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Boxiang Sun
erp5
Commits
ea074df5
Commit
ea074df5
authored
Apr 05, 2012
by
Aurel
Browse files
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Browse Files
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Email Patches
Plain Diff
add a new state in ticket workflow : suspended
parent
9e4e2e55
Changes
8
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Showing
8 changed files
with
543 additions
and
1 deletion
+543
-1
bt5/erp5_crm/WorkflowTemplateItem/portal_workflow/ticket_workflow/states/suspended.xml
...Item/portal_workflow/ticket_workflow/states/suspended.xml
+92
-0
bt5/erp5_crm/WorkflowTemplateItem/portal_workflow/ticket_workflow/states/validated.xml
...Item/portal_workflow/ticket_workflow/states/validated.xml
+2
-0
bt5/erp5_crm/WorkflowTemplateItem/portal_workflow/ticket_workflow/transitions/suspend.xml
...m/portal_workflow/ticket_workflow/transitions/suspend.xml
+62
-0
bt5/erp5_crm/WorkflowTemplateItem/portal_workflow/ticket_workflow/transitions/suspend_action.xml
...l_workflow/ticket_workflow/transitions/suspend_action.xml
+80
-0
bt5/erp5_crm/WorkflowTemplateItem/portal_workflow/ticket_workflow/worklists/0D_suspended_campaign_list.xml
.../ticket_workflow/worklists/0D_suspended_campaign_list.xml
+102
-0
bt5/erp5_crm/WorkflowTemplateItem/portal_workflow/ticket_workflow/worklists/1D_suspended_meeting_list.xml
...w/ticket_workflow/worklists/1D_suspended_meeting_list.xml
+102
-0
bt5/erp5_crm/WorkflowTemplateItem/portal_workflow/ticket_workflow/worklists/2D_suspended_support_request_list.xml
..._workflow/worklists/2D_suspended_support_request_list.xml
+102
-0
bt5/erp5_crm/bt/revision
bt5/erp5_crm/bt/revision
+1
-1
No files found.
bt5/erp5_crm/WorkflowTemplateItem/portal_workflow/ticket_workflow/states/suspended.xml
0 → 100644
View file @
ea074df5
<?xml version="1.0"?>
<ZopeData>
<record
id=
"1"
aka=
"AAAAAAAAAAE="
>
<pickle>
<global
name=
"StateDefinition"
module=
"Products.DCWorkflow.States"
/>
</pickle>
<pickle>
<dictionary>
<item>
<key>
<string>
description
</string>
</key>
<value>
<string>
Support requests that is temporarily suspended (waiting for an answer from another department or from the customer)
</string>
</value>
</item>
<item>
<key>
<string>
id
</string>
</key>
<value>
<string>
suspended
</string>
</value>
</item>
<item>
<key>
<string>
permission_roles
</string>
</key>
<value>
<persistent>
<string
encoding=
"base64"
>
AAAAAAAAAAI=
</string>
</persistent>
</value>
</item>
<item>
<key>
<string>
title
</string>
</key>
<value>
<string>
Suspended
</string>
</value>
</item>
<item>
<key>
<string>
transitions
</string>
</key>
<value>
<tuple>
<string>
invalidate
</string>
<string>
invalidate_action
</string>
<string>
validate
</string>
<string>
validate_action
</string>
</tuple>
</value>
</item>
<item>
<key>
<string>
type_list
</string>
</key>
<value>
<tuple/>
</value>
</item>
</dictionary>
</pickle>
</record>
<record
id=
"2"
aka=
"AAAAAAAAAAI="
>
<pickle>
<global
name=
"PersistentMapping"
module=
"Persistence.mapping"
/>
</pickle>
<pickle>
<dictionary>
<item>
<key>
<string>
data
</string>
</key>
<value>
<dictionary>
<item>
<key>
<string>
Access contents information
</string>
</key>
<value>
<tuple>
<string>
Assignee
</string>
<string>
Assignor
</string>
<string>
Auditor
</string>
</tuple>
</value>
</item>
<item>
<key>
<string>
Modify portal content
</string>
</key>
<value>
<tuple>
<string>
Assignee
</string>
<string>
Assignor
</string>
</tuple>
</value>
</item>
<item>
<key>
<string>
View
</string>
</key>
<value>
<tuple>
<string>
Assignee
</string>
<string>
Assignor
</string>
<string>
Auditor
</string>
</tuple>
</value>
</item>
</dictionary>
</value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
bt5/erp5_crm/WorkflowTemplateItem/portal_workflow/ticket_workflow/states/validated.xml
View file @
ea074df5
...
...
@@ -30,6 +30,8 @@
<tuple>
<string>
invalidate
</string>
<string>
invalidate_action
</string>
<string>
suspend
</string>
<string>
suspend_action
</string>
</tuple>
</value>
</item>
...
...
bt5/erp5_crm/WorkflowTemplateItem/portal_workflow/ticket_workflow/transitions/suspend.xml
0 → 100644
View file @
ea074df5
<?xml version="1.0"?>
<ZopeData>
<record
id=
"1"
aka=
"AAAAAAAAAAE="
>
<pickle>
<global
name=
"TransitionDefinition"
module=
"Products.DCWorkflow.Transitions"
/>
</pickle>
<pickle>
<dictionary>
<item>
<key>
<string>
actbox_category
</string>
</key>
<value>
<string>
workflow
</string>
</value>
</item>
<item>
<key>
<string>
actbox_icon
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
actbox_name
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
actbox_url
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
after_script_name
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
description
</string>
</key>
<value>
<string>
The suspend logical transition sets the Ticket state to suspended.
</string>
</value>
</item>
<item>
<key>
<string>
guard
</string>
</key>
<value>
<none/>
</value>
</item>
<item>
<key>
<string>
id
</string>
</key>
<value>
<string>
suspend
</string>
</value>
</item>
<item>
<key>
<string>
new_state_id
</string>
</key>
<value>
<string>
suspended
</string>
</value>
</item>
<item>
<key>
<string>
script_name
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
title
</string>
</key>
<value>
<string>
Suspend
</string>
</value>
</item>
<item>
<key>
<string>
trigger_type
</string>
</key>
<value>
<int>
2
</int>
</value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
bt5/erp5_crm/WorkflowTemplateItem/portal_workflow/ticket_workflow/transitions/suspend_action.xml
0 → 100644
View file @
ea074df5
<?xml version="1.0"?>
<ZopeData>
<record
id=
"1"
aka=
"AAAAAAAAAAE="
>
<pickle>
<global
name=
"TransitionDefinition"
module=
"Products.DCWorkflow.Transitions"
/>
</pickle>
<pickle>
<dictionary>
<item>
<key>
<string>
actbox_category
</string>
</key>
<value>
<string>
workflow
</string>
</value>
</item>
<item>
<key>
<string>
actbox_icon
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
actbox_name
</string>
</key>
<value>
<string>
Suspend Ticket
</string>
</value>
</item>
<item>
<key>
<string>
actbox_url
</string>
</key>
<value>
<string>
%(content_url)s/Base_viewWorkflowActionDialog?workflow_action=suspend_action
</string>
</value>
</item>
<item>
<key>
<string>
after_script_name
</string>
</key>
<value>
<string>
suspend
</string>
</value>
</item>
<item>
<key>
<string>
description
</string>
</key>
<value>
<string>
Declare a Ticket as suspended
</string>
</value>
</item>
<item>
<key>
<string>
guard
</string>
</key>
<value>
<persistent>
<string
encoding=
"base64"
>
AAAAAAAAAAI=
</string>
</persistent>
</value>
</item>
<item>
<key>
<string>
id
</string>
</key>
<value>
<string>
suspend_action
</string>
</value>
</item>
<item>
<key>
<string>
new_state_id
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
script_name
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
title
</string>
</key>
<value>
<string>
Suspend Ticket Action
</string>
</value>
</item>
<item>
<key>
<string>
trigger_type
</string>
</key>
<value>
<int>
1
</int>
</value>
</item>
</dictionary>
</pickle>
</record>
<record
id=
"2"
aka=
"AAAAAAAAAAI="
>
<pickle>
<global
name=
"Guard"
module=
"Products.DCWorkflow.Guard"
/>
</pickle>
<pickle>
<dictionary>
<item>
<key>
<string>
roles
</string>
</key>
<value>
<tuple>
<string>
Assignor
</string>
<string>
Assignee: Associate
</string>
</tuple>
</value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
bt5/erp5_crm/WorkflowTemplateItem/portal_workflow/ticket_workflow/worklists/0D_suspended_campaign_list.xml
0 → 100644
View file @
ea074df5
<?xml version="1.0"?>
<ZopeData>
<record
id=
"1"
aka=
"AAAAAAAAAAE="
>
<pickle>
<global
name=
"WorklistDefinition"
module=
"Products.DCWorkflow.Worklists"
/>
</pickle>
<pickle>
<dictionary>
<item>
<key>
<string>
actbox_category
</string>
</key>
<value>
<string>
global
</string>
</value>
</item>
<item>
<key>
<string>
actbox_icon
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
actbox_name
</string>
</key>
<value>
<string>
Suspended Campaigns (%(count)s)
</string>
</value>
</item>
<item>
<key>
<string>
actbox_url
</string>
</key>
<value>
<string
encoding=
"cdata"
>
<![CDATA[
campaign_module?simulation_state=suspended&portal_type:list=%(portal_type)s&local_roles:list=%(local_roles)s&reset:int=1
]]>
</string>
</value>
</item>
<item>
<key>
<string>
description
</string>
</key>
<value>
<string>
Suspended Campaign
</string>
</value>
</item>
<item>
<key>
<string>
guard
</string>
</key>
<value>
<persistent>
<string
encoding=
"base64"
>
AAAAAAAAAAI=
</string>
</persistent>
</value>
</item>
<item>
<key>
<string>
id
</string>
</key>
<value>
<string>
0D_suspended_campaign_list
</string>
</value>
</item>
<item>
<key>
<string>
var_matches
</string>
</key>
<value>
<persistent>
<string
encoding=
"base64"
>
AAAAAAAAAAM=
</string>
</persistent>
</value>
</item>
</dictionary>
</pickle>
</record>
<record
id=
"2"
aka=
"AAAAAAAAAAI="
>
<pickle>
<global
name=
"Guard"
module=
"Products.DCWorkflow.Guard"
/>
</pickle>
<pickle>
<dictionary>
<item>
<key>
<string>
roles
</string>
</key>
<value>
<tuple>
<string>
Assignor
</string>
<string>
Assignee
</string>
</tuple>
</value>
</item>
</dictionary>
</pickle>
</record>
<record
id=
"3"
aka=
"AAAAAAAAAAM="
>
<pickle>
<global
name=
"PersistentMapping"
module=
"Persistence.mapping"
/>
</pickle>
<pickle>
<dictionary>
<item>
<key>
<string>
data
</string>
</key>
<value>
<dictionary>
<item>
<key>
<string>
portal_type
</string>
</key>
<value>
<tuple>
<string>
Campaign
</string>
</tuple>
</value>
</item>
<item>
<key>
<string>
simulation_state
</string>
</key>
<value>
<tuple>
<string>
suspended
</string>
</tuple>
</value>
</item>
</dictionary>
</value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
bt5/erp5_crm/WorkflowTemplateItem/portal_workflow/ticket_workflow/worklists/1D_suspended_meeting_list.xml
0 → 100644
View file @
ea074df5
<?xml version="1.0"?>
<ZopeData>
<record
id=
"1"
aka=
"AAAAAAAAAAE="
>
<pickle>
<global
name=
"WorklistDefinition"
module=
"Products.DCWorkflow.Worklists"
/>
</pickle>
<pickle>
<dictionary>
<item>
<key>
<string>
actbox_category
</string>
</key>
<value>
<string>
global
</string>
</value>
</item>
<item>
<key>
<string>
actbox_icon
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
actbox_name
</string>
</key>
<value>
<string>
Suspended Meetings (%(count)s)
</string>
</value>
</item>
<item>
<key>
<string>
actbox_url
</string>
</key>
<value>
<string
encoding=
"cdata"
>
<![CDATA[
meeting_module?simulation_state=suspended&portal_type:list=%(portal_type)s&local_roles:list=%(local_roles)s&reset:int=1
]]>
</string>
</value>
</item>
<item>
<key>
<string>
description
</string>
</key>
<value>
<string>
Suspended Meetings
</string>
</value>
</item>
<item>
<key>
<string>
guard
</string>
</key>
<value>
<persistent>
<string
encoding=
"base64"
>
AAAAAAAAAAI=
</string>
</persistent>
</value>
</item>
<item>
<key>
<string>
id
</string>
</key>
<value>
<string>
1D_suspended_meeting_list
</string>
</value>
</item>
<item>
<key>
<string>
var_matches
</string>
</key>
<value>
<persistent>
<string
encoding=
"base64"
>
AAAAAAAAAAM=
</string>
</persistent>
</value>
</item>
</dictionary>
</pickle>
</record>
<record
id=
"2"
aka=
"AAAAAAAAAAI="
>
<pickle>
<global
name=
"Guard"
module=
"Products.DCWorkflow.Guard"
/>
</pickle>
<pickle>
<dictionary>
<item>
<key>
<string>
roles
</string>
</key>
<value>
<tuple>
<string>
Assignor
</string>
<string>
Assignee
</string>
</tuple>
</value>
</item>
</dictionary>
</pickle>
</record>
<record
id=
"3"
aka=
"AAAAAAAAAAM="
>
<pickle>
<global
name=
"PersistentMapping"
module=
"Persistence.mapping"
/>
</pickle>
<pickle>
<dictionary>
<item>
<key>
<string>
data
</string>
</key>
<value>
<dictionary>
<item>
<key>
<string>
portal_type
</string>
</key>
<value>
<tuple>
<string>
Meeting
</string>
</tuple>
</value>
</item>
<item>
<key>
<string>
simulation_state
</string>
</key>
<value>
<tuple>
<string>
suspended
</string>
</tuple>
</value>
</item>
</dictionary>
</value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
bt5/erp5_crm/WorkflowTemplateItem/portal_workflow/ticket_workflow/worklists/2D_suspended_support_request_list.xml
0 → 100644
View file @
ea074df5
<?xml version="1.0"?>
<ZopeData>
<record
id=
"1"
aka=
"AAAAAAAAAAE="
>
<pickle>
<global
name=
"WorklistDefinition"
module=
"Products.DCWorkflow.Worklists"
/>
</pickle>
<pickle>
<dictionary>
<item>
<key>
<string>
actbox_category
</string>
</key>
<value>
<string>
global
</string>
</value>
</item>
<item>
<key>
<string>
actbox_icon
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
actbox_name
</string>
</key>
<value>
<string>
Suspended Support Requests (%(count)s)
</string>
</value>
</item>
<item>
<key>
<string>
actbox_url
</string>
</key>
<value>
<string
encoding=
"cdata"
>
<![CDATA[
support_request_module?simulation_state=suspended&portal_type:list=%(portal_type)s&local_roles:list=%(local_roles)s&reset:int=1
]]>
</string>
</value>
</item>
<item>
<key>
<string>
description
</string>
</key>
<value>
<string>
Suspended Support Requests
</string>
</value>
</item>
<item>
<key>
<string>
guard
</string>
</key>
<value>
<persistent>
<string
encoding=
"base64"
>
AAAAAAAAAAI=
</string>
</persistent>
</value>
</item>
<item>
<key>
<string>
id
</string>
</key>
<value>
<string>
2D_suspended_support_request_list
</string>
</value>
</item>
<item>
<key>
<string>
var_matches
</string>
</key>
<value>
<persistent>
<string
encoding=
"base64"
>
AAAAAAAAAAM=
</string>
</persistent>
</value>
</item>
</dictionary>
</pickle>
</record>
<record
id=
"2"
aka=
"AAAAAAAAAAI="
>
<pickle>
<global
name=
"Guard"
module=
"Products.DCWorkflow.Guard"
/>
</pickle>
<pickle>
<dictionary>
<item>
<key>
<string>
roles
</string>
</key>
<value>
<tuple>
<string>
Assignor
</string>
<string>
Assignee
</string>
</tuple>
</value>
</item>
</dictionary>
</pickle>
</record>
<record
id=
"3"
aka=
"AAAAAAAAAAM="
>
<pickle>
<global
name=
"PersistentMapping"
module=
"Persistence.mapping"
/>
</pickle>
<pickle>
<dictionary>
<item>
<key>
<string>
data
</string>
</key>
<value>
<dictionary>
<item>
<key>
<string>
portal_type
</string>
</key>
<value>
<tuple>
<string>
Support Request
</string>
</tuple>
</value>
</item>
<item>
<key>
<string>
simulation_state
</string>
</key>
<value>
<tuple>
<string>
suspended
</string>
</tuple>
</value>
</item>
</dictionary>
</value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
bt5/erp5_crm/bt/revision
View file @
ea074df5
590
\ No newline at end of file
592
\ No newline at end of file
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