• Craig Furman's avatar
    Redirect chatops requests to team channels · 7be6a02c
    Craig Furman authored
    The production channel is for production incidents and operations, and
    the infrastructure team are primarily responsible for it. Messages
    asking to be added to chatops usually come to the attention of infra
    before any other team. This leads to redundant attempts to re-validate
    the legitimacy of the request, which could more easily be handled by a
    fellow team member of the requester, in their channel.
    
    SRE's on-call configure the production channel to alert them for every
    new message, so chatops requests here are quite noisy.
    7be6a02c
chatops_on_gitlabcom.md 1.62 KB