Commit a71f58c5 authored by Craig Norris's avatar Craig Norris

Merge branch 'sarahwaldner-master-patch-77917' into 'master'

Adding alert_notifications.md to incident management docs

See merge request gitlab-org/gitlab!43897
parents 1276d6b9 4ba6ddbb
---
stage: Monitor
group: Health
info: To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/engineering/ux/technical-writing/#designated-technical-writers
---
# Alert notifications
GitLab can react to alerts triggered from your applications. When an alert is
triggered in GitLab by [managed-Prometheus](../../user/project/integrations/prometheus.md#managed-prometheus-on-kubernetes)
or triggered using an external source and received with an integration, it's
important for a responder to be notified.
Responders can receive notifications using the methods described on this page.
## Slack notifications
> [Introduced](https://gitlab.com/gitlab-org/gitlab/-/issues/216326) in GitLab 13.1.
You can be alerted by a Slack message when a new alert has been triggered.
For setup information, see the [Slack Notifications Service docs](../../user/project/integrations/slack.md).
## Email notifications
If a project has been [configured to create incidents for triggered alerts](incidents.md#configure-incidents),
projects members with the _Owner_ or _Maintainer_ role will be sent an email
notification. To send additional email notifications to project members with the
Developer role:
1. Navigate to **Settings > Operations**.
1. Expand the **Incidents** section.
1. In the **Alert Integration** tab, select the **Send a separate email notification to Developers**
check box.
1. Select **Save changes**.
......@@ -72,7 +72,7 @@ to create issues when alerts are triggered:
[Trigger actions from alerts](../metrics/alerts.md#trigger-actions-from-alerts) **(ULTIMATE)**.
1. To create issues from alerts, select the template in the **Issue Template**
select box.
1. To send [separate email notifications](index.md#notify-developers-of-alerts) to users
1. To send [separate email notifications](alert_notifications.md#email-notifications) to users
with [Developer permissions](../../user/permissions.md), select
**Send a separate email notification to Developers**.
1. Click **Save changes**.
......
......@@ -16,27 +16,6 @@ GitLab offers solutions for handling incidents in your applications and services
such as [setting up Prometheus alerts](#configure-prometheus-alerts),
[displaying metrics](./alert_details.md#embed-metrics-in-incidents-and-issues), and sending notifications.
## Alert notifications
### Slack Notifications
> [Introduced](https://gitlab.com/gitlab-org/gitlab/-/issues/216326) in GitLab 13.1.
You can be alerted via a Slack message when a new alert has been received.
See the [Slack Notifications Service docs](../../user/project/integrations/slack.md) for information on how to set this up.
### Notify developers of alerts
GitLab can react to the alerts triggered from your applications and services
by creating issues and alerting developers through email. By default, GitLab
sends these emails to [owners and maintainers](../../user/permissions.md) of the project.
These emails contain details of the alert, and a link for more information.
To send separate email notifications to users with
[Developer permissions](../../user/permissions.md), see
[Configure incidents](./incidents.md#configure-incidents).
## Configure Prometheus alerts
You can set up Prometheus alerts in:
......
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