if you installed using Omnibus, or [restart GitLab](../administration/restart_gitlab.md#installations-from-source)
if you installed from source.
Check the [`production.log`](../administration/logs.md#productionlog)
on your GitLab server to obtain further details. If you are getting the error like
`Faraday::ConnectionFailed (execution expired)` in the log, there may be a connectivity issue
between your GitLab instance and GitHub Enterprise. To verify it, [start the rails console](../administration/operations/rails_console.md#starting-a-rails-console-session)
and run the commands below replacing `<github_url>` with the URL of your GitHub Enterprise instance:
### Signing in using GitHub Enterprise returns a 500 error
```ruby
uri=URI.parse("https://<github_url>")# replace `GitHub-URL` with the real one here