNorte</string>
+                        </tuple>
+                        <tuple>
+                          <string>Mexico/BajaSur</string>
+                          <string>Mexico/BajaSur</string>
+                        </tuple>
+                        <tuple>
+                          <string>Mexico/General</string>
+                          <string>Mexico/General</string>
+                        </tuple>
+                        <tuple>
+                          <string>NZ</string>
+                          <string>NZ</string>
+                        </tuple>
+                        <tuple>
+                          <string>NZ-CHAT</string>
+                          <string>NZ-CHAT</string>
+                        </tuple>
+                        <tuple>
+                          <string>Navajo</string>
+                          <string>Navajo</string>
+                        </tuple>
+                        <tuple>
+                          <string>PRC</string>
+                          <string>PRC</string>
+                        </tuple>
+                        <tuple>
+                          <string>PST8PDT</string>
+                          <string>PST8PDT</string>
+                        </tuple>
+                        <tuple>
+                          <string>Pacific/Apia</string>
+                          <string>Pacific/Apia</string>
+                        </tuple>
+                        <tuple>
+                          <string>Pacific/Auckland</string>
+                          <string>Pacific/Auckland</string>
+                        </tuple>
+                        <tuple>
+                          <string>Pacific/Bougainville</string>
+                          <string>Pacific/Bougainville</string>
+                        </tuple>
+                        <tuple>
+                          <string>Pacific/Chatham</string>
+                          <string>Pacific/Chatham</string>
+                        </tuple>
+                        <tuple>
+                          <string>Pacific/Chuuk</string>
+                          <string>Pacific/Chuuk</string>
+                        </tuple>
+                        <tuple>
+                          <string>Pacific/Easter</string>
+                          <string>Pacific/Easter</string>
+                        </tuple>
+                        <tuple>
+                          <string>Pacific/Efate</string>
+                          <string>Pacific/Efate</string>
+                        </tuple>
+                        <tuple>
+                          <string>Pacific/Enderbury</string>
+                          <string>Pacific/Enderbury</string>
+                        </tuple>
+                        <tuple>
+                          <string>Pacific/Fakaofo</string>
+                          <string>Pacific/Fakaofo</string>
+                        </tuple>
+                        <tuple>
+                          <string>Pacific/Fiji</string>
+                          <string>Pacific/Fiji</string>
+                        </tuple>
+                        <tuple>
+                          <string>Pacific/Funafuti</string>
+                          <string>Pacific/Funafuti</string>
+                        </tuple>
+                        <tuple>
+                          <string>Pacific/Galapagos</string>
+                          <string>Pacific/Galapagos</string>
+                        </tuple>
+                        <tuple>
+                          <string>Pacific/Gambier</string>
+                          <string>Pacific/Gambier</string>
+                        </tuple>
+                        <tuple>
+                          <string>Pacific/Guadalcanal</string>
+                          <string>Pacific/Guadalcanal</string>
+                        </tuple>
+                        <tuple>
+                          <string>Pacific/Guam</string>
+                          <string>Pacific/Guam</string>
+                        </tuple>
+                        <tuple>
+                          <string>Pacific/Honolulu</string>
+                          <string>Pacific/Honolulu</string>
+                        </tuple>
+                        <tuple>
+                          <string>Pacific/Johnston</string>
+                          <string>Pacific/Johnston</string>
+                        </tuple>
+                        <tuple>
+                          <string>Pacific/Kiritimati</string>
+                          <string>Pacific/Kiritimati</string>
+                        </tuple>
+                        <tuple>
+                          <string>Pacific/Kosrae</string>
+                          <string>Pacific/Kosrae</string>
+                        </tuple>
+                        <tuple>
+                          <string>Pacific/Kwajalein</string>
+                          <string>Pacific/Kwajalein</string>
+                        </tuple>
+                        <tuple>
+                          <string>Pacific/Majuro</string>
+                          <string>Pacific/Majuro</string>
+                        </tuple>
+                        <tuple>
+                          <string>Pacific/Marquesas</string>
+                          <string>Pacific/Marquesas</string>
+                        </tuple>
+                        <tuple>
+                          <string>Pacific/Midway</string>
+                          <string>Pacific/Midway</string>
+                        </tuple>
+                        <tuple>
+                          <string>Pacific/Nauru</string>
+                          <string>Pacific/Nauru</string>
+                        </tuple>
+                        <tuple>
+                          <string>Pacific/Niue</string>
+                          <string>Pacific/Niue</string>
+                        </tuple>
+                        <tuple>
+                          <string>Pacific/Norfolk</string>
+                          <string>Pacific/Norfolk</string>
+                        </tuple>
+                        <tuple>
+                          <string>Pacific/Noumea</string>
+                          <string>Pacific/Noumea</string>
+                        </tuple>
+                        <tuple>
+                          <string>Pacific/Pago_Pago</string>
+                          <string>Pacific/Pago_Pago</string>
+                        </tuple>
+                        <tuple>
+                          <string>Pacific/Palau</string>
+                          <string>Pacific/Palau</string>
+                        </tuple>
+                        <tuple>
+                          <string>Pacific/Pitcairn</string>
+                          <string>Pacific/Pitcairn</string>
+                        </tuple>
+                        <tuple>
+                          <string>Pacific/Pohnpei</string>
+                          <string>Pacific/Pohnpei</string>
+                        </tuple>
+                        <tuple>
+                          <string>Pacific/Ponape</string>
+                          <string>Pacific/Ponape</string>
+                        </tuple>
+                        <tuple>
+                          <string>Pacific/Port_Moresby</string>
+                          <string>Pacific/Port_Moresby</string>
+                        </tuple>
+                        <tuple>
+                          <string>Pacific/Rarotonga</string>
+                          <string>Pacific/Rarotonga</string>
+                        </tuple>
+                        <tuple>
+                          <string>Pacific/Saipan</string>
+                          <string>Pacific/Saipan</string>
+                        </tuple>
+                        <tuple>
+                          <string>Pacific/Samoa</string>
+                          <string>Pacific/Samoa</string>
+                        </tuple>
+                        <tuple>
+                          <string>Pacific/Tahiti</string>
+                          <string>Pacific/Tahiti</string>
+                        </tuple>
+                        <tuple>
+                          <string>Pacific/Tarawa</string>
+                          <string>Pacific/Tarawa</string>
+                        </tuple>
+                        <tuple>
+                          <string>Pacific/Tongatapu</string>
+                          <string>Pacific/Tongatapu</string>
+                        </tuple>
+                        <tuple>
+                          <string>Pacific/Truk</string>
+                          <string>Pacific/Truk</string>
+                        </tuple>
+                        <tuple>
+                          <string>Pacific/Wake</string>
+                          <string>Pacific/Wake</string>
+                        </tuple>
+                        <tuple>
+                          <string>Pacific/Wallis</string>
+                          <string>Pacific/Wallis</string>
+                        </tuple>
+                        <tuple>
+                          <string>Pacific/Yap</string>
+                          <string>Pacific/Yap</string>
+                        </tuple>
+                        <tuple>
+                          <string>Poland</string>
+                          <string>Poland</string>
+                        </tuple>
+                        <tuple>
+                          <string>Portugal</string>
+                          <string>Portugal</string>
+                        </tuple>
+                        <tuple>
+                          <string>ROC</string>
+                          <string>ROC</string>
+                        </tuple>
+                        <tuple>
+                          <string>ROK</string>
+                          <string>ROK</string>
+                        </tuple>
+                        <tuple>
+                          <string>Singapore</string>
+                          <string>Singapore</string>
+                        </tuple>
+                        <tuple>
+                          <string>Turkey</string>
+                          <string>Turkey</string>
+                        </tuple>
+                        <tuple>
+                          <string>UCT</string>
+                          <string>UCT</string>
+                        </tuple>
+                        <tuple>
+                          <string>US/Alaska</string>
+                          <string>US/Alaska</string>
+                        </tuple>
+                        <tuple>
+                          <string>US/Aleutian</string>
+                          <string>US/Aleutian</string>
+                        </tuple>
+                        <tuple>
+                          <string>US/Arizona</string>
+                          <string>US/Arizona</string>
+                        </tuple>
+                        <tuple>
+                          <string>US/Central</string>
+                          <string>US/Central</string>
+                        </tuple>
+                        <tuple>
+                          <string>US/East-Indiana</string>
+                          <string>US/East-Indiana</string>
+                        </tuple>
+                        <tuple>
+                          <string>US/Eastern</string>
+                          <string>US/Eastern</string>
+                        </tuple>
+                        <tuple>
+                          <string>US/Hawaii</string>
+                          <string>US/Hawaii</string>
+                        </tuple>
+                        <tuple>
+                          <string>US/Indiana-Starke</string>
+                          <string>US/Indiana-Starke</string>
+                        </tuple>
+                        <tuple>
+                          <string>US/Michigan</string>
+                          <string>US/Michigan</string>
+                        </tuple>
+                        <tuple>
+                          <string>US/Mountain</string>
+                          <string>US/Mountain</string>
+                        </tuple>
+                        <tuple>
+                          <string>US/Pacific</string>
+                          <string>US/Pacific</string>
+                        </tuple>
+                        <tuple>
+                          <string>US/Pacific-New</string>
+                          <string>US/Pacific-New</string>
+                        </tuple>
+                        <tuple>
+                          <string>US/Samoa</string>
+                          <string>US/Samoa</string>
+                        </tuple>
+                        <tuple>
+                          <string>UTC</string>
+                          <string>UTC</string>
+                        </tuple>
+                        <tuple>
+                          <string>Universal</string>
+                          <string>Universal</string>
+                        </tuple>
+                        <tuple>
+                          <string>W-SU</string>
+                          <string>W-SU</string>
+                        </tuple>
+                        <tuple>
+                          <string>Zulu</string>
+                          <string>Zulu</string>
+                        </tuple>
+                      </list>
+                    </value>
+                </item>
+                <item>
+                    <key> <string>required</string> </key>
+                    <value> <int>0</int> </value>
+                </item>
+                <item>
+                    <key> <string>size</string> </key>
+                    <value> <int>1</int> </value>
+                </item>
+                <item>
+                    <key> <string>title</string> </key>
+                    <value> <string>Timezone</string> </value>
+                </item>
+                <item>
+                    <key> <string>unicode</string> </key>
+                    <value> <int>0</int> </value>
+                </item>
+                <item>
+                    <key> <string>whitespace_preserve</string> </key>
+                    <value> <int>0</int> </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+      </dictionary>
+    </pickle>
+  </record>
+  <record id="9" aka="AAAAAAAAAAk=">
+    <pickle>
+      <global name="IntegerField" module="Products.Formulator.StandardFields"/>
+    </pickle>
+    <pickle>
+      <dictionary>
+        <item>
+            <key> <string>id</string> </key>
+            <value> <string>year</string> </value>
+        </item>
+        <item>
+            <key> <string>message_values</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>external_validator_failed</string> </key>
+                    <value> <string>The input failed the external validator.</string> </value>
+                </item>
+                <item>
+                    <key> <string>integer_out_of_range</string> </key>
+                    <value> <string>The integer you entered was out of range.</string> </value>
+                </item>
+                <item>
+                    <key> <string>not_integer</string> </key>
+                    <value> <string>You did not enter an integer.</string> </value>
+                </item>
+                <item>
+                    <key> <string>required_not_found</string> </key>
+                    <value> <string>Input is required but no input given.</string> </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+        <item>
+            <key> <string>overrides</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>alternate_name</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>css_class</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>default</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>description</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>display_maxwidth</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>display_width</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>editable</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>enabled</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>end</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>external_validator</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>extra</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>hidden</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>input_type</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>required</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>start</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>title</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>whitespace_preserve</string> </key>
+                    <value> <string></string> </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+        <item>
+            <key> <string>tales</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>alternate_name</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>css_class</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>default</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>description</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>display_maxwidth</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>display_width</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>editable</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>enabled</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>end</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>external_validator</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>extra</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>hidden</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>input_type</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>required</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>start</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>title</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>whitespace_preserve</string> </key>
+                    <value> <string></string> </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+        <item>
+            <key> <string>values</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>alternate_name</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>css_class</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>default</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>description</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>display_maxwidth</string> </key>
+                    <value> <int>4</int> </value>
+                </item>
+                <item>
+                    <key> <string>display_width</string> </key>
+                    <value> <int>4</int> </value>
+                </item>
+                <item>
+                    <key> <string>editable</string> </key>
+                    <value> <int>1</int> </value>
+                </item>
+                <item>
+                    <key> <string>enabled</string> </key>
+                    <value> <int>1</int> </value>
+                </item>
+                <item>
+                    <key> <string>end</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>external_validator</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>extra</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>hidden</string> </key>
+                    <value> <int>0</int> </value>
+                </item>
+                <item>
+                    <key> <string>input_type</string> </key>
+                    <value> <string>text</string> </value>
+                </item>
+                <item>
+                    <key> <string>required</string> </key>
+                    <value> <int>0</int> </value>
+                </item>
+                <item>
+                    <key> <string>start</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>title</string> </key>
+                    <value> <string>Year</string> </value>
+                </item>
+                <item>
+                    <key> <string>whitespace_preserve</string> </key>
+                    <value> <int>0</int> </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+      </dictionary>
+    </pickle>
+  </record>
+</ZopeData>
diff --git a/master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketActivityReport/your_reportbox.xml b/master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketActivityReport/your_reportbox.xml
new file mode 100644
index 000000000..575be3630
--- /dev/null
+++ b/master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketActivityReport/your_reportbox.xml
@@ -0,0 +1,168 @@
+<?xml version="1.0"?>
+<ZopeData>
+  <record id="1" aka="AAAAAAAAAAE=">
+    <pickle>
+      <global name="ReportBox" module="Products.ERP5Form.ReportBox"/>
+    </pickle>
+    <pickle>
+      <dictionary>
+        <item>
+            <key> <string>id</string> </key>
+            <value> <string>your_reportbox</string> </value>
+        </item>
+        <item>
+            <key> <string>message_values</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>external_validator_failed</string> </key>
+                    <value> <string>The input failed the external validator.</string> </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+        <item>
+            <key> <string>overrides</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>alternate_name</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>css_class</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>default</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>description</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>editable</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>enabled</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>external_validator</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>hidden</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>report_method</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>title</string> </key>
+                    <value> <string></string> </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+        <item>
+            <key> <string>tales</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>alternate_name</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>css_class</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>default</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>description</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>editable</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>enabled</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>external_validator</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>hidden</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>report_method</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>title</string> </key>
+                    <value> <string></string> </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+        <item>
+            <key> <string>values</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>alternate_name</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>css_class</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>default</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>description</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>editable</string> </key>
+                    <value> <int>1</int> </value>
+                </item>
+                <item>
+                    <key> <string>enabled</string> </key>
+                    <value> <int>1</int> </value>
+                </item>
+                <item>
+                    <key> <string>external_validator</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>hidden</string> </key>
+                    <value> <int>0</int> </value>
+                </item>
+                <item>
+                    <key> <string>report_method</string> </key>
+                    <value> <string>SupportRequestModule_getSupportRequestReportSectionList</string> </value>
+                </item>
+                <item>
+                    <key> <string>title</string> </key>
+                    <value> <string>your_reportbox</string> </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+      </dictionary>
+    </pickle>
+  </record>
+</ZopeData>
diff --git a/master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketActivityReportDialog.xml b/master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketActivityReportDialog.xml
new file mode 100644
index 000000000..ce34430d8
--- /dev/null
+++ b/master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketActivityReportDialog.xml
@@ -0,0 +1,153 @@
+<?xml version="1.0"?>
+<ZopeData>
+  <record id="1" aka="AAAAAAAAAAE=">
+    <pickle>
+      <global name="ERP5 Form" module="erp5.portal_type"/>
+    </pickle>
+    <pickle>
+      <dictionary>
+        <item>
+            <key> <string>_bind_names</string> </key>
+            <value>
+              <object>
+                <klass>
+                  <global name="NameAssignments" module="Shared.DC.Scripts.Bindings"/>
+                </klass>
+                <tuple/>
+                <state>
+                  <dictionary>
+                    <item>
+                        <key> <string>_asgns</string> </key>
+                        <value>
+                          <dictionary/>
+                        </value>
+                    </item>
+                  </dictionary>
+                </state>
+              </object>
+            </value>
+        </item>
+        <item>
+            <key> <string>_objects</string> </key>
+            <value>
+              <tuple/>
+            </value>
+        </item>
+        <item>
+            <key> <string>action</string> </key>
+            <value> <string>SupportRequestModule_viewTicketActivityReport</string> </value>
+        </item>
+        <item>
+            <key> <string>description</string> </key>
+            <value> <string></string> </value>
+        </item>
+        <item>
+            <key> <string>edit_order</string> </key>
+            <value>
+              <list/>
+            </value>
+        </item>
+        <item>
+            <key> <string>encoding</string> </key>
+            <value> <string>UTF-8</string> </value>
+        </item>
+        <item>
+            <key> <string>enctype</string> </key>
+            <value> <string></string> </value>
+        </item>
+        <item>
+            <key> <string>group_list</string> </key>
+            <value>
+              <list>
+                <string>left</string>
+                <string>right</string>
+                <string>center</string>
+                <string>bottom</string>
+                <string>hidden</string>
+              </list>
+            </value>
+        </item>
+        <item>
+            <key> <string>groups</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>bottom</string> </key>
+                    <value>
+                      <list/>
+                    </value>
+                </item>
+                <item>
+                    <key> <string>center</string> </key>
+                    <value>
+                      <list/>
+                    </value>
+                </item>
+                <item>
+                    <key> <string>hidden</string> </key>
+                    <value>
+                      <list/>
+                    </value>
+                </item>
+                <item>
+                    <key> <string>left</string> </key>
+                    <value>
+                      <list>
+                        <string>your_format</string>
+                        <string>your_portal_skin</string>
+                      </list>
+                    </value>
+                </item>
+                <item>
+                    <key> <string>right</string> </key>
+                    <value>
+                      <list/>
+                    </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+        <item>
+            <key> <string>id</string> </key>
+            <value> <string>SupportRequestModule_viewTicketActivityReportDialog</string> </value>
+        </item>
+        <item>
+            <key> <string>method</string> </key>
+            <value> <string>POST</string> </value>
+        </item>
+        <item>
+            <key> <string>name</string> </key>
+            <value> <string>SupportRequestModule_viewTicketActivityReportDialog</string> </value>
+        </item>
+        <item>
+            <key> <string>pt</string> </key>
+            <value> <string>form_dialog</string> </value>
+        </item>
+        <item>
+            <key> <string>row_length</string> </key>
+            <value> <int>4</int> </value>
+        </item>
+        <item>
+            <key> <string>stored_encoding</string> </key>
+            <value> <string>UTF-8</string> </value>
+        </item>
+        <item>
+            <key> <string>title</string> </key>
+            <value> <string>Ticket Activity</string> </value>
+        </item>
+        <item>
+            <key> <string>unicode_mode</string> </key>
+            <value> <int>0</int> </value>
+        </item>
+        <item>
+            <key> <string>update_action</string> </key>
+            <value> <string></string> </value>
+        </item>
+        <item>
+            <key> <string>update_action_title</string> </key>
+            <value> <string></string> </value>
+        </item>
+      </dictionary>
+    </pickle>
+  </record>
+</ZopeData>
diff --git a/master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketActivityReportDialog/your_format.xml b/master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketActivityReportDialog/your_format.xml
new file mode 100644
index 000000000..46b74e9cd
--- /dev/null
+++ b/master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketActivityReportDialog/your_format.xml
@@ -0,0 +1,316 @@
+<?xml version="1.0"?>
+<ZopeData>
+  <record id="1" aka="AAAAAAAAAAE=">
+    <pickle>
+      <global name="ListField" module="Products.Formulator.StandardFields"/>
+    </pickle>
+    <pickle>
+      <dictionary>
+        <item>
+            <key> <string>id</string> </key>
+            <value> <string>your_format</string> </value>
+        </item>
+        <item>
+            <key> <string>message_values</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>external_validator_failed</string> </key>
+                    <value> <string>The input failed the external validator.</string> </value>
+                </item>
+                <item>
+                    <key> <string>required_not_found</string> </key>
+                    <value> <string>Input is required but no input given.</string> </value>
+                </item>
+                <item>
+                    <key> <string>unknown_selection</string> </key>
+                    <value> <string>You selected an item that was not in the list.</string> </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+        <item>
+            <key> <string>overrides</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>alternate_name</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>css_class</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>default</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>description</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>editable</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>enabled</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>external_validator</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>extra</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>extra_item</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>first_item</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>hidden</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>items</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>required</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>size</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>title</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>unicode</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>whitespace_preserve</string> </key>
+                    <value> <string></string> </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+        <item>
+            <key> <string>tales</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>alternate_name</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>css_class</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>default</string> </key>
+                    <value>
+                      <persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
+                    </value>
+                </item>
+                <item>
+                    <key> <string>description</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>editable</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>enabled</string> </key>
+                    <value>
+                      <persistent> <string encoding="base64">AAAAAAAAAAM=</string> </persistent>
+                    </value>
+                </item>
+                <item>
+                    <key> <string>external_validator</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>extra</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>extra_item</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>first_item</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>hidden</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>items</string> </key>
+                    <value>
+                      <persistent> <string encoding="base64">AAAAAAAAAAQ=</string> </persistent>
+                    </value>
+                </item>
+                <item>
+                    <key> <string>required</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>size</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>title</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>unicode</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>whitespace_preserve</string> </key>
+                    <value> <string></string> </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+        <item>
+            <key> <string>values</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>alternate_name</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>css_class</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>default</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>description</string> </key>
+                    <value> <string>Printing format</string> </value>
+                </item>
+                <item>
+                    <key> <string>editable</string> </key>
+                    <value> <int>1</int> </value>
+                </item>
+                <item>
+                    <key> <string>enabled</string> </key>
+                    <value> <int>1</int> </value>
+                </item>
+                <item>
+                    <key> <string>external_validator</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>extra</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>extra_item</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>first_item</string> </key>
+                    <value> <int>0</int> </value>
+                </item>
+                <item>
+                    <key> <string>hidden</string> </key>
+                    <value> <int>0</int> </value>
+                </item>
+                <item>
+                    <key> <string>items</string> </key>
+                    <value>
+                      <list/>
+                    </value>
+                </item>
+                <item>
+                    <key> <string>required</string> </key>
+                    <value> <int>0</int> </value>
+                </item>
+                <item>
+                    <key> <string>size</string> </key>
+                    <value> <int>1</int> </value>
+                </item>
+                <item>
+                    <key> <string>title</string> </key>
+                    <value> <string>Format</string> </value>
+                </item>
+                <item>
+                    <key> <string>unicode</string> </key>
+                    <value> <int>0</int> </value>
+                </item>
+                <item>
+                    <key> <string>whitespace_preserve</string> </key>
+                    <value> <int>0</int> </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+      </dictionary>
+    </pickle>
+  </record>
+  <record id="2" aka="AAAAAAAAAAI=">
+    <pickle>
+      <tuple>
+        <global name="TALESMethod" module="Products.Formulator.TALESField"/>
+        <tuple/>
+      </tuple>
+    </pickle>
+    <pickle>
+      <dictionary>
+        <item>
+            <key> <string>_text</string> </key>
+            <value> <string>python: preferences.getPreference(\'preferred_report_format\', \'\')</string> </value>
+        </item>
+      </dictionary>
+    </pickle>
+  </record>
+  <record id="3" aka="AAAAAAAAAAM=">
+    <pickle>
+      <tuple>
+        <global name="TALESMethod" module="Products.Formulator.TALESField"/>
+        <tuple/>
+      </tuple>
+    </pickle>
+    <pickle>
+      <dictionary>
+        <item>
+            <key> <string>_text</string> </key>
+            <value> <string>python: request.get(\'your_portal_skin\', request.get(\'field_your_portal_skin\', preferences.getPreference(\'preferred_report_style\', \'Print\'))) in (\'ODS\', \'ODT\')</string> </value>
+        </item>
+      </dictionary>
+    </pickle>
+  </record>
+  <record id="4" aka="AAAAAAAAAAQ=">
+    <pickle>
+      <tuple>
+        <global name="TALESMethod" module="Products.Formulator.TALESField"/>
+        <tuple/>
+      </tuple>
+    </pickle>
+    <pickle>
+      <dictionary>
+        <item>
+            <key> <string>_text</string> </key>
+            <value> <string>preferences/Preference_getReportFormatItemList</string> </value>
+        </item>
+      </dictionary>
+    </pickle>
+  </record>
+</ZopeData>
diff --git a/master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketActivityReportDialog/your_portal_skin.xml b/master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketActivityReportDialog/your_portal_skin.xml
new file mode 100644
index 000000000..0021dde3f
--- /dev/null
+++ b/master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketActivityReportDialog/your_portal_skin.xml
@@ -0,0 +1,296 @@
+<?xml version="1.0"?>
+<ZopeData>
+  <record id="1" aka="AAAAAAAAAAE=">
+    <pickle>
+      <global name="StringField" module="Products.Formulator.StandardFields"/>
+    </pickle>
+    <pickle>
+      <dictionary>
+        <item>
+            <key> <string>id</string> </key>
+            <value> <string>your_portal_skin</string> </value>
+        </item>
+        <item>
+            <key> <string>message_values</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>external_validator_failed</string> </key>
+                    <value> <string>The input failed the external validator.</string> </value>
+                </item>
+                <item>
+                    <key> <string>required_not_found</string> </key>
+                    <value> <string>Input is required but no input given.</string> </value>
+                </item>
+                <item>
+                    <key> <string>too_long</string> </key>
+                    <value> <string>Too much input was given.</string> </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+        <item>
+            <key> <string>overrides</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>alternate_name</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>css_class</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>default</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>description</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>display_maxwidth</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>display_width</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>editable</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>enabled</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>external_validator</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>extra</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>hidden</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>max_length</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>required</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>title</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>truncate</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>unicode</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>whitespace_preserve</string> </key>
+                    <value> <string></string> </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+        <item>
+            <key> <string>tales</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>alternate_name</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>css_class</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>default</string> </key>
+                    <value>
+                      <persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
+                    </value>
+                </item>
+                <item>
+                    <key> <string>description</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>display_maxwidth</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>display_width</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>editable</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>enabled</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>external_validator</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>extra</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>hidden</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>max_length</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>required</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>title</string> </key>
+                    <value>
+                      <persistent> <string encoding="base64">AAAAAAAAAAM=</string> </persistent>
+                    </value>
+                </item>
+                <item>
+                    <key> <string>truncate</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>unicode</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>whitespace_preserve</string> </key>
+                    <value> <string></string> </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+        <item>
+            <key> <string>values</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>alternate_name</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>css_class</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>default</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>description</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>display_maxwidth</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>display_width</string> </key>
+                    <value> <int>20</int> </value>
+                </item>
+                <item>
+                    <key> <string>editable</string> </key>
+                    <value> <int>1</int> </value>
+                </item>
+                <item>
+                    <key> <string>enabled</string> </key>
+                    <value> <int>1</int> </value>
+                </item>
+                <item>
+                    <key> <string>external_validator</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>extra</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>hidden</string> </key>
+                    <value> <int>1</int> </value>
+                </item>
+                <item>
+                    <key> <string>max_length</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>required</string> </key>
+                    <value> <int>0</int> </value>
+                </item>
+                <item>
+                    <key> <string>title</string> </key>
+                    <value> <string>TALES</string> </value>
+                </item>
+                <item>
+                    <key> <string>truncate</string> </key>
+                    <value> <int>0</int> </value>
+                </item>
+                <item>
+                    <key> <string>unicode</string> </key>
+                    <value> <int>0</int> </value>
+                </item>
+                <item>
+                    <key> <string>whitespace_preserve</string> </key>
+                    <value> <int>0</int> </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+      </dictionary>
+    </pickle>
+  </record>
+  <record id="2" aka="AAAAAAAAAAI=">
+    <pickle>
+      <tuple>
+        <global name="TALESMethod" module="Products.Formulator.TALESField"/>
+        <tuple/>
+      </tuple>
+    </pickle>
+    <pickle>
+      <dictionary>
+        <item>
+            <key> <string>_text</string> </key>
+            <value> <string>python: preferences.getPreference(\'preferred_report_style\', \'View\')</string> </value>
+        </item>
+      </dictionary>
+    </pickle>
+  </record>
+  <record id="3" aka="AAAAAAAAAAM=">
+    <pickle>
+      <tuple>
+        <global name="TALESMethod" module="Products.Formulator.TALESField"/>
+        <tuple/>
+      </tuple>
+    </pickle>
+    <pickle>
+      <dictionary>
+        <item>
+            <key> <string>_text</string> </key>
+            <value> <string>python: request.get(\'your_portal_skin\', None) is None and context.Base_translateString("%s Style" % preferences.getPreference(\'preferred_report_style\', \'Print\')) or \'\'</string> </value>
+        </item>
+      </dictionary>
+    </pickle>
+  </record>
+</ZopeData>
diff --git a/master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketCurrentStatus.xml b/master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketCurrentStatus.xml
new file mode 100644
index 000000000..5647d7b03
--- /dev/null
+++ b/master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketCurrentStatus.xml
@@ -0,0 +1,165 @@
+<?xml version="1.0"?>
+<ZopeData>
+  <record id="1" aka="AAAAAAAAAAE=">
+    <pickle>
+      <global name="ERP5 Form" module="erp5.portal_type"/>
+    </pickle>
+    <pickle>
+      <dictionary>
+        <item>
+            <key> <string>_bind_names</string> </key>
+            <value>
+              <object>
+                <klass>
+                  <global name="NameAssignments" module="Shared.DC.Scripts.Bindings"/>
+                </klass>
+                <tuple/>
+                <state>
+                  <dictionary>
+                    <item>
+                        <key> <string>_asgns</string> </key>
+                        <value>
+                          <dictionary/>
+                        </value>
+                    </item>
+                  </dictionary>
+                </state>
+              </object>
+            </value>
+        </item>
+        <item>
+            <key> <string>_objects</string> </key>
+            <value>
+              <tuple/>
+            </value>
+        </item>
+        <item>
+            <key> <string>action</string> </key>
+            <value> <string></string> </value>
+        </item>
+        <item>
+            <key> <string>description</string> </key>
+            <value> <string></string> </value>
+        </item>
+        <item>
+            <key> <string>edit_order</string> </key>
+            <value>
+              <list/>
+            </value>
+        </item>
+        <item>
+            <key> <string>encoding</string> </key>
+            <value> <string>UTF-8</string> </value>
+        </item>
+        <item>
+            <key> <string>enctype</string> </key>
+            <value> <string></string> </value>
+        </item>
+        <item>
+            <key> <string>group_list</string> </key>
+            <value>
+              <list>
+                <string>left (User Tickets)</string>
+                <string>right</string>
+                <string>right (Monitor)</string>
+                <string>center</string>
+                <string>bottom</string>
+                <string>hidden</string>
+              </list>
+            </value>
+        </item>
+        <item>
+            <key> <string>groups</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>bottom</string> </key>
+                    <value>
+                      <list/>
+                    </value>
+                </item>
+                <item>
+                    <key> <string>center</string> </key>
+                    <value>
+                      <list/>
+                    </value>
+                </item>
+                <item>
+                    <key> <string>hidden</string> </key>
+                    <value>
+                      <list/>
+                    </value>
+                </item>
+                <item>
+                    <key> <string>left (User Tickets)</string> </key>
+                    <value>
+                      <list>
+                        <string>your_open_ticket_total</string>
+                        <string>your_suspended_ticket_total</string>
+                        <string>your_closed_ticket_total</string>
+                      </list>
+                    </value>
+                </item>
+                <item>
+                    <key> <string>right</string> </key>
+                    <value>
+                      <list>
+                        <string>your_open_monitor_ticket_total</string>
+                        <string>your_suspended_monitor_ticket_total</string>
+                        <string>your_closed_monitor_ticket_total</string>
+                      </list>
+                    </value>
+                </item>
+                <item>
+                    <key> <string>right (Monitor)</string> </key>
+                    <value>
+                      <list/>
+                    </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+        <item>
+            <key> <string>id</string> </key>
+            <value> <string>SupportRequestModule_viewTicketCurrentStatus</string> </value>
+        </item>
+        <item>
+            <key> <string>method</string> </key>
+            <value> <string>POST</string> </value>
+        </item>
+        <item>
+            <key> <string>name</string> </key>
+            <value> <string>SupportRequestModule_viewTicketCurrentStatus</string> </value>
+        </item>
+        <item>
+            <key> <string>pt</string> </key>
+            <value> <string>form_view</string> </value>
+        </item>
+        <item>
+            <key> <string>row_length</string> </key>
+            <value> <int>4</int> </value>
+        </item>
+        <item>
+            <key> <string>stored_encoding</string> </key>
+            <value> <string>UTF-8</string> </value>
+        </item>
+        <item>
+            <key> <string>title</string> </key>
+            <value> <string>Current Status</string> </value>
+        </item>
+        <item>
+            <key> <string>unicode_mode</string> </key>
+            <value> <int>0</int> </value>
+        </item>
+        <item>
+            <key> <string>update_action</string> </key>
+            <value> <string></string> </value>
+        </item>
+        <item>
+            <key> <string>update_action_title</string> </key>
+            <value> <string></string> </value>
+        </item>
+      </dictionary>
+    </pickle>
+  </record>
+</ZopeData>
diff --git a/master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketCurrentStatus/your_closed_monitor_ticket_total.xml b/master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketCurrentStatus/your_closed_monitor_ticket_total.xml
new file mode 100644
index 000000000..144948b6c
--- /dev/null
+++ b/master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketCurrentStatus/your_closed_monitor_ticket_total.xml
@@ -0,0 +1,287 @@
+<?xml version="1.0"?>
+<ZopeData>
+  <record id="1" aka="AAAAAAAAAAE=">
+    <pickle>
+      <global name="StringField" module="Products.Formulator.StandardFields"/>
+    </pickle>
+    <pickle>
+      <dictionary>
+        <item>
+            <key> <string>id</string> </key>
+            <value> <string>your_closed_monitor_ticket_total</string> </value>
+        </item>
+        <item>
+            <key> <string>message_values</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>external_validator_failed</string> </key>
+                    <value> <string>The input failed the external validator.</string> </value>
+                </item>
+                <item>
+                    <key> <string>required_not_found</string> </key>
+                    <value> <string>Input is required but no input given.</string> </value>
+                </item>
+                <item>
+                    <key> <string>too_long</string> </key>
+                    <value> <string>Too much input was given.</string> </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+        <item>
+            <key> <string>overrides</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>alternate_name</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>css_class</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>default</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>description</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>display_maxwidth</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>display_width</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>editable</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>enabled</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>external_validator</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>extra</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>hidden</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>input_type</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>max_length</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>required</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>title</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>truncate</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>unicode</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>whitespace_preserve</string> </key>
+                    <value> <string></string> </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+        <item>
+            <key> <string>tales</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>alternate_name</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>css_class</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>default</string> </key>
+                    <value>
+                      <persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
+                    </value>
+                </item>
+                <item>
+                    <key> <string>description</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>display_maxwidth</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>display_width</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>editable</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>enabled</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>external_validator</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>extra</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>hidden</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>input_type</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>max_length</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>required</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>title</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>truncate</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>unicode</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>whitespace_preserve</string> </key>
+                    <value> <string></string> </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+        <item>
+            <key> <string>values</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>alternate_name</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>css_class</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>default</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>description</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>display_maxwidth</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>display_width</string> </key>
+                    <value> <int>20</int> </value>
+                </item>
+                <item>
+                    <key> <string>editable</string> </key>
+                    <value> <int>0</int> </value>
+                </item>
+                <item>
+                    <key> <string>enabled</string> </key>
+                    <value> <int>1</int> </value>
+                </item>
+                <item>
+                    <key> <string>external_validator</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>extra</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>hidden</string> </key>
+                    <value> <int>0</int> </value>
+                </item>
+                <item>
+                    <key> <string>input_type</string> </key>
+                    <value> <string>text</string> </value>
+                </item>
+                <item>
+                    <key> <string>max_length</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>required</string> </key>
+                    <value> <int>0</int> </value>
+                </item>
+                <item>
+                    <key> <string>title</string> </key>
+                    <value> <string>Monitor Ticket Closed</string> </value>
+                </item>
+                <item>
+                    <key> <string>truncate</string> </key>
+                    <value> <int>0</int> </value>
+                </item>
+                <item>
+                    <key> <string>unicode</string> </key>
+                    <value> <int>0</int> </value>
+                </item>
+                <item>
+                    <key> <string>whitespace_preserve</string> </key>
+                    <value> <int>0</int> </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+      </dictionary>
+    </pickle>
+  </record>
+  <record id="2" aka="AAAAAAAAAAI=">
+    <pickle>
+      <global name="TALESMethod" module="Products.Formulator.TALESField"/>
+    </pickle>
+    <pickle>
+      <dictionary>
+        <item>
+            <key> <string>_text</string> </key>
+            <value> <string>python: here.portal_catalog.countResults(portal_type="Support Request", simulation_state="invalidated", default_resource_uid=here.service_module.slapos_crm_monitoring.getUid())[0][0]</string> </value>
+        </item>
+      </dictionary>
+    </pickle>
+  </record>
+</ZopeData>
diff --git a/master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketCurrentStatus/your_closed_ticket_total.xml b/master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketCurrentStatus/your_closed_ticket_total.xml
new file mode 100644
index 000000000..34e97fe36
--- /dev/null
+++ b/master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketCurrentStatus/your_closed_ticket_total.xml
@@ -0,0 +1,287 @@
+<?xml version="1.0"?>
+<ZopeData>
+  <record id="1" aka="AAAAAAAAAAE=">
+    <pickle>
+      <global name="StringField" module="Products.Formulator.StandardFields"/>
+    </pickle>
+    <pickle>
+      <dictionary>
+        <item>
+            <key> <string>id</string> </key>
+            <value> <string>your_closed_ticket_total</string> </value>
+        </item>
+        <item>
+            <key> <string>message_values</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>external_validator_failed</string> </key>
+                    <value> <string>The input failed the external validator.</string> </value>
+                </item>
+                <item>
+                    <key> <string>required_not_found</string> </key>
+                    <value> <string>Input is required but no input given.</string> </value>
+                </item>
+                <item>
+                    <key> <string>too_long</string> </key>
+                    <value> <string>Too much input was given.</string> </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+        <item>
+            <key> <string>overrides</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>alternate_name</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>css_class</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>default</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>description</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>display_maxwidth</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>display_width</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>editable</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>enabled</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>external_validator</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>extra</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>hidden</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>input_type</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>max_length</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>required</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>title</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>truncate</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>unicode</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>whitespace_preserve</string> </key>
+                    <value> <string></string> </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+        <item>
+            <key> <string>tales</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>alternate_name</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>css_class</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>default</string> </key>
+                    <value>
+                      <persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
+                    </value>
+                </item>
+                <item>
+                    <key> <string>description</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>display_maxwidth</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>display_width</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>editable</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>enabled</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>external_validator</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>extra</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>hidden</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>input_type</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>max_length</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>required</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>title</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>truncate</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>unicode</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>whitespace_preserve</string> </key>
+                    <value> <string></string> </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+        <item>
+            <key> <string>values</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>alternate_name</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>css_class</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>default</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>description</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>display_maxwidth</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>display_width</string> </key>
+                    <value> <int>20</int> </value>
+                </item>
+                <item>
+                    <key> <string>editable</string> </key>
+                    <value> <int>0</int> </value>
+                </item>
+                <item>
+                    <key> <string>enabled</string> </key>
+                    <value> <int>1</int> </value>
+                </item>
+                <item>
+                    <key> <string>external_validator</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>extra</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>hidden</string> </key>
+                    <value> <int>0</int> </value>
+                </item>
+                <item>
+                    <key> <string>input_type</string> </key>
+                    <value> <string>text</string> </value>
+                </item>
+                <item>
+                    <key> <string>max_length</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>required</string> </key>
+                    <value> <int>0</int> </value>
+                </item>
+                <item>
+                    <key> <string>title</string> </key>
+                    <value> <string>Closed Tickets</string> </value>
+                </item>
+                <item>
+                    <key> <string>truncate</string> </key>
+                    <value> <int>0</int> </value>
+                </item>
+                <item>
+                    <key> <string>unicode</string> </key>
+                    <value> <int>0</int> </value>
+                </item>
+                <item>
+                    <key> <string>whitespace_preserve</string> </key>
+                    <value> <int>0</int> </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+      </dictionary>
+    </pickle>
+  </record>
+  <record id="2" aka="AAAAAAAAAAI=">
+    <pickle>
+      <global name="TALESMethod" module="Products.Formulator.TALESField"/>
+    </pickle>
+    <pickle>
+      <dictionary>
+        <item>
+            <key> <string>_text</string> </key>
+            <value> <string>python: here.portal_catalog.countResults(portal_type="Support Request", simulation_state="invalidated",  default_resource_uid="NOT %s" % here.service_module.slapos_crm_monitoring.getUid())[0][0]</string> </value>
+        </item>
+      </dictionary>
+    </pickle>
+  </record>
+</ZopeData>
diff --git a/master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketCurrentStatus/your_open_monitor_ticket_total.xml b/master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketCurrentStatus/your_open_monitor_ticket_total.xml
new file mode 100644
index 000000000..d036a5bdd
--- /dev/null
+++ b/master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketCurrentStatus/your_open_monitor_ticket_total.xml
@@ -0,0 +1,287 @@
+<?xml version="1.0"?>
+<ZopeData>
+  <record id="1" aka="AAAAAAAAAAE=">
+    <pickle>
+      <global name="StringField" module="Products.Formulator.StandardFields"/>
+    </pickle>
+    <pickle>
+      <dictionary>
+        <item>
+            <key> <string>id</string> </key>
+            <value> <string>your_open_monitor_ticket_total</string> </value>
+        </item>
+        <item>
+            <key> <string>message_values</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>external_validator_failed</string> </key>
+                    <value> <string>The input failed the external validator.</string> </value>
+                </item>
+                <item>
+                    <key> <string>required_not_found</string> </key>
+                    <value> <string>Input is required but no input given.</string> </value>
+                </item>
+                <item>
+                    <key> <string>too_long</string> </key>
+                    <value> <string>Too much input was given.</string> </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+        <item>
+            <key> <string>overrides</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>alternate_name</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>css_class</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>default</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>description</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>display_maxwidth</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>display_width</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>editable</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>enabled</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>external_validator</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>extra</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>hidden</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>input_type</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>max_length</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>required</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>title</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>truncate</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>unicode</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>whitespace_preserve</string> </key>
+                    <value> <string></string> </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+        <item>
+            <key> <string>tales</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>alternate_name</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>css_class</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>default</string> </key>
+                    <value>
+                      <persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
+                    </value>
+                </item>
+                <item>
+                    <key> <string>description</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>display_maxwidth</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>display_width</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>editable</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>enabled</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>external_validator</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>extra</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>hidden</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>input_type</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>max_length</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>required</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>title</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>truncate</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>unicode</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>whitespace_preserve</string> </key>
+                    <value> <string></string> </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+        <item>
+            <key> <string>values</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>alternate_name</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>css_class</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>default</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>description</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>display_maxwidth</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>display_width</string> </key>
+                    <value> <int>20</int> </value>
+                </item>
+                <item>
+                    <key> <string>editable</string> </key>
+                    <value> <int>0</int> </value>
+                </item>
+                <item>
+                    <key> <string>enabled</string> </key>
+                    <value> <int>1</int> </value>
+                </item>
+                <item>
+                    <key> <string>external_validator</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>extra</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>hidden</string> </key>
+                    <value> <int>0</int> </value>
+                </item>
+                <item>
+                    <key> <string>input_type</string> </key>
+                    <value> <string>text</string> </value>
+                </item>
+                <item>
+                    <key> <string>max_length</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>required</string> </key>
+                    <value> <int>0</int> </value>
+                </item>
+                <item>
+                    <key> <string>title</string> </key>
+                    <value> <string>Open Tickets generated by monitoring</string> </value>
+                </item>
+                <item>
+                    <key> <string>truncate</string> </key>
+                    <value> <int>0</int> </value>
+                </item>
+                <item>
+                    <key> <string>unicode</string> </key>
+                    <value> <int>0</int> </value>
+                </item>
+                <item>
+                    <key> <string>whitespace_preserve</string> </key>
+                    <value> <int>0</int> </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+      </dictionary>
+    </pickle>
+  </record>
+  <record id="2" aka="AAAAAAAAAAI=">
+    <pickle>
+      <global name="TALESMethod" module="Products.Formulator.TALESField"/>
+    </pickle>
+    <pickle>
+      <dictionary>
+        <item>
+            <key> <string>_text</string> </key>
+            <value> <string>python: here.portal_catalog.countResults(portal_type="Support Request", simulation_state="validated", default_resource_uid=here.service_module.slapos_crm_monitoring.getUid())[0][0]</string> </value>
+        </item>
+      </dictionary>
+    </pickle>
+  </record>
+</ZopeData>
diff --git a/master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketCurrentStatus/your_open_ticket_total.xml b/master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketCurrentStatus/your_open_ticket_total.xml
new file mode 100644
index 000000000..e8886d67a
--- /dev/null
+++ b/master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketCurrentStatus/your_open_ticket_total.xml
@@ -0,0 +1,287 @@
+<?xml version="1.0"?>
+<ZopeData>
+  <record id="1" aka="AAAAAAAAAAE=">
+    <pickle>
+      <global name="StringField" module="Products.Formulator.StandardFields"/>
+    </pickle>
+    <pickle>
+      <dictionary>
+        <item>
+            <key> <string>id</string> </key>
+            <value> <string>your_open_ticket_total</string> </value>
+        </item>
+        <item>
+            <key> <string>message_values</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>external_validator_failed</string> </key>
+                    <value> <string>The input failed the external validator.</string> </value>
+                </item>
+                <item>
+                    <key> <string>required_not_found</string> </key>
+                    <value> <string>Input is required but no input given.</string> </value>
+                </item>
+                <item>
+                    <key> <string>too_long</string> </key>
+                    <value> <string>Too much input was given.</string> </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+        <item>
+            <key> <string>overrides</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>alternate_name</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>css_class</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>default</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>description</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>display_maxwidth</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>display_width</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>editable</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>enabled</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>external_validator</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>extra</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>hidden</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>input_type</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>max_length</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>required</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>title</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>truncate</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>unicode</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>whitespace_preserve</string> </key>
+                    <value> <string></string> </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+        <item>
+            <key> <string>tales</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>alternate_name</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>css_class</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>default</string> </key>
+                    <value>
+                      <persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
+                    </value>
+                </item>
+                <item>
+                    <key> <string>description</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>display_maxwidth</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>display_width</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>editable</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>enabled</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>external_validator</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>extra</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>hidden</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>input_type</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>max_length</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>required</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>title</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>truncate</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>unicode</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>whitespace_preserve</string> </key>
+                    <value> <string></string> </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+        <item>
+            <key> <string>values</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>alternate_name</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>css_class</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>default</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>description</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>display_maxwidth</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>display_width</string> </key>
+                    <value> <int>20</int> </value>
+                </item>
+                <item>
+                    <key> <string>editable</string> </key>
+                    <value> <int>0</int> </value>
+                </item>
+                <item>
+                    <key> <string>enabled</string> </key>
+                    <value> <int>1</int> </value>
+                </item>
+                <item>
+                    <key> <string>external_validator</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>extra</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>hidden</string> </key>
+                    <value> <int>0</int> </value>
+                </item>
+                <item>
+                    <key> <string>input_type</string> </key>
+                    <value> <string>text</string> </value>
+                </item>
+                <item>
+                    <key> <string>max_length</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>required</string> </key>
+                    <value> <int>0</int> </value>
+                </item>
+                <item>
+                    <key> <string>title</string> </key>
+                    <value> <string>Open Ticket to Respond</string> </value>
+                </item>
+                <item>
+                    <key> <string>truncate</string> </key>
+                    <value> <int>0</int> </value>
+                </item>
+                <item>
+                    <key> <string>unicode</string> </key>
+                    <value> <int>0</int> </value>
+                </item>
+                <item>
+                    <key> <string>whitespace_preserve</string> </key>
+                    <value> <int>0</int> </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+      </dictionary>
+    </pickle>
+  </record>
+  <record id="2" aka="AAAAAAAAAAI=">
+    <pickle>
+      <global name="TALESMethod" module="Products.Formulator.TALESField"/>
+    </pickle>
+    <pickle>
+      <dictionary>
+        <item>
+            <key> <string>_text</string> </key>
+            <value> <string>python: here.portal_catalog.countResults(portal_type="Support Request", simulation_state="validated", default_resource_uid="NOT %s" % here.service_module.slapos_crm_monitoring.getUid())[0][0]</string> </value>
+        </item>
+      </dictionary>
+    </pickle>
+  </record>
+</ZopeData>
diff --git a/master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketCurrentStatus/your_suspended_monitor_ticket_total.xml b/master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketCurrentStatus/your_suspended_monitor_ticket_total.xml
new file mode 100644
index 000000000..76f0971d4
--- /dev/null
+++ b/master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketCurrentStatus/your_suspended_monitor_ticket_total.xml
@@ -0,0 +1,287 @@
+<?xml version="1.0"?>
+<ZopeData>
+  <record id="1" aka="AAAAAAAAAAE=">
+    <pickle>
+      <global name="StringField" module="Products.Formulator.StandardFields"/>
+    </pickle>
+    <pickle>
+      <dictionary>
+        <item>
+            <key> <string>id</string> </key>
+            <value> <string>your_suspended_monitor_ticket_total</string> </value>
+        </item>
+        <item>
+            <key> <string>message_values</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>external_validator_failed</string> </key>
+                    <value> <string>The input failed the external validator.</string> </value>
+                </item>
+                <item>
+                    <key> <string>required_not_found</string> </key>
+                    <value> <string>Input is required but no input given.</string> </value>
+                </item>
+                <item>
+                    <key> <string>too_long</string> </key>
+                    <value> <string>Too much input was given.</string> </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+        <item>
+            <key> <string>overrides</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>alternate_name</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>css_class</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>default</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>description</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>display_maxwidth</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>display_width</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>editable</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>enabled</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>external_validator</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>extra</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>hidden</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>input_type</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>max_length</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>required</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>title</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>truncate</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>unicode</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>whitespace_preserve</string> </key>
+                    <value> <string></string> </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+        <item>
+            <key> <string>tales</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>alternate_name</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>css_class</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>default</string> </key>
+                    <value>
+                      <persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
+                    </value>
+                </item>
+                <item>
+                    <key> <string>description</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>display_maxwidth</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>display_width</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>editable</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>enabled</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>external_validator</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>extra</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>hidden</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>input_type</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>max_length</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>required</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>title</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>truncate</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>unicode</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>whitespace_preserve</string> </key>
+                    <value> <string></string> </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+        <item>
+            <key> <string>values</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>alternate_name</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>css_class</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>default</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>description</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>display_maxwidth</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>display_width</string> </key>
+                    <value> <int>20</int> </value>
+                </item>
+                <item>
+                    <key> <string>editable</string> </key>
+                    <value> <int>0</int> </value>
+                </item>
+                <item>
+                    <key> <string>enabled</string> </key>
+                    <value> <int>1</int> </value>
+                </item>
+                <item>
+                    <key> <string>external_validator</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>extra</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>hidden</string> </key>
+                    <value> <int>0</int> </value>
+                </item>
+                <item>
+                    <key> <string>input_type</string> </key>
+                    <value> <string>text</string> </value>
+                </item>
+                <item>
+                    <key> <string>max_length</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>required</string> </key>
+                    <value> <int>0</int> </value>
+                </item>
+                <item>
+                    <key> <string>title</string> </key>
+                    <value> <string>Suspended Tickets generated by Monitor</string> </value>
+                </item>
+                <item>
+                    <key> <string>truncate</string> </key>
+                    <value> <int>0</int> </value>
+                </item>
+                <item>
+                    <key> <string>unicode</string> </key>
+                    <value> <int>0</int> </value>
+                </item>
+                <item>
+                    <key> <string>whitespace_preserve</string> </key>
+                    <value> <int>0</int> </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+      </dictionary>
+    </pickle>
+  </record>
+  <record id="2" aka="AAAAAAAAAAI=">
+    <pickle>
+      <global name="TALESMethod" module="Products.Formulator.TALESField"/>
+    </pickle>
+    <pickle>
+      <dictionary>
+        <item>
+            <key> <string>_text</string> </key>
+            <value> <string>python: here.portal_catalog.countResults(portal_type="Support Request", simulation_state="suspended", default_resource_uid=here.service_module.slapos_crm_monitoring.getUid())[0][0]</string> </value>
+        </item>
+      </dictionary>
+    </pickle>
+  </record>
+</ZopeData>
diff --git a/master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketCurrentStatus/your_suspended_ticket_total.xml b/master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketCurrentStatus/your_suspended_ticket_total.xml
new file mode 100644
index 000000000..38cd5c069
--- /dev/null
+++ b/master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketCurrentStatus/your_suspended_ticket_total.xml
@@ -0,0 +1,287 @@
+<?xml version="1.0"?>
+<ZopeData>
+  <record id="1" aka="AAAAAAAAAAE=">
+    <pickle>
+      <global name="StringField" module="Products.Formulator.StandardFields"/>
+    </pickle>
+    <pickle>
+      <dictionary>
+        <item>
+            <key> <string>id</string> </key>
+            <value> <string>your_suspended_ticket_total</string> </value>
+        </item>
+        <item>
+            <key> <string>message_values</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>external_validator_failed</string> </key>
+                    <value> <string>The input failed the external validator.</string> </value>
+                </item>
+                <item>
+                    <key> <string>required_not_found</string> </key>
+                    <value> <string>Input is required but no input given.</string> </value>
+                </item>
+                <item>
+                    <key> <string>too_long</string> </key>
+                    <value> <string>Too much input was given.</string> </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+        <item>
+            <key> <string>overrides</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>alternate_name</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>css_class</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>default</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>description</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>display_maxwidth</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>display_width</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>editable</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>enabled</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>external_validator</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>extra</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>hidden</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>input_type</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>max_length</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>required</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>title</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>truncate</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>unicode</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>whitespace_preserve</string> </key>
+                    <value> <string></string> </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+        <item>
+            <key> <string>tales</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>alternate_name</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>css_class</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>default</string> </key>
+                    <value>
+                      <persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
+                    </value>
+                </item>
+                <item>
+                    <key> <string>description</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>display_maxwidth</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>display_width</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>editable</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>enabled</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>external_validator</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>extra</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>hidden</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>input_type</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>max_length</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>required</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>title</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>truncate</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>unicode</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>whitespace_preserve</string> </key>
+                    <value> <string></string> </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+        <item>
+            <key> <string>values</string> </key>
+            <value>
+              <dictionary>
+                <item>
+                    <key> <string>alternate_name</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>css_class</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>default</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>description</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>display_maxwidth</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>display_width</string> </key>
+                    <value> <int>20</int> </value>
+                </item>
+                <item>
+                    <key> <string>editable</string> </key>
+                    <value> <int>0</int> </value>
+                </item>
+                <item>
+                    <key> <string>enabled</string> </key>
+                    <value> <int>1</int> </value>
+                </item>
+                <item>
+                    <key> <string>external_validator</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>extra</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>hidden</string> </key>
+                    <value> <int>0</int> </value>
+                </item>
+                <item>
+                    <key> <string>input_type</string> </key>
+                    <value> <string>text</string> </value>
+                </item>
+                <item>
+                    <key> <string>max_length</string> </key>
+                    <value> <string></string> </value>
+                </item>
+                <item>
+                    <key> <string>required</string> </key>
+                    <value> <int>0</int> </value>
+                </item>
+                <item>
+                    <key> <string>title</string> </key>
+                    <value> <string>Suspended Tickets waiting User Response</string> </value>
+                </item>
+                <item>
+                    <key> <string>truncate</string> </key>
+                    <value> <int>0</int> </value>
+                </item>
+                <item>
+                    <key> <string>unicode</string> </key>
+                    <value> <int>0</int> </value>
+                </item>
+                <item>
+                    <key> <string>whitespace_preserve</string> </key>
+                    <value> <int>0</int> </value>
+                </item>
+              </dictionary>
+            </value>
+        </item>
+      </dictionary>
+    </pickle>
+  </record>
+  <record id="2" aka="AAAAAAAAAAI=">
+    <pickle>
+      <global name="TALESMethod" module="Products.Formulator.TALESField"/>
+    </pickle>
+    <pickle>
+      <dictionary>
+        <item>
+            <key> <string>_text</string> </key>
+            <value> <string>python: here.portal_catalog.countResults(portal_type="Support Request", simulation_state="suspended", default_resource_uid="NOT %s" % here.service_module.slapos_crm_monitoring.getUid())[0][0]</string> </value>
+        </item>
+      </dictionary>
+    </pickle>
+  </record>
+</ZopeData>
diff --git a/master/bt5/slapos_crm/bt/template_action_path_list b/master/bt5/slapos_crm/bt/template_action_path_list
index 2898d3e7f..b0e2ce986 100644
--- a/master/bt5/slapos_crm/bt/template_action_path_list
+++ b/master/bt5/slapos_crm/bt/template_action_path_list
@@ -8,4 +8,5 @@ Regularisation Request | document_list
 Regularisation Request | new_event
 Regularisation Request | view
 Support Request Module | rss_view
+Support Request Module | slapos_support_request_activity_report
 Support Request | view_monitoring
\ No newline at end of file
-- 
2.30.9