Move models/api service desk backend to core

Moves models/api code related to service desk
into core tier.
Part of https://gitlab.com/gitlab-org/gitlab/-/issues/215364.

app/graphql/types/project_type.rb

@@ -60,6 +60,12 @@ module Types
     field :merge_requests_ff_only_enabled, GraphQL::BOOLEAN_TYPE, null: true,
           description: 'Indicates if no merge commits should be created and all merges should instead be fast-forwarded, which means that merging is only allowed if the branch could be fast-forwarded.'
 
+    field :service_desk_enabled, GraphQL::BOOLEAN_TYPE, null: true,
+          description: 'Indicates if the project has service desk enabled.'
+
+    field :service_desk_address, GraphQL::STRING_TYPE, null: true,
+          description: 'E-mail address of the service desk.'
+
     field :avatar_url, GraphQL::STRING_TYPE, null: true, calls_gitaly: true,
           description: 'URL to avatar image file of the project',
           resolve: -> (project, args, ctx) do

app/models/issue.rb

@@ -98,6 +98,8 @@ class Issue < ApplicationRecord
 
   scope :counts_by_state, -> { reorder(nil).group(:state_id).count }
 
+  scope :service_desk, -> { where(author: ::User.support_bot) }
+
   # An issue can be uniquely identified by project_id and iid
   # Takes one or more sets of composite IDs, expressed as hash-like records of
   # `{project_id: x, iid: y}`.
@@ -373,6 +375,10 @@ class Issue < ApplicationRecord
     )
   end
 
+  def from_service_desk?
+    author.id == User.support_bot.id
+  end
+
   private
 
   def ensure_metrics

app/models/project.rb

@@ -204,6 +204,7 @@ class Project < ApplicationRecord
   has_one :grafana_integration, inverse_of: :project
   has_one :project_setting, inverse_of: :project, autosave: true
   has_one :alerting_setting, inverse_of: :project, class_name: 'Alerting::ProjectAlertingSetting'
+  has_one :service_desk_setting, class_name: 'ServiceDeskSetting'
 
   # Merge Requests for target project should be removed with it
   has_many :merge_requests, foreign_key: 'target_project_id', inverse_of: :target_project
@@ -495,6 +496,7 @@ class Project < ApplicationRecord
         .where(repository_languages: { programming_language_id: lang_id_query })
   end
 
+  scope :service_desk_enabled, -> { where(service_desk_enabled: true) }
   scope :with_builds_enabled, -> { with_feature_enabled(:builds) }
   scope :with_issues_enabled, -> { with_feature_enabled(:issues) }
   scope :with_issues_available_for_user, ->(current_user) { with_feature_available_for_user(:issues, current_user) }
@@ -714,6 +716,12 @@ class Project < ApplicationRecord
 
       from_union([with_issues_enabled, with_merge_requests_enabled]).select(:id)
     end
+
+    def find_by_service_desk_project_key(key)
+      # project_key is not indexed for now
+      # see https://gitlab.com/gitlab-org/gitlab/-/merge_requests/24063#note_282435524 for details
+      joins(:service_desk_setting).find_by('service_desk_settings.project_key' => key)
+    end
   end
 
   def initialize(attributes = nil)
@@ -2421,10 +2429,19 @@ class Project < ApplicationRecord
   end
 
   def service_desk_enabled
-    false
+    Gitlab::ServiceDesk.enabled?(project: self)
   end
   alias_method :service_desk_enabled?, :service_desk_enabled
 
+  def service_desk_address
+    return unless service_desk_enabled?
+
+    config = Gitlab.config.incoming_email
+    wildcard = Gitlab::IncomingEmail::WILDCARD_PLACEHOLDER
+
+    config.address&.gsub(wildcard, "#{full_path_slug}-#{id}-issue-")
+  end
+
   def root_namespace
     if namespace.has_parent?
       namespace.root_ancestor

ee/app/graphql/ee/types/project_type.rb

@@ -6,12 +6,6 @@ module EE
       extend ActiveSupport::Concern
 
       prepended do
-        field :service_desk_enabled, GraphQL::BOOLEAN_TYPE, null: true,
-              description: 'Indicates if the project has service desk enabled.'
-
-        field :service_desk_address, GraphQL::STRING_TYPE, null: true,
-              description: 'E-mail address of the service desk.'
-
         field :vulnerabilities,
               ::Types::VulnerabilityType.connection_type,
               null: true,

ee/app/models/ee/issue.rb

@@ -19,7 +19,6 @@ module EE
 
       scope :order_weight_desc, -> { reorder ::Gitlab::Database.nulls_last_order('weight', 'DESC') }
       scope :order_weight_asc, -> { reorder ::Gitlab::Database.nulls_last_order('weight') }
-      scope :service_desk, -> { where(author: ::User.support_bot) }
       scope :no_epic, -> { left_outer_joins(:epic_issue).where(epic_issues: { epic_id: nil }) }
       scope :any_epic, -> { joins(:epic_issue) }
       scope :in_epics, ->(epics) do
@@ -179,10 +178,6 @@ module EE
       IssueLink.inverse_link_type(type)
     end
 
-    def from_service_desk?
-      author.id == ::User.support_bot.id
-    end
-
     class_methods do
       extend ::Gitlab::Utils::Override
 

ee/app/models/ee/project.rb

@@ -41,7 +41,6 @@ module EE
       has_one :github_service
       has_one :gitlab_slack_application_service
 
-      has_one :service_desk_setting, class_name: 'ServiceDeskSetting'
       has_one :tracing_setting, class_name: 'ProjectTracingSetting'
       has_one :feature_usage, class_name: 'ProjectFeatureUsage'
       has_one :status_page_setting, inverse_of: :project, class_name: 'StatusPage::ProjectSetting'
@@ -121,7 +120,6 @@ module EE
       scope :with_active_jira_services, -> { joins(:services).merge(::JiraService.active) }
       scope :with_jira_dvcs_cloud, -> { joins(:feature_usage).merge(ProjectFeatureUsage.with_jira_dvcs_integration_enabled(cloud: true)) }
       scope :with_jira_dvcs_server, -> { joins(:feature_usage).merge(ProjectFeatureUsage.with_jira_dvcs_integration_enabled(cloud: false)) }
-      scope :service_desk_enabled, -> { where(service_desk_enabled: true) }
       scope :github_imported, -> { where(import_type: 'github') }
       scope :with_protected_branches, -> { joins(:protected_branches) }
       scope :with_repositories_enabled, -> { joins(:project_feature).where(project_features: { repository_access_level: ::ProjectFeature::ENABLED }) }
@@ -202,12 +200,6 @@ module EE
           .where('services.id IS NULL')
       end
 
-      def find_by_service_desk_project_key(key)
-        # project_key is not indexed for now
-        # see https://gitlab.com/gitlab-org/gitlab/-/merge_requests/24063#note_282435524 for details
-        joins(:service_desk_setting).find_by('service_desk_settings.project_key' => key)
-      end
-
       override :with_web_entity_associations
       def with_web_entity_associations
         super.preload(:compliance_framework_setting)
@@ -333,21 +325,6 @@ module EE
         feature_available?(:github_project_service_integration)
     end
 
-    override :service_desk_enabled
-    def service_desk_enabled
-      ::EE::Gitlab::ServiceDesk.enabled?(project: self)
-    end
-    alias_method :service_desk_enabled?, :service_desk_enabled
-
-    def service_desk_address
-      return unless service_desk_enabled?
-
-      config = ::Gitlab.config.incoming_email
-      wildcard = ::Gitlab::IncomingEmail::WILDCARD_PLACEHOLDER
-
-      config.address&.gsub(wildcard, "#{full_path_slug}-#{id}-issue-")
-    end
-
     override :add_import_job
     def add_import_job
       return if gitlab_custom_project_template_import?

ee/app/services/ee/notification_service.rb

 # frozen_string_literal: true
 
-require 'ee/gitlab/service_desk'
+require 'gitlab/service_desk'
 
 module EE
   module NotificationService
@@ -97,7 +97,7 @@ module EE
     end
 
     def send_service_desk_notification(note)
-      return unless EE::Gitlab::ServiceDesk.supported?
+      return unless ::Gitlab::ServiceDesk.supported?
       return unless note.noteable_type == 'Issue'
 
       issue = note.noteable

ee/app/views/projects/_service_desk_settings.html.haml

@@ -7,7 +7,7 @@
     - link_start = "<a href='#{help_page_path('user/project/service_desk')}' target='_blank' rel='noopener noreferrer'>".html_safe
     %p= _('Enable/disable your service desk. %{link_start}Learn more about service desk%{link_end}.').html_safe % { link_start: link_start, link_end: '</a>'.html_safe }
   .settings-content
-    - if EE::Gitlab::ServiceDesk.supported?
+    - if ::Gitlab::ServiceDesk.supported?
       .js-service-desk-setting-root{ data: { endpoint: project_service_desk_path(@project),
         enabled: "#{@project.service_desk_enabled}",
         incoming_email: (@project.service_desk_address if @project.service_desk_enabled),

ee/app/views/projects/issues/_service_desk_info_content.html.haml

@@ -6,7 +6,7 @@
 - can_edit_project_settings = can?(current_user, :admin_project, @project)
 - title_text = _("Use Service Desk to connect with your users (e.g. to offer customer support) through email right inside GitLab")
 
-- if ::EE::Gitlab::ServiceDesk.supported?
+- if ::Gitlab::ServiceDesk.supported?
   %div{ class: "#{callout_selector}" }
     .svg-content
       = render svg_path

ee/lib/ee/api/entities/project.rb

@@ -25,8 +25,6 @@ module EE
           expose :external_authorization_classification_label,
                  if: ->(_, _) { License.feature_available?(:external_authorization_service_api_management) }
           expose :packages_enabled, if: ->(project, _) { project.feature_available?(:packages) }
-          expose :service_desk_enabled
-          expose :service_desk_address
           expose :marked_for_deletion_at, if: ->(project, _) { project.feature_available?(:adjourned_deletion_for_projects_and_groups) }
           expose :marked_for_deletion_on, if: ->(project, _) { project.feature_available?(:adjourned_deletion_for_projects_and_groups) } do |project, _|
             project.marked_for_deletion_at

ee/lib/ee/api/helpers/projects_helpers.rb

@@ -20,7 +20,6 @@ module EE
             optional :mirror, type: Grape::API::Boolean, desc: 'Enables pull mirroring in a project'
             optional :mirror_trigger_builds, type: Grape::API::Boolean, desc: 'Pull mirroring triggers builds'
             optional :external_authorization_classification_label, type: String, desc: 'The classification label for the project'
-            optional :service_desk_enabled, type: Grape::API::Boolean, desc: 'Disable or enable the service desk'
           end
 
           params :optional_filter_params_ee do
@@ -52,8 +51,7 @@ module EE
               :external_authorization_classification_label,
               :import_url,
               :packages_enabled,
-              :fallback_approvals_required,
-              :service_desk_enabled
+              :fallback_approvals_required
             ]
           end
         end

ee/lib/ee/gitlab/service_desk.rb

-# frozen_string_literal: true
-
-module EE
-  module Gitlab
-    module ServiceDesk
-      # Check whether a project or GitLab instance can support the Service Desk
-      # feature. Use `project.service_desk_enabled?` to check whether it is
-      # enabled for a particular project.
-      def self.enabled?(project:)
-        supported? && project[:service_desk_enabled]
-      end
-
-      def self.supported?
-        ::Gitlab::IncomingEmail.enabled? && ::Gitlab::IncomingEmail.supports_wildcard?
-      end
-    end
-  end
-end

ee/lib/gitlab/email/handler/ee/service_desk_handler.rb

@@ -29,7 +29,7 @@ module Gitlab
           end
 
           def can_handle?
-            ::EE::Gitlab::ServiceDesk.supported? && (project_id || can_handle_legacy_format? || service_desk_key)
+            ::Gitlab::ServiceDesk.supported? && (project_id || can_handle_legacy_format? || service_desk_key)
           end
 
           def execute

ee/spec/factories/projects.rb

@@ -68,14 +68,6 @@ FactoryBot.modify do
       end
     end
 
-    trait :service_desk_disabled do
-      service_desk_enabled { nil }
-    end
-
-    trait(:service_desk_enabled) do
-      service_desk_enabled { true }
-    end
-
     trait :github_imported do
       import_type { 'github' }
     end

ee/spec/features/issues/service_desk_spec.rb

@@ -33,7 +33,7 @@ RSpec.describe 'Service Desk Issue Tracker', :js do
   describe 'issues list' do
     context 'when service desk is misconfigured' do
       before do
-        allow(EE::Gitlab::ServiceDesk).to receive(:supported?).and_return(false)
+        allow(::Gitlab::ServiceDesk).to receive(:supported?).and_return(false)
         visit service_desk_project_issues_path(project)
       end
 

ee/spec/features/promotion_spec.rb

@@ -25,7 +25,7 @@ RSpec.describe 'Promotions', :js do
 
     context 'when service desk is not supported' do
       before do
-        allow(::EE::Gitlab::ServiceDesk).to receive(:supported?).and_return(false)
+        allow(::Gitlab::ServiceDesk).to receive(:supported?).and_return(false)
       end
 
       it 'appears in project edit page' do
@@ -51,7 +51,7 @@ RSpec.describe 'Promotions', :js do
 
     context 'when service desk is supported' do
       before do
-        allow(::EE::Gitlab::ServiceDesk).to receive(:supported?).and_return(true)
+        allow(::Gitlab::ServiceDesk).to receive(:supported?).and_return(true)
       end
 
       it 'does not show promotion' do

ee/spec/graphql/types/project_type_spec.rb

@@ -15,9 +15,8 @@ RSpec.describe GitlabSchema.types['Project'] do
 
   it 'includes the ee specific fields' do
     expected_fields = %w[
-      service_desk_enabled service_desk_address vulnerabilities vulnerability_scanners
-      requirement_states_count vulnerability_severities_count packages
-      compliance_frameworks
+      vulnerabilities vulnerability_scanners requirement_states_count
+      vulnerability_severities_count packages compliance_frameworks
     ]
 
     expect(described_class).to include_graphql_fields(*expected_fields)

ee/spec/lib/ee/gitlab/usage_data_spec.rb

@@ -221,8 +221,6 @@ RSpec.describe Gitlab::UsageData do
     it 'gathers Service Desk data' do
       create_list(:issue, 2, confidential: true, author: User.support_bot, project: project)
 
-      allow(::EE::Gitlab::ServiceDesk).to receive(:enabled?).with(anything).and_return(true)
-
       expect(subject).to eq(service_desk_enabled_projects: 1,
                             service_desk_issues: 2)
     end

ee/spec/lib/gitlab/email/handler/create_note_handler_spec.rb

@@ -142,8 +142,7 @@ RSpec.describe Gitlab::Email::Handler::CreateNoteHandler do
 
     context 'is enabled' do
       before do
-        allow(::EE::Gitlab::ServiceDesk).to receive(:enabled?).and_return(true)
-        allow(::EE::Gitlab::ServiceDesk).to receive(:enabled?).with(project: project).and_return(true)
+        allow(::Gitlab::ServiceDesk).to receive(:enabled?).with(project: project).and_return(true)
         project.project_feature.update!(issues_access_level: issues_access_level)
       end
 
@@ -186,8 +185,7 @@ RSpec.describe Gitlab::Email::Handler::CreateNoteHandler do
 
     context 'is disabled' do
       before do
-        allow(::EE::Gitlab::ServiceDesk).to receive(:enabled?).and_return(false)
-        allow(::EE::Gitlab::ServiceDesk).to receive(:enabled?).with(project: project).and_return(false)
+        allow(::Gitlab::ServiceDesk).to receive(:enabled?).with(project: project).and_return(false)
       end
 
       it 'does not create a comment' do

ee/spec/lib/gitlab/email/handler/ee/service_desk_handler_spec.rb

@@ -20,7 +20,7 @@ RSpec.describe Gitlab::Email::Handler::EE::ServiceDeskHandler do
     let_it_be(:project) { create(:project, :repository, :public, namespace: namespace, path: 'test', service_desk_enabled: true) }
 
     before do
-      allow(::EE::Gitlab::ServiceDesk).to receive(:supported?).and_return(true)
+      allow(::Gitlab::ServiceDesk).to receive(:supported?).and_return(true)
     end
 
     shared_examples 'a new issue request' do
@@ -248,7 +248,7 @@ RSpec.describe Gitlab::Email::Handler::EE::ServiceDeskHandler do
 
     context 'when service desk is not enabled for project' do
       before do
-        allow(::EE::Gitlab::ServiceDesk).to receive(:enabled?).and_return(false)
+        allow(::Gitlab::ServiceDesk).to receive(:enabled?).and_return(false)
       end
 
       it 'does not create an issue' do

ee/spec/models/ee/namespace_spec.rb

@@ -271,7 +271,7 @@ RSpec.describe Namespace do
     it 'only checks the plan once' do
       expect(group).to receive(:load_feature_available).once.and_call_original
 
-      2.times { group.feature_available?(:service_desk) }
+      2.times { group.feature_available?(:push_rules) }
     end
 
     context 'when checking namespace plan' do

ee/spec/models/issue_spec.rb

@@ -69,16 +69,6 @@ RSpec.describe Issue do
   end
 
   context 'scopes' do
-    describe '.service_desk' do
-      it 'returns the service desk issue' do
-        service_desk_issue = create(:issue, author: ::User.support_bot)
-        regular_issue = create(:issue)
-
-        expect(described_class.service_desk).to include(service_desk_issue)
-        expect(described_class.service_desk).not_to include(regular_issue)
-      end
-    end
-
     describe '.counts_by_health_status' do
       it 'returns counts grouped by health_status' do
         create(:issue, health_status: :on_track)
@@ -671,22 +661,6 @@ RSpec.describe Issue do
 
   it_behaves_like 'having health status'
 
-  describe '#service_desk?' do
-    subject { issue.from_service_desk? }
-
-    context 'when issue author is support bot' do
-      let(:issue) { create(:issue, author: ::User.support_bot) }
-
-      it { is_expected.to be_truthy }
-    end
-
-    context 'when issue author is not support bot' do
-      let(:issue) { create(:issue) }
-
-      it { is_expected.to be_falsey }
-    end
-  end
-
   describe '#can_assign_epic?' do
     let(:user)    { create(:user) }
     let(:group)   { create(:group) }

ee/spec/models/project_spec.rb

@@ -94,16 +94,6 @@ RSpec.describe Project do
       end
     end
 
-    describe '.service_desk_enabled' do
-      it 'returns the correct project' do
-        project_with_service_desk_enabled = create(:project)
-        project_with_service_desk_disabled = create(:project, :service_desk_disabled)
-
-        expect(described_class.service_desk_enabled).to include(project_with_service_desk_enabled)
-        expect(described_class.service_desk_enabled).not_to include(project_with_service_desk_disabled)
-      end
-    end
-
     describe '.with_jira_dvcs_cloud' do
       it 'returns the correct project' do
         jira_dvcs_cloud_project = create(:project, :jira_dvcs_cloud)
@@ -174,20 +164,6 @@ RSpec.describe Project do
       end
     end
 
-    describe '.find_by_service_desk_project_key' do
-      it 'returns the correct project' do
-        project2 = create(:project)
-        create(:service_desk_setting, project: project, project_key: 'key1')
-        create(:service_desk_setting, project: project2, project_key: 'key2')
-
-        expect(Project.find_by_service_desk_project_key('key2')).to eq(project2)
-      end
-
-      it 'returns nil if there is no project with the key' do
-        expect(Project.find_by_service_desk_project_key('some_key')).to be_nil
-      end
-    end
-
     describe '.with_shared_runners_limit_enabled' do
       let(:public_cost_factor) { 1.0 }
 
@@ -953,7 +929,7 @@ RSpec.describe Project do
       expect(project).to receive(:load_licensed_feature_available)
                              .once.and_call_original
 
-      2.times { project.feature_available?(:service_desk) }
+      2.times { project.feature_available?(:push_rules) }
     end
 
     context 'when feature symbol is not included on Namespace features code' do
@@ -1135,38 +1111,6 @@ RSpec.describe Project do
     end
   end
 
-  describe '#service_desk_enabled?' do
-    let!(:license) { create(:license, plan: License::PREMIUM_PLAN) }
-    let(:namespace) { create(:namespace) }
-
-    subject(:project) { build(:project, :private, namespace: namespace, service_desk_enabled: true) }
-
-    before do
-      allow(::Gitlab).to receive(:com?).and_return(true)
-      allow(::Gitlab::IncomingEmail).to receive(:enabled?).and_return(true)
-      allow(::Gitlab::IncomingEmail).to receive(:supports_wildcard?).and_return(true)
-    end
-
-    it 'is enabled' do
-      expect(project.service_desk_enabled?).to be_truthy
-      expect(project.service_desk_enabled).to be_truthy
-    end
-  end
-
-  describe '#service_desk_address' do
-    let(:project) { create(:project, service_desk_enabled: true) }
-
-    before do
-      allow(::EE::Gitlab::ServiceDesk).to receive(:enabled?).and_return(true)
-      allow(Gitlab.config.incoming_email).to receive(:enabled).and_return(true)
-      allow(Gitlab.config.incoming_email).to receive(:address).and_return("test+%{key}@mail.com")
-    end
-
-    it 'uses project full path as service desk address key' do
-      expect(project.service_desk_address).to eq("test+#{project.full_path_slug}-#{project.project_id}-issue-@mail.com")
-    end
-  end
-
   describe '#approvals_before_merge' do
     where(:license_value, :db_value, :expected) do
       true  | 5 | 5

ee/spec/support/helpers/ee/stub_configuration.rb

@@ -41,9 +41,5 @@ module EE
     def stub_packages_setting(messages)
       allow(::Gitlab.config.packages).to receive_messages(to_settings(messages))
     end
-
-    def stub_service_desk_email_setting(messages)
-      allow(::Gitlab.config.service_desk_email).to receive_messages(to_settings(messages))
-    end
   end
 end

lib/api/entities/project.rb

@@ -51,6 +51,8 @@ module API
       expose(:wiki_enabled) { |project, options| project.feature_available?(:wiki, options[:current_user]) }
       expose(:jobs_enabled) { |project, options| project.feature_available?(:builds, options[:current_user]) }
       expose(:snippets_enabled) { |project, options| project.feature_available?(:snippets, options[:current_user]) }
+      expose :service_desk_enabled
+      expose :service_desk_address
 
       expose(:can_create_merge_request_in) do |project, options|
         Ability.allowed?(options[:current_user], :create_merge_request_in, project)

lib/api/helpers/projects_helpers.rb

@@ -15,6 +15,7 @@ module API
         optional :auto_cancel_pending_pipelines, type: String, values: %w(disabled enabled), desc: 'Auto-cancel pending pipelines'
         optional :build_coverage_regex, type: String, desc: 'Test coverage parsing'
         optional :ci_config_path, type: String, desc: 'The path to CI config file. Defaults to `.gitlab-ci.yml`'
+        optional :service_desk_enabled, type: Boolean, desc: 'Disable or enable the service desk'
 
         # TODO: remove in API v5, replaced by *_access_level
         optional :issues_enabled, type: Boolean, desc: 'Flag indication if the issue tracker is enabled'
@@ -136,6 +137,7 @@ module API
           :suggestion_commit_message,
           :repository_storage,
           :compliance_framework_setting,
+          :service_desk_enabled,
 
           # TODO: remove in API v5, replaced by *_access_level
           :issues_enabled,

lib/gitlab/service_desk.rb

+# frozen_string_literal: true
+
+module Gitlab
+  module ServiceDesk
+    # Check whether a project or GitLab instance can support the Service Desk
+    # feature. Use `project.service_desk_enabled?` to check whether it is
+    # enabled for a particular project.
+    def self.enabled?(project:)
+      supported? && project[:service_desk_enabled]
+    end
+
+    def self.supported?
+      Gitlab::IncomingEmail.enabled? && Gitlab::IncomingEmail.supports_wildcard?
+    end
+  end
+end

spec/factories/projects.rb

@@ -316,6 +316,14 @@ FactoryBot.define do
     end
   end
 
+  trait :service_desk_disabled do
+    service_desk_enabled { nil }
+  end
+
+  trait(:service_desk_enabled) do
+    service_desk_enabled { true }
+  end
+
   # Project with empty repository
   #
   # This is a case when you just created a project

spec/graphql/types/project_type_spec.rb

@@ -26,7 +26,7 @@ RSpec.describe GitlabSchema.types['Project'] do
       grafanaIntegration autocloseReferencedIssues suggestion_commit_message environments
       boards jira_import_status jira_imports services releases release
       alert_management_alerts alert_management_alert alert_management_alert_status_counts
-      container_expiration_policy sast_ci_configuration
+      container_expiration_policy sast_ci_configuration service_desk_enabled service_desk_address
     ]
 
     expect(described_class).to include_graphql_fields(*expected_fields)

ee/spec/lib/ee/gitlab/service_desk_spec.rb → spec/lib/gitlab/service_desk_spec.rb

@@ -2,7 +2,7 @@
 
 require 'spec_helper'
 
-RSpec.describe EE::Gitlab::ServiceDesk do
+RSpec.describe Gitlab::ServiceDesk do
   before do
     allow(Gitlab::IncomingEmail).to receive(:enabled?).and_return(true)
     allow(Gitlab::IncomingEmail).to receive(:supports_wildcard?).and_return(true)

spec/models/issue_spec.rb

@@ -406,6 +406,22 @@ RSpec.describe Issue do
     end
   end
 
+  describe '#from_service_desk?' do
+    subject { issue.from_service_desk? }
+
+    context 'when issue author is support bot' do
+      let(:issue) { create(:issue, author: ::User.support_bot) }
+
+      it { is_expected.to be_truthy }
+    end
+
+    context 'when issue author is not support bot' do
+      let(:issue) { create(:issue) }
+
+      it { is_expected.to be_falsey }
+    end
+  end
+
   describe '#suggested_branch_name' do
     let(:repository) { double }
 
@@ -1002,6 +1018,16 @@ RSpec.describe Issue do
     end
   end
 
+  describe '.service_desk' do
+    it 'returns the service desk issue' do
+      service_desk_issue = create(:issue, author: ::User.support_bot)
+      regular_issue = create(:issue)
+
+      expect(described_class.service_desk).to include(service_desk_issue)
+      expect(described_class.service_desk).not_to include(regular_issue)
+    end
+  end
+
   it_behaves_like 'throttled touch' do
     subject { create(:issue, updated_at: 1.hour.ago) }
   end

spec/models/project_spec.rb

@@ -1378,6 +1378,62 @@ RSpec.describe Project do
     end
   end
 
+  describe '.service_desk_enabled' do
+    it 'returns the correct project' do
+      project_with_service_desk_enabled = create(:project)
+      project_with_service_desk_disabled = create(:project, :service_desk_disabled)
+
+      expect(described_class.service_desk_enabled).to include(project_with_service_desk_enabled)
+      expect(described_class.service_desk_enabled).not_to include(project_with_service_desk_disabled)
+    end
+  end
+
+  describe '#service_desk_enabled?' do
+    let_it_be(:namespace) { create(:namespace) }
+
+    subject(:project) { build(:project, :private, namespace: namespace, service_desk_enabled: true) }
+
+    before do
+      allow(Gitlab::IncomingEmail).to receive(:enabled?).and_return(true)
+      allow(Gitlab::IncomingEmail).to receive(:supports_wildcard?).and_return(true)
+    end
+
+    it 'is enabled' do
+      expect(project.service_desk_enabled?).to be_truthy
+      expect(project.service_desk_enabled).to be_truthy
+    end
+  end
+
+  describe '#service_desk_address' do
+    let_it_be(:project) { create(:project, service_desk_enabled: true) }
+
+    before do
+      allow(Gitlab::ServiceDesk).to receive(:enabled?).and_return(true)
+      allow(Gitlab.config.incoming_email).to receive(:enabled).and_return(true)
+      allow(Gitlab.config.incoming_email).to receive(:address).and_return("test+%{key}@mail.com")
+    end
+
+    it 'uses project full path as service desk address key' do
+      expect(project.service_desk_address).to eq("test+#{project.full_path_slug}-#{project.project_id}-issue-@mail.com")
+    end
+  end
+
+  describe '.find_by_service_desk_project_key' do
+    it 'returns the correct project' do
+      project1 = create(:project)
+      project2 = create(:project)
+      create(:service_desk_setting, project: project1, project_key: 'key1')
+      create(:service_desk_setting, project: project2, project_key: 'key2')
+
+      expect(Project.find_by_service_desk_project_key('key1')).to eq(project1)
+      expect(Project.find_by_service_desk_project_key('key2')).to eq(project2)
+    end
+
+    it 'returns nil if there is no project with the key' do
+      expect(Project.find_by_service_desk_project_key('some_key')).to be_nil
+    end
+  end
+
   context 'repository storage by default' do
     let(:project) { build(:project) }
 

spec/support/helpers/stub_configuration.rb

@@ -113,6 +113,10 @@ module StubConfiguration
     allow(Gitlab.config.rack_attack.git_basic_auth).to receive_messages(to_settings(messages))
   end
 
+  def stub_service_desk_email_setting(messages)
+    allow(::Gitlab.config.service_desk_email).to receive_messages(to_settings(messages))
+  end
+
   private
 
   # Modifies stubbed messages to also stub possible predicate versions