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nexedi
gitlab-ce
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54e9889e
Commit
54e9889e
authored
Jun 13, 2019
by
Mek Stittri
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Change SLA to target SLO for bugs and defects
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7291484d
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doc/development/contributing/issue_workflow.md
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doc/development/contributing/issue_workflow.md
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54e9889e
...
@@ -163,9 +163,9 @@ or ~"Stretch". Any open issue for a previous milestone should be labeled
...
@@ -163,9 +163,9 @@ or ~"Stretch". Any open issue for a previous milestone should be labeled
Priority labels help us define the time a ~bug fix should be completed. Priority determines how quickly the defect turnaround time must be.
Priority labels help us define the time a ~bug fix should be completed. Priority determines how quickly the defect turnaround time must be.
If there are multiple defects, the priority decides which defect has to be fixed immediately versus later.
If there are multiple defects, the priority decides which defect has to be fixed immediately versus later.
This label documents the planned timeline & urgency which is used to measure against our
actual SLA
on delivering ~bug fixes.
This label documents the planned timeline & urgency which is used to measure against our
target SLO
on delivering ~bug fixes.
| Label | Meaning |
Defect SLA
(applies only to ~bug and ~security defects) |
| Label | Meaning |
Target SLO
(applies only to ~bug and ~security defects) |
|-------|-----------------|----------------------------------------------------------------------------|
|-------|-----------------|----------------------------------------------------------------------------|
| ~P1 | Urgent Priority | The current release + potentially immediate hotfix to GitLab.com (30 days) |
| ~P1 | Urgent Priority | The current release + potentially immediate hotfix to GitLab.com (30 days) |
| ~P2 | High Priority | The next release (60 days) |
| ~P2 | High Priority | The next release (60 days) |
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