AFAIK, commercial support is only available for proprietary derivative software and not for the Free Software version. See https://magento.com/sites/default/files/Magento_EE_Customer_Support_Guide_April_2017.pdf

AFAIK, commercial support is only provided for a derivative proprietary software as it is explained here implicitely https://www.bluemind.net/en/purchasing-bluemind/ - unless this page explains that the AGPL version is commercialy supported too, we can not consider that commercial support exists for the AGPL version

AFAIK, Apple does not provide commercial support contract for the swift language

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Define more clearly that commercial support should be available to Free Software that can be downloaded, not to a proprietary derivative work

Add links to Free Software definition and license list