Formatting

CONTRIBUTING.rst

-===========================
-Contributing to Converse.js
-===========================
+=======================
+Contribution Guidelines
+=======================
 
-Thanks for contributing to Converse.js_.
+Firstly, thanks for contributing to Converse.js_.
 
+Support questions
+=================
+Please ask support and setup questions on the mailing list: conversejs@librelist.com
+
+The issue tracker is only for bugs (i.e. issues) and feature requests.
+
+Contributing Code
+=================
 Please follow the usual github workflow. Create your own local fork of this repository,
 make your changes and then submit a pull request.
 
 Before submitting a pull request
-================================
+--------------------------------
 
 Add tests for your bugfix or feature
-------------------------------------
-
+~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 Add a test for any bug fixed or feature added. We use Jasmine
 for testing. 
 
 Take a look at ``tests.html`` and ``spec/MainSpec.js`` to see how
 the tests are implemented.
 
-If you are unsure how to write tests, please `contact me`_ and I'll be happy to
-help.
-
 Check that the tests pass
--------------------------
 
 Check that the Jasmine tests complete sucessfully. Open tests.html in your
 browser, and the tests will run automatically.
@@ -32,12 +35,10 @@ On the command line you can run ``grunt test`` (if you have before run ``npm
 install``).
 
 Check your code for errors or bad habits by running JSHint
-----------------------------------------------------------
-
+~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 If you haven't yet done so, run ``npm install`` to install all development
 dependencies.
 
 Then run ``grunt jshint`` and check the output.
 
 .. _Converse.js: http://conversejs.org
-.. _`contact me`: http://opkode.com/contact.html