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Commit 01627ed7 authored by Romain Courteaud's avatar Romain Courteaud
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Add regularisation request escalation alarms. 

Change the ticket resource and inform the customer.
parent 34566873
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Showing with 3878 additions and 2 deletions
master/bt5/slapos_crm/PathTemplateItem/portal_alarms/slapos_crm_trigger_acknowledgment_escalation.xml 0 → 100644
View file @ 01627ed7
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<global name="Alarm" module="erp5.portal_type"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>active_sense_method_id</string> </key>
<value> <string>Alarm_triggerEscalationOnAcknowledgmentRegularisationRequest</string> </value>
</item>
<item>
<key> <string>description</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>enabled</string> </key>
<value> <int>1</int> </value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>slapos_crm_trigger_acknowledgment_escalation</string> </value>
</item>
<item>
<key> <string>periodicity_hour</string> </key>
<value>
<tuple/>
</value>
</item>
<item>
<key> <string>periodicity_hour_frequency</string> </key>
<value> <int>6</int> </value>
</item>
<item>
<key> <string>periodicity_minute</string> </key>
<value>
<tuple/>
</value>
</item>
<item>
<key> <string>periodicity_minute_frequency</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>periodicity_month</string> </key>
<value>
<tuple/>
</value>
</item>
<item>
<key> <string>periodicity_month_day</string> </key>
<value>
<tuple/>
</value>
</item>
<item>
<key> <string>periodicity_start_date</string> </key>
<value>
<object>
<klass>
<global name="DateTime" module="DateTime.DateTime"/>
</klass>
<tuple>
<none/>
</tuple>
<state>
<tuple>
<float>1288051200.0</float>
<string>GMT</string>
</tuple>
</state>
</object>
</value>
</item>
<item>
<key> <string>periodicity_week</string> </key>
<value>
<tuple/>
</value>
</item>
<item>
<key> <string>portal_type</string> </key>
<value> <string>Alarm</string> </value>
</item>
<item>
<key> <string>sense_method_id</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>title</string> </key>
<value> <string>Trigger acknowledgment escalation</string> </value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
master/bt5/slapos_crm/PathTemplateItem/portal_alarms/slapos_crm_trigger_delete_reminder_escalation.xml 0 → 100644
View file @ 01627ed7
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<global name="Alarm" module="erp5.portal_type"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>active_sense_method_id</string> </key>
<value> <string>Alarm_triggerEscalationOnDeleteReminderRegularisationRequest</string> </value>
</item>
<item>
<key> <string>description</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>enabled</string> </key>
<value> <int>1</int> </value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>slapos_crm_trigger_delete_reminder_escalation</string> </value>
</item>
<item>
<key> <string>periodicity_hour</string> </key>
<value>
<tuple/>
</value>
</item>
<item>
<key> <string>periodicity_hour_frequency</string> </key>
<value> <int>6</int> </value>
</item>
<item>
<key> <string>periodicity_minute</string> </key>
<value>
<tuple/>
</value>
</item>
<item>
<key> <string>periodicity_minute_frequency</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>periodicity_month</string> </key>
<value>
<tuple/>
</value>
</item>
<item>
<key> <string>periodicity_month_day</string> </key>
<value>
<tuple/>
</value>
</item>
<item>
<key> <string>periodicity_start_date</string> </key>
<value>
<object>
<klass>
<global name="DateTime" module="DateTime.DateTime"/>
</klass>
<tuple>
<none/>
</tuple>
<state>
<tuple>
<float>1288051200.0</float>
<string>GMT</string>
</tuple>
</state>
</object>
</value>
</item>
<item>
<key> <string>periodicity_week</string> </key>
<value>
<tuple/>
</value>
</item>
<item>
<key> <string>portal_type</string> </key>
<value> <string>Alarm</string> </value>
</item>
<item>
<key> <string>sense_method_id</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>title</string> </key>
<value> <string>Trigger delete reminder escalation</string> </value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
master/bt5/slapos_crm/PathTemplateItem/portal_alarms/slapos_crm_trigger_stop_acknowledgment_escalation.xml 0 → 100644
View file @ 01627ed7
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<global name="Alarm" module="erp5.portal_type"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>active_sense_method_id</string> </key>
<value> <string>Alarm_triggerEscalationOnStopAcknowledgmentRegularisationRequest</string> </value>
</item>
<item>
<key> <string>description</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>enabled</string> </key>
<value> <int>1</int> </value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>slapos_crm_trigger_stop_acknowledgment_escalation</string> </value>
</item>
<item>
<key> <string>periodicity_hour</string> </key>
<value>
<tuple/>
</value>
</item>
<item>
<key> <string>periodicity_hour_frequency</string> </key>
<value> <int>6</int> </value>
</item>
<item>
<key> <string>periodicity_minute</string> </key>
<value>
<tuple/>
</value>
</item>
<item>
<key> <string>periodicity_minute_frequency</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>periodicity_month</string> </key>
<value>
<tuple/>
</value>
</item>
<item>
<key> <string>periodicity_month_day</string> </key>
<value>
<tuple/>
</value>
</item>
<item>
<key> <string>periodicity_start_date</string> </key>
<value>
<object>
<klass>
<global name="DateTime" module="DateTime.DateTime"/>
</klass>
<tuple>
<none/>
</tuple>
<state>
<tuple>
<float>1288051200.0</float>
<string>GMT</string>
</tuple>
</state>
</object>
</value>
</item>
<item>
<key> <string>periodicity_week</string> </key>
<value>
<tuple/>
</value>
</item>
<item>
<key> <string>portal_type</string> </key>
<value> <string>Alarm</string> </value>
</item>
<item>
<key> <string>sense_method_id</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>title</string> </key>
<value> <string>Trigger stop acknowledgment escalation</string> </value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
master/bt5/slapos_crm/PathTemplateItem/portal_alarms/slapos_crm_trigger_stop_reminder_escalation.xml 0 → 100644
View file @ 01627ed7
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<global name="Alarm" module="erp5.portal_type"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>active_sense_method_id</string> </key>
<value> <string>Alarm_triggerEscalationOnStopReminderRegularisationRequest</string> </value>
</item>
<item>
<key> <string>description</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>enabled</string> </key>
<value> <int>1</int> </value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>slapos_crm_trigger_stop_reminder_escalation</string> </value>
</item>
<item>
<key> <string>periodicity_hour</string> </key>
<value>
<tuple/>
</value>
</item>
<item>
<key> <string>periodicity_hour_frequency</string> </key>
<value> <int>6</int> </value>
</item>
<item>
<key> <string>periodicity_minute</string> </key>
<value>
<tuple/>
</value>
</item>
<item>
<key> <string>periodicity_minute_frequency</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>periodicity_month</string> </key>
<value>
<tuple/>
</value>
</item>
<item>
<key> <string>periodicity_month_day</string> </key>
<value>
<tuple/>
</value>
</item>
<item>
<key> <string>periodicity_start_date</string> </key>
<value>
<object>
<klass>
<global name="DateTime" module="DateTime.DateTime"/>
</klass>
<tuple>
<none/>
</tuple>
<state>
<tuple>
<float>1288051200.0</float>
<string>GMT</string>
</tuple>
</state>
</object>
</value>
</item>
<item>
<key> <string>periodicity_week</string> </key>
<value>
<tuple/>
</value>
</item>
<item>
<key> <string>portal_type</string> </key>
<value> <string>Alarm</string> </value>
</item>
<item>
<key> <string>sense_method_id</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>title</string> </key>
<value> <string>Trigger stop reminder escalation</string> </value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
master/bt5/slapos_crm/PathTemplateItem/service_module/slapos_crm_delete_acknowledgement.xml 0 → 100644
View file @ 01627ed7
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<global name="Service" module="erp5.portal_type"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>_Access_contents_information_Permission</string> </key>
<value>
<tuple>
<string>Assignee</string>
<string>Assignor</string>
<string>Associate</string>
<string>Auditor</string>
<string>Manager</string>
</tuple>
</value>
</item>
<item>
<key> <string>_Add_portal_content_Permission</string> </key>
<value>
<tuple>
<string>Assignee</string>
<string>Assignor</string>
<string>Associate</string>
<string>Manager</string>
</tuple>
</value>
</item>
<item>
<key> <string>_Modify_portal_content_Permission</string> </key>
<value>
<tuple>
<string>Assignee</string>
<string>Assignor</string>
<string>Associate</string>
<string>Manager</string>
</tuple>
</value>
</item>
<item>
<key> <string>_View_Permission</string> </key>
<value>
<tuple>
<string>Assignee</string>
<string>Assignor</string>
<string>Associate</string>
<string>Auditor</string>
<string>Manager</string>
</tuple>
</value>
</item>
<item>
<key> <string>_count</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
</value>
</item>
<item>
<key> <string>_mt_index</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAM=</string> </persistent>
</value>
</item>
<item>
<key> <string>_tree</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAQ=</string> </persistent>
</value>
</item>
<item>
<key> <string>aggregated_portal_type</string> </key>
<value>
<tuple/>
</value>
</item>
<item>
<key> <string>categories</string> </key>
<value>
<tuple>
<string>quantity_unit/unit/piece</string>
<string>use/crm/regularisation_request</string>
</tuple>
</value>
</item>
<item>
<key> <string>comment</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>default_reference</string> </key>
<value> <string>CRMDELACK</string> </value>
</item>
<item>
<key> <string>description</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>slapos_crm_delete_acknowledgement</string> </value>
</item>
<item>
<key> <string>portal_type</string> </key>
<value> <string>Service</string> </value>
</item>
<item>
<key> <string>required_aggregated_portal_type</string> </key>
<value>
<tuple/>
</value>
</item>
<item>
<key> <string>title</string> </key>
<value> <string>Deletion acknowledgment</string> </value>
</item>
<item>
<key> <string>workflow_history</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAU=</string> </persistent>
</value>
</item>
</dictionary>
</pickle>
</record>
<record id="2" aka="AAAAAAAAAAI=">
<pickle>
<global name="Length" module="BTrees.Length"/>
</pickle>
<pickle> <int>0</int> </pickle>
</record>
<record id="3" aka="AAAAAAAAAAM=">
<pickle>
<global name="OOBTree" module="BTrees.OOBTree"/>
</pickle>
<pickle>
<none/>
</pickle>
</record>
<record id="4" aka="AAAAAAAAAAQ=">
<pickle>
<global name="OOBTree" module="BTrees.OOBTree"/>
</pickle>
<pickle>
<none/>
</pickle>
</record>
<record id="5" aka="AAAAAAAAAAU=">
<pickle>
<global name="PersistentMapping" module="Persistence.mapping"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>data</string> </key>
<value>
<dictionary>
<item>
<key> <string>edit_workflow</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAY=</string> </persistent>
</value>
</item>
<item>
<key> <string>validation_workflow</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAc=</string> </persistent>
</value>
</item>
</dictionary>
</value>
</item>
</dictionary>
</pickle>
</record>
<record id="6" aka="AAAAAAAAAAY=">
<pickle>
<global name="WorkflowHistoryList" module="Products.ERP5Type.patches.WorkflowTool"/>
</pickle>
<pickle>
<tuple>
<none/>
<list>
<dictionary>
<item>
<key> <string>action</string> </key>
<value> <string>edit</string> </value>
</item>
<item>
<key> <string>actor</string> </key>
<value> <string>zope</string> </value>
</item>
<item>
<key> <string>comment</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>error_message</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>serial</string> </key>
<value> <string>0.0.0.0</string> </value>
</item>
<item>
<key> <string>state</string> </key>
<value> <string>current</string> </value>
</item>
<item>
<key> <string>time</string> </key>
<value>
<object>
<klass>
<global id="6.1" name="DateTime" module="DateTime.DateTime"/>
</klass>
<tuple>
<none/>
</tuple>
<state>
<tuple>
<float>1363011955.13</float>
<string>GMT+1</string>
</tuple>
</state>
</object>
</value>
</item>
</dictionary>
<dictionary>
<item>
<key> <string>action</string> </key>
<value> <string>edit</string> </value>
</item>
<item>
<key> <string>actor</string> </key>
<value> <string>zope</string> </value>
</item>
<item>
<key> <string>comment</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAg=</string> </persistent>
</value>
</item>
<item>
<key> <string>error_message</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>serial</string> </key>
<value> <string>0.0.0.0</string> </value>
</item>
<item>
<key> <string>state</string> </key>
<value> <string>current</string> </value>
</item>
<item>
<key> <string>time</string> </key>
<value>
<object>
<klass> <reference id="6.1"/> </klass>
<tuple>
<none/>
</tuple>
<state>
<tuple>
<float>1363011955.13</float>
<string>GMT+1</string>
</tuple>
</state>
</object>
</value>
</item>
</dictionary>
<dictionary>
<item>
<key> <string>action</string> </key>
<value> <string>edit</string> </value>
</item>
<item>
<key> <string>actor</string> </key>
<value> <string>zope</string> </value>
</item>
<item>
<key> <string>comment</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>error_message</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>serial</string> </key>
<value> <string>925.15586.6753.39509</string> </value>
</item>
<item>
<key> <string>state</string> </key>
<value> <string>current</string> </value>
</item>
<item>
<key> <string>time</string> </key>
<value>
<object>
<klass> <reference id="6.1"/> </klass>
<tuple>
<none/>
</tuple>
<state>
<tuple>
<float>1363012059.07</float>
<string>GMT+1</string>
</tuple>
</state>
</object>
</value>
</item>
</dictionary>
</list>
</tuple>
</pickle>
</record>
<record id="7" aka="AAAAAAAAAAc=">
<pickle>
<global name="WorkflowHistoryList" module="Products.ERP5Type.patches.WorkflowTool"/>
</pickle>
<pickle>
<tuple>
<none/>
<list>
<dictionary>
<item>
<key> <string>action</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>actor</string> </key>
<value> <string>zope</string> </value>
</item>
<item>
<key> <string>comment</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>error_message</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>time</string> </key>
<value>
<object>
<klass>
<global id="7.1" name="DateTime" module="DateTime.DateTime"/>
</klass>
<tuple>
<none/>
</tuple>
<state>
<tuple>
<float>1363011955.12</float>
<string>GMT+1</string>
</tuple>
</state>
</object>
</value>
</item>
<item>
<key> <string>validation_state</string> </key>
<value> <string>draft</string> </value>
</item>
</dictionary>
<dictionary>
<item>
<key> <string>action</string> </key>
<value> <string>validate_action</string> </value>
</item>
<item>
<key> <string>actor</string> </key>
<value> <string>zope</string> </value>
</item>
<item>
<key> <string>comment</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>error_message</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>time</string> </key>
<value>
<object>
<klass> <reference id="7.1"/> </klass>
<tuple>
<none/>
</tuple>
<state>
<tuple>
<float>1363012100.78</float>
<string>GMT+1</string>
</tuple>
</state>
</object>
</value>
</item>
<item>
<key> <string>validation_state</string> </key>
<value> <string>draft</string> </value>
</item>
</dictionary>
<dictionary>
<item>
<key> <string>action</string> </key>
<value> <string>validate</string> </value>
</item>
<item>
<key> <string>actor</string> </key>
<value> <string>zope</string> </value>
</item>
<item>
<key> <string>comment</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>error_message</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>time</string> </key>
<value>
<object>
<klass> <reference id="7.1"/> </klass>
<tuple>
<none/>
</tuple>
<state>
<tuple>
<float>1363012100.78</float>
<string>GMT+1</string>
</tuple>
</state>
</object>
</value>
</item>
<item>
<key> <string>validation_state</string> </key>
<value> <string>validated</string> </value>
</item>
</dictionary>
</list>
</tuple>
</pickle>
</record>
<record id="8" aka="AAAAAAAAAAg=">
<pickle>
<global name="Message" module="Products.ERP5Type.Message"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>default</string> </key>
<value> <string>Object copied from ${source_item}</string> </value>
</item>
<item>
<key> <string>domain</string> </key>
<value> <string>erp5_ui</string> </value>
</item>
<item>
<key> <string>mapping</string> </key>
<value>
<dictionary>
<item>
<key> <string>source_item</string> </key>
<value> <string>/erp5/service_module/slapos_crm_stop_acknowledgement</string> </value>
</item>
</dictionary>
</value>
</item>
<item>
<key> <string>message</string> </key>
<value> <string>Object copied from ${source_item}</string> </value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
master/bt5/slapos_crm/PathTemplateItem/service_module/slapos_crm_delete_reminder.xml 0 → 100644
View file @ 01627ed7
<?xml version="1.0"?>
<ZopeData>
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<value> <string>Object copied from ${source_item}</string> </value>
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master/bt5/slapos_crm/PathTemplateItem/service_module/slapos_crm_stop_acknowledgement.xml 0 → 100644
View file @ 01627ed7
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<global name="Service" module="erp5.portal_type"/>
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<string>Manager</string>
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<key> <string>_Add_portal_content_Permission</string> </key>
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<key> <string>_Modify_portal_content_Permission</string> </key>
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<key> <string>_View_Permission</string> </key>
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<value> <string></string> </value>
</item>
<item>
<key> <string>time</string> </key>
<value>
<object>
<klass> <reference id="7.1"/> </klass>
<tuple>
<none/>
</tuple>
<state>
<tuple>
<float>1363011815.55</float>
<string>GMT+1</string>
</tuple>
</state>
</object>
</value>
</item>
<item>
<key> <string>validation_state</string> </key>
<value> <string>validated</string> </value>
</item>
</dictionary>
</list>
</tuple>
</pickle>
</record>
<record id="8" aka="AAAAAAAAAAg=">
<pickle>
<global name="Message" module="Products.ERP5Type.Message"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>default</string> </key>
<value> <string>Object copied from ${source_item}</string> </value>
</item>
<item>
<key> <string>domain</string> </key>
<value> <string>erp5_ui</string> </value>
</item>
<item>
<key> <string>mapping</string> </key>
<value>
<dictionary>
<item>
<key> <string>source_item</string> </key>
<value> <string>/erp5/service_module/slapos_crm_stop_reminder</string> </value>
</item>
</dictionary>
</value>
</item>
<item>
<key> <string>message</string> </key>
<value> <string>Object copied from ${source_item}</string> </value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
master/bt5/slapos_crm/PathTemplateItem/service_module/slapos_crm_stop_reminder.xml 0 → 100644
View file @ 01627ed7
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<global name="Service" module="erp5.portal_type"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>_Access_contents_information_Permission</string> </key>
<value>
<tuple>
<string>Assignee</string>
<string>Assignor</string>
<string>Associate</string>
<string>Auditor</string>
<string>Manager</string>
</tuple>
</value>
</item>
<item>
<key> <string>_Add_portal_content_Permission</string> </key>
<value>
<tuple>
<string>Assignee</string>
<string>Assignor</string>
<string>Associate</string>
<string>Manager</string>
</tuple>
</value>
</item>
<item>
<key> <string>_Modify_portal_content_Permission</string> </key>
<value>
<tuple>
<string>Assignee</string>
<string>Assignor</string>
<string>Associate</string>
<string>Manager</string>
</tuple>
</value>
</item>
<item>
<key> <string>_View_Permission</string> </key>
<value>
<tuple>
<string>Assignee</string>
<string>Assignor</string>
<string>Associate</string>
<string>Auditor</string>
<string>Manager</string>
</tuple>
</value>
</item>
<item>
<key> <string>_count</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
</value>
</item>
<item>
<key> <string>_mt_index</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAM=</string> </persistent>
</value>
</item>
<item>
<key> <string>_tree</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAQ=</string> </persistent>
</value>
</item>
<item>
<key> <string>aggregated_portal_type</string> </key>
<value>
<tuple/>
</value>
</item>
<item>
<key> <string>categories</string> </key>
<value>
<tuple>
<string>quantity_unit/unit/piece</string>
<string>use/crm/regularisation_request</string>
</tuple>
</value>
</item>
<item>
<key> <string>comment</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>default_reference</string> </key>
<value> <string>CRMSTOPREM</string> </value>
</item>
<item>
<key> <string>description</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>slapos_crm_stop_reminder</string> </value>
</item>
<item>
<key> <string>portal_type</string> </key>
<value> <string>Service</string> </value>
</item>
<item>
<key> <string>required_aggregated_portal_type</string> </key>
<value>
<tuple/>
</value>
</item>
<item>
<key> <string>title</string> </key>
<value> <string>Stopping reminder</string> </value>
</item>
<item>
<key> <string>workflow_history</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAU=</string> </persistent>
</value>
</item>
</dictionary>
</pickle>
</record>
<record id="2" aka="AAAAAAAAAAI=">
<pickle>
<global name="Length" module="BTrees.Length"/>
</pickle>
<pickle> <int>0</int> </pickle>
</record>
<record id="3" aka="AAAAAAAAAAM=">
<pickle>
<global name="OOBTree" module="BTrees.OOBTree"/>
</pickle>
<pickle>
<none/>
</pickle>
</record>
<record id="4" aka="AAAAAAAAAAQ=">
<pickle>
<global name="OOBTree" module="BTrees.OOBTree"/>
</pickle>
<pickle>
<none/>
</pickle>
</record>
<record id="5" aka="AAAAAAAAAAU=">
<pickle>
<global name="PersistentMapping" module="Persistence.mapping"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>data</string> </key>
<value>
<dictionary>
<item>
<key> <string>edit_workflow</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAY=</string> </persistent>
</value>
</item>
<item>
<key> <string>validation_workflow</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAc=</string> </persistent>
</value>
</item>
</dictionary>
</value>
</item>
</dictionary>
</pickle>
</record>
<record id="6" aka="AAAAAAAAAAY=">
<pickle>
<global name="WorkflowHistoryList" module="Products.ERP5Type.patches.WorkflowTool"/>
</pickle>
<pickle>
<tuple>
<none/>
<list>
<dictionary>
<item>
<key> <string>action</string> </key>
<value> <string>edit</string> </value>
</item>
<item>
<key> <string>actor</string> </key>
<value> <string>zope</string> </value>
</item>
<item>
<key> <string>comment</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>error_message</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>serial</string> </key>
<value> <string>0.0.0.0</string> </value>
</item>
<item>
<key> <string>state</string> </key>
<value> <string>current</string> </value>
</item>
<item>
<key> <string>time</string> </key>
<value>
<object>
<klass>
<global id="6.1" name="DateTime" module="DateTime.DateTime"/>
</klass>
<tuple>
<none/>
</tuple>
<state>
<tuple>
<float>1363011609.12</float>
<string>GMT+1</string>
</tuple>
</state>
</object>
</value>
</item>
</dictionary>
<dictionary>
<item>
<key> <string>action</string> </key>
<value> <string>edit</string> </value>
</item>
<item>
<key> <string>actor</string> </key>
<value> <string>zope</string> </value>
</item>
<item>
<key> <string>comment</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAg=</string> </persistent>
</value>
</item>
<item>
<key> <string>error_message</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>serial</string> </key>
<value> <string>0.0.0.0</string> </value>
</item>
<item>
<key> <string>state</string> </key>
<value> <string>current</string> </value>
</item>
<item>
<key> <string>time</string> </key>
<value>
<object>
<klass> <reference id="6.1"/> </klass>
<tuple>
<none/>
</tuple>
<state>
<tuple>
<float>1363011609.12</float>
<string>GMT+1</string>
</tuple>
</state>
</object>
</value>
</item>
</dictionary>
<dictionary>
<item>
<key> <string>action</string> </key>
<value> <string>edit</string> </value>
</item>
<item>
<key> <string>actor</string> </key>
<value> <string>zope</string> </value>
</item>
<item>
<key> <string>comment</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>error_message</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>serial</string> </key>
<value> <string>925.15580.28485.62037</string> </value>
</item>
<item>
<key> <string>state</string> </key>
<value> <string>current</string> </value>
</item>
<item>
<key> <string>time</string> </key>
<value>
<object>
<klass> <reference id="6.1"/> </klass>
<tuple>
<none/>
</tuple>
<state>
<tuple>
<float>1363011667.48</float>
<string>GMT+1</string>
</tuple>
</state>
</object>
</value>
</item>
</dictionary>
</list>
</tuple>
</pickle>
</record>
<record id="7" aka="AAAAAAAAAAc=">
<pickle>
<global name="WorkflowHistoryList" module="Products.ERP5Type.patches.WorkflowTool"/>
</pickle>
<pickle>
<tuple>
<none/>
<list>
<dictionary>
<item>
<key> <string>action</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>actor</string> </key>
<value> <string>zope</string> </value>
</item>
<item>
<key> <string>comment</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>error_message</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>time</string> </key>
<value>
<object>
<klass>
<global id="7.1" name="DateTime" module="DateTime.DateTime"/>
</klass>
<tuple>
<none/>
</tuple>
<state>
<tuple>
<float>1363011609.11</float>
<string>GMT+1</string>
</tuple>
</state>
</object>
</value>
</item>
<item>
<key> <string>validation_state</string> </key>
<value> <string>draft</string> </value>
</item>
</dictionary>
<dictionary>
<item>
<key> <string>action</string> </key>
<value> <string>validate_action</string> </value>
</item>
<item>
<key> <string>actor</string> </key>
<value> <string>zope</string> </value>
</item>
<item>
<key> <string>comment</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>error_message</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>time</string> </key>
<value>
<object>
<klass> <reference id="7.1"/> </klass>
<tuple>
<none/>
</tuple>
<state>
<tuple>
<float>1363011672.47</float>
<string>GMT+1</string>
</tuple>
</state>
</object>
</value>
</item>
<item>
<key> <string>validation_state</string> </key>
<value> <string>draft</string> </value>
</item>
</dictionary>
<dictionary>
<item>
<key> <string>action</string> </key>
<value> <string>validate</string> </value>
</item>
<item>
<key> <string>actor</string> </key>
<value> <string>zope</string> </value>
</item>
<item>
<key> <string>comment</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>error_message</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>time</string> </key>
<value>
<object>
<klass> <reference id="7.1"/> </klass>
<tuple>
<none/>
</tuple>
<state>
<tuple>
<float>1363011672.48</float>
<string>GMT+1</string>
</tuple>
</state>
</object>
</value>
</item>
<item>
<key> <string>validation_state</string> </key>
<value> <string>validated</string> </value>
</item>
</dictionary>
</list>
</tuple>
</pickle>
</record>
<record id="8" aka="AAAAAAAAAAg=">
<pickle>
<global name="Message" module="Products.ERP5Type.Message"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>default</string> </key>
<value> <string>Object copied from ${source_item}</string> </value>
</item>
<item>
<key> <string>domain</string> </key>
<value> <string>erp5_ui</string> </value>
</item>
<item>
<key> <string>mapping</string> </key>
<value>
<dictionary>
<item>
<key> <string>source_item</string> </key>
<value> <string>/erp5/service_module/slapos_crm_invoice_cancellation</string> </value>
</item>
</dictionary>
</value>
</item>
<item>
<key> <string>message</string> </key>
<value> <string>Object copied from ${source_item}</string> </value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm/Alarm_triggerEscalationOnAcknowledgmentRegularisationRequest.xml 0 → 100644
View file @ 01627ed7
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<global name="PythonScript" module="Products.PythonScripts.PythonScript"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>Script_magic</string> </key>
<value> <int>3</int> </value>
</item>
<item>
<key> <string>_bind_names</string> </key>
<value>
<object>
<klass>
<global name="NameAssignments" module="Shared.DC.Scripts.Bindings"/>
</klass>
<tuple/>
<state>
<dictionary>
<item>
<key> <string>_asgns</string> </key>
<value>
<dictionary>
<item>
<key> <string>name_container</string> </key>
<value> <string>container</string> </value>
</item>
<item>
<key> <string>name_context</string> </key>
<value> <string>context</string> </value>
</item>
<item>
<key> <string>name_m_self</string> </key>
<value> <string>script</string> </value>
</item>
<item>
<key> <string>name_subpath</string> </key>
<value> <string>traverse_subpath</string> </value>
</item>
</dictionary>
</value>
</item>
</dictionary>
</state>
</object>
</value>
</item>
<item>
<key> <string>_body</string> </key>
<value> <string>portal = context.getPortalObject()\n
portal.portal_catalog.searchAndActivate(\n
portal_type="Regularisation Request", \n
simulation_state=["suspended"],\n
default_resource_uid=portal.service_module.slapos_crm_acknowledgement.getUid(),\n
method_id=\'RegularisationRequest_triggerAcknowledgmentEscalation\',\n
activate_kw={\'tag\': tag}\n
)\n
context.activate(after_tag=tag).getId()\n
</string> </value>
</item>
<item>
<key> <string>_params</string> </key>
<value> <string>tag, fixit, params</string> </value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>Alarm_triggerEscalationOnAcknowledgmentRegularisationRequest</string> </value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm/Alarm_triggerEscalationOnDeleteReminderRegularisationRequest.xml 0 → 100644
View file @ 01627ed7
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<global name="PythonScript" module="Products.PythonScripts.PythonScript"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>Script_magic</string> </key>
<value> <int>3</int> </value>
</item>
<item>
<key> <string>_bind_names</string> </key>
<value>
<object>
<klass>
<global name="NameAssignments" module="Shared.DC.Scripts.Bindings"/>
</klass>
<tuple/>
<state>
<dictionary>
<item>
<key> <string>_asgns</string> </key>
<value>
<dictionary>
<item>
<key> <string>name_container</string> </key>
<value> <string>container</string> </value>
</item>
<item>
<key> <string>name_context</string> </key>
<value> <string>context</string> </value>
</item>
<item>
<key> <string>name_m_self</string> </key>
<value> <string>script</string> </value>
</item>
<item>
<key> <string>name_subpath</string> </key>
<value> <string>traverse_subpath</string> </value>
</item>
</dictionary>
</value>
</item>
</dictionary>
</state>
</object>
</value>
</item>
<item>
<key> <string>_body</string> </key>
<value> <string>portal = context.getPortalObject()\n
portal.portal_catalog.searchAndActivate(\n
portal_type="Regularisation Request", \n
simulation_state=["suspended"],\n
default_resource_uid=portal.service_module.slapos_crm_delete_reminder.getUid(),\n
method_id=\'RegularisationRequest_triggerDeleteReminderEscalation\',\n
activate_kw={\'tag\': tag}\n
)\n
context.activate(after_tag=tag).getId()\n
</string> </value>
</item>
<item>
<key> <string>_params</string> </key>
<value> <string>tag, fixit, params</string> </value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>Alarm_triggerEscalationOnDeleteReminderRegularisationRequest</string> </value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm/Alarm_triggerEscalationOnStopAcknowledgmentRegularisationRequest.xml 0 → 100644
View file @ 01627ed7
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<global name="PythonScript" module="Products.PythonScripts.PythonScript"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>Script_magic</string> </key>
<value> <int>3</int> </value>
</item>
<item>
<key> <string>_bind_names</string> </key>
<value>
<object>
<klass>
<global name="NameAssignments" module="Shared.DC.Scripts.Bindings"/>
</klass>
<tuple/>
<state>
<dictionary>
<item>
<key> <string>_asgns</string> </key>
<value>
<dictionary>
<item>
<key> <string>name_container</string> </key>
<value> <string>container</string> </value>
</item>
<item>
<key> <string>name_context</string> </key>
<value> <string>context</string> </value>
</item>
<item>
<key> <string>name_m_self</string> </key>
<value> <string>script</string> </value>
</item>
<item>
<key> <string>name_subpath</string> </key>
<value> <string>traverse_subpath</string> </value>
</item>
</dictionary>
</value>
</item>
</dictionary>
</state>
</object>
</value>
</item>
<item>
<key> <string>_body</string> </key>
<value> <string>portal = context.getPortalObject()\n
portal.portal_catalog.searchAndActivate(\n
portal_type="Regularisation Request", \n
simulation_state=["suspended"],\n
default_resource_uid=portal.service_module.slapos_crm_stop_acknowledgement.getUid(),\n
method_id=\'RegularisationRequest_triggerStopAcknowledgmentEscalation\',\n
activate_kw={\'tag\': tag}\n
)\n
context.activate(after_tag=tag).getId()\n
</string> </value>
</item>
<item>
<key> <string>_params</string> </key>
<value> <string>tag, fixit, params</string> </value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>Alarm_triggerEscalationOnStopAcknowledgmentRegularisationRequest</string> </value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm/Alarm_triggerEscalationOnStopReminderRegularisationRequest.xml 0 → 100644
View file @ 01627ed7
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<global name="PythonScript" module="Products.PythonScripts.PythonScript"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>Script_magic</string> </key>
<value> <int>3</int> </value>
</item>
<item>
<key> <string>_bind_names</string> </key>
<value>
<object>
<klass>
<global name="NameAssignments" module="Shared.DC.Scripts.Bindings"/>
</klass>
<tuple/>
<state>
<dictionary>
<item>
<key> <string>_asgns</string> </key>
<value>
<dictionary>
<item>
<key> <string>name_container</string> </key>
<value> <string>container</string> </value>
</item>
<item>
<key> <string>name_context</string> </key>
<value> <string>context</string> </value>
</item>
<item>
<key> <string>name_m_self</string> </key>
<value> <string>script</string> </value>
</item>
<item>
<key> <string>name_subpath</string> </key>
<value> <string>traverse_subpath</string> </value>
</item>
</dictionary>
</value>
</item>
</dictionary>
</state>
</object>
</value>
</item>
<item>
<key> <string>_body</string> </key>
<value> <string>portal = context.getPortalObject()\n
portal.portal_catalog.searchAndActivate(\n
portal_type="Regularisation Request", \n
simulation_state=["suspended"],\n
default_resource_uid=portal.service_module.slapos_crm_stop_reminder.getUid(),\n
method_id=\'RegularisationRequest_triggerStopReminderEscalation\',\n
activate_kw={\'tag\': tag}\n
)\n
context.activate(after_tag=tag).getId()\n
</string> </value>
</item>
<item>
<key> <string>_params</string> </key>
<value> <string>tag, fixit, params</string> </value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>Alarm_triggerEscalationOnStopReminderRegularisationRequest</string> </value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm/RegularisationRequest_checkToTriggerNextEscalationStep.xml 0 → 100644
View file @ 01627ed7
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<global name="PythonScript" module="Products.PythonScripts.PythonScript"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>Script_magic</string> </key>
<value> <int>3</int> </value>
</item>
<item>
<key> <string>_bind_names</string> </key>
<value>
<object>
<klass>
<global name="NameAssignments" module="Shared.DC.Scripts.Bindings"/>
</klass>
<tuple/>
<state>
<dictionary>
<item>
<key> <string>_asgns</string> </key>
<value>
<dictionary>
<item>
<key> <string>name_container</string> </key>
<value> <string>container</string> </value>
</item>
<item>
<key> <string>name_context</string> </key>
<value> <string>context</string> </value>
</item>
<item>
<key> <string>name_m_self</string> </key>
<value> <string>script</string> </value>
</item>
<item>
<key> <string>name_subpath</string> </key>
<value> <string>traverse_subpath</string> </value>
</item>
</dictionary>
</value>
</item>
</dictionary>
</state>
</object>
</value>
</item>
<item>
<key> <string>_body</string> </key>
<value> <string encoding="cdata"><![CDATA[
from zExceptions import Unauthorized\n
if REQUEST is not None:\n
raise Unauthorized\n
\n
portal = context.getPortalObject()\n
ticket = context\n
current_service = portal.restrictedTraverse(current_service_relative_url)\n
assert current_service.getPortalType() == "Service"\n
\n
event_portal_type = "Mail Message"\n
\n
event = portal.portal_catalog.getResultValue(\n
portal_type=event_portal_type,\n
default_resource_uid=current_service.getUid(),\n
default_follow_up_uid=ticket.getUid(),\n
simulation_state="delivered",\n
)\n
\n
if (ticket.getSimulationState() == \'suspended\') and (event is not None) and (ticket.getResource() == current_service_relative_url):\n
if (DateTime() - event.getStartDate()) > delay_period_in_days:\n
ticket.RegularisationRequest_checkToSendUniqEvent(next_service_relative_url, title, text_content, comment)\n
return event.getRelativeUrl()\n
\n
return None\n
]]></string> </value>
</item>
<item>
<key> <string>_params</string> </key>
<value> <string>delay_period_in_days, current_service_relative_url, next_service_relative_url, title, text_content, comment, REQUEST=None</string> </value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>RegularisationRequest_checkToTriggerNextEscalationStep</string> </value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm/RegularisationRequest_triggerAcknowledgmentEscalation.xml 0 → 100644
View file @ 01627ed7
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<global name="PythonScript" module="Products.PythonScripts.PythonScript"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>Script_magic</string> </key>
<value> <int>3</int> </value>
</item>
<item>
<key> <string>_bind_names</string> </key>
<value>
<object>
<klass>
<global name="NameAssignments" module="Shared.DC.Scripts.Bindings"/>
</klass>
<tuple/>
<state>
<dictionary>
<item>
<key> <string>_asgns</string> </key>
<value>
<dictionary>
<item>
<key> <string>name_container</string> </key>
<value> <string>container</string> </value>
</item>
<item>
<key> <string>name_context</string> </key>
<value> <string>context</string> </value>
</item>
<item>
<key> <string>name_m_self</string> </key>
<value> <string>script</string> </value>
</item>
<item>
<key> <string>name_subpath</string> </key>
<value> <string>traverse_subpath</string> </value>
</item>
</dictionary>
</value>
</item>
</dictionary>
</state>
</object>
</value>
</item>
<item>
<key> <string>_body</string> </key>
<value> <string>from zExceptions import Unauthorized\n
if REQUEST is not None:\n
raise Unauthorized\n
\n
return context.RegularisationRequest_checkToTriggerNextEscalationStep(\n
38,\n
\'service_module/slapos_crm_acknowledgement\',\n
\'service_module/slapos_crm_stop_reminder\',\n
\'Reminder: invoice payment requested\',\n
"""Dear user,\n
\n
We would like to remind you the unpaid invoice you have on %s.\n
If no payment is done during the coming days, we will stop all your current instances to free some hardware resources.\n
\n
Do not hesitate to visit the web forum (http://community.slapos.org/forum) in case of question.\n
\n
Regards,\n
The slapos team\n
""" % context.getPortalObject().portal_preferences.getPreferredSlaposWebSiteUrl(),\n
\'Stopping reminder.\',\n
)\n
</string> </value>
</item>
<item>
<key> <string>_params</string> </key>
<value> <string>REQUEST=None</string> </value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>RegularisationRequest_triggerAcknowledgmentEscalation</string> </value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm/RegularisationRequest_triggerDeleteReminderEscalation.xml 0 → 100644
View file @ 01627ed7
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<global name="PythonScript" module="Products.PythonScripts.PythonScript"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>Script_magic</string> </key>
<value> <int>3</int> </value>
</item>
<item>
<key> <string>_bind_names</string> </key>
<value>
<object>
<klass>
<global name="NameAssignments" module="Shared.DC.Scripts.Bindings"/>
</klass>
<tuple/>
<state>
<dictionary>
<item>
<key> <string>_asgns</string> </key>
<value>
<dictionary>
<item>
<key> <string>name_container</string> </key>
<value> <string>container</string> </value>
</item>
<item>
<key> <string>name_context</string> </key>
<value> <string>context</string> </value>
</item>
<item>
<key> <string>name_m_self</string> </key>
<value> <string>script</string> </value>
</item>
<item>
<key> <string>name_subpath</string> </key>
<value> <string>traverse_subpath</string> </value>
</item>
</dictionary>
</value>
</item>
</dictionary>
</state>
</object>
</value>
</item>
<item>
<key> <string>_body</string> </key>
<value> <string>from zExceptions import Unauthorized\n
if REQUEST is not None:\n
raise Unauthorized\n
\n
return context.RegularisationRequest_checkToTriggerNextEscalationStep(\n
2,\n
\'service_module/slapos_crm_delete_reminder\',\n
\'service_module/slapos_crm_delete_acknowledgement\',\n
\'Acknowledgment: instances deleted\',\n
"""Dear user,\n
\n
Despite our last reminder, you still have an unpaid invoice on %s.\n
We will now delete all your instances.\n
\n
Do not hesitate to visit the web forum (http://community.slapos.org/forum) in case of question.\n
\n
Regards,\n
The slapos team\n
""" % context.getPortalObject().portal_preferences.getPreferredSlaposWebSiteUrl(),\n
\'Deleting acknowledgment.\',\n
)\n
</string> </value>
</item>
<item>
<key> <string>_params</string> </key>
<value> <string>REQUEST=None</string> </value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>RegularisationRequest_triggerDeleteReminderEscalation</string> </value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm/RegularisationRequest_triggerStopAcknowledgmentEscalation.xml 0 → 100644
View file @ 01627ed7
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<global name="PythonScript" module="Products.PythonScripts.PythonScript"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>Script_magic</string> </key>
<value> <int>3</int> </value>
</item>
<item>
<key> <string>_bind_names</string> </key>
<value>
<object>
<klass>
<global name="NameAssignments" module="Shared.DC.Scripts.Bindings"/>
</klass>
<tuple/>
<state>
<dictionary>
<item>
<key> <string>_asgns</string> </key>
<value>
<dictionary>
<item>
<key> <string>name_container</string> </key>
<value> <string>container</string> </value>
</item>
<item>
<key> <string>name_context</string> </key>
<value> <string>context</string> </value>
</item>
<item>
<key> <string>name_m_self</string> </key>
<value> <string>script</string> </value>
</item>
<item>
<key> <string>name_subpath</string> </key>
<value> <string>traverse_subpath</string> </value>
</item>
</dictionary>
</value>
</item>
</dictionary>
</state>
</object>
</value>
</item>
<item>
<key> <string>_body</string> </key>
<value> <string>from zExceptions import Unauthorized\n
if REQUEST is not None:\n
raise Unauthorized\n
\n
return context.RegularisationRequest_checkToTriggerNextEscalationStep(\n
13,\n
\'service_module/slapos_crm_stop_acknowledgement\',\n
\'service_module/slapos_crm_delete_reminder\',\n
\'Last reminder: invoice payment requested\',\n
"""Dear user,\n
\n
We would like to remind you the unpaid invoice you have on %s.\n
If no payment is done during the coming days, we will delete all your instances.\n
\n
Do not hesitate to visit the web forum (http://community.slapos.org/forum) in case of question.\n
\n
Regards,\n
The slapos team\n
""" % context.getPortalObject().portal_preferences.getPreferredSlaposWebSiteUrl(),\n
\'Deleting reminder.\',\n
)\n
</string> </value>
</item>
<item>
<key> <string>_params</string> </key>
<value> <string>REQUEST=None</string> </value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>RegularisationRequest_triggerStopAcknowledgmentEscalation</string> </value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm/RegularisationRequest_triggerStopReminderEscalation.xml 0 → 100644
View file @ 01627ed7
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<global name="PythonScript" module="Products.PythonScripts.PythonScript"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>Script_magic</string> </key>
<value> <int>3</int> </value>
</item>
<item>
<key> <string>_bind_names</string> </key>
<value>
<object>
<klass>
<global name="NameAssignments" module="Shared.DC.Scripts.Bindings"/>
</klass>
<tuple/>
<state>
<dictionary>
<item>
<key> <string>_asgns</string> </key>
<value>
<dictionary>
<item>
<key> <string>name_container</string> </key>
<value> <string>container</string> </value>
</item>
<item>
<key> <string>name_context</string> </key>
<value> <string>context</string> </value>
</item>
<item>
<key> <string>name_m_self</string> </key>
<value> <string>script</string> </value>
</item>
<item>
<key> <string>name_subpath</string> </key>
<value> <string>traverse_subpath</string> </value>
</item>
</dictionary>
</value>
</item>
</dictionary>
</state>
</object>
</value>
</item>
<item>
<key> <string>_body</string> </key>
<value> <string>from zExceptions import Unauthorized\n
if REQUEST is not None:\n
raise Unauthorized\n
\n
return context.RegularisationRequest_checkToTriggerNextEscalationStep(\n
7,\n
\'service_module/slapos_crm_stop_reminder\',\n
\'service_module/slapos_crm_stop_acknowledgement\',\n
\'Acknowledgment: instances stopped\',\n
"""Dear user,\n
\n
Despite our last reminder, you still have an unpaid invoice on %s.\n
We will now stop all your current instances to free some hardware resources.\n
\n
Do not hesitate to visit the web forum (http://community.slapos.org/forum) in case of question.\n
\n
Regards,\n
The slapos team\n
""" % context.getPortalObject().portal_preferences.getPreferredSlaposWebSiteUrl(),\n
\'Stopping acknowledgment.\',\n
)\n
</string> </value>
</item>
<item>
<key> <string>_params</string> </key>
<value> <string>REQUEST=None</string> </value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>RegularisationRequest_triggerStopReminderEscalation</string> </value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
master/bt5/slapos_crm/TestTemplateItem/testSlapOSCRMAlarm.py
View file @ 01627ed7
...@@ -238,3 +238,335 @@ portal_workflow.doActionFor(context, action='edit_action', comment='Visited by R ...@@ -238,3 +238,335 @@ portal_workflow.doActionFor(context, action='edit_action', comment='Visited by R
self.assertEqual( self.assertEqual(
'Visited by RegularisationRequest_cancelInvoiceIfPersonOpenOrderIsEmpty', 'Visited by RegularisationRequest_cancelInvoiceIfPersonOpenOrderIsEmpty',
ticket.workflow_history['edit_workflow'][-1]['comment']) ticket.workflow_history['edit_workflow'][-1]['comment'])
class TestSlapOSCrmTriggerEscalationOnAcknowledgmentRegularisationRequest(testSlapOSMixin):
def beforeTearDown(self):
transaction.abort()
def createRegularisationRequest(self):
new_id = self.generateNewId()
return self.portal.regularisation_request_module.newContent(
portal_type='Regularisation Request',
title="Test Reg. Req.%s" % new_id,
reference="TESTREGREQ-%s" % new_id,
)
def _simulateRegularisationRequest_triggerAcknowledgmentEscalation(self):
script_name = 'RegularisationRequest_triggerAcknowledgmentEscalation'
if script_name in self.portal.portal_skins.custom.objectIds():
raise ValueError('Precondition failed: %s exists in custom' % script_name)
createZODBPythonScript(self.portal.portal_skins.custom,
script_name,
'*args, **kwargs',
'# Script body\n'
"""portal_workflow = context.portal_workflow
portal_workflow.doActionFor(context, action='edit_action', comment='Visited by RegularisationRequest_triggerAcknowledgmentEscalation') """ )
transaction.commit()
def _dropRegularisationRequest_triggerAcknowledgmentEscalation(self):
script_name = 'RegularisationRequest_triggerAcknowledgmentEscalation'
if script_name in self.portal.portal_skins.custom.objectIds():
self.portal.portal_skins.custom.manage_delObjects(script_name)
transaction.commit()
def test_alarm_matching_regularisation_request(self):
ticket = self.createRegularisationRequest()
ticket.edit(resource='service_module/slapos_crm_acknowledgement')
ticket.validate()
ticket.suspend()
self.tic()
self._simulateRegularisationRequest_triggerAcknowledgmentEscalation()
try:
self.portal.portal_alarms.\
slapos_crm_trigger_acknowledgment_escalation.activeSense()
self.tic()
finally:
self._dropRegularisationRequest_triggerAcknowledgmentEscalation()
self.assertEqual(
'Visited by RegularisationRequest_triggerAcknowledgmentEscalation',
ticket.workflow_history['edit_workflow'][-1]['comment'])
def test_alarm_not_suspended(self):
ticket = self.createRegularisationRequest()
ticket.edit(resource='service_module/slapos_crm_acknowledgement')
ticket.validate()
self.tic()
self._simulateRegularisationRequest_triggerAcknowledgmentEscalation()
try:
self.portal.portal_alarms.\
slapos_crm_trigger_acknowledgment_escalation.activeSense()
self.tic()
finally:
self._dropRegularisationRequest_triggerAcknowledgmentEscalation()
self.assertNotEqual(
'Visited by RegularisationRequest_triggerAcknowledgmentEscalation',
ticket.workflow_history['edit_workflow'][-1]['comment'])
def test_alarm_not_expected_resource(self):
ticket = self.createRegularisationRequest()
ticket.validate()
ticket.suspend()
self.tic()
self._simulateRegularisationRequest_triggerAcknowledgmentEscalation()
try:
self.portal.portal_alarms.\
slapos_crm_trigger_acknowledgment_escalation.activeSense()
self.tic()
finally:
self._dropRegularisationRequest_triggerAcknowledgmentEscalation()
self.assertNotEqual(
'Visited by RegularisationRequest_triggerAcknowledgmentEscalation',
ticket.workflow_history['edit_workflow'][-1]['comment'])
class TestSlapOSCrmTriggerEscalationOnStopReminderRegularisationRequest(testSlapOSMixin):
def beforeTearDown(self):
transaction.abort()
def createRegularisationRequest(self):
new_id = self.generateNewId()
return self.portal.regularisation_request_module.newContent(
portal_type='Regularisation Request',
title="Test Reg. Req.%s" % new_id,
reference="TESTREGREQ-%s" % new_id,
)
def _simulateRegularisationRequest_triggerStopReminderEscalation(self):
script_name = 'RegularisationRequest_triggerStopReminderEscalation'
if script_name in self.portal.portal_skins.custom.objectIds():
raise ValueError('Precondition failed: %s exists in custom' % script_name)
createZODBPythonScript(self.portal.portal_skins.custom,
script_name,
'*args, **kwargs',
'# Script body\n'
"""portal_workflow = context.portal_workflow
portal_workflow.doActionFor(context, action='edit_action', comment='Visited by RegularisationRequest_triggerStopReminderEscalation') """ )
transaction.commit()
def _dropRegularisationRequest_triggerStopReminderEscalation(self):
script_name = 'RegularisationRequest_triggerStopReminderEscalation'
if script_name in self.portal.portal_skins.custom.objectIds():
self.portal.portal_skins.custom.manage_delObjects(script_name)
transaction.commit()
def test_alarm_matching_regularisation_request(self):
ticket = self.createRegularisationRequest()
ticket.edit(resource='service_module/slapos_crm_stop_reminder')
ticket.validate()
ticket.suspend()
self.tic()
self._simulateRegularisationRequest_triggerStopReminderEscalation()
try:
self.portal.portal_alarms.\
slapos_crm_trigger_stop_reminder_escalation.activeSense()
self.tic()
finally:
self._dropRegularisationRequest_triggerStopReminderEscalation()
self.assertEqual(
'Visited by RegularisationRequest_triggerStopReminderEscalation',
ticket.workflow_history['edit_workflow'][-1]['comment'])
def test_alarm_not_suspended(self):
ticket = self.createRegularisationRequest()
ticket.edit(resource='service_module/slapos_crm_stop_reminder')
ticket.validate()
self.tic()
self._simulateRegularisationRequest_triggerStopReminderEscalation()
try:
self.portal.portal_alarms.\
slapos_crm_trigger_stop_reminder_escalation.activeSense()
self.tic()
finally:
self._dropRegularisationRequest_triggerStopReminderEscalation()
self.assertNotEqual(
'Visited by RegularisationRequest_triggerStopReminderEscalation',
ticket.workflow_history['edit_workflow'][-1]['comment'])
def test_alarm_not_expected_resource(self):
ticket = self.createRegularisationRequest()
ticket.validate()
ticket.suspend()
self.tic()
self._simulateRegularisationRequest_triggerStopReminderEscalation()
try:
self.portal.portal_alarms.\
slapos_crm_trigger_stop_reminder_escalation.activeSense()
self.tic()
finally:
self._dropRegularisationRequest_triggerStopReminderEscalation()
self.assertNotEqual(
'Visited by RegularisationRequest_triggerStopReminderEscalation',
ticket.workflow_history['edit_workflow'][-1]['comment'])
class TestSlapOSCrmTriggerEscalationOnStopAcknowledgmentRegularisationRequest(testSlapOSMixin):
def beforeTearDown(self):
transaction.abort()
def createRegularisationRequest(self):
new_id = self.generateNewId()
return self.portal.regularisation_request_module.newContent(
portal_type='Regularisation Request',
title="Test Reg. Req.%s" % new_id,
reference="TESTREGREQ-%s" % new_id,
)
def _simulateRegularisationRequest_triggerStopAcknowledgmentEscalation(self):
script_name = 'RegularisationRequest_triggerStopAcknowledgmentEscalation'
if script_name in self.portal.portal_skins.custom.objectIds():
raise ValueError('Precondition failed: %s exists in custom' % script_name)
createZODBPythonScript(self.portal.portal_skins.custom,
script_name,
'*args, **kwargs',
'# Script body\n'
"""portal_workflow = context.portal_workflow
portal_workflow.doActionFor(context, action='edit_action', comment='Visited by RegularisationRequest_triggerStopAcknowledgmentEscalation') """ )
transaction.commit()
def _dropRegularisationRequest_triggerStopAcknowledgmentEscalation(self):
script_name = 'RegularisationRequest_triggerStopAcknowledgmentEscalation'
if script_name in self.portal.portal_skins.custom.objectIds():
self.portal.portal_skins.custom.manage_delObjects(script_name)
transaction.commit()
def test_alarm_matching_regularisation_request(self):
ticket = self.createRegularisationRequest()
ticket.edit(resource='service_module/slapos_crm_stop_acknowledgement')
ticket.validate()
ticket.suspend()
self.tic()
self._simulateRegularisationRequest_triggerStopAcknowledgmentEscalation()
try:
self.portal.portal_alarms.\
slapos_crm_trigger_stop_acknowledgment_escalation.activeSense()
self.tic()
finally:
self._dropRegularisationRequest_triggerStopAcknowledgmentEscalation()
self.assertEqual(
'Visited by RegularisationRequest_triggerStopAcknowledgmentEscalation',
ticket.workflow_history['edit_workflow'][-1]['comment'])
def test_alarm_not_suspended(self):
ticket = self.createRegularisationRequest()
ticket.edit(resource='service_module/slapos_crm_stop_acknowledgement')
ticket.validate()
self.tic()
self._simulateRegularisationRequest_triggerStopAcknowledgmentEscalation()
try:
self.portal.portal_alarms.\
slapos_crm_trigger_stop_acknowledgment_escalation.activeSense()
self.tic()
finally:
self._dropRegularisationRequest_triggerStopAcknowledgmentEscalation()
self.assertNotEqual(
'Visited by RegularisationRequest_triggerStopAcknowledgmentEscalation',
ticket.workflow_history['edit_workflow'][-1]['comment'])
def test_alarm_not_expected_resource(self):
ticket = self.createRegularisationRequest()
ticket.validate()
ticket.suspend()
self.tic()
self._simulateRegularisationRequest_triggerStopAcknowledgmentEscalation()
try:
self.portal.portal_alarms.\
slapos_crm_trigger_stop_acknowledgment_escalation.activeSense()
self.tic()
finally:
self._dropRegularisationRequest_triggerStopAcknowledgmentEscalation()
self.assertNotEqual(
'Visited by RegularisationRequest_triggerStopAcknowledgmentEscalation',
ticket.workflow_history['edit_workflow'][-1]['comment'])
class TestSlapOSCrmTriggerEscalationOnDeleteReminderRegularisationRequest(testSlapOSMixin):
def beforeTearDown(self):
transaction.abort()
def createRegularisationRequest(self):
new_id = self.generateNewId()
return self.portal.regularisation_request_module.newContent(
portal_type='Regularisation Request',
title="Test Reg. Req.%s" % new_id,
reference="TESTREGREQ-%s" % new_id,
)
def _simulateRegularisationRequest_triggerDeleteReminderEscalation(self):
script_name = 'RegularisationRequest_triggerDeleteReminderEscalation'
if script_name in self.portal.portal_skins.custom.objectIds():
raise ValueError('Precondition failed: %s exists in custom' % script_name)
createZODBPythonScript(self.portal.portal_skins.custom,
script_name,
'*args, **kwargs',
'# Script body\n'
"""portal_workflow = context.portal_workflow
portal_workflow.doActionFor(context, action='edit_action', comment='Visited by RegularisationRequest_triggerDeleteReminderEscalation') """ )
transaction.commit()
def _dropRegularisationRequest_triggerDeleteReminderEscalation(self):
script_name = 'RegularisationRequest_triggerDeleteReminderEscalation'
if script_name in self.portal.portal_skins.custom.objectIds():
self.portal.portal_skins.custom.manage_delObjects(script_name)
transaction.commit()
def test_alarm_matching_regularisation_request(self):
ticket = self.createRegularisationRequest()
ticket.edit(resource='service_module/slapos_crm_delete_reminder')
ticket.validate()
ticket.suspend()
self.tic()
self._simulateRegularisationRequest_triggerDeleteReminderEscalation()
try:
self.portal.portal_alarms.\
slapos_crm_trigger_delete_reminder_escalation.activeSense()
self.tic()
finally:
self._dropRegularisationRequest_triggerDeleteReminderEscalation()
self.assertEqual(
'Visited by RegularisationRequest_triggerDeleteReminderEscalation',
ticket.workflow_history['edit_workflow'][-1]['comment'])
def test_alarm_not_suspended(self):
ticket = self.createRegularisationRequest()
ticket.edit(resource='service_module/slapos_crm_delete_reminder')
ticket.validate()
self.tic()
self._simulateRegularisationRequest_triggerDeleteReminderEscalation()
try:
self.portal.portal_alarms.\
slapos_crm_trigger_delete_reminder_escalation.activeSense()
self.tic()
finally:
self._dropRegularisationRequest_triggerDeleteReminderEscalation()
self.assertNotEqual(
'Visited by RegularisationRequest_triggerDeleteReminderEscalation',
ticket.workflow_history['edit_workflow'][-1]['comment'])
def test_alarm_not_expected_resource(self):
ticket = self.createRegularisationRequest()
ticket.validate()
ticket.suspend()
self.tic()
self._simulateRegularisationRequest_triggerDeleteReminderEscalation()
try:
self.portal.portal_alarms.\
slapos_crm_trigger_delete_reminder_escalation.activeSense()
self.tic()
finally:
self._dropRegularisationRequest_triggerDeleteReminderEscalation()
self.assertNotEqual(
'Visited by RegularisationRequest_triggerDeleteReminderEscalation',
ticket.workflow_history['edit_workflow'][-1]['comment'])
master/bt5/slapos_crm/TestTemplateItem/testSlapOSCRMSkins.py
View file @ 01627ed7
...@@ -605,3 +605,405 @@ The slapos team ...@@ -605,3 +605,405 @@ The slapos team
self.assertEqual(event, "fooevent") self.assertEqual(event, "fooevent")
self.assertEqual(invoice_list, []) self.assertEqual(invoice_list, [])
class TestSlapOSRegularisationRequest_checkToTriggerNextEscalationStep(
testSlapOSMixin):
def beforeTearDown(self):
transaction.abort()
def createRegularisationRequest(self):
new_id = self.generateNewId()
return self.portal.regularisation_request_module.newContent(
portal_type='Regularisation Request',
title="Test Reg. Req.%s" % new_id,
reference="TESTREGREQ-%s" % new_id,
resource='foo/bar',
)
def test_checkToTriggerNextEscalationStep_service_required(self):
ticket = self.createRegularisationRequest()
self.assertRaises(
AssertionError,
ticket.RegularisationRequest_checkToTriggerNextEscalationStep,
0, ticket.getRelativeUrl(), '', '', '', ''
)
@simulate('RegularisationRequest_checkToSendUniqEvent',
'service_relative_url, title, text_content, comment, REQUEST=None',
'context.portal_workflow.doActionFor(' \
'context, action="edit_action", ' \
'comment="Visited by RegularisationRequest_checkToSendUniqEvent ' \
'%s %s %s %s" % (service_relative_url, title, text_content, comment))\n' \
'return "fooevent"')
def test_checkToTriggerNextEscalationStep_matching_event(self):
ticket = self.createRegularisationRequest()
ticket.edit(resource='service_module/slapos_crm_acknowledgement')
ticket.validate()
ticket.suspend()
event = self.portal.event_module.newContent(
portal_type="Mail Message",
follow_up=ticket.getRelativeUrl(),
resource='service_module/slapos_crm_acknowledgement',
start_date=DateTime() - 8,
)
self.portal.portal_workflow._jumpToStateFor(event, 'delivered')
self.tic()
event2 = ticket.RegularisationRequest_checkToTriggerNextEscalationStep(
7, 'service_module/slapos_crm_acknowledgement',
'service_module/slapos_crm_spam',
'foo2 title', 'foo2 content', 'foo2 comment')
self.assertEquals(event2, event.getRelativeUrl())
self.assertEqual(
'Visited by RegularisationRequest_checkToSendUniqEvent %s %s %s %s' % \
('service_module/slapos_crm_spam', 'foo2 title', 'foo2 content',
'foo2 comment'),
ticket.workflow_history['edit_workflow'][-1]['comment'])
@simulate('RegularisationRequest_checkToSendUniqEvent',
'*args, **kwargs',
'raise NotImplementedError, "Should not have been called"')
def test_checkToTriggerNextEscalationStep_recent_event(self):
ticket = self.createRegularisationRequest()
ticket.edit(resource='service_module/slapos_crm_acknowledgement')
ticket.validate()
ticket.suspend()
event = self.portal.event_module.newContent(
portal_type="Mail Message",
follow_up=ticket.getRelativeUrl(),
resource='service_module/slapos_crm_acknowledgement',
start_date=DateTime() - 6,
)
self.portal.portal_workflow._jumpToStateFor(event, 'delivered')
self.tic()
event2 = ticket.RegularisationRequest_checkToTriggerNextEscalationStep(
7, 'service_module/slapos_crm_acknowledgement',
'service_module/slapos_crm_spam',
'foo2 title', 'foo2 content', 'foo2 comment')
self.assertEquals(event2, None)
@simulate('RegularisationRequest_checkToSendUniqEvent',
'*args, **kwargs',
'raise NotImplementedError, "Should not have been called"')
def test_checkToTriggerNextEscalationStep_other_ticket_event(self):
ticket = self.createRegularisationRequest()
ticket.edit(resource='service_module/slapos_crm_acknowledgement')
ticket.validate()
ticket.suspend()
event = self.portal.event_module.newContent(
portal_type="Mail Message",
resource='service_module/slapos_crm_acknowledgement',
start_date=DateTime() - 2,
)
self.portal.portal_workflow._jumpToStateFor(event, 'delivered')
self.tic()
event2 = ticket.RegularisationRequest_checkToTriggerNextEscalationStep(
1, 'service_module/slapos_crm_acknowledgement',
'service_module/slapos_crm_spam',
'foo2 title', 'foo2 content', 'foo2 comment')
self.assertEquals(event2, None)
@simulate('RegularisationRequest_checkToSendUniqEvent',
'*args, **kwargs',
'raise NotImplementedError, "Should not have been called"')
def test_checkToTriggerNextEscalationStep_other_resource_event(self):
ticket = self.createRegularisationRequest()
ticket.edit(resource='service_module/slapos_crm_acknowledgement')
ticket.validate()
ticket.suspend()
event = self.portal.event_module.newContent(
portal_type="Mail Message",
follow_up=ticket.getRelativeUrl(),
resource='service_module/slapos_crm_spam',
start_date=DateTime() - 2,
)
self.portal.portal_workflow._jumpToStateFor(event, 'delivered')
self.tic()
event2 = ticket.RegularisationRequest_checkToTriggerNextEscalationStep(
1, 'service_module/slapos_crm_acknowledgement',
'service_module/slapos_crm_spam',
'foo2 title', 'foo2 content', 'foo2 comment')
self.assertEquals(event2, None)
@simulate('RegularisationRequest_checkToSendUniqEvent',
'*args, **kwargs',
'raise NotImplementedError, "Should not have been called"')
def test_checkToTriggerNextEscalationStep_no_current_event(self):
ticket = self.createRegularisationRequest()
ticket.edit(resource='service_module/slapos_crm_acknowledgement')
ticket.validate()
ticket.suspend()
self.tic()
event2 = ticket.RegularisationRequest_checkToTriggerNextEscalationStep(
1, 'service_module/slapos_crm_acknowledgement',
'service_module/slapos_crm_spam',
'foo2 title', 'foo2 content', 'foo2 comment')
self.assertEquals(event2, None)
@simulate('RegularisationRequest_checkToSendUniqEvent',
'*args, **kwargs',
'raise NotImplementedError, "Should not have been called"')
def test_checkToTriggerNextEscalationStep_no_ticket_resource(self):
ticket = self.createRegularisationRequest()
ticket.validate()
ticket.suspend()
event = self.portal.event_module.newContent(
portal_type="Mail Message",
follow_up=ticket.getRelativeUrl(),
resource='service_module/slapos_crm_acknowledgement',
start_date=DateTime() - 2,
)
self.portal.portal_workflow._jumpToStateFor(event, 'delivered')
self.tic()
event2 = ticket.RegularisationRequest_checkToTriggerNextEscalationStep(
1, 'service_module/slapos_crm_acknowledgement',
'service_module/slapos_crm_spam',
'foo2 title', 'foo2 content', 'foo2 comment')
self.assertEquals(event2, None)
@simulate('RegularisationRequest_checkToSendUniqEvent',
'*args, **kwargs',
'raise NotImplementedError, "Should not have been called"')
def test_checkToTriggerNextEscalationStep_not_suspended(self):
ticket = self.createRegularisationRequest()
ticket.edit(resource='service_module/slapos_crm_acknowledgement')
ticket.validate()
event = self.portal.event_module.newContent(
portal_type="Mail Message",
follow_up=ticket.getRelativeUrl(),
resource='service_module/slapos_crm_acknowledgement',
start_date=DateTime() - 2,
)
self.portal.portal_workflow._jumpToStateFor(event, 'delivered')
self.tic()
event2 = ticket.RegularisationRequest_checkToTriggerNextEscalationStep(
1, 'service_module/slapos_crm_acknowledgement',
'service_module/slapos_crm_spam',
'foo2 title', 'foo2 content', 'foo2 comment')
self.assertEquals(event2, None)
def test_checkToTriggerNextEscalationStep_REQUEST_disallowed(self):
ticket = self.createRegularisationRequest()
self.assertRaises(
Unauthorized,
ticket.RegularisationRequest_checkToTriggerNextEscalationStep,
'', '', '', '', '', '',
REQUEST={})
class TestSlapOSRegularisationRequest_triggerAcknowledgmentEscalation(
testSlapOSMixin):
def beforeTearDown(self):
transaction.abort()
def createRegularisationRequest(self):
new_id = self.generateNewId()
return self.portal.regularisation_request_module.newContent(
portal_type='Regularisation Request',
title="Test Reg. Req.%s" % new_id,
reference="TESTREGREQ-%s" % new_id,
resource='foo/bar',
)
def test_triggerAcknowledgmentEscalation_REQUEST_disallowed(self):
ticket = self.createRegularisationRequest()
self.assertRaises(
Unauthorized,
ticket.RegularisationRequest_triggerAcknowledgmentEscalation,
REQUEST={})
@simulate('RegularisationRequest_checkToTriggerNextEscalationStep',
'day, current, next, title, text_content, comment, REQUEST=None',
'context.portal_workflow.doActionFor(' \
'context, action="edit_action", ' \
'comment="Visited by RegularisationRequest_checkToTriggerNextEscalationStep ' \
'%s %s %s %s %s %s" % (day, current, next, title, text_content, comment))')
def test_checkToTriggerNextEscalationStep_matching_event(self):
ticket = self.createRegularisationRequest()
ticket.RegularisationRequest_triggerAcknowledgmentEscalation()
self.assertEqual(
'Visited by RegularisationRequest_checkToTriggerNextEscalationStep ' \
'%s %s %s %s %s %s' % \
(38,
'service_module/slapos_crm_acknowledgement',
'service_module/slapos_crm_stop_reminder',
'Reminder: invoice payment requested',
"""Dear user,
We would like to remind you an unpaid invoice you have on %s.
If no payment is done during the coming days, we will stop all your current instances to free some hardware resources.
Do not hesitate to visit the web forum (http://community.slapos.org/forum) in case of question.
Regards,
The slapos team
""" % self.portal.portal_preferences.getPreferredSlaposWebSiteUrl(),
'Stopping reminder.'),
ticket.workflow_history['edit_workflow'][-1]['comment'])
class TestSlapOSRegularisationRequest_triggerStopReminderEscalation(
testSlapOSMixin):
def beforeTearDown(self):
transaction.abort()
def createRegularisationRequest(self):
new_id = self.generateNewId()
return self.portal.regularisation_request_module.newContent(
portal_type='Regularisation Request',
title="Test Reg. Req.%s" % new_id,
reference="TESTREGREQ-%s" % new_id,
resource='foo/bar',
)
def test_triggerStopReminderEscalation_REQUEST_disallowed(self):
ticket = self.createRegularisationRequest()
self.assertRaises(
Unauthorized,
ticket.RegularisationRequest_triggerStopReminderEscalation,
REQUEST={})
@simulate('RegularisationRequest_checkToTriggerNextEscalationStep',
'day, current, next, title, text_content, comment, REQUEST=None',
'context.portal_workflow.doActionFor(' \
'context, action="edit_action", ' \
'comment="Visited by RegularisationRequest_checkToTriggerNextEscalationStep ' \
'%s %s %s %s %s %s" % (day, current, next, title, text_content, comment))')
def test_checkToTriggerNextEscalationStep_matching_event(self):
ticket = self.createRegularisationRequest()
ticket.RegularisationRequest_triggerStopReminderEscalation()
self.assertEqual(
'Visited by RegularisationRequest_checkToTriggerNextEscalationStep ' \
'%s %s %s %s %s %s' % \
(7,
'service_module/slapos_crm_stop_reminder',
'service_module/slapos_crm_stop_acknowledgement',
'Acknowledgment: instances stopped',
"""Dear user,
Despite our last reminder, you still have an unpaid invoice on %s.
We will now stop all your current instances to free some hardware resources.
Do not hesitate to visit the web forum (http://community.slapos.org/forum) in case of question.
Regards,
The slapos team
""" % self.portal.portal_preferences.getPreferredSlaposWebSiteUrl(),
'Stopping acknowledgment.'),
ticket.workflow_history['edit_workflow'][-1]['comment'])
class TestSlapOSRegularisationRequest_triggerStopAcknowledgmentEscalation(
testSlapOSMixin):
def beforeTearDown(self):
transaction.abort()
def createRegularisationRequest(self):
new_id = self.generateNewId()
return self.portal.regularisation_request_module.newContent(
portal_type='Regularisation Request',
title="Test Reg. Req.%s" % new_id,
reference="TESTREGREQ-%s" % new_id,
resource='foo/bar',
)
def test_triggerStopAcknowledgmentEscalation_REQUEST_disallowed(self):
ticket = self.createRegularisationRequest()
self.assertRaises(
Unauthorized,
ticket.RegularisationRequest_triggerStopAcknowledgmentEscalation,
REQUEST={})
@simulate('RegularisationRequest_checkToTriggerNextEscalationStep',
'day, current, next, title, text_content, comment, REQUEST=None',
'context.portal_workflow.doActionFor(' \
'context, action="edit_action", ' \
'comment="Visited by RegularisationRequest_checkToTriggerNextEscalationStep ' \
'%s %s %s %s %s %s" % (day, current, next, title, text_content, comment))')
def test_checkToTriggerNextEscalationStep_matching_event(self):
ticket = self.createRegularisationRequest()
ticket.RegularisationRequest_triggerStopAcknowledgmentEscalation()
self.assertEqual(
'Visited by RegularisationRequest_checkToTriggerNextEscalationStep ' \
'%s %s %s %s %s %s' % \
(13,
'service_module/slapos_crm_stop_acknowledgement',
'service_module/slapos_crm_delete_reminder',
'Last reminder: invoice payment requested',
"""Dear user,
We would like to remind you the unpaid invoice you have on %s.
If no payment is done during the coming days, we will delete all your instances.
Do not hesitate to visit the web forum (http://community.slapos.org/forum) in case of question.
Regards,
The slapos team
""" % self.portal.portal_preferences.getPreferredSlaposWebSiteUrl(),
'Deleting reminder.'),
ticket.workflow_history['edit_workflow'][-1]['comment'])
class TestSlapOSRegularisationRequest_triggerDeleteReminderEscalation(
testSlapOSMixin):
def beforeTearDown(self):
transaction.abort()
def createRegularisationRequest(self):
new_id = self.generateNewId()
return self.portal.regularisation_request_module.newContent(
portal_type='Regularisation Request',
title="Test Reg. Req.%s" % new_id,
reference="TESTREGREQ-%s" % new_id,
resource='foo/bar',
)
def test_triggerDeleteReminderEscalation_REQUEST_disallowed(self):
ticket = self.createRegularisationRequest()
self.assertRaises(
Unauthorized,
ticket.RegularisationRequest_triggerDeleteReminderEscalation,
REQUEST={})
@simulate('RegularisationRequest_checkToTriggerNextEscalationStep',
'day, current, next, title, text_content, comment, REQUEST=None',
'context.portal_workflow.doActionFor(' \
'context, action="edit_action", ' \
'comment="Visited by RegularisationRequest_checkToTriggerNextEscalationStep ' \
'%s %s %s %s %s %s" % (day, current, next, title, text_content, comment))')
def test_checkToTriggerNextEscalationStep_matching_event(self):
ticket = self.createRegularisationRequest()
ticket.RegularisationRequest_triggerDeleteReminderEscalation()
self.assertEqual(
'Visited by RegularisationRequest_checkToTriggerNextEscalationStep ' \
'%s %s %s %s %s %s' % \
(2,
'service_module/slapos_crm_delete_reminder',
'service_module/slapos_crm_delete_acknowledgement',
'Acknowledgment: instances deleted',
"""Dear user,
Despite our last reminder, you still have an unpaid invoice on %s.
We will now delete all your instances.
Do not hesitate to visit the web forum (http://community.slapos.org/forum) in case of question.
Regards,
The slapos team
""" % self.portal.portal_preferences.getPreferredSlaposWebSiteUrl(),
'Deleting acknowledgment.'),
ticket.workflow_history['edit_workflow'][-1]['comment'])
master/bt5/slapos_crm/bt/revision
View file @ 01627ed7
14 15
\ No newline at end of file \ No newline at end of file
master/bt5/slapos_crm/bt/template_keep_path_list
View file @ 01627ed7
...@@ -3,3 +3,7 @@ service_module/slapos_crm_complaint ...@@ -3,3 +3,7 @@ service_module/slapos_crm_complaint
service_module/slapos_crm_information service_module/slapos_crm_information
service_module/slapos_crm_spam service_module/slapos_crm_spam
service_module/slapos_crm_invoice_cancellation service_module/slapos_crm_invoice_cancellation
service_module/slapos_crm_stop_reminder
service_module/slapos_crm_stop_acknowledgement
service_module/slapos_crm_delete_acknowledgement
service_module/slapos_crm_delete_reminder
\ No newline at end of file
master/bt5/slapos_crm/bt/template_keep_workflow_path_list
View file @ 01627ed7
...@@ -3,6 +3,10 @@ service_module/slapos_crm_complaint ...@@ -3,6 +3,10 @@ service_module/slapos_crm_complaint
service_module/slapos_crm_information service_module/slapos_crm_information
service_module/slapos_crm_spam service_module/slapos_crm_spam
service_module/slapos_crm_invoice_cancellation service_module/slapos_crm_invoice_cancellation
service_module/slapos_crm_stop_reminder
service_module/slapos_crm_stop_acknowledgement
service_module/slapos_crm_delete_acknowledgement
service_module/slapos_crm_delete_reminder
support_request_module/slapos_crm_support_request_template support_request_module/slapos_crm_support_request_template
regularisation_request_module/slapos_crm_regularisation_request_template regularisation_request_module/slapos_crm_regularisation_request_template
event_module/slapos_crm_web_message_template event_module/slapos_crm_web_message_template
\ No newline at end of file
master/bt5/slapos_crm/bt/template_path_list
View file @ 01627ed7
...@@ -2,10 +2,18 @@ event_module/slapos_crm_web_message_template ...@@ -2,10 +2,18 @@ event_module/slapos_crm_web_message_template
portal_alarms/slapos_crm_cancel_invoice portal_alarms/slapos_crm_cancel_invoice
portal_alarms/slapos_crm_create_regularisation_request portal_alarms/slapos_crm_create_regularisation_request
portal_alarms/slapos_crm_invalidate_suspended_regularisation_request portal_alarms/slapos_crm_invalidate_suspended_regularisation_request
portal_alarms/slapos_crm_trigger_acknowledgment_escalation
portal_alarms/slapos_crm_trigger_delete_reminder_escalation
portal_alarms/slapos_crm_trigger_stop_acknowledgment_escalation
portal_alarms/slapos_crm_trigger_stop_reminder_escalation
regularisation_request_module/slapos_crm_regularisation_request_template regularisation_request_module/slapos_crm_regularisation_request_template
service_module/slapos_crm_acknowledgement service_module/slapos_crm_acknowledgement
service_module/slapos_crm_complaint service_module/slapos_crm_complaint
service_module/slapos_crm_delete_acknowledgement
service_module/slapos_crm_delete_reminder
service_module/slapos_crm_information service_module/slapos_crm_information
service_module/slapos_crm_invoice_cancellation service_module/slapos_crm_invoice_cancellation
service_module/slapos_crm_spam service_module/slapos_crm_spam
service_module/slapos_crm_stop_acknowledgement
service_module/slapos_crm_stop_reminder
support_request_module/slapos_crm_support_request_template support_request_module/slapos_crm_support_request_template
\ No newline at end of file
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