Skip to content
Projects
Groups
Snippets
Help
Loading...
Help
Support
Keyboard shortcuts
?
Submit feedback
Contribute to GitLab
Sign in / Register
Toggle navigation
S
slapos.core
Project overview
Project overview
Details
Activity
Releases
Repository
Repository
Files
Commits
Branches
Tags
Contributors
Graph
Compare
Issues
0
Issues
0
List
Boards
Labels
Milestones
Merge Requests
0
Merge Requests
0
CI / CD
CI / CD
Pipelines
Jobs
Schedules
Analytics
Analytics
CI / CD
Repository
Value Stream
Wiki
Wiki
Snippets
Snippets
Members
Members
Collapse sidebar
Close sidebar
Activity
Graph
Create a new issue
Jobs
Commits
Issue Boards
Open sidebar
Léo-Paul Géneau
slapos.core
Commits
5843a38b
Commit
5843a38b
authored
Oct 02, 2018
by
Rafael Monnerat
Browse files
Options
Browse Files
Download
Email Patches
Plain Diff
slapos_crm: Refactor Ticket report
Use Grade System for classify the quality of the service
parent
9925fe9e
Changes
24
Hide whitespace changes
Inline
Side-by-side
Showing
24 changed files
with
3844 additions
and
19 deletions
+3844
-19
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/Base_getServiceLevelObjectGrade.py
.../slapos_crm_monitoring/Base_getServiceLevelObjectGrade.py
+12
-0
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/Base_getServiceLevelObjectGrade.xml
...slapos_crm_monitoring/Base_getServiceLevelObjectGrade.xml
+62
-0
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/Base_getServiceLevelObjectGradeAsHTML.py
...s_crm_monitoring/Base_getServiceLevelObjectGradeAsHTML.py
+16
-0
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/Base_getServiceLevelObjectGradeAsHTML.xml
..._crm_monitoring/Base_getServiceLevelObjectGradeAsHTML.xml
+62
-0
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/ERP5Site_getServiceLevelObjectiveDict.py
...s_crm_monitoring/ERP5Site_getServiceLevelObjectiveDict.py
+74
-0
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/ERP5Site_getServiceLevelObjectiveDict.xml
..._crm_monitoring/ERP5Site_getServiceLevelObjectiveDict.xml
+62
-0
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_calculateGeneralGrade.py
..._monitoring/SupportRequestModule_calculateGeneralGrade.py
+51
-0
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_calculateGeneralGrade.xml
...monitoring/SupportRequestModule_calculateGeneralGrade.xml
+62
-0
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_countTicket.py
...slapos_crm_monitoring/SupportRequestModule_countTicket.py
+33
-0
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_countTicket.xml
...lapos_crm_monitoring/SupportRequestModule_countTicket.xml
+62
-0
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_getSupportRequestReportSectionList.py
...upportRequestModule_getSupportRequestReportSectionList.py
+2
-8
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketActivityReport.xml
...itoring/SupportRequestModule_viewTicketActivityReport.xml
+6
-3
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketActivityReport/your_comment.xml
...rtRequestModule_viewTicketActivityReport/your_comment.xml
+280
-0
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketActivityReport/your_grade.xml
...portRequestModule_viewTicketActivityReport/your_grade.xml
+287
-0
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketCurrentStatus.xml
...nitoring/SupportRequestModule_viewTicketCurrentStatus.xml
+10
-8
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketCurrentStatus/your_closed_avg_month_grade.xml
...e_viewTicketCurrentStatus/your_closed_avg_month_grade.xml
+307
-0
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketCurrentStatus/your_closed_avg_week_grade.xml
...le_viewTicketCurrentStatus/your_closed_avg_week_grade.xml
+307
-0
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketCurrentStatus/your_closed_today_grade.xml
...odule_viewTicketCurrentStatus/your_closed_today_grade.xml
+307
-0
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketCurrentStatus/your_closed_yesterday_grade.xml
...e_viewTicketCurrentStatus/your_closed_yesterday_grade.xml
+307
-0
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketCurrentStatus/your_created_avg_month_grade.xml
..._viewTicketCurrentStatus/your_created_avg_month_grade.xml
+307
-0
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketCurrentStatus/your_created_avg_week_grade.xml
...e_viewTicketCurrentStatus/your_created_avg_week_grade.xml
+307
-0
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketCurrentStatus/your_created_today_grade.xml
...dule_viewTicketCurrentStatus/your_created_today_grade.xml
+307
-0
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketCurrentStatus/your_created_yesterday_grade.xml
..._viewTicketCurrentStatus/your_created_yesterday_grade.xml
+307
-0
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketCurrentStatus/your_remaining_ticket_grade.xml
...e_viewTicketCurrentStatus/your_remaining_ticket_grade.xml
+307
-0
No files found.
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/Base_getServiceLevelObjectGrade.py
0 → 100644
View file @
5843a38b
slo_dict
=
context
.
ERP5Site_getServiceLevelObjectiveDict
()
if
slo
not
in
slo_dict
:
raise
ValueError
(
"Service Level Objective not found!"
)
grade_dict
=
slo_dict
[
slo
]
for
grade
,
threshold
in
grade_dict
.
iteritems
():
if
value
<=
threshold
:
return
"%s (%s)"
%
(
grade
,
value
)
return
"F (%s)"
%
value
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/Base_getServiceLevelObjectGrade.xml
0 → 100644
View file @
5843a38b
<?xml version="1.0"?>
<ZopeData>
<record
id=
"1"
aka=
"AAAAAAAAAAE="
>
<pickle>
<global
name=
"PythonScript"
module=
"Products.PythonScripts.PythonScript"
/>
</pickle>
<pickle>
<dictionary>
<item>
<key>
<string>
Script_magic
</string>
</key>
<value>
<int>
3
</int>
</value>
</item>
<item>
<key>
<string>
_bind_names
</string>
</key>
<value>
<object>
<klass>
<global
name=
"NameAssignments"
module=
"Shared.DC.Scripts.Bindings"
/>
</klass>
<tuple/>
<state>
<dictionary>
<item>
<key>
<string>
_asgns
</string>
</key>
<value>
<dictionary>
<item>
<key>
<string>
name_container
</string>
</key>
<value>
<string>
container
</string>
</value>
</item>
<item>
<key>
<string>
name_context
</string>
</key>
<value>
<string>
context
</string>
</value>
</item>
<item>
<key>
<string>
name_m_self
</string>
</key>
<value>
<string>
script
</string>
</value>
</item>
<item>
<key>
<string>
name_subpath
</string>
</key>
<value>
<string>
traverse_subpath
</string>
</value>
</item>
</dictionary>
</value>
</item>
</dictionary>
</state>
</object>
</value>
</item>
<item>
<key>
<string>
_params
</string>
</key>
<value>
<string>
slo, value
</string>
</value>
</item>
<item>
<key>
<string>
id
</string>
</key>
<value>
<string>
Base_getServiceLevelObjectGrade
</string>
</value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/Base_getServiceLevelObjectGradeAsHTML.py
0 → 100644
View file @
5843a38b
grade
=
context
.
Base_getServiceLevelObjectGrade
(
slo
,
value
)
return
grade
# Report seems not able to render HTML
color_dict
=
{
"A"
:
"lightgreen"
,
"B"
:
"green"
,
"C"
:
"blue"
,
"D"
:
"orange"
,
"E"
:
"red"
,
"F"
:
"red"
,
}
for
g
,
color
in
color_dict
.
iteritems
():
if
grade
.
startswith
(
g
):
return
"<font color='%s'>%s</font>"
%
(
color
,
grade
)
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/Base_getServiceLevelObjectGradeAsHTML.xml
0 → 100644
View file @
5843a38b
<?xml version="1.0"?>
<ZopeData>
<record
id=
"1"
aka=
"AAAAAAAAAAE="
>
<pickle>
<global
name=
"PythonScript"
module=
"Products.PythonScripts.PythonScript"
/>
</pickle>
<pickle>
<dictionary>
<item>
<key>
<string>
Script_magic
</string>
</key>
<value>
<int>
3
</int>
</value>
</item>
<item>
<key>
<string>
_bind_names
</string>
</key>
<value>
<object>
<klass>
<global
name=
"NameAssignments"
module=
"Shared.DC.Scripts.Bindings"
/>
</klass>
<tuple/>
<state>
<dictionary>
<item>
<key>
<string>
_asgns
</string>
</key>
<value>
<dictionary>
<item>
<key>
<string>
name_container
</string>
</key>
<value>
<string>
container
</string>
</value>
</item>
<item>
<key>
<string>
name_context
</string>
</key>
<value>
<string>
context
</string>
</value>
</item>
<item>
<key>
<string>
name_m_self
</string>
</key>
<value>
<string>
script
</string>
</value>
</item>
<item>
<key>
<string>
name_subpath
</string>
</key>
<value>
<string>
traverse_subpath
</string>
</value>
</item>
</dictionary>
</value>
</item>
</dictionary>
</state>
</object>
</value>
</item>
<item>
<key>
<string>
_params
</string>
</key>
<value>
<string>
slo, value
</string>
</value>
</item>
<item>
<key>
<string>
id
</string>
</key>
<value>
<string>
Base_getServiceLevelObjectGradeAsHTML
</string>
</value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/ERP5Site_getServiceLevelObjectiveDict.py
0 → 100644
View file @
5843a38b
slo_dict
=
{
"created_per_day"
:
{
"A"
:
0
,
"B"
:
5
,
"C"
:
10
,
"D"
:
15
,
"E"
:
30
},
"closed_per_day"
:
{
"A"
:
0
,
"B"
:
2
,
"C"
:
5
,
"D"
:
10
,
"E"
:
15
},
"remaining_ticket"
:
{
"A"
:
5
,
"B"
:
10
,
"C"
:
15
,
"D"
:
20
,
"E"
:
30
,
},
"monitoring_instance_ticket_per_month"
:
{
"A"
:
0
,
"B"
:
2
,
"C"
:
5
,
"D"
:
10
,
"E"
:
15
},
"avg_created_per_day"
:
{
"A"
:
0
,
"B"
:
3
,
"C"
:
6
,
"D"
:
9
,
"E"
:
12
},
"monitoring_eta_resolution"
:
{
"A"
:
0
,
"B"
:
1
,
"C"
:
2
,
"D"
:
3
,
"E"
:
4
,
},
"user_instance_ticket_per_month"
:
{
"A"
:
0
,
"B"
:
2
,
"C"
:
5
,
"D"
:
7
,
"E"
:
10
},
"user_avg_created_per_day"
:
{
"A"
:
0.06
,
"B"
:
0.15
,
"C"
:
0.5
,
"D"
:
0.75
,
"E"
:
0.8
},
"user_eta_response"
:
{
"A"
:
0
,
"B"
:
1
,
"C"
:
2
,
"D"
:
3
,
"E"
:
4
},
"user_eta_resolution"
:
{
"A"
:
2
,
"B"
:
3
,
"C"
:
4
,
"D"
:
6
,
"E"
:
8
}
}
return
slo_dict
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/ERP5Site_getServiceLevelObjectiveDict.xml
0 → 100644
View file @
5843a38b
<?xml version="1.0"?>
<ZopeData>
<record
id=
"1"
aka=
"AAAAAAAAAAE="
>
<pickle>
<global
name=
"PythonScript"
module=
"Products.PythonScripts.PythonScript"
/>
</pickle>
<pickle>
<dictionary>
<item>
<key>
<string>
Script_magic
</string>
</key>
<value>
<int>
3
</int>
</value>
</item>
<item>
<key>
<string>
_bind_names
</string>
</key>
<value>
<object>
<klass>
<global
name=
"NameAssignments"
module=
"Shared.DC.Scripts.Bindings"
/>
</klass>
<tuple/>
<state>
<dictionary>
<item>
<key>
<string>
_asgns
</string>
</key>
<value>
<dictionary>
<item>
<key>
<string>
name_container
</string>
</key>
<value>
<string>
container
</string>
</value>
</item>
<item>
<key>
<string>
name_context
</string>
</key>
<value>
<string>
context
</string>
</value>
</item>
<item>
<key>
<string>
name_m_self
</string>
</key>
<value>
<string>
script
</string>
</value>
</item>
<item>
<key>
<string>
name_subpath
</string>
</key>
<value>
<string>
traverse_subpath
</string>
</value>
</item>
</dictionary>
</value>
</item>
</dictionary>
</state>
</object>
</value>
</item>
<item>
<key>
<string>
_params
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
id
</string>
</key>
<value>
<string>
ERP5Site_getServiceLevelObjectiveDict
</string>
</value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_calculateGeneralGrade.py
0 → 100644
View file @
5843a38b
note_weight
=
{
'A'
:
0
,
'B'
:
1
,
'C'
:
3
,
'D'
:
5
,
'E'
:
7
,
'F'
:
9
}
note_label
=
{
'A'
:
"GOOD"
,
'B'
:
"OK"
,
'C'
:
"WORK REQUIRED"
,
'D'
:
"BAD"
,
'E'
:
"REALLY BAD"
,
'F'
:
"UNUSABLE"
}
grade_list
=
[
[
"closed_per_day"
,
dict
(
month_avg
=
True
,
delta_closed_amount
=
True
)],
[
"closed_per_day"
,
dict
(
week_avg
=
True
,
delta_closed_amount
=
True
)],
[
"closed_per_day"
,
dict
(
delta
=
0
,
delta_closed_amount
=
True
)],
[
"closed_per_day"
,
dict
(
delta
=-
1
,
delta_closed_amount
=
True
)],
[
"avg_created_per_day"
,
dict
(
week_avg
=
True
)],
[
"avg_created_per_day"
,
dict
(
month_avg
=
True
)],
[
"created_per_day"
,
dict
(
delta
=
0
)],
[
"created_per_day"
,
dict
(
delta
=-
1
)],
]
grade_result_list
=
[]
for
key
,
params
in
grade_list
:
grade_result_list
.
append
(
context
.
Base_getServiceLevelObjectGrade
(
key
,
context
.
SupportRequestModule_countTicket
(
**
params
)))
remaining_grade
=
context
.
Base_getServiceLevelObjectGrade
(
"remaining_ticket"
,
context
.
portal_catalog
.
countResults
(
portal_type
=
"Support Request"
,
simulation_state
=
[
"validated"
,
"suspended"
])[
0
][
0
])
# Remaining Grade has the double of the weight
grade_result_list
.
append
(
remaining_grade
)
grade_result_list
.
append
(
remaining_grade
)
result
=
0
for
grade_result
in
grade_result_list
:
result
+=
note_weight
[
grade_result
.
split
(
" "
)[
0
]]
for
n
,
value
in
note_weight
.
iteritems
():
if
result
<=
len
(
grade_result_list
)
*
value
:
return
"%s (%s)"
%
(
note_label
[
n
],
n
)
return
"F (UNUSABLE)"
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_calculateGeneralGrade.xml
0 → 100644
View file @
5843a38b
<?xml version="1.0"?>
<ZopeData>
<record
id=
"1"
aka=
"AAAAAAAAAAE="
>
<pickle>
<global
name=
"PythonScript"
module=
"Products.PythonScripts.PythonScript"
/>
</pickle>
<pickle>
<dictionary>
<item>
<key>
<string>
Script_magic
</string>
</key>
<value>
<int>
3
</int>
</value>
</item>
<item>
<key>
<string>
_bind_names
</string>
</key>
<value>
<object>
<klass>
<global
name=
"NameAssignments"
module=
"Shared.DC.Scripts.Bindings"
/>
</klass>
<tuple/>
<state>
<dictionary>
<item>
<key>
<string>
_asgns
</string>
</key>
<value>
<dictionary>
<item>
<key>
<string>
name_container
</string>
</key>
<value>
<string>
container
</string>
</value>
</item>
<item>
<key>
<string>
name_context
</string>
</key>
<value>
<string>
context
</string>
</value>
</item>
<item>
<key>
<string>
name_m_self
</string>
</key>
<value>
<string>
script
</string>
</value>
</item>
<item>
<key>
<string>
name_subpath
</string>
</key>
<value>
<string>
traverse_subpath
</string>
</value>
</item>
</dictionary>
</value>
</item>
</dictionary>
</state>
</object>
</value>
</item>
<item>
<key>
<string>
_params
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
id
</string>
</key>
<value>
<string>
SupportRequestModule_calculateGeneralGrade
</string>
</value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_countTicket.py
0 → 100644
View file @
5843a38b
from
DateTime
import
DateTime
portal
=
context
.
getPortalObject
()
# Hardcode the Date Range here
if
month_avg
:
today
=
DateTime
()
-
30
creation_date
=
">=%s/%02d/%02d"
%
(
today
.
year
(),
today
.
month
(),
today
.
day
())
ratio
=
30
elif
week_avg
:
today
=
DateTime
()
-
7
creation_date
=
">=%s/%02d/%02d"
%
(
today
.
year
(),
today
.
month
(),
today
.
day
())
ratio
=
7
else
:
ratio
=
1
today
=
DateTime
()
+
delta
creation_date
=
"%s/%02d/%02d"
%
(
today
.
year
(),
today
.
month
(),
today
.
day
())
def
getSupportRequestList
(
creation_date
):
return
portal
.
portal_catalog
(
portal_type
=
"Support Request"
,
creation_date
=
creation_date
)
def
getClosedSupportRequestList
(
modifiction_date
):
return
portal
.
portal_catalog
(
portal_type
=
"Support Request"
,
simulation_state
=
"invalidated"
,
modification_date
=
modifiction_date
)
if
delta_closed_amount
:
return
(
len
(
getSupportRequestList
(
creation_date
))
-
len
(
getClosedSupportRequestList
(
creation_date
)))
/
ratio
return
len
(
getSupportRequestList
(
creation_date
))
/
ratio
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_countTicket.xml
0 → 100644
View file @
5843a38b
<?xml version="1.0"?>
<ZopeData>
<record
id=
"1"
aka=
"AAAAAAAAAAE="
>
<pickle>
<global
name=
"PythonScript"
module=
"Products.PythonScripts.PythonScript"
/>
</pickle>
<pickle>
<dictionary>
<item>
<key>
<string>
Script_magic
</string>
</key>
<value>
<int>
3
</int>
</value>
</item>
<item>
<key>
<string>
_bind_names
</string>
</key>
<value>
<object>
<klass>
<global
name=
"NameAssignments"
module=
"Shared.DC.Scripts.Bindings"
/>
</klass>
<tuple/>
<state>
<dictionary>
<item>
<key>
<string>
_asgns
</string>
</key>
<value>
<dictionary>
<item>
<key>
<string>
name_container
</string>
</key>
<value>
<string>
container
</string>
</value>
</item>
<item>
<key>
<string>
name_context
</string>
</key>
<value>
<string>
context
</string>
</value>
</item>
<item>
<key>
<string>
name_m_self
</string>
</key>
<value>
<string>
script
</string>
</value>
</item>
<item>
<key>
<string>
name_subpath
</string>
</key>
<value>
<string>
traverse_subpath
</string>
</value>
</item>
</dictionary>
</value>
</item>
</dictionary>
</state>
</object>
</value>
</item>
<item>
<key>
<string>
_params
</string>
</key>
<value>
<string>
delta=0, month_avg=0, week_avg=False, delta_closed_amount=False
</string>
</value>
</item>
<item>
<key>
<string>
id
</string>
</key>
<value>
<string>
SupportRequestModule_countTicket
</string>
</value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_getSupportRequestReportSectionList.py
View file @
5843a38b
...
@@ -4,14 +4,8 @@ result=[]
...
@@ -4,14 +4,8 @@ result=[]
result
.
append
(
ReportSection
(
result
.
append
(
ReportSection
(
path
=
context
.
getPhysicalPath
(),
path
=
context
.
getPhysicalPath
(),
level
=
2
,
level
=
1
,
title
=
context
.
Base_translateString
(
'
Current Stat
e'
),
title
=
context
.
Base_translateString
(
'
Service Grad
e'
),
form_id
=
"SupportRequestModule_viewTicketCurrentStatus"
))
form_id
=
"SupportRequestModule_viewTicketCurrentStatus"
))
result
.
append
(
ReportSection
(
path
=
context
.
getPhysicalPath
(),
level
=
2
,
title
=
context
.
Base_translateString
(
'Support Request Montly Activity'
),
form_id
=
"SupportRequestModule_viewTicketActivity"
))
return
result
return
result
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketActivityReport.xml
View file @
5843a38b
...
@@ -59,11 +59,11 @@
...
@@ -59,11 +59,11 @@
<key>
<string>
group_list
</string>
</key>
<key>
<string>
group_list
</string>
</key>
<value>
<value>
<list>
<list>
<string>
bottom
</string>
<string>
left (User Tickets)
</string>
<string>
left (User Tickets)
</string>
<string>
right
</string>
<string>
right
</string>
<string>
right (Monitor)
</string>
<string>
right (Monitor)
</string>
<string>
center
</string>
<string>
center
</string>
<string>
bottom
</string>
<string>
hidden
</string>
<string>
hidden
</string>
</list>
</list>
</value>
</value>
...
@@ -75,7 +75,9 @@
...
@@ -75,7 +75,9 @@
<item>
<item>
<key>
<string>
bottom
</string>
</key>
<key>
<string>
bottom
</string>
</key>
<value>
<value>
<list/>
<list>
<string>
your_comment
</string>
</list>
</value>
</value>
</item>
</item>
<item>
<item>
...
@@ -97,6 +99,7 @@
...
@@ -97,6 +99,7 @@
<value>
<value>
<list>
<list>
<string>
your_at_date
</string>
<string>
your_at_date
</string>
<string>
your_grade
</string>
</list>
</list>
</value>
</value>
</item>
</item>
...
@@ -141,7 +144,7 @@
...
@@ -141,7 +144,7 @@
</item>
</item>
<item>
<item>
<key>
<string>
title
</string>
</key>
<key>
<string>
title
</string>
</key>
<value>
<string>
SlapOS Ticket Activity Report
</string>
</value>
<value>
<string>
Ticket Grade
</string>
</value>
</item>
</item>
<item>
<item>
<key>
<string>
unicode_mode
</string>
</key>
<key>
<string>
unicode_mode
</string>
</key>
...
...
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketActivityReport/your_comment.xml
0 → 100644
View file @
5843a38b
<?xml version="1.0"?>
<ZopeData>
<record
id=
"1"
aka=
"AAAAAAAAAAE="
>
<pickle>
<global
name=
"TextAreaField"
module=
"Products.Formulator.StandardFields"
/>
</pickle>
<pickle>
<dictionary>
<item>
<key>
<string>
id
</string>
</key>
<value>
<string>
your_comment
</string>
</value>
</item>
<item>
<key>
<string>
message_values
</string>
</key>
<value>
<dictionary>
<item>
<key>
<string>
external_validator_failed
</string>
</key>
<value>
<string>
The input failed the external validator.
</string>
</value>
</item>
<item>
<key>
<string>
line_too_long
</string>
</key>
<value>
<string>
A line was too long.
</string>
</value>
</item>
<item>
<key>
<string>
required_not_found
</string>
</key>
<value>
<string>
Input is required but no input given.
</string>
</value>
</item>
<item>
<key>
<string>
too_long
</string>
</key>
<value>
<string>
You entered too many characters.
</string>
</value>
</item>
<item>
<key>
<string>
too_many_lines
</string>
</key>
<value>
<string>
You entered too many lines.
</string>
</value>
</item>
</dictionary>
</value>
</item>
<item>
<key>
<string>
overrides
</string>
</key>
<value>
<dictionary>
<item>
<key>
<string>
alternate_name
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
css_class
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
default
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
description
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
editable
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
enabled
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
external_validator
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
extra
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
height
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
hidden
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
max_length
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
max_linelength
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
max_lines
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
required
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
title
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
unicode
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
whitespace_preserve
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
width
</string>
</key>
<value>
<string></string>
</value>
</item>
</dictionary>
</value>
</item>
<item>
<key>
<string>
tales
</string>
</key>
<value>
<dictionary>
<item>
<key>
<string>
alternate_name
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
css_class
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
default
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
description
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
editable
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
enabled
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
external_validator
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
extra
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
height
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
hidden
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
max_length
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
max_linelength
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
max_lines
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
required
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
title
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
unicode
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
whitespace_preserve
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
width
</string>
</key>
<value>
<string></string>
</value>
</item>
</dictionary>
</value>
</item>
<item>
<key>
<string>
values
</string>
</key>
<value>
<dictionary>
<item>
<key>
<string>
alternate_name
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
css_class
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
default
</string>
</key>
<value>
<string>
This document aims to determinate the QoS provided by the Mantainers.
</string>
</value>
</item>
<item>
<key>
<string>
description
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
editable
</string>
</key>
<value>
<int>
1
</int>
</value>
</item>
<item>
<key>
<string>
enabled
</string>
</key>
<value>
<int>
1
</int>
</value>
</item>
<item>
<key>
<string>
external_validator
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
extra
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
height
</string>
</key>
<value>
<int>
5
</int>
</value>
</item>
<item>
<key>
<string>
hidden
</string>
</key>
<value>
<int>
0
</int>
</value>
</item>
<item>
<key>
<string>
max_length
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
max_linelength
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
max_lines
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
required
</string>
</key>
<value>
<int>
0
</int>
</value>
</item>
<item>
<key>
<string>
title
</string>
</key>
<value>
<string>
your_comment
</string>
</value>
</item>
<item>
<key>
<string>
unicode
</string>
</key>
<value>
<int>
0
</int>
</value>
</item>
<item>
<key>
<string>
whitespace_preserve
</string>
</key>
<value>
<int>
0
</int>
</value>
</item>
<item>
<key>
<string>
width
</string>
</key>
<value>
<int>
40
</int>
</value>
</item>
</dictionary>
</value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketActivityReport/your_grade.xml
0 → 100644
View file @
5843a38b
<?xml version="1.0"?>
<ZopeData>
<record
id=
"1"
aka=
"AAAAAAAAAAE="
>
<pickle>
<global
name=
"StringField"
module=
"Products.Formulator.StandardFields"
/>
</pickle>
<pickle>
<dictionary>
<item>
<key>
<string>
id
</string>
</key>
<value>
<string>
your_grade
</string>
</value>
</item>
<item>
<key>
<string>
message_values
</string>
</key>
<value>
<dictionary>
<item>
<key>
<string>
external_validator_failed
</string>
</key>
<value>
<string>
The input failed the external validator.
</string>
</value>
</item>
<item>
<key>
<string>
required_not_found
</string>
</key>
<value>
<string>
Input is required but no input given.
</string>
</value>
</item>
<item>
<key>
<string>
too_long
</string>
</key>
<value>
<string>
Too much input was given.
</string>
</value>
</item>
</dictionary>
</value>
</item>
<item>
<key>
<string>
overrides
</string>
</key>
<value>
<dictionary>
<item>
<key>
<string>
alternate_name
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
css_class
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
default
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
description
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
display_maxwidth
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
display_width
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
editable
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
enabled
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
external_validator
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
extra
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
hidden
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
input_type
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
max_length
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
required
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
title
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
truncate
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
unicode
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
whitespace_preserve
</string>
</key>
<value>
<string></string>
</value>
</item>
</dictionary>
</value>
</item>
<item>
<key>
<string>
tales
</string>
</key>
<value>
<dictionary>
<item>
<key>
<string>
alternate_name
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
css_class
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
default
</string>
</key>
<value>
<persistent>
<string
encoding=
"base64"
>
AAAAAAAAAAI=
</string>
</persistent>
</value>
</item>
<item>
<key>
<string>
description
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
display_maxwidth
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
display_width
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
editable
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
enabled
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
external_validator
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
extra
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
hidden
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
input_type
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
max_length
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
required
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
title
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
truncate
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
unicode
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
whitespace_preserve
</string>
</key>
<value>
<string></string>
</value>
</item>
</dictionary>
</value>
</item>
<item>
<key>
<string>
values
</string>
</key>
<value>
<dictionary>
<item>
<key>
<string>
alternate_name
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
css_class
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
default
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
description
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
display_maxwidth
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
display_width
</string>
</key>
<value>
<int>
20
</int>
</value>
</item>
<item>
<key>
<string>
editable
</string>
</key>
<value>
<int>
1
</int>
</value>
</item>
<item>
<key>
<string>
enabled
</string>
</key>
<value>
<int>
1
</int>
</value>
</item>
<item>
<key>
<string>
external_validator
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
extra
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
hidden
</string>
</key>
<value>
<int>
0
</int>
</value>
</item>
<item>
<key>
<string>
input_type
</string>
</key>
<value>
<string>
text
</string>
</value>
</item>
<item>
<key>
<string>
max_length
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
required
</string>
</key>
<value>
<int>
0
</int>
</value>
</item>
<item>
<key>
<string>
title
</string>
</key>
<value>
<string>
Ticket Grade
</string>
</value>
</item>
<item>
<key>
<string>
truncate
</string>
</key>
<value>
<int>
0
</int>
</value>
</item>
<item>
<key>
<string>
unicode
</string>
</key>
<value>
<int>
0
</int>
</value>
</item>
<item>
<key>
<string>
whitespace_preserve
</string>
</key>
<value>
<int>
0
</int>
</value>
</item>
</dictionary>
</value>
</item>
</dictionary>
</pickle>
</record>
<record
id=
"2"
aka=
"AAAAAAAAAAI="
>
<pickle>
<global
name=
"TALESMethod"
module=
"Products.Formulator.TALESField"
/>
</pickle>
<pickle>
<dictionary>
<item>
<key>
<string>
_text
</string>
</key>
<value>
<string>
here/SupportRequestModule_calculateGeneralGrade
</string>
</value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketCurrentStatus.xml
View file @
5843a38b
...
@@ -61,7 +61,6 @@
...
@@ -61,7 +61,6 @@
<list>
<list>
<string>
left (User Tickets)
</string>
<string>
left (User Tickets)
</string>
<string>
right
</string>
<string>
right
</string>
<string>
right (Monitor)
</string>
<string>
center
</string>
<string>
center
</string>
<string>
bottom
</string>
<string>
bottom
</string>
<string>
hidden
</string>
<string>
hidden
</string>
...
@@ -94,9 +93,14 @@
...
@@ -94,9 +93,14 @@
<key>
<string>
left (User Tickets)
</string>
</key>
<key>
<string>
left (User Tickets)
</string>
</key>
<value>
<value>
<list>
<list>
<string>
your_open_ticket_total
</string>
<string>
your_remaining_ticket_grade
</string>
<string>
your_created_today_grade
</string>
<string>
your_created_yesterday_grade
</string>
<string>
your_created_avg_week_grade
</string>
<string>
your_created_avg_month_grade
</string>
<string>
your_suspended_ticket_total
</string>
<string>
your_suspended_ticket_total
</string>
<string>
your_closed_ticket_total
</string>
<string>
your_closed_ticket_total
</string>
<string>
your_open_ticket_total
</string>
</list>
</list>
</value>
</value>
</item>
</item>
...
@@ -104,18 +108,16 @@
...
@@ -104,18 +108,16 @@
<key>
<string>
right
</string>
</key>
<key>
<string>
right
</string>
</key>
<value>
<value>
<list>
<list>
<string>
your_closed_today_grade
</string>
<string>
your_closed_yesterday_grade
</string>
<string>
your_closed_avg_month_grade
</string>
<string>
your_closed_avg_week_grade
</string>
<string>
your_open_monitor_ticket_total
</string>
<string>
your_open_monitor_ticket_total
</string>
<string>
your_suspended_monitor_ticket_total
</string>
<string>
your_suspended_monitor_ticket_total
</string>
<string>
your_closed_monitor_ticket_total
</string>
<string>
your_closed_monitor_ticket_total
</string>
</list>
</list>
</value>
</value>
</item>
</item>
<item>
<key>
<string>
right (Monitor)
</string>
</key>
<value>
<list/>
</value>
</item>
</dictionary>
</dictionary>
</value>
</value>
</item>
</item>
...
...
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketCurrentStatus/your_closed_avg_month_grade.xml
0 → 100644
View file @
5843a38b
<?xml version="1.0"?>
<ZopeData>
<record
id=
"1"
aka=
"AAAAAAAAAAE="
>
<pickle>
<global
name=
"EditorField"
module=
"Products.ERP5Form.EditorField"
/>
</pickle>
<pickle>
<dictionary>
<item>
<key>
<string>
id
</string>
</key>
<value>
<string>
your_closed_avg_month_grade
</string>
</value>
</item>
<item>
<key>
<string>
message_values
</string>
</key>
<value>
<dictionary>
<item>
<key>
<string>
external_validator_failed
</string>
</key>
<value>
<string>
The input failed the external validator.
</string>
</value>
</item>
<item>
<key>
<string>
line_too_long
</string>
</key>
<value>
<string>
A line was too long.
</string>
</value>
</item>
<item>
<key>
<string>
required_not_found
</string>
</key>
<value>
<string>
Input is required but no input given.
</string>
</value>
</item>
<item>
<key>
<string>
too_long
</string>
</key>
<value>
<string>
You entered too many characters.
</string>
</value>
</item>
<item>
<key>
<string>
too_many_lines
</string>
</key>
<value>
<string>
You entered too many lines.
</string>
</value>
</item>
</dictionary>
</value>
</item>
<item>
<key>
<string>
overrides
</string>
</key>
<value>
<dictionary>
<item>
<key>
<string>
alternate_name
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
css_class
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
default
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
description
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
editable
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
enabled
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
external_validator
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
extra
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
height
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
hidden
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
max_length
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
max_linelength
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
max_lines
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
required
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
text_editor
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
title
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
unicode
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
whitespace_preserve
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
width
</string>
</key>
<value>
<string></string>
</value>
</item>
</dictionary>
</value>
</item>
<item>
<key>
<string>
tales
</string>
</key>
<value>
<dictionary>
<item>
<key>
<string>
alternate_name
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
css_class
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
default
</string>
</key>
<value>
<persistent>
<string
encoding=
"base64"
>
AAAAAAAAAAI=
</string>
</persistent>
</value>
</item>
<item>
<key>
<string>
description
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
editable
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
enabled
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
external_validator
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
extra
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
height
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
hidden
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
max_length
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
max_linelength
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
max_lines
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
required
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
text_editor
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
title
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
unicode
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
whitespace_preserve
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
width
</string>
</key>
<value>
<string></string>
</value>
</item>
</dictionary>
</value>
</item>
<item>
<key>
<string>
values
</string>
</key>
<value>
<dictionary>
<item>
<key>
<string>
alternate_name
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
css_class
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
default
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
description
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
editable
</string>
</key>
<value>
<int>
0
</int>
</value>
</item>
<item>
<key>
<string>
enabled
</string>
</key>
<value>
<int>
1
</int>
</value>
</item>
<item>
<key>
<string>
external_validator
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
extra
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
height
</string>
</key>
<value>
<int>
5
</int>
</value>
</item>
<item>
<key>
<string>
hidden
</string>
</key>
<value>
<int>
0
</int>
</value>
</item>
<item>
<key>
<string>
max_length
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
max_linelength
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
max_lines
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
required
</string>
</key>
<value>
<int>
0
</int>
</value>
</item>
<item>
<key>
<string>
text_editor
</string>
</key>
<value>
<string>
text_area
</string>
</value>
</item>
<item>
<key>
<string>
title
</string>
</key>
<value>
<string>
Ticket Closed in average per day in the last 30 days
</string>
</value>
</item>
<item>
<key>
<string>
unicode
</string>
</key>
<value>
<int>
0
</int>
</value>
</item>
<item>
<key>
<string>
whitespace_preserve
</string>
</key>
<value>
<int>
0
</int>
</value>
</item>
<item>
<key>
<string>
width
</string>
</key>
<value>
<int>
40
</int>
</value>
</item>
</dictionary>
</value>
</item>
</dictionary>
</pickle>
</record>
<record
id=
"2"
aka=
"AAAAAAAAAAI="
>
<pickle>
<global
name=
"TALESMethod"
module=
"Products.Formulator.TALESField"
/>
</pickle>
<pickle>
<dictionary>
<item>
<key>
<string>
_text
</string>
</key>
<value>
<string>
python: here.Base_getServiceLevelObjectGradeAsHTML("avg_created_per_day", here.SupportRequestModule_countTicket(month_avg=True, delta_closed_amount=True))
</string>
</value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketCurrentStatus/your_closed_avg_week_grade.xml
0 → 100644
View file @
5843a38b
<?xml version="1.0"?>
<ZopeData>
<record
id=
"1"
aka=
"AAAAAAAAAAE="
>
<pickle>
<global
name=
"EditorField"
module=
"Products.ERP5Form.EditorField"
/>
</pickle>
<pickle>
<dictionary>
<item>
<key>
<string>
id
</string>
</key>
<value>
<string>
your_closed_avg_week_grade
</string>
</value>
</item>
<item>
<key>
<string>
message_values
</string>
</key>
<value>
<dictionary>
<item>
<key>
<string>
external_validator_failed
</string>
</key>
<value>
<string>
The input failed the external validator.
</string>
</value>
</item>
<item>
<key>
<string>
line_too_long
</string>
</key>
<value>
<string>
A line was too long.
</string>
</value>
</item>
<item>
<key>
<string>
required_not_found
</string>
</key>
<value>
<string>
Input is required but no input given.
</string>
</value>
</item>
<item>
<key>
<string>
too_long
</string>
</key>
<value>
<string>
You entered too many characters.
</string>
</value>
</item>
<item>
<key>
<string>
too_many_lines
</string>
</key>
<value>
<string>
You entered too many lines.
</string>
</value>
</item>
</dictionary>
</value>
</item>
<item>
<key>
<string>
overrides
</string>
</key>
<value>
<dictionary>
<item>
<key>
<string>
alternate_name
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
css_class
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
default
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
description
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
editable
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
enabled
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
external_validator
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
extra
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
height
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
hidden
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
max_length
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
max_linelength
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
max_lines
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
required
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
text_editor
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
title
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
unicode
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
whitespace_preserve
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
width
</string>
</key>
<value>
<string></string>
</value>
</item>
</dictionary>
</value>
</item>
<item>
<key>
<string>
tales
</string>
</key>
<value>
<dictionary>
<item>
<key>
<string>
alternate_name
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
css_class
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
default
</string>
</key>
<value>
<persistent>
<string
encoding=
"base64"
>
AAAAAAAAAAI=
</string>
</persistent>
</value>
</item>
<item>
<key>
<string>
description
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
editable
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
enabled
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
external_validator
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
extra
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
height
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
hidden
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
max_length
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
max_linelength
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
max_lines
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
required
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
text_editor
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
title
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
unicode
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
whitespace_preserve
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
width
</string>
</key>
<value>
<string></string>
</value>
</item>
</dictionary>
</value>
</item>
<item>
<key>
<string>
values
</string>
</key>
<value>
<dictionary>
<item>
<key>
<string>
alternate_name
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
css_class
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
default
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
description
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
editable
</string>
</key>
<value>
<int>
0
</int>
</value>
</item>
<item>
<key>
<string>
enabled
</string>
</key>
<value>
<int>
1
</int>
</value>
</item>
<item>
<key>
<string>
external_validator
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
extra
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
height
</string>
</key>
<value>
<int>
5
</int>
</value>
</item>
<item>
<key>
<string>
hidden
</string>
</key>
<value>
<int>
0
</int>
</value>
</item>
<item>
<key>
<string>
max_length
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
max_linelength
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
max_lines
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
required
</string>
</key>
<value>
<int>
0
</int>
</value>
</item>
<item>
<key>
<string>
text_editor
</string>
</key>
<value>
<string>
text_area
</string>
</value>
</item>
<item>
<key>
<string>
title
</string>
</key>
<value>
<string>
Ticket Closed per day in average in the last 7 days
</string>
</value>
</item>
<item>
<key>
<string>
unicode
</string>
</key>
<value>
<int>
0
</int>
</value>
</item>
<item>
<key>
<string>
whitespace_preserve
</string>
</key>
<value>
<int>
0
</int>
</value>
</item>
<item>
<key>
<string>
width
</string>
</key>
<value>
<int>
40
</int>
</value>
</item>
</dictionary>
</value>
</item>
</dictionary>
</pickle>
</record>
<record
id=
"2"
aka=
"AAAAAAAAAAI="
>
<pickle>
<global
name=
"TALESMethod"
module=
"Products.Formulator.TALESField"
/>
</pickle>
<pickle>
<dictionary>
<item>
<key>
<string>
_text
</string>
</key>
<value>
<string>
python: here.Base_getServiceLevelObjectGradeAsHTML("closed_per_day", here.SupportRequestModule_countTicket(week_avg=True, delta_closed_amount=True))
</string>
</value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketCurrentStatus/your_closed_today_grade.xml
0 → 100644
View file @
5843a38b
<?xml version="1.0"?>
<ZopeData>
<record
id=
"1"
aka=
"AAAAAAAAAAE="
>
<pickle>
<global
name=
"EditorField"
module=
"Products.ERP5Form.EditorField"
/>
</pickle>
<pickle>
<dictionary>
<item>
<key>
<string>
id
</string>
</key>
<value>
<string>
your_closed_today_grade
</string>
</value>
</item>
<item>
<key>
<string>
message_values
</string>
</key>
<value>
<dictionary>
<item>
<key>
<string>
external_validator_failed
</string>
</key>
<value>
<string>
The input failed the external validator.
</string>
</value>
</item>
<item>
<key>
<string>
line_too_long
</string>
</key>
<value>
<string>
A line was too long.
</string>
</value>
</item>
<item>
<key>
<string>
required_not_found
</string>
</key>
<value>
<string>
Input is required but no input given.
</string>
</value>
</item>
<item>
<key>
<string>
too_long
</string>
</key>
<value>
<string>
You entered too many characters.
</string>
</value>
</item>
<item>
<key>
<string>
too_many_lines
</string>
</key>
<value>
<string>
You entered too many lines.
</string>
</value>
</item>
</dictionary>
</value>
</item>
<item>
<key>
<string>
overrides
</string>
</key>
<value>
<dictionary>
<item>
<key>
<string>
alternate_name
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
css_class
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
default
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
description
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
editable
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
enabled
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
external_validator
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
extra
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
height
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
hidden
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
max_length
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
max_linelength
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
max_lines
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
required
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
text_editor
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
title
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
unicode
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
whitespace_preserve
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
width
</string>
</key>
<value>
<string></string>
</value>
</item>
</dictionary>
</value>
</item>
<item>
<key>
<string>
tales
</string>
</key>
<value>
<dictionary>
<item>
<key>
<string>
alternate_name
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
css_class
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
default
</string>
</key>
<value>
<persistent>
<string
encoding=
"base64"
>
AAAAAAAAAAI=
</string>
</persistent>
</value>
</item>
<item>
<key>
<string>
description
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
editable
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
enabled
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
external_validator
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
extra
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
height
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
hidden
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
max_length
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
max_linelength
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
max_lines
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
required
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
text_editor
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
title
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
unicode
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
whitespace_preserve
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
width
</string>
</key>
<value>
<string></string>
</value>
</item>
</dictionary>
</value>
</item>
<item>
<key>
<string>
values
</string>
</key>
<value>
<dictionary>
<item>
<key>
<string>
alternate_name
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
css_class
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
default
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
description
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
editable
</string>
</key>
<value>
<int>
0
</int>
</value>
</item>
<item>
<key>
<string>
enabled
</string>
</key>
<value>
<int>
1
</int>
</value>
</item>
<item>
<key>
<string>
external_validator
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
extra
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
height
</string>
</key>
<value>
<int>
5
</int>
</value>
</item>
<item>
<key>
<string>
hidden
</string>
</key>
<value>
<int>
0
</int>
</value>
</item>
<item>
<key>
<string>
max_length
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
max_linelength
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
max_lines
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
required
</string>
</key>
<value>
<int>
0
</int>
</value>
</item>
<item>
<key>
<string>
text_editor
</string>
</key>
<value>
<string>
text_area
</string>
</value>
</item>
<item>
<key>
<string>
title
</string>
</key>
<value>
<string>
Ticket Closed Today Grade
</string>
</value>
</item>
<item>
<key>
<string>
unicode
</string>
</key>
<value>
<int>
0
</int>
</value>
</item>
<item>
<key>
<string>
whitespace_preserve
</string>
</key>
<value>
<int>
0
</int>
</value>
</item>
<item>
<key>
<string>
width
</string>
</key>
<value>
<int>
40
</int>
</value>
</item>
</dictionary>
</value>
</item>
</dictionary>
</pickle>
</record>
<record
id=
"2"
aka=
"AAAAAAAAAAI="
>
<pickle>
<global
name=
"TALESMethod"
module=
"Products.Formulator.TALESField"
/>
</pickle>
<pickle>
<dictionary>
<item>
<key>
<string>
_text
</string>
</key>
<value>
<string>
python: here.Base_getServiceLevelObjectGradeAsHTML("closed_per_day", here.SupportRequestModule_countTicket(0, delta_closed_amount=True))
</string>
</value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketCurrentStatus/your_closed_yesterday_grade.xml
0 → 100644
View file @
5843a38b
<?xml version="1.0"?>
<ZopeData>
<record
id=
"1"
aka=
"AAAAAAAAAAE="
>
<pickle>
<global
name=
"EditorField"
module=
"Products.ERP5Form.EditorField"
/>
</pickle>
<pickle>
<dictionary>
<item>
<key>
<string>
id
</string>
</key>
<value>
<string>
your_closed_yesterday_grade
</string>
</value>
</item>
<item>
<key>
<string>
message_values
</string>
</key>
<value>
<dictionary>
<item>
<key>
<string>
external_validator_failed
</string>
</key>
<value>
<string>
The input failed the external validator.
</string>
</value>
</item>
<item>
<key>
<string>
line_too_long
</string>
</key>
<value>
<string>
A line was too long.
</string>
</value>
</item>
<item>
<key>
<string>
required_not_found
</string>
</key>
<value>
<string>
Input is required but no input given.
</string>
</value>
</item>
<item>
<key>
<string>
too_long
</string>
</key>
<value>
<string>
You entered too many characters.
</string>
</value>
</item>
<item>
<key>
<string>
too_many_lines
</string>
</key>
<value>
<string>
You entered too many lines.
</string>
</value>
</item>
</dictionary>
</value>
</item>
<item>
<key>
<string>
overrides
</string>
</key>
<value>
<dictionary>
<item>
<key>
<string>
alternate_name
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
css_class
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
default
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
description
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
editable
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
enabled
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
external_validator
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
extra
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
height
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
hidden
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
max_length
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
max_linelength
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
max_lines
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
required
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
text_editor
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
title
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
unicode
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
whitespace_preserve
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
width
</string>
</key>
<value>
<string></string>
</value>
</item>
</dictionary>
</value>
</item>
<item>
<key>
<string>
tales
</string>
</key>
<value>
<dictionary>
<item>
<key>
<string>
alternate_name
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
css_class
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
default
</string>
</key>
<value>
<persistent>
<string
encoding=
"base64"
>
AAAAAAAAAAI=
</string>
</persistent>
</value>
</item>
<item>
<key>
<string>
description
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
editable
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
enabled
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
external_validator
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
extra
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
height
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
hidden
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
max_length
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
max_linelength
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
max_lines
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
required
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
text_editor
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
title
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
unicode
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
whitespace_preserve
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
width
</string>
</key>
<value>
<string></string>
</value>
</item>
</dictionary>
</value>
</item>
<item>
<key>
<string>
values
</string>
</key>
<value>
<dictionary>
<item>
<key>
<string>
alternate_name
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
css_class
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
default
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
description
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
editable
</string>
</key>
<value>
<int>
0
</int>
</value>
</item>
<item>
<key>
<string>
enabled
</string>
</key>
<value>
<int>
1
</int>
</value>
</item>
<item>
<key>
<string>
external_validator
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
extra
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
height
</string>
</key>
<value>
<int>
5
</int>
</value>
</item>
<item>
<key>
<string>
hidden
</string>
</key>
<value>
<int>
0
</int>
</value>
</item>
<item>
<key>
<string>
max_length
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
max_linelength
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
max_lines
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
required
</string>
</key>
<value>
<int>
0
</int>
</value>
</item>
<item>
<key>
<string>
text_editor
</string>
</key>
<value>
<string>
text_area
</string>
</value>
</item>
<item>
<key>
<string>
title
</string>
</key>
<value>
<string>
Ticket Closed Yeasterday Grade
</string>
</value>
</item>
<item>
<key>
<string>
unicode
</string>
</key>
<value>
<int>
0
</int>
</value>
</item>
<item>
<key>
<string>
whitespace_preserve
</string>
</key>
<value>
<int>
0
</int>
</value>
</item>
<item>
<key>
<string>
width
</string>
</key>
<value>
<int>
40
</int>
</value>
</item>
</dictionary>
</value>
</item>
</dictionary>
</pickle>
</record>
<record
id=
"2"
aka=
"AAAAAAAAAAI="
>
<pickle>
<global
name=
"TALESMethod"
module=
"Products.Formulator.TALESField"
/>
</pickle>
<pickle>
<dictionary>
<item>
<key>
<string>
_text
</string>
</key>
<value>
<string>
python: here.Base_getServiceLevelObjectGradeAsHTML("closed_per_day", here.SupportRequestModule_countTicket(-1, delta_closed_amount=True))
</string>
</value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketCurrentStatus/your_created_avg_month_grade.xml
0 → 100644
View file @
5843a38b
<?xml version="1.0"?>
<ZopeData>
<record
id=
"1"
aka=
"AAAAAAAAAAE="
>
<pickle>
<global
name=
"EditorField"
module=
"Products.ERP5Form.EditorField"
/>
</pickle>
<pickle>
<dictionary>
<item>
<key>
<string>
id
</string>
</key>
<value>
<string>
your_created_avg_month_grade
</string>
</value>
</item>
<item>
<key>
<string>
message_values
</string>
</key>
<value>
<dictionary>
<item>
<key>
<string>
external_validator_failed
</string>
</key>
<value>
<string>
The input failed the external validator.
</string>
</value>
</item>
<item>
<key>
<string>
line_too_long
</string>
</key>
<value>
<string>
A line was too long.
</string>
</value>
</item>
<item>
<key>
<string>
required_not_found
</string>
</key>
<value>
<string>
Input is required but no input given.
</string>
</value>
</item>
<item>
<key>
<string>
too_long
</string>
</key>
<value>
<string>
You entered too many characters.
</string>
</value>
</item>
<item>
<key>
<string>
too_many_lines
</string>
</key>
<value>
<string>
You entered too many lines.
</string>
</value>
</item>
</dictionary>
</value>
</item>
<item>
<key>
<string>
overrides
</string>
</key>
<value>
<dictionary>
<item>
<key>
<string>
alternate_name
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
css_class
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
default
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
description
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
editable
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
enabled
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
external_validator
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
extra
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
height
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
hidden
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
max_length
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
max_linelength
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
max_lines
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
required
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
text_editor
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
title
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
unicode
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
whitespace_preserve
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
width
</string>
</key>
<value>
<string></string>
</value>
</item>
</dictionary>
</value>
</item>
<item>
<key>
<string>
tales
</string>
</key>
<value>
<dictionary>
<item>
<key>
<string>
alternate_name
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
css_class
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
default
</string>
</key>
<value>
<persistent>
<string
encoding=
"base64"
>
AAAAAAAAAAI=
</string>
</persistent>
</value>
</item>
<item>
<key>
<string>
description
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
editable
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
enabled
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
external_validator
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
extra
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
height
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
hidden
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
max_length
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
max_linelength
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
max_lines
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
required
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
text_editor
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
title
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
unicode
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
whitespace_preserve
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
width
</string>
</key>
<value>
<string></string>
</value>
</item>
</dictionary>
</value>
</item>
<item>
<key>
<string>
values
</string>
</key>
<value>
<dictionary>
<item>
<key>
<string>
alternate_name
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
css_class
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
default
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
description
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
editable
</string>
</key>
<value>
<int>
0
</int>
</value>
</item>
<item>
<key>
<string>
enabled
</string>
</key>
<value>
<int>
1
</int>
</value>
</item>
<item>
<key>
<string>
external_validator
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
extra
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
height
</string>
</key>
<value>
<int>
5
</int>
</value>
</item>
<item>
<key>
<string>
hidden
</string>
</key>
<value>
<int>
0
</int>
</value>
</item>
<item>
<key>
<string>
max_length
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
max_linelength
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
max_lines
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
required
</string>
</key>
<value>
<int>
0
</int>
</value>
</item>
<item>
<key>
<string>
text_editor
</string>
</key>
<value>
<string>
text_area
</string>
</value>
</item>
<item>
<key>
<string>
title
</string>
</key>
<value>
<string>
Ticket Created in average per day in the last 30 days
</string>
</value>
</item>
<item>
<key>
<string>
unicode
</string>
</key>
<value>
<int>
0
</int>
</value>
</item>
<item>
<key>
<string>
whitespace_preserve
</string>
</key>
<value>
<int>
0
</int>
</value>
</item>
<item>
<key>
<string>
width
</string>
</key>
<value>
<int>
40
</int>
</value>
</item>
</dictionary>
</value>
</item>
</dictionary>
</pickle>
</record>
<record
id=
"2"
aka=
"AAAAAAAAAAI="
>
<pickle>
<global
name=
"TALESMethod"
module=
"Products.Formulator.TALESField"
/>
</pickle>
<pickle>
<dictionary>
<item>
<key>
<string>
_text
</string>
</key>
<value>
<string>
python: here.Base_getServiceLevelObjectGradeAsHTML("avg_created_per_day", here.SupportRequestModule_countTicket(month_avg=True))
</string>
</value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketCurrentStatus/your_created_avg_week_grade.xml
0 → 100644
View file @
5843a38b
<?xml version="1.0"?>
<ZopeData>
<record
id=
"1"
aka=
"AAAAAAAAAAE="
>
<pickle>
<global
name=
"EditorField"
module=
"Products.ERP5Form.EditorField"
/>
</pickle>
<pickle>
<dictionary>
<item>
<key>
<string>
id
</string>
</key>
<value>
<string>
your_created_avg_week_grade
</string>
</value>
</item>
<item>
<key>
<string>
message_values
</string>
</key>
<value>
<dictionary>
<item>
<key>
<string>
external_validator_failed
</string>
</key>
<value>
<string>
The input failed the external validator.
</string>
</value>
</item>
<item>
<key>
<string>
line_too_long
</string>
</key>
<value>
<string>
A line was too long.
</string>
</value>
</item>
<item>
<key>
<string>
required_not_found
</string>
</key>
<value>
<string>
Input is required but no input given.
</string>
</value>
</item>
<item>
<key>
<string>
too_long
</string>
</key>
<value>
<string>
You entered too many characters.
</string>
</value>
</item>
<item>
<key>
<string>
too_many_lines
</string>
</key>
<value>
<string>
You entered too many lines.
</string>
</value>
</item>
</dictionary>
</value>
</item>
<item>
<key>
<string>
overrides
</string>
</key>
<value>
<dictionary>
<item>
<key>
<string>
alternate_name
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
css_class
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
default
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
description
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
editable
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
enabled
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
external_validator
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
extra
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
height
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
hidden
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
max_length
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
max_linelength
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
max_lines
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
required
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
text_editor
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
title
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
unicode
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
whitespace_preserve
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
width
</string>
</key>
<value>
<string></string>
</value>
</item>
</dictionary>
</value>
</item>
<item>
<key>
<string>
tales
</string>
</key>
<value>
<dictionary>
<item>
<key>
<string>
alternate_name
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
css_class
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
default
</string>
</key>
<value>
<persistent>
<string
encoding=
"base64"
>
AAAAAAAAAAI=
</string>
</persistent>
</value>
</item>
<item>
<key>
<string>
description
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
editable
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
enabled
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
external_validator
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
extra
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
height
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
hidden
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
max_length
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
max_linelength
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
max_lines
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
required
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
text_editor
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
title
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
unicode
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
whitespace_preserve
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
width
</string>
</key>
<value>
<string></string>
</value>
</item>
</dictionary>
</value>
</item>
<item>
<key>
<string>
values
</string>
</key>
<value>
<dictionary>
<item>
<key>
<string>
alternate_name
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
css_class
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
default
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
description
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
editable
</string>
</key>
<value>
<int>
0
</int>
</value>
</item>
<item>
<key>
<string>
enabled
</string>
</key>
<value>
<int>
1
</int>
</value>
</item>
<item>
<key>
<string>
external_validator
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
extra
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
height
</string>
</key>
<value>
<int>
5
</int>
</value>
</item>
<item>
<key>
<string>
hidden
</string>
</key>
<value>
<int>
0
</int>
</value>
</item>
<item>
<key>
<string>
max_length
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
max_linelength
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
max_lines
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
required
</string>
</key>
<value>
<int>
0
</int>
</value>
</item>
<item>
<key>
<string>
text_editor
</string>
</key>
<value>
<string>
text_area
</string>
</value>
</item>
<item>
<key>
<string>
title
</string>
</key>
<value>
<string>
Ticket Created per day in average in the last 7 days
</string>
</value>
</item>
<item>
<key>
<string>
unicode
</string>
</key>
<value>
<int>
0
</int>
</value>
</item>
<item>
<key>
<string>
whitespace_preserve
</string>
</key>
<value>
<int>
0
</int>
</value>
</item>
<item>
<key>
<string>
width
</string>
</key>
<value>
<int>
40
</int>
</value>
</item>
</dictionary>
</value>
</item>
</dictionary>
</pickle>
</record>
<record
id=
"2"
aka=
"AAAAAAAAAAI="
>
<pickle>
<global
name=
"TALESMethod"
module=
"Products.Formulator.TALESField"
/>
</pickle>
<pickle>
<dictionary>
<item>
<key>
<string>
_text
</string>
</key>
<value>
<string>
python: here.Base_getServiceLevelObjectGradeAsHTML("avg_created_per_day", here.SupportRequestModule_countTicket(week_avg=True))
</string>
</value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketCurrentStatus/your_created_today_grade.xml
0 → 100644
View file @
5843a38b
<?xml version="1.0"?>
<ZopeData>
<record
id=
"1"
aka=
"AAAAAAAAAAE="
>
<pickle>
<global
name=
"EditorField"
module=
"Products.ERP5Form.EditorField"
/>
</pickle>
<pickle>
<dictionary>
<item>
<key>
<string>
id
</string>
</key>
<value>
<string>
your_created_today_grade
</string>
</value>
</item>
<item>
<key>
<string>
message_values
</string>
</key>
<value>
<dictionary>
<item>
<key>
<string>
external_validator_failed
</string>
</key>
<value>
<string>
The input failed the external validator.
</string>
</value>
</item>
<item>
<key>
<string>
line_too_long
</string>
</key>
<value>
<string>
A line was too long.
</string>
</value>
</item>
<item>
<key>
<string>
required_not_found
</string>
</key>
<value>
<string>
Input is required but no input given.
</string>
</value>
</item>
<item>
<key>
<string>
too_long
</string>
</key>
<value>
<string>
You entered too many characters.
</string>
</value>
</item>
<item>
<key>
<string>
too_many_lines
</string>
</key>
<value>
<string>
You entered too many lines.
</string>
</value>
</item>
</dictionary>
</value>
</item>
<item>
<key>
<string>
overrides
</string>
</key>
<value>
<dictionary>
<item>
<key>
<string>
alternate_name
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
css_class
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
default
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
description
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
editable
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
enabled
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
external_validator
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
extra
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
height
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
hidden
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
max_length
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
max_linelength
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
max_lines
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
required
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
text_editor
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
title
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
unicode
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
whitespace_preserve
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
width
</string>
</key>
<value>
<string></string>
</value>
</item>
</dictionary>
</value>
</item>
<item>
<key>
<string>
tales
</string>
</key>
<value>
<dictionary>
<item>
<key>
<string>
alternate_name
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
css_class
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
default
</string>
</key>
<value>
<persistent>
<string
encoding=
"base64"
>
AAAAAAAAAAI=
</string>
</persistent>
</value>
</item>
<item>
<key>
<string>
description
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
editable
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
enabled
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
external_validator
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
extra
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
height
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
hidden
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
max_length
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
max_linelength
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
max_lines
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
required
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
text_editor
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
title
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
unicode
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
whitespace_preserve
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
width
</string>
</key>
<value>
<string></string>
</value>
</item>
</dictionary>
</value>
</item>
<item>
<key>
<string>
values
</string>
</key>
<value>
<dictionary>
<item>
<key>
<string>
alternate_name
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
css_class
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
default
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
description
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
editable
</string>
</key>
<value>
<int>
0
</int>
</value>
</item>
<item>
<key>
<string>
enabled
</string>
</key>
<value>
<int>
1
</int>
</value>
</item>
<item>
<key>
<string>
external_validator
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
extra
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
height
</string>
</key>
<value>
<int>
5
</int>
</value>
</item>
<item>
<key>
<string>
hidden
</string>
</key>
<value>
<int>
0
</int>
</value>
</item>
<item>
<key>
<string>
max_length
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
max_linelength
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
max_lines
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
required
</string>
</key>
<value>
<int>
0
</int>
</value>
</item>
<item>
<key>
<string>
text_editor
</string>
</key>
<value>
<string>
text_area
</string>
</value>
</item>
<item>
<key>
<string>
title
</string>
</key>
<value>
<string>
Ticket Created Today Grade
</string>
</value>
</item>
<item>
<key>
<string>
unicode
</string>
</key>
<value>
<int>
0
</int>
</value>
</item>
<item>
<key>
<string>
whitespace_preserve
</string>
</key>
<value>
<int>
0
</int>
</value>
</item>
<item>
<key>
<string>
width
</string>
</key>
<value>
<int>
40
</int>
</value>
</item>
</dictionary>
</value>
</item>
</dictionary>
</pickle>
</record>
<record
id=
"2"
aka=
"AAAAAAAAAAI="
>
<pickle>
<global
name=
"TALESMethod"
module=
"Products.Formulator.TALESField"
/>
</pickle>
<pickle>
<dictionary>
<item>
<key>
<string>
_text
</string>
</key>
<value>
<string>
python: here.Base_getServiceLevelObjectGradeAsHTML("created_per_day", here.SupportRequestModule_countTicket(0))
</string>
</value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketCurrentStatus/your_created_yesterday_grade.xml
0 → 100644
View file @
5843a38b
<?xml version="1.0"?>
<ZopeData>
<record
id=
"1"
aka=
"AAAAAAAAAAE="
>
<pickle>
<global
name=
"EditorField"
module=
"Products.ERP5Form.EditorField"
/>
</pickle>
<pickle>
<dictionary>
<item>
<key>
<string>
id
</string>
</key>
<value>
<string>
your_created_yesterday_grade
</string>
</value>
</item>
<item>
<key>
<string>
message_values
</string>
</key>
<value>
<dictionary>
<item>
<key>
<string>
external_validator_failed
</string>
</key>
<value>
<string>
The input failed the external validator.
</string>
</value>
</item>
<item>
<key>
<string>
line_too_long
</string>
</key>
<value>
<string>
A line was too long.
</string>
</value>
</item>
<item>
<key>
<string>
required_not_found
</string>
</key>
<value>
<string>
Input is required but no input given.
</string>
</value>
</item>
<item>
<key>
<string>
too_long
</string>
</key>
<value>
<string>
You entered too many characters.
</string>
</value>
</item>
<item>
<key>
<string>
too_many_lines
</string>
</key>
<value>
<string>
You entered too many lines.
</string>
</value>
</item>
</dictionary>
</value>
</item>
<item>
<key>
<string>
overrides
</string>
</key>
<value>
<dictionary>
<item>
<key>
<string>
alternate_name
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
css_class
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
default
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
description
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
editable
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
enabled
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
external_validator
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
extra
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
height
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
hidden
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
max_length
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
max_linelength
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
max_lines
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
required
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
text_editor
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
title
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
unicode
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
whitespace_preserve
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
width
</string>
</key>
<value>
<string></string>
</value>
</item>
</dictionary>
</value>
</item>
<item>
<key>
<string>
tales
</string>
</key>
<value>
<dictionary>
<item>
<key>
<string>
alternate_name
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
css_class
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
default
</string>
</key>
<value>
<persistent>
<string
encoding=
"base64"
>
AAAAAAAAAAI=
</string>
</persistent>
</value>
</item>
<item>
<key>
<string>
description
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
editable
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
enabled
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
external_validator
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
extra
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
height
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
hidden
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
max_length
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
max_linelength
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
max_lines
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
required
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
text_editor
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
title
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
unicode
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
whitespace_preserve
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
width
</string>
</key>
<value>
<string></string>
</value>
</item>
</dictionary>
</value>
</item>
<item>
<key>
<string>
values
</string>
</key>
<value>
<dictionary>
<item>
<key>
<string>
alternate_name
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
css_class
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
default
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
description
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
editable
</string>
</key>
<value>
<int>
0
</int>
</value>
</item>
<item>
<key>
<string>
enabled
</string>
</key>
<value>
<int>
1
</int>
</value>
</item>
<item>
<key>
<string>
external_validator
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
extra
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
height
</string>
</key>
<value>
<int>
5
</int>
</value>
</item>
<item>
<key>
<string>
hidden
</string>
</key>
<value>
<int>
0
</int>
</value>
</item>
<item>
<key>
<string>
max_length
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
max_linelength
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
max_lines
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
required
</string>
</key>
<value>
<int>
0
</int>
</value>
</item>
<item>
<key>
<string>
text_editor
</string>
</key>
<value>
<string>
text_area
</string>
</value>
</item>
<item>
<key>
<string>
title
</string>
</key>
<value>
<string>
Ticket Created Yeasterday Grade
</string>
</value>
</item>
<item>
<key>
<string>
unicode
</string>
</key>
<value>
<int>
0
</int>
</value>
</item>
<item>
<key>
<string>
whitespace_preserve
</string>
</key>
<value>
<int>
0
</int>
</value>
</item>
<item>
<key>
<string>
width
</string>
</key>
<value>
<int>
40
</int>
</value>
</item>
</dictionary>
</value>
</item>
</dictionary>
</pickle>
</record>
<record
id=
"2"
aka=
"AAAAAAAAAAI="
>
<pickle>
<global
name=
"TALESMethod"
module=
"Products.Formulator.TALESField"
/>
</pickle>
<pickle>
<dictionary>
<item>
<key>
<string>
_text
</string>
</key>
<value>
<string>
python: here.Base_getServiceLevelObjectGradeAsHTML("created_per_day", here.SupportRequestModule_countTicket(-1))
</string>
</value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequestModule_viewTicketCurrentStatus/your_remaining_ticket_grade.xml
0 → 100644
View file @
5843a38b
<?xml version="1.0"?>
<ZopeData>
<record
id=
"1"
aka=
"AAAAAAAAAAE="
>
<pickle>
<global
name=
"EditorField"
module=
"Products.ERP5Form.EditorField"
/>
</pickle>
<pickle>
<dictionary>
<item>
<key>
<string>
id
</string>
</key>
<value>
<string>
your_remaining_ticket_grade
</string>
</value>
</item>
<item>
<key>
<string>
message_values
</string>
</key>
<value>
<dictionary>
<item>
<key>
<string>
external_validator_failed
</string>
</key>
<value>
<string>
The input failed the external validator.
</string>
</value>
</item>
<item>
<key>
<string>
line_too_long
</string>
</key>
<value>
<string>
A line was too long.
</string>
</value>
</item>
<item>
<key>
<string>
required_not_found
</string>
</key>
<value>
<string>
Input is required but no input given.
</string>
</value>
</item>
<item>
<key>
<string>
too_long
</string>
</key>
<value>
<string>
You entered too many characters.
</string>
</value>
</item>
<item>
<key>
<string>
too_many_lines
</string>
</key>
<value>
<string>
You entered too many lines.
</string>
</value>
</item>
</dictionary>
</value>
</item>
<item>
<key>
<string>
overrides
</string>
</key>
<value>
<dictionary>
<item>
<key>
<string>
alternate_name
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
css_class
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
default
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
description
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
editable
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
enabled
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
external_validator
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
extra
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
height
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
hidden
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
max_length
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
max_linelength
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
max_lines
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
required
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
text_editor
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
title
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
unicode
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
whitespace_preserve
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
width
</string>
</key>
<value>
<string></string>
</value>
</item>
</dictionary>
</value>
</item>
<item>
<key>
<string>
tales
</string>
</key>
<value>
<dictionary>
<item>
<key>
<string>
alternate_name
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
css_class
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
default
</string>
</key>
<value>
<persistent>
<string
encoding=
"base64"
>
AAAAAAAAAAI=
</string>
</persistent>
</value>
</item>
<item>
<key>
<string>
description
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
editable
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
enabled
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
external_validator
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
extra
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
height
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
hidden
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
max_length
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
max_linelength
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
max_lines
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
required
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
text_editor
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
title
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
unicode
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
whitespace_preserve
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
width
</string>
</key>
<value>
<string></string>
</value>
</item>
</dictionary>
</value>
</item>
<item>
<key>
<string>
values
</string>
</key>
<value>
<dictionary>
<item>
<key>
<string>
alternate_name
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
css_class
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
default
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
description
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
editable
</string>
</key>
<value>
<int>
0
</int>
</value>
</item>
<item>
<key>
<string>
enabled
</string>
</key>
<value>
<int>
1
</int>
</value>
</item>
<item>
<key>
<string>
external_validator
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
extra
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
height
</string>
</key>
<value>
<int>
5
</int>
</value>
</item>
<item>
<key>
<string>
hidden
</string>
</key>
<value>
<int>
0
</int>
</value>
</item>
<item>
<key>
<string>
max_length
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
max_linelength
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
max_lines
</string>
</key>
<value>
<string></string>
</value>
</item>
<item>
<key>
<string>
required
</string>
</key>
<value>
<int>
0
</int>
</value>
</item>
<item>
<key>
<string>
text_editor
</string>
</key>
<value>
<string>
text_area
</string>
</value>
</item>
<item>
<key>
<string>
title
</string>
</key>
<value>
<string>
Remaining Ticket to Solve
</string>
</value>
</item>
<item>
<key>
<string>
unicode
</string>
</key>
<value>
<int>
0
</int>
</value>
</item>
<item>
<key>
<string>
whitespace_preserve
</string>
</key>
<value>
<int>
0
</int>
</value>
</item>
<item>
<key>
<string>
width
</string>
</key>
<value>
<int>
40
</int>
</value>
</item>
</dictionary>
</value>
</item>
</dictionary>
</pickle>
</record>
<record
id=
"2"
aka=
"AAAAAAAAAAI="
>
<pickle>
<global
name=
"TALESMethod"
module=
"Products.Formulator.TALESField"
/>
</pickle>
<pickle>
<dictionary>
<item>
<key>
<string>
_text
</string>
</key>
<value>
<string>
python: here.Base_getServiceLevelObjectGradeAsHTML("remaining_ticket", here.portal_catalog.countResults(portal_type="Support Request", simulation_state=["validated", "suspended"])[0][0])
</string>
</value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
Write
Preview
Markdown
is supported
0%
Try again
or
attach a new file
Attach a file
Cancel
You are about to add
0
people
to the discussion. Proceed with caution.
Finish editing this message first!
Cancel
Please
register
or
sign in
to comment