Skip to content
Projects
Groups
Snippets
Help
Loading...
Help
Support
Keyboard shortcuts
?
Submit feedback
Contribute to GitLab
Sign in / Register
Toggle navigation
erp5
Project overview
Project overview
Details
Activity
Releases
Repository
Repository
Files
Commits
Branches
Tags
Contributors
Graph
Compare
Issues
0
Issues
0
List
Boards
Labels
Milestones
Merge Requests
0
Merge Requests
0
Analytics
Analytics
Repository
Value Stream
Wiki
Wiki
Members
Members
Collapse sidebar
Close sidebar
Activity
Graph
Create a new issue
Commits
Issue Boards
Open sidebar
Georgios Dagkakis
erp5
Commits
ea074df5
Commit
ea074df5
authored
Apr 05, 2012
by
Aurel
Browse files
Options
Browse Files
Download
Email Patches
Plain Diff
add a new state in ticket workflow : suspended
parent
9e4e2e55
Changes
8
Hide whitespace changes
Inline
Side-by-side
Showing
8 changed files
with
543 additions
and
1 deletion
+543
-1
bt5/erp5_crm/WorkflowTemplateItem/portal_workflow/ticket_workflow/states/suspended.xml
...Item/portal_workflow/ticket_workflow/states/suspended.xml
+92
-0
bt5/erp5_crm/WorkflowTemplateItem/portal_workflow/ticket_workflow/states/validated.xml
...Item/portal_workflow/ticket_workflow/states/validated.xml
+2
-0
bt5/erp5_crm/WorkflowTemplateItem/portal_workflow/ticket_workflow/transitions/suspend.xml
...m/portal_workflow/ticket_workflow/transitions/suspend.xml
+62
-0
bt5/erp5_crm/WorkflowTemplateItem/portal_workflow/ticket_workflow/transitions/suspend_action.xml
...l_workflow/ticket_workflow/transitions/suspend_action.xml
+80
-0
bt5/erp5_crm/WorkflowTemplateItem/portal_workflow/ticket_workflow/worklists/0D_suspended_campaign_list.xml
.../ticket_workflow/worklists/0D_suspended_campaign_list.xml
+102
-0
bt5/erp5_crm/WorkflowTemplateItem/portal_workflow/ticket_workflow/worklists/1D_suspended_meeting_list.xml
...w/ticket_workflow/worklists/1D_suspended_meeting_list.xml
+102
-0
bt5/erp5_crm/WorkflowTemplateItem/portal_workflow/ticket_workflow/worklists/2D_suspended_support_request_list.xml
..._workflow/worklists/2D_suspended_support_request_list.xml
+102
-0
bt5/erp5_crm/bt/revision
bt5/erp5_crm/bt/revision
+1
-1
No files found.
bt5/erp5_crm/WorkflowTemplateItem/portal_workflow/ticket_workflow/states/suspended.xml
0 → 100644
View file @
ea074df5
<?xml version="1.0"?>
<ZopeData>
<record
id=
"1"
aka=
"AAAAAAAAAAE="
>
<pickle>
<global
name=
"StateDefinition"
module=
"Products.DCWorkflow.States"
/>
</pickle>
<pickle>
<dictionary>
<item>
<key>
<string>
description
</string>
</key>
<value>
<string>
Support requests that is temporarily suspended (waiting for an answer from another department or from the customer)
</string>
</value>
</item>
<item>
<key>
<string>
id
</string>
</key>
<value>
<string>
suspended
</string>
</value>
</item>
<item>
<key>
<string>
permission_roles
</string>
</key>
<value>
<persistent>
<string
encoding=
"base64"
>
AAAAAAAAAAI=
</string>
</persistent>
</value>
</item>
<item>
<key>
<string>
title
</string>
</key>
<value>
<string>
Suspended
</string>
</value>
</item>
<item>
<key>
<string>
transitions
</string>
</key>
<value>
<tuple>
<string>
invalidate
</string>
<string>
invalidate_action
</string>
<string>
validate
</string>
<string>
validate_action
</string>
</tuple>
</value>
</item>
<item>
<key>
<string>
type_list
</string>
</key>
<value>
<tuple/>
</value>
</item>
</dictionary>
</pickle>
</record>
<record
id=
"2"
aka=
"AAAAAAAAAAI="
>
<pickle>
<global
name=
"PersistentMapping"
module=
"Persistence.mapping"
/>
</pickle>
<pickle>
<dictionary>
<item>
<key>
<string>
data
</string>
</key>
<value>
<dictionary>
<item>
<key>
<string>
Access contents information
</string>
</key>
<value>
<tuple>
<string>
Assignee
</string>
<string>
Assignor
</string>
<string>
Auditor
</string>
</tuple>
</value>
</item>
<item>
<key>
<string>
Modify portal content
</string>
</key>
<value>
<tuple>
<string>
Assignee
</string>
<string>
Assignor
</string>
</tuple>
</value>
</item>
<item>
<key>
<string>
View
</string>
</key>
<value>
<tuple>
<string>
Assignee
</string>
<string>
Assignor
</string>
<string>
Auditor
</string>
</tuple>
</value>
</item>
</dictionary>
</value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
bt5/erp5_crm/WorkflowTemplateItem/portal_workflow/ticket_workflow/states/validated.xml
View file @
ea074df5
...
...
@@ -30,6 +30,8 @@
<tuple>
<string>
invalidate
</string>
<string>
invalidate_action
</string>
<string>
suspend
</string>
<string>
suspend_action
</string>
</tuple>
</value>
</item>
...
...
bt5/erp5_crm/WorkflowTemplateItem/portal_workflow/ticket_workflow/transitions/suspend.xml
0 → 100644
View file @
ea074df5
<?xml version="1.0"?>
<ZopeData>
<record
id=
"1"
aka=
"AAAAAAAAAAE="
>
<pickle>
<global
name=
"TransitionDefinition"
module=
"Products.DCWorkflow.Transitions"
/>
</pickle>
<pickle>
<dictionary>
<item>
<key>
<string>
actbox_category
</string>
</key>
<value>
<string>
workflow
</string>
</value>
</item>
<item>
<key>
<string>
actbox_icon
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
actbox_name
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
actbox_url
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
after_script_name
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
description
</string>
</key>
<value>
<string>
The suspend logical transition sets the Ticket state to suspended.
</string>
</value>
</item>
<item>
<key>
<string>
guard
</string>
</key>
<value>
<none/>
</value>
</item>
<item>
<key>
<string>
id
</string>
</key>
<value>
<string>
suspend
</string>
</value>
</item>
<item>
<key>
<string>
new_state_id
</string>
</key>
<value>
<string>
suspended
</string>
</value>
</item>
<item>
<key>
<string>
script_name
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
title
</string>
</key>
<value>
<string>
Suspend
</string>
</value>
</item>
<item>
<key>
<string>
trigger_type
</string>
</key>
<value>
<int>
2
</int>
</value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
bt5/erp5_crm/WorkflowTemplateItem/portal_workflow/ticket_workflow/transitions/suspend_action.xml
0 → 100644
View file @
ea074df5
<?xml version="1.0"?>
<ZopeData>
<record
id=
"1"
aka=
"AAAAAAAAAAE="
>
<pickle>
<global
name=
"TransitionDefinition"
module=
"Products.DCWorkflow.Transitions"
/>
</pickle>
<pickle>
<dictionary>
<item>
<key>
<string>
actbox_category
</string>
</key>
<value>
<string>
workflow
</string>
</value>
</item>
<item>
<key>
<string>
actbox_icon
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
actbox_name
</string>
</key>
<value>
<string>
Suspend Ticket
</string>
</value>
</item>
<item>
<key>
<string>
actbox_url
</string>
</key>
<value>
<string>
%(content_url)s/Base_viewWorkflowActionDialog?workflow_action=suspend_action
</string>
</value>
</item>
<item>
<key>
<string>
after_script_name
</string>
</key>
<value>
<string>
suspend
</string>
</value>
</item>
<item>
<key>
<string>
description
</string>
</key>
<value>
<string>
Declare a Ticket as suspended
</string>
</value>
</item>
<item>
<key>
<string>
guard
</string>
</key>
<value>
<persistent>
<string
encoding=
"base64"
>
AAAAAAAAAAI=
</string>
</persistent>
</value>
</item>
<item>
<key>
<string>
id
</string>
</key>
<value>
<string>
suspend_action
</string>
</value>
</item>
<item>
<key>
<string>
new_state_id
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
script_name
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
title
</string>
</key>
<value>
<string>
Suspend Ticket Action
</string>
</value>
</item>
<item>
<key>
<string>
trigger_type
</string>
</key>
<value>
<int>
1
</int>
</value>
</item>
</dictionary>
</pickle>
</record>
<record
id=
"2"
aka=
"AAAAAAAAAAI="
>
<pickle>
<global
name=
"Guard"
module=
"Products.DCWorkflow.Guard"
/>
</pickle>
<pickle>
<dictionary>
<item>
<key>
<string>
roles
</string>
</key>
<value>
<tuple>
<string>
Assignor
</string>
<string>
Assignee: Associate
</string>
</tuple>
</value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
bt5/erp5_crm/WorkflowTemplateItem/portal_workflow/ticket_workflow/worklists/0D_suspended_campaign_list.xml
0 → 100644
View file @
ea074df5
<?xml version="1.0"?>
<ZopeData>
<record
id=
"1"
aka=
"AAAAAAAAAAE="
>
<pickle>
<global
name=
"WorklistDefinition"
module=
"Products.DCWorkflow.Worklists"
/>
</pickle>
<pickle>
<dictionary>
<item>
<key>
<string>
actbox_category
</string>
</key>
<value>
<string>
global
</string>
</value>
</item>
<item>
<key>
<string>
actbox_icon
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
actbox_name
</string>
</key>
<value>
<string>
Suspended Campaigns (%(count)s)
</string>
</value>
</item>
<item>
<key>
<string>
actbox_url
</string>
</key>
<value>
<string
encoding=
"cdata"
>
<![CDATA[
campaign_module?simulation_state=suspended&portal_type:list=%(portal_type)s&local_roles:list=%(local_roles)s&reset:int=1
]]>
</string>
</value>
</item>
<item>
<key>
<string>
description
</string>
</key>
<value>
<string>
Suspended Campaign
</string>
</value>
</item>
<item>
<key>
<string>
guard
</string>
</key>
<value>
<persistent>
<string
encoding=
"base64"
>
AAAAAAAAAAI=
</string>
</persistent>
</value>
</item>
<item>
<key>
<string>
id
</string>
</key>
<value>
<string>
0D_suspended_campaign_list
</string>
</value>
</item>
<item>
<key>
<string>
var_matches
</string>
</key>
<value>
<persistent>
<string
encoding=
"base64"
>
AAAAAAAAAAM=
</string>
</persistent>
</value>
</item>
</dictionary>
</pickle>
</record>
<record
id=
"2"
aka=
"AAAAAAAAAAI="
>
<pickle>
<global
name=
"Guard"
module=
"Products.DCWorkflow.Guard"
/>
</pickle>
<pickle>
<dictionary>
<item>
<key>
<string>
roles
</string>
</key>
<value>
<tuple>
<string>
Assignor
</string>
<string>
Assignee
</string>
</tuple>
</value>
</item>
</dictionary>
</pickle>
</record>
<record
id=
"3"
aka=
"AAAAAAAAAAM="
>
<pickle>
<global
name=
"PersistentMapping"
module=
"Persistence.mapping"
/>
</pickle>
<pickle>
<dictionary>
<item>
<key>
<string>
data
</string>
</key>
<value>
<dictionary>
<item>
<key>
<string>
portal_type
</string>
</key>
<value>
<tuple>
<string>
Campaign
</string>
</tuple>
</value>
</item>
<item>
<key>
<string>
simulation_state
</string>
</key>
<value>
<tuple>
<string>
suspended
</string>
</tuple>
</value>
</item>
</dictionary>
</value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
bt5/erp5_crm/WorkflowTemplateItem/portal_workflow/ticket_workflow/worklists/1D_suspended_meeting_list.xml
0 → 100644
View file @
ea074df5
<?xml version="1.0"?>
<ZopeData>
<record
id=
"1"
aka=
"AAAAAAAAAAE="
>
<pickle>
<global
name=
"WorklistDefinition"
module=
"Products.DCWorkflow.Worklists"
/>
</pickle>
<pickle>
<dictionary>
<item>
<key>
<string>
actbox_category
</string>
</key>
<value>
<string>
global
</string>
</value>
</item>
<item>
<key>
<string>
actbox_icon
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
actbox_name
</string>
</key>
<value>
<string>
Suspended Meetings (%(count)s)
</string>
</value>
</item>
<item>
<key>
<string>
actbox_url
</string>
</key>
<value>
<string
encoding=
"cdata"
>
<![CDATA[
meeting_module?simulation_state=suspended&portal_type:list=%(portal_type)s&local_roles:list=%(local_roles)s&reset:int=1
]]>
</string>
</value>
</item>
<item>
<key>
<string>
description
</string>
</key>
<value>
<string>
Suspended Meetings
</string>
</value>
</item>
<item>
<key>
<string>
guard
</string>
</key>
<value>
<persistent>
<string
encoding=
"base64"
>
AAAAAAAAAAI=
</string>
</persistent>
</value>
</item>
<item>
<key>
<string>
id
</string>
</key>
<value>
<string>
1D_suspended_meeting_list
</string>
</value>
</item>
<item>
<key>
<string>
var_matches
</string>
</key>
<value>
<persistent>
<string
encoding=
"base64"
>
AAAAAAAAAAM=
</string>
</persistent>
</value>
</item>
</dictionary>
</pickle>
</record>
<record
id=
"2"
aka=
"AAAAAAAAAAI="
>
<pickle>
<global
name=
"Guard"
module=
"Products.DCWorkflow.Guard"
/>
</pickle>
<pickle>
<dictionary>
<item>
<key>
<string>
roles
</string>
</key>
<value>
<tuple>
<string>
Assignor
</string>
<string>
Assignee
</string>
</tuple>
</value>
</item>
</dictionary>
</pickle>
</record>
<record
id=
"3"
aka=
"AAAAAAAAAAM="
>
<pickle>
<global
name=
"PersistentMapping"
module=
"Persistence.mapping"
/>
</pickle>
<pickle>
<dictionary>
<item>
<key>
<string>
data
</string>
</key>
<value>
<dictionary>
<item>
<key>
<string>
portal_type
</string>
</key>
<value>
<tuple>
<string>
Meeting
</string>
</tuple>
</value>
</item>
<item>
<key>
<string>
simulation_state
</string>
</key>
<value>
<tuple>
<string>
suspended
</string>
</tuple>
</value>
</item>
</dictionary>
</value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
bt5/erp5_crm/WorkflowTemplateItem/portal_workflow/ticket_workflow/worklists/2D_suspended_support_request_list.xml
0 → 100644
View file @
ea074df5
<?xml version="1.0"?>
<ZopeData>
<record
id=
"1"
aka=
"AAAAAAAAAAE="
>
<pickle>
<global
name=
"WorklistDefinition"
module=
"Products.DCWorkflow.Worklists"
/>
</pickle>
<pickle>
<dictionary>
<item>
<key>
<string>
actbox_category
</string>
</key>
<value>
<string>
global
</string>
</value>
</item>
<item>
<key>
<string>
actbox_icon
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
actbox_name
</string>
</key>
<value>
<string>
Suspended Support Requests (%(count)s)
</string>
</value>
</item>
<item>
<key>
<string>
actbox_url
</string>
</key>
<value>
<string
encoding=
"cdata"
>
<![CDATA[
support_request_module?simulation_state=suspended&portal_type:list=%(portal_type)s&local_roles:list=%(local_roles)s&reset:int=1
]]>
</string>
</value>
</item>
<item>
<key>
<string>
description
</string>
</key>
<value>
<string>
Suspended Support Requests
</string>
</value>
</item>
<item>
<key>
<string>
guard
</string>
</key>
<value>
<persistent>
<string
encoding=
"base64"
>
AAAAAAAAAAI=
</string>
</persistent>
</value>
</item>
<item>
<key>
<string>
id
</string>
</key>
<value>
<string>
2D_suspended_support_request_list
</string>
</value>
</item>
<item>
<key>
<string>
var_matches
</string>
</key>
<value>
<persistent>
<string
encoding=
"base64"
>
AAAAAAAAAAM=
</string>
</persistent>
</value>
</item>
</dictionary>
</pickle>
</record>
<record
id=
"2"
aka=
"AAAAAAAAAAI="
>
<pickle>
<global
name=
"Guard"
module=
"Products.DCWorkflow.Guard"
/>
</pickle>
<pickle>
<dictionary>
<item>
<key>
<string>
roles
</string>
</key>
<value>
<tuple>
<string>
Assignor
</string>
<string>
Assignee
</string>
</tuple>
</value>
</item>
</dictionary>
</pickle>
</record>
<record
id=
"3"
aka=
"AAAAAAAAAAM="
>
<pickle>
<global
name=
"PersistentMapping"
module=
"Persistence.mapping"
/>
</pickle>
<pickle>
<dictionary>
<item>
<key>
<string>
data
</string>
</key>
<value>
<dictionary>
<item>
<key>
<string>
portal_type
</string>
</key>
<value>
<tuple>
<string>
Support Request
</string>
</tuple>
</value>
</item>
<item>
<key>
<string>
simulation_state
</string>
</key>
<value>
<tuple>
<string>
suspended
</string>
</tuple>
</value>
</item>
</dictionary>
</value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
bt5/erp5_crm/bt/revision
View file @
ea074df5
590
\ No newline at end of file
592
\ No newline at end of file
Write
Preview
Markdown
is supported
0%
Try again
or
attach a new file
Attach a file
Cancel
You are about to add
0
people
to the discussion. Proceed with caution.
Finish editing this message first!
Cancel
Please
register
or
sign in
to comment