@@ -260,15 +260,9 @@ It is important that this SCIM `id` and SCIM `externalId` are configured to the
Group owners can see the list of users and the `externalId` stored for each user in the group SAML SSO Settings page.
Alternatively, the [SCIM API](../../../api/scim.md#get-a-list-of-saml-users) can be used to manually retrieve the `externalId` we have stored for users, also called the `external_uid` or `NameId`.
A possible alternative is to use the [SCIM API](../../../api/scim.md#get-a-list-of-saml-users) to manually retrieve the `externalId` we have stored for users, also called the `external_uid` or `NameId`.
To see how this compares to the value returned as the SAML NameId, you can have the user use a [SAML Tracer](index.md#saml-debugging-tools).
To see how the `external_uid` compares to the value returned as the SAML NameId, you can have the user use a [SAML Tracer](index.md#saml-debugging-tools).
#### Update or fix mismatched SCIM externalId and SAML NameId
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@@ -285,15 +279,9 @@ you can address the problem in the following ways:
- You can have users unlink and relink themselves, based on the ["SAML authentication failed: User has already been taken"](./index.md#message-saml-authentication-failed-user-has-already-been-taken) section.
- You can unlink all users simultaneously, by removing all users from the SAML app while provisioning is turned on.
-You can use the [SCIM API](../../../api/scim.md#update-a-single-saml-user) to manually correct the `externalId` stored for users to match the SAML `NameId`.
-It may be possible to use the [SCIM API](../../../api/scim.md#update-a-single-saml-user) to manually correct the `externalId` stored for users to match the SAML `NameId`.
To look up a user, you'll need to know the desired value that matches the `NameId` as well as the current `externalId`.
It is then possible to issue a manual SCIM#update request, for example:
It is important not to update these to incorrect values, since this will cause users to be unable to sign in. It is also important not to assign a value to the wrong user, as this would cause users to get signed into the wrong account.