@@ -5,41 +5,41 @@ info: To determine the technical writer assigned to the Stage/Group associated w
...
@@ -5,41 +5,41 @@ info: To determine the technical writer assigned to the Stage/Group associated w
type:index, reference
type:index, reference
---
---
# GitLab.com subscription **(BRONZE ONLY)**
# GitLab SaaS subscription **(PREMIUM SAAS)**
GitLab.com is GitLab Inc.'s software-as-a-service offering. You don't need to
GitLab SaaS is GitLab Inc.'s software-as-a-service offering. You don't need to
install anything to use GitLab.com, you only need to
install anything to use GitLab SaaS, you only need to
[sign up](https://gitlab.com/users/sign_up) and start using GitLab straight away.
[sign up](https://gitlab.com/users/sign_up) and start using GitLab straight away.
This page reviews the details of your GitLab.com subscription.
This page reviews the details of your GitLab SaaS subscription.
## Choose a GitLab.com group or personal subscription
## Choose a GitLab SaaS group or personal subscription
On GitLab.com you can apply a subscription to either a group or a personal namespace.
On GitLab SaaS you can apply a subscription to either a group or a personal namespace.
When applied to:
When applied to:
- A **group**, the group, all subgroups, and all projects under the selected
- A **group**, the group, all subgroups, and all projects under the selected
group on GitLab.com contains the features of the associated tier. GitLab recommends
group on GitLab SaaS contains the features of the associated tier. GitLab recommends
choosing a group plan when managing an organization's projects and users.
choosing a group plan when managing an organization's projects and users.
- A **personal user space**, all projects contain features with the
- A **personal user space**, all projects contain features with the
subscription applied, but as it's not a group, group features aren't available.
subscription applied, but as it's not a group, group features aren't available.
You can read more about [common misconceptions](https://about.gitlab.com/handbook/marketing/strategic-marketing/enablement/dotcom-subscriptions/#common-misconceptions) regarding a GitLab.com subscription to help avoid issues.
You can read more about [common misconceptions](https://about.gitlab.com/handbook/marketing/strategic-marketing/enablement/dotcom-subscriptions/#common-misconceptions) regarding a GitLab SaaS subscription to help avoid issues.
## Choose a GitLab.com tier
## Choose a GitLab SaaS tier
Pricing is [tier-based](https://about.gitlab.com/pricing/), allowing you to choose
Pricing is [tier-based](https://about.gitlab.com/pricing/), allowing you to choose
the features which fit your budget. For information on what features are available
the features which fit your budget. For information on what features are available
1. Link your GitLab.com account with your Customers Portal account.
1. Link your GitLab SaaS account with your Customers Portal account.
Once a plan has been selected, if your account is not
Once a plan has been selected, if your account is not
already linked, GitLab prompts you to link your account with a
already linked, GitLab prompts you to link your account with a
**Sign in to GitLab.com** button.
**Sign in to GitLab.com** button.
...
@@ -90,11 +90,11 @@ To subscribe to GitLab.com:
...
@@ -90,11 +90,11 @@ To subscribe to GitLab.com:
NOTE:
NOTE:
You can also go to the [**My Account**](https://customers.gitlab.com/customers/edit)
You can also go to the [**My Account**](https://customers.gitlab.com/customers/edit)
page to add or change the GitLab.com account link.
page to add or change the GitLab SaaS account link.
## View your GitLab.com subscription
## View your GitLab SaaS subscription
To see the status of your GitLab.com subscription, log in to GitLab.com and go
To see the status of your GitLab SaaS subscription, log in to GitLab SaaS and go
to the **Billing** section of the relevant namespace:
to the **Billing** section of the relevant namespace:
-**For individuals**: Visit the [billing page](https://gitlab.com/profile/billings)
-**For individuals**: Visit the [billing page](https://gitlab.com/profile/billings)
...
@@ -147,12 +147,12 @@ For example:
...
@@ -147,12 +147,12 @@ For example:
| Amir | `ami` | Yes |
| Amir | `ami` | Yes |
| Amir | `amr` | No |
| Amir | `amr` | No |
## Renew your GitLab.com subscription
## Renew your GitLab SaaS subscription
To renew your subscription:
To renew your subscription:
1.[Prepare for renewal by reviewing your account](#prepare-for-renewal-by-reviewing-your-account)
1.[Prepare for renewal by reviewing your account.](#prepare-for-renewal-by-reviewing-your-account)
1.[Renew your GitLab.com subscription](#renew-or-change-a-gitlabcom-subscription)
1.[Renew your GitLab SaaS subscription.](#renew-or-change-a-gitlab-saas-subscription)
### Prepare for renewal by reviewing your account
### Prepare for renewal by reviewing your account
...
@@ -180,21 +180,21 @@ It's important to regularly review your user accounts, because:
...
@@ -180,21 +180,21 @@ It's important to regularly review your user accounts, because:
A GitLab subscription is valid for a specific number of users. For details, see
A GitLab subscription is valid for a specific number of users. For details, see
[Choose the number of users](#choose-the-number-of-users).
[Choose the number of users](#choose-the-number-of-users).
If the number of [billable users](#view-your-gitlabcom-subscription) exceeds the number included in the subscription, known
If the number of [billable users](#view-your-gitlab-saas-subscription) exceeds the number included in the subscription, known
as the number of _users over license_, you must pay for the excess number of
as the number of _users over license_, you must pay for the excess number of
users either before renewal, or at the time of renewal. This is also known the
users either before renewal, or at the time of renewal. This is also known the
_true up_ process.
_true up_ process.
### Renew or change a GitLab.com subscription
### Renew or change a GitLab SaaS subscription
You can adjust the number of users before renewing your GitLab.com subscription.
You can adjust the number of users before renewing your GitLab SaaS subscription.
- To renew for more users than are currently included in your GitLab.com plan, [add users to your subscription](#add-users-to-your-subscription).
- To renew for more users than are currently included in your GitLab SaaS plan, [add users to your subscription](#add-users-to-your-subscription).
- To renew for fewer users than are currently included in your GitLab.com plan,
- To renew for fewer users than are currently included in your GitLab SaaS plan,
either [disable](../../user/admin_area/activating_deactivating_users.md#deactivating-a-user) or [block](../../user/admin_area/blocking_unblocking_users.md#blocking-a-user) the user accounts you no longer need.
either [disable](../../user/admin_area/activating_deactivating_users.md#deactivating-a-user) or [block](../../user/admin_area/blocking_unblocking_users.md#blocking-a-user) the user accounts you no longer need.
For details on upgrading your subscription tier, see
For details on upgrading your subscription tier, see
[Upgrade your GitLab.com subscription tier](#upgrade-your-gitlabcom-subscription-tier).
[Upgrade your GitLab SaaS subscription tier](#upgrade-your-gitlab-saas-subscription-tier).
#### Automatic renewal
#### Automatic renewal
...
@@ -235,7 +235,7 @@ The following is emailed to you:
...
@@ -235,7 +235,7 @@ The following is emailed to you:
- A payment receipt. You can also access this information in the Customers Portal under
- A payment receipt. You can also access this information in the Customers Portal under
@@ -303,11 +302,11 @@ main quota. You can find pricing for additional CI/CD minutes in the
...
@@ -303,11 +302,11 @@ main quota. You can find pricing for additional CI/CD minutes in the
- Are only used after the shared quota included in your subscription runs out.
- Are only used after the shared quota included in your subscription runs out.
- Roll over month to month.
- Roll over month to month.
To purchase additional minutes for your group on GitLab.com:
To purchase additional minutes for your group on GitLab SaaS:
1. From your group, go to **Settings > Usage Quotas**.
1. From your group, go to **Settings > Usage Quotas**.
1. Select **Buy additional minutes** and GitLab directs you to the Customers Portal.
1. Select **Buy additional minutes** and GitLab directs you to the Customers Portal.
1. Locate the subscription card that's linked to your group on GitLab.com, click **Buy more CI minutes**, and complete the details about the transaction.
1. Locate the subscription card that's linked to your group on GitLab SaaS, click **Buy more CI minutes**, and complete the details about the transaction.
1. Once we have processed your payment, the extra CI minutes are synced to your group namespace.
1. Once we have processed your payment, the extra CI minutes are synced to your group namespace.
1. To confirm the available CI minutes, go to your group, then **Settings > Usage Quotas**.
1. To confirm the available CI minutes, go to your group, then **Settings > Usage Quotas**.
...
@@ -317,7 +316,7 @@ To purchase additional minutes for your personal namespace:
...
@@ -317,7 +316,7 @@ To purchase additional minutes for your personal namespace:
1. Click your avatar, then go to **Settings > Usage Quotas**.
1. Click your avatar, then go to **Settings > Usage Quotas**.
1. Select **Buy additional minutes** and GitLab redirects you to the Customers Portal.
1. Select **Buy additional minutes** and GitLab redirects you to the Customers Portal.
1. Locate the subscription card that's linked to your personal namespace on GitLab.com, click **Buy more CI minutes**, and complete the details about the transaction. Once we have processed your payment, the extra CI minutes are synced to your personal namespace.
1. Locate the subscription card that's linked to your personal namespace on GitLab SaaS, click **Buy more CI minutes**, and complete the details about the transaction. Once we have processed your payment, the extra CI minutes are synced to your personal namespace.
1. To confirm the available CI minutes for your personal projects, click your avatar, then go to **Settings > Usage Quotas**.
1. To confirm the available CI minutes for your personal projects, click your avatar, then go to **Settings > Usage Quotas**.
The **Additional minutes** displayed now includes the purchased additional CI minutes, plus any minutes rolled over from last month.
The **Additional minutes** displayed now includes the purchased additional CI minutes, plus any minutes rolled over from last month.
...
@@ -348,7 +347,7 @@ locked. Projects can only be unlocked by purchasing more storage subscription un
...
@@ -348,7 +347,7 @@ locked. Projects can only be unlocked by purchasing more storage subscription un
To purchase more storage for either a personal or group namespace:
To purchase more storage for either a personal or group namespace:
1. Sign in to GitLab.com.
1. Sign in to GitLab SaaS.
1. From either your personal homepage or the group's page, go to **Settings > Usage Quotas**.
1. From either your personal homepage or the group's page, go to **Settings > Usage Quotas**.
1. For each locked project, total by how much its **Usage** exceeds the free quota and purchased
1. For each locked project, total by how much its **Usage** exceeds the free quota and purchased
storage. You must purchase the storage increment that exceeds this total.
storage. You must purchase the storage increment that exceeds this total.
...
@@ -361,7 +360,7 @@ To purchase more storage for either a personal or group namespace:
...
@@ -361,7 +360,7 @@ To purchase more storage for either a personal or group namespace:
1. Select the **Privacy Policy** and **Terms of Service** checkbox.
1. Select the **Privacy Policy** and **Terms of Service** checkbox.
1. Select **Buy subscription**.
1. Select **Buy subscription**.
1. Sign out of the Customers Portal.
1. Sign out of the Customers Portal.
1. Switch back to the GitLab.com tab and refresh the page.
1. Switch back to the GitLab SaaS tab and refresh the page.
The **Purchased storage available** total is incremented by the amount purchased. All locked
The **Purchased storage available** total is incremented by the amount purchased. All locked
projects are unlocked and their excess usage is deducted from the additional storage.
projects are unlocked and their excess usage is deducted from the additional storage.
You can install, administer, and maintain your own GitLab instance.
You can install, administer, and maintain your own GitLab instance.
...
@@ -37,10 +37,10 @@ at each tier, see the
...
@@ -37,10 +37,10 @@ at each tier, see the
## Subscription seats
## Subscription seats
A self-managed subscription uses a hybrid model. You pay for a subscription
A GitLab self-managed subscription uses a hybrid model. You pay for a subscription
according to the maximum number of users enabled during the subscription period.
according to the maximum number of users enabled during the subscription period.
For instances that aren't offline or on a closed network, the maximum number of
For instances that aren't offline or on a closed network, the maximum number of
simultaneous users in the self-managed installation is checked each quarter,
simultaneous users in the GitLab self-managed installation is checked each quarter,
using [Seat Link](#seat-link).
using [Seat Link](#seat-link).
### Billable users
### Billable users
...
@@ -76,15 +76,14 @@ GitLab has several features which can help you manage the number of users:
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@@ -76,15 +76,14 @@ GitLab has several features which can help you manage the number of users:
## Obtain a subscription
## Obtain a subscription
To subscribe to GitLab through a self-managed installation:
To subscribe to GitLab through a GitLab self-managed installation:
1. Go to the [Customers Portal](https://customers.gitlab.com/) and purchase a
1. Go to the [Customers Portal](https://customers.gitlab.com/) and purchase a GitLab self-managed plan.
**Starter**, **Premium**, or **Ultimate** self-managed plan.
1. After purchase, a license file is sent to the email address associated to the Customers Portal account,
1. After purchase, a license file is sent to the email address associated to the Customers Portal account,
which must be [uploaded to your GitLab instance](../../user/admin_area/license.md#uploading-your-license).
which must be [uploaded to your GitLab instance](../../user/admin_area/license.md#uploading-your-license).
NOTE:
NOTE:
If you're purchasing a subscription for an existing **Core** self-managed
If you're purchasing a subscription for an existing **Free** GitLab self-managed
instance, ensure you're purchasing enough seats to
instance, ensure you're purchasing enough seats to
[cover your users](../../user/admin_area/index.md#administering-users).
[cover your users](../../user/admin_area/index.md#administering-users).
...
@@ -114,7 +113,7 @@ It also displays the following important statistics:
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@@ -114,7 +113,7 @@ It also displays the following important statistics:
To renew your subscription,
To renew your subscription,
[prepare for renewal by reviewing your account](#prepare-for-renewal-by-reviewing-your-account),
[prepare for renewal by reviewing your account](#prepare-for-renewal-by-reviewing-your-account),
then [renew your self-managed subscription](#renew-a-subscription).
then [renew your GitLab self-managed subscription](#renew-a-subscription).
### Prepare for renewal by reviewing your account
### Prepare for renewal by reviewing your account
...
@@ -203,9 +202,9 @@ An invoice is generated for the renewal and available for viewing or download on
...
@@ -203,9 +202,9 @@ An invoice is generated for the renewal and available for viewing or download on
> [Introduced](https://gitlab.com/gitlab-org/gitlab/-/issues/208832) in [GitLab Starter](https://about.gitlab.com/pricing/) 12.9.
> [Introduced](https://gitlab.com/gitlab-org/gitlab/-/issues/208832) in [GitLab Starter](https://about.gitlab.com/pricing/) 12.9.
Seat Link allows GitLab Inc. to provide our self-managed customers with prorated charges for user growth throughout the year using a quarterly reconciliation process.
Seat Link allows GitLab Inc. to provide our GitLab self-managed customers with prorated charges for user growth throughout the year using a quarterly reconciliation process.
Seat Link daily sends a count of all users in connected self-managed instances to GitLab. That information is used to automate prorated reconciliations. The data is sent securely through an encrypted HTTPS connection to `customers.gitlab.com` on port `443`.
Seat Link daily sends a count of all users in connected GitLab self-managed instances to GitLab. That information is used to automate prorated reconciliations. The data is sent securely through an encrypted HTTPS connection to `customers.gitlab.com` on port `443`.
Seat Link provides **only** the following information to GitLab:
Seat Link provides **only** the following information to GitLab:
...
@@ -325,7 +324,7 @@ behave as expected if you're not prepared for the expiry. For example,
...
@@ -325,7 +324,7 @@ behave as expected if you're not prepared for the expiry. For example,
[environment specific variables not being passed](https://gitlab.com/gitlab-org/gitlab/-/issues/24759).
[environment specific variables not being passed](https://gitlab.com/gitlab-org/gitlab/-/issues/24759).
If you renew or upgrade, your data is again accessible.
If you renew or upgrade, your data is again accessible.
For self-managed customers, there is a 14-day grace period when your features
For GitLab self-managed customers, there is a 14-day grace period when your features
continue to work as-is, after which the entire instance becomes read
continue to work as-is, after which the entire instance becomes read
