Commit 5b92c680 authored by Evan Read's avatar Evan Read

Merge branch 'improved-documentation-deactivating-users' into 'master'

Improve documentation about blocking/deactivating users

See merge request gitlab-org/gitlab!19757
parents 448af89e c3056cc8
......@@ -112,8 +112,8 @@ To list users matching a specific criteria, click on one of the following tabs o
- **2FA Enabled**
- **2FA Disabled**
- **External**
- **Blocked**
- **Deactivated**
- **[Blocked](../profile/account/blocking_unblocking_users.md)**
- **[Deactivated](../profile/account/activating_deactivating_users.md)**
- **Without projects**
For each user, their username, email address, are listed, also the date their account was
......
---
type: howto
---
# Activating and deactivating users
## Deactivating a user
> [Introduced](https://gitlab.com/gitlab-org/gitlab-ce/issues/63921) in GitLab 12.4.
In order to temporarily prevent access by a GitLab user that has no recent activity, administrators can choose to deactivate the user.
Deactivating a user is functionally identical to [blocking a user](blocking_unblocking_users.md), with the following differences:
- It does not prohibit the user from logging back in via the UI.
- Once a deactivated user logs back into the GitLab UI, their account is set to active.
A deactivated user:
- Cannot access Git repositories or the API.
- Will not receive any notifications from GitLab.
- Will not be able to use [slash commands](../../../integration/slash_commands.md).
Personal projects, group and user history of the deactivated user will be left intact.
A user can be deactivated from the Admin area. To do this:
1. Navigate to **Admin Area > Overview > Users**.
1. Select a user.
1. Under the **Account** tab, click **Deactivate user**.
Please note that for the deactivation option to be visible to an admin, the user:
- Must be currently active.
- Should not have any activity in the last 180 days.
Users can also be deactivated using the [GitLab API](../../../api/users.html#deactivate-user).
NOTE: **Note:**
A deactivated user does not consume a [seat](../../../subscriptions/index.md#managing-subscriptions).
## Activating a user
> [Introduced](https://gitlab.com/gitlab-org/gitlab-ce/issues/63921) in GitLab 12.4.
A deactivated user can be activated from the Admin area.
To do this:
1. Navigate to **Admin Area > Overview > Users**.
1. Click on the **Deactivated** tab.
1. Select a user.
1. Under the **Account** tab, click **Activate user**.
Users can also be activated using the [GitLab API](../../../api/users.html#activate-user).
NOTE: **Note:**
Activating a user will change the user's state to active and it consumes a [seat](../../../subscriptions/index.md#managing-subscriptions).
TIP: **Tip:**
A deactivated user can also activate their account by themselves by simply logging back via the UI.
---
type: howto
---
# Blocking and unblocking users
## Blocking a user
Inorder to completely prevent access of a user to the GitLab instance, admin can choose to block the user.
Users can be blocked [via an abuse report](../../admin_area/abuse_reports.md#blocking-users),
or directly from the Admin area. To do this:
1. Navigate to **Admin Area > Overview > Users**.
1. Select a user.
1. Under the **Account** tab, click **Block user**.
A blocked user:
- Will not be able to login.
- Cannot access Git repositories or the API.
- Will not receive any notifications from GitLab.
- Will not be able to use [slash commands](../../../integration/slash_commands.md).
Personal projects, group and user history of the blocked user will be left intact.
Users can also be blocked using the [GitLab API](../../../api/users.html#block-user).
NOTE: **Note:**
A blocked user does not consume a [seat](../../../subscriptions/index.md#managing-subscriptions).
## Unblocking a user
A blocked user can be unblocked from the Admin area. To do this:
1. Navigate to **Admin Area > Overview > Users**.
1. Click on the **Blocked** tab.
1. Select a user.
1. Under the **Account** tab, click **Unblock user**.
Users can also be unblocked using the [GitLab API](../../../api/users.html#unblock-user).
NOTE: **Note:**
Unblocking a user will change the user's state to active and it consumes a [seat](../../../subscriptions/index.md#managing-subscriptions).
......@@ -32,63 +32,6 @@ As an administrator, you can delete a user account by:
- **Delete user and contributions** to delete the user and
their associated records.
### Blocking a user
In addition to blocking a user
[via an abuse report](../../admin_area/abuse_reports.md#blocking-users),
a user can be blocked directly from the Admin area. To do this:
1. Navigate to **Admin Area > Overview > Users**.
1. Selecting a user.
1. Under the **Account** tab, click **Block user**.
### Deactivating a user
> [Introduced](https://gitlab.com/gitlab-org/gitlab-ce/issues/63921) in GitLab 12.4.
A user can be deactivated from the Admin area. Deactivating a user is functionally identical to blocking a user, with the following differences:
- It does not prohibit the user from logging back in via the UI.
- Once a deactivated user logs back into the GitLab UI, their account is set to active.
A deactivated user:
- Cannot access Git repositories or the API.
- Will not receive any notifications from GitLab.
- Will not be able to use [slash commands](../../../integration/slash_commands.md).
Personal projects, group and user history of the deactivated user will be left intact.
NOTE: **Note:**
A deactivated user does not consume a [seat](../../../subscriptions/index.md#managing-subscriptions).
To do this:
1. Navigate to **Admin Area > Overview > Users**.
1. Select a user.
1. Under the **Account** tab, click **Deactivate user**.
Please note that for the deactivation option to be visible to an admin, the user:
- Must be currently active.
- Should not have any activity in the last 180 days.
### Activating a user
> [Introduced](https://gitlab.com/gitlab-org/gitlab-ce/issues/63921) in GitLab 12.4.
A deactivated user can be activated from the Admin area. Activating a user sets their account to active state.
To do this:
1. Navigate to **Admin Area > Overview > Users**.
1. Click on the **Deactivated** tab.
1. Select a user.
1. Under the **Account** tab, click **Activate user**.
TIP: **Tip:**
A deactivated user can also activate their account by themselves by simply logging back via the UI.
## Associated Records
> - Introduced for issues in
......
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