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nexedi
gitlab-ce
Commits
d1e902be
Commit
d1e902be
authored
Jul 06, 2020
by
John Long
Committed by
Marcin Sedlak-Jakubowski
Jul 06, 2020
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Add omnibus config example to service desk docs
parent
2fdae334
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doc/user/project/service_desk.md
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doc/user/project/service_desk.md
View file @
d1e902be
...
@@ -149,7 +149,9 @@ It can contain only lowercase letters (`a-z`), numbers (`0-9`), or underscores (
...
@@ -149,7 +149,9 @@ It can contain only lowercase letters (`a-z`), numbers (`0-9`), or underscores (
![
Setting custom Service Desk email address
](
img/service_desk_custom_email_address_v13_0.png
)
![
Setting custom Service Desk email address
](
img/service_desk_custom_email_address_v13_0.png
)
For example, suppose you add the following to your configuration:
You can add the following snippets to your configuration.
Example for installations from source:
```
yaml
```
yaml
service_desk_email
:
service_desk_email
:
...
@@ -167,6 +169,32 @@ service_desk_email:
...
@@ -167,6 +169,32 @@ service_desk_email:
expunge_deleted
:
true
expunge_deleted
:
true
```
```
Example for Omnibus GitLab installations:
```
ruby
gitlab_rails
[
'service_desk_email_enabled'
]
=
true
gitlab_rails
[
'service_desk_email_address'
]
=
"project_contact+%{key}@gmail.com"
gitlab_rails
[
'service_desk_email_email'
]
=
"project_support@gmail.com"
gitlab_rails
[
'service_desk_email_password'
]
=
"[REDACTED]"
gitlab_rails
[
'service_desk_email_mailbox_name'
]
=
"inbox"
gitlab_rails
[
'service_desk_email_idle_timeout'
]
=
60
gitlab_rails
[
'service_desk_email_log_file'
]
=
"/var/log/gitlab/mailroom/mail_room_json.log"
gitlab_rails
[
'service_desk_email_host'
]
=
"imap.gmail.com"
gitlab_rails
[
'service_desk_email_port'
]
=
993
gitlab_rails
[
'service_desk_email_ssl'
]
=
true
gitlab_rails
[
'service_desk_email_start_tls'
]
=
false
```
In this case, suppose the
`mygroup/myproject`
project Service Desk settings has the project name
In this case, suppose the
`mygroup/myproject`
project Service Desk settings has the project name
suffix set to
`support`
, and a user sends an email to
`project_contact+mygroup-myproject-support@example.com`
.
suffix set to
`support`
, and a user sends an email to
`project_contact+mygroup-myproject-support@example.com`
.
As a result, a new Service Desk issue is created from this email in the
`mygroup/myproject`
project.
As a result, a new Service Desk issue is created from this email in the
`mygroup/myproject`
project.
...
...
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