@@ -605,7 +605,7 @@ A merge request may benefit from being considered a customer critical priority b
Properties of customer critical merge requests:
- The [Senior Director of Development](https://about.gitlab.com/job-families/engineering/engineering-management/#senior-director-engineering)([@clefelhocz1](https://gitlab.com/clefelhocz1)) is the DRI for deciding if a merge request is customer critical.
- The [VP of Development](https://about.gitlab.com/job-families/engineering/development/management/vp)([@clefelhocz1](https://gitlab.com/clefelhocz1)) is the DRI for deciding if a merge request qualifies as customer critical.
- The DRI applies the `customer-critical-merge-request` label to the merge request.
- It is required that the reviewer(s) and maintainer(s) involved with a customer critical merge request are engaged as soon as this decision is made.
- It is required to prioritize work for those involved on a customer critical merge request so that they have the time available necessary to focus on it.
