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Guillaume Hervier
slapos.core
Commits
30017fbb
Commit
30017fbb
authored
8 years ago
by
Alain Takoudjou
Browse files
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Plain Diff
slapos_crm: create alarm to close personal computer which didn't contact for too long
Change allocation scope to close/outdated
parent
e3376cbf
Changes
9
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9 changed files
with
147 additions
and
30 deletions
+147
-30
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/Alarm_checkAndUpdatePersonalComputerAllocationScope.py
...ng/Alarm_checkAndUpdatePersonalComputerAllocationScope.py
+3
-6
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/Base_generateSupportRequestForSlapOS.py
...os_crm_monitoring/Base_generateSupportRequestForSlapOS.py
+4
-1
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/Computer_checkAndUpdateAllocationScope.py
..._crm_monitoring/Computer_checkAndUpdateAllocationScope.py
+32
-18
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/Computer_checkAndUpdateAllocationScope.xml
...crm_monitoring/Computer_checkAndUpdateAllocationScope.xml
+1
-1
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/Computer_checkAndUpdatePersonalAllocationScope.py
...itoring/Computer_checkAndUpdatePersonalAllocationScope.py
+7
-2
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/Computer_hasContactedRecently.py
...ns/slapos_crm_monitoring/Computer_hasContactedRecently.py
+35
-0
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/Computer_hasContactedRecently.xml
...s/slapos_crm_monitoring/Computer_hasContactedRecently.xml
+62
-0
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequest_trySendNotificationMessage.py
...m_monitoring/SupportRequest_trySendNotificationMessage.py
+2
-1
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequest_trySendNotificationMessage.xml
..._monitoring/SupportRequest_trySendNotificationMessage.xml
+1
-1
No files found.
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/Alarm_checkAndUpdatePersonalComputerAllocationScope.py
View file @
30017fbb
...
...
@@ -4,12 +4,9 @@ category_personal = portal.restrictedTraverse("portal_categories/allocation_scop
if
category_personal
is
not
None
:
portal
.
portal_catalog
.
searchAndActivate
(
portal_type
=
'Computer'
,
validation_state
=
'validated'
,
modification_date
=
(
DateTime
()
-
30
).
strftime
(
'<=%Y/%m/%d'
),
default_allocation_scope_uid
=
category_personal
.
getUid
(),
left_join_list
=
[
'aggregate_related_uid'
],
aggregate_related_uid
=
None
,
portal_type
=
'Computer'
,
validation_state
=
'validated'
,
default_allocation_scope_uid
=
category_personal
.
getUid
(),
method_id
=
'Computer_checkAndUpdatePersonalAllocationScope'
,
activate_kw
=
{
'tag'
:
tag
})
...
...
This diff is collapsed.
Click to expand it.
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/Base_generateSupportRequestForSlapOS.py
View file @
30017fbb
...
...
@@ -31,7 +31,10 @@ if support_request_in_progress is not None:
support_request_in_progress
=
context
.
REQUEST
.
get
(
"support_request_in_progress"
,
None
)
if
support_request_in_progress
is
not
None
:
return
portal
.
restrictedTraverse
(
support_request_in_progress
)
support_request
=
portal
.
restrictedTraverse
(
support_request_in_progress
)
if
support_request
.
getTitle
()
==
title
and
\
support_request
.
getSourceProjectUid
()
==
source_project_value
.
getUid
():
return
portal
.
restrictedTraverse
(
support_request_in_progress
)
resource
=
portal
.
service_module
.
\
slapos_crm_monitoring
.
getRelativeUrl
()
...
...
This diff is collapsed.
Click to expand it.
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/Computer_checkAndUpdateAllocationScope.py
View file @
30017fbb
...
...
@@ -16,25 +16,29 @@ person = computer.getSourceAdministrationValue(portal_type="Person")
if
not
person
:
return
if
not
person
.
Person_isServiceProvider
():
edit_kw
=
{
'allocation_scope'
:
target_allocation_scope
,
}
# Create a ticket (or re-open it) for this issue!
request_title
=
'We have changed allocation scope for %s'
%
computer_reference
request_description
=
'Allocation scope has been changed to '
\
'%s for %s'
%
(
target_allocation_scope
,
computer_reference
)
support_request
=
context
.
Base_generateSupportRequestForSlapOS
(
request_title
,
request_description
,
computer
.
getRelativeUrl
()
)
if
check_service_provider
and
person
.
Person_isServiceProvider
():
return
edit_kw
=
{
'allocation_scope'
:
target_allocation_scope
,
}
# Create a ticket (or re-open it) for this issue!
request_title
=
'Allocation scope of %s changed to %s'
%
(
computer_reference
,
target_allocation_scope
)
request_description
=
'Allocation scope has been changed to '
\
'%s for %s'
%
(
target_allocation_scope
,
computer_reference
)
support_request
=
context
.
Base_generateSupportRequestForSlapOS
(
request_title
,
request_description
,
computer
.
getRelativeUrl
()
)
if
support_request
is
not
None
:
if
support_request
.
getSimulationState
()
!=
"validated"
:
support_request
.
validate
()
# Send notification message
message
=
request_description
notification_message
=
portal
.
portal_notifications
.
getDocumentValue
(
...
...
@@ -43,8 +47,9 @@ if not person.Person_isServiceProvider():
if
notification_message
is
not
None
:
mapping_dict
=
{
'computer_title'
:
computer
.
getTitle
(),
'computer_id'
:
computer_reference
,
'computer_url'
:
computer
.
getRelativeUrl
(),
'allocation_scope'
:
allocation_scope
}
message
=
notification_message
.
asText
(
substitution_method_parameter_dict
=
{
'mapping_dict'
:
mapping_dict
})
...
...
@@ -52,6 +57,15 @@ if not person.Person_isServiceProvider():
request_title
,
message
,
person
.
getRelativeUrl
())
if
event
is
not
None
:
computer
.
edit
(
**
edit_kw
)
# event added, suspend ticket
if
portal
.
portal_workflow
.
isTransitionPossible
(
support_request
,
'suspend'
):
support_request
.
suspend
()
elif
not
force
:
return
support_request
computer
.
edit
(
**
edit_kw
)
return
support_request
elif
force
:
# Update computer event if ticket is not created
computer
.
edit
(
**
edit_kw
)
This diff is collapsed.
Click to expand it.
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/Computer_checkAndUpdateAllocationScope.xml
View file @
30017fbb
...
...
@@ -50,7 +50,7 @@
</item>
<item>
<key>
<string>
_params
</string>
</key>
<value>
<string>
target_allocation_scope=\'open/personal\', notification_message_reference=\'slapos-crm-computer_allocation_scope.notification\'
</string>
</value>
<value>
<string>
target_allocation_scope=\'open/personal\', notification_message_reference=\'slapos-crm-computer_allocation_scope.notification\'
, check_service_provider=True, force=False
</string>
</value>
</item>
<item>
<key>
<string>
id
</string>
</key>
...
...
This diff is collapsed.
Click to expand it.
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/Computer_checkAndUpdatePersonalAllocationScope.py
View file @
30017fbb
if
context
.
Computer_hasContactedRecently
():
return
return
context
.
Computer_checkAndUpdateAllocationScope
(
target_allocation_scope
=
'close/termination'
,
notification_message_reference
=
'slapos-crm-computer_personal_allocation_scope.notification'
)
target_allocation_scope
=
'close/outdated'
,
notification_message_reference
=
'slapos-crm-computer-allocation-scope-closed.notification'
,
check_service_provider
=
False
,
force
=
True
)
This diff is collapsed.
Click to expand it.
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/Computer_hasContactedRecently.py
0 → 100644
View file @
30017fbb
portal
=
context
.
getPortalObject
()
computer
=
context
maximum_days
=
31
now_date
=
DateTime
()
if
(
now_date
-
computer
.
getCreationDate
())
<
maximum_days
:
# This computer was created recently skip
return
True
memcached_dict
=
portal
.
portal_memcached
.
getMemcachedDict
(
key_prefix
=
'slap_tool'
,
plugin_path
=
'portal_memcached/default_memcached_plugin'
)
# Check if there is some information in memcached
try
:
d
=
memcached_dict
[
computer
.
getReference
()]
except
KeyError
:
message_dict
=
{}
else
:
message_dict
=
json
.
loads
(
d
)
if
message_dict
.
has_key
(
'created_at'
):
contact_date
=
DateTime
(
message_dict
.
get
(
'created_at'
).
encode
(
'utf-8'
))
return
(
now_date
-
contact_date
)
<
maximum_days
# If no memcached, check in consumption report
for
sale_packing_list
in
portal
.
portal_catalog
(
portal_type
=
"Sale Packing List Line"
,
simulation_state
=
"delivered"
,
default_aggregate_uid
=
computer
.
getUid
(),
sort_on
=
[(
'movement.start_date'
,
'DESC'
)],
limit
=
1
):
return
(
now_date
-
sale_packing_list
.
getStartDate
())
<
maximum_days
return
False
This diff is collapsed.
Click to expand it.
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/Computer_hasContactedRecently.xml
0 → 100644
View file @
30017fbb
<?xml version="1.0"?>
<ZopeData>
<record
id=
"1"
aka=
"AAAAAAAAAAE="
>
<pickle>
<global
name=
"PythonScript"
module=
"Products.PythonScripts.PythonScript"
/>
</pickle>
<pickle>
<dictionary>
<item>
<key>
<string>
Script_magic
</string>
</key>
<value>
<int>
3
</int>
</value>
</item>
<item>
<key>
<string>
_bind_names
</string>
</key>
<value>
<object>
<klass>
<global
name=
"NameAssignments"
module=
"Shared.DC.Scripts.Bindings"
/>
</klass>
<tuple/>
<state>
<dictionary>
<item>
<key>
<string>
_asgns
</string>
</key>
<value>
<dictionary>
<item>
<key>
<string>
name_container
</string>
</key>
<value>
<string>
container
</string>
</value>
</item>
<item>
<key>
<string>
name_context
</string>
</key>
<value>
<string>
context
</string>
</value>
</item>
<item>
<key>
<string>
name_m_self
</string>
</key>
<value>
<string>
script
</string>
</value>
</item>
<item>
<key>
<string>
name_subpath
</string>
</key>
<value>
<string>
traverse_subpath
</string>
</value>
</item>
</dictionary>
</value>
</item>
</dictionary>
</state>
</object>
</value>
</item>
<item>
<key>
<string>
_params
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
id
</string>
</key>
<value>
<string>
Computer_hasContactedRecently
</string>
</value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
This diff is collapsed.
Click to expand it.
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequest_trySendNotificationMessage.py
View file @
30017fbb
...
...
@@ -20,7 +20,8 @@ event.edit(
text_content
=
message
,
start_date
=
DateTime
(),
resource
=
resource
,
source
=
source_relative_url
,
source
=
support_request
.
getSource
(),
destination
=
destination_relative_url
,
follow_up
=
support_request
.
getRelativeUrl
(),
)
event
.
stop
()
...
...
This diff is collapsed.
Click to expand it.
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequest_trySendNotificationMessage.xml
View file @
30017fbb
...
...
@@ -50,7 +50,7 @@
</item>
<item>
<key>
<string>
_params
</string>
</key>
<value>
<string>
message_title, message,
source
_relative_url
</string>
</value>
<value>
<string>
message_title, message,
destination
_relative_url
</string>
</value>
</item>
<item>
<key>
<string>
id
</string>
</key>
...
...
This diff is collapsed.
Click to expand it.
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