Commit b0d3c9c1 authored by Amy Qualls's avatar Amy Qualls

Merge branch '227211-add-docs-for-pagerduty-webhook-integration' into 'master'

Add documentation for PagerDuty incident integration

Closes #227211

See merge request gitlab-org/gitlab!37069
parents ca7bb439 fed8530c
......@@ -49,6 +49,29 @@ These emails contain details of the alert, and a link for more information.
To send separate email notifications to users with
[Developer permissions](../permissions.md), see [Configure incidents](#configure-incidents-ultimate).
## Configure PagerDuty integration
> [Introduced](https://gitlab.com/gitlab-org/gitlab/-/issues/119018) in GitLab 13.2.
You can set up a webhook with PagerDuty to automatically create a GitLab issue
for each PagerDuty incident. This configuration requires you to make changes
in both PagerDuty and GitLab:
1. Sign in as a user with Maintainer [permissions](../permissions.md).
1. Navigate to **{settings}** **Settings > Operations > Incidents** and expand **Incidents**.
1. Select the **PagerDuty integration** tab:
![PagerDuty incidents integration](img/pagerduty_incidents_integration_13_2.png)
1. Activate the integration, and save the changes in GitLab.
1. Copy the value of **Webhook URL**, as you'll need it in a later step.
1. Follow the steps described in the
[PagerDuty documentation](https://support.pagerduty.com/docs/webhooks)
to add the webhook URL to a PagerDuty webhook integration.
To confirm the integration is successful, trigger a test incident from PagerDuty to
confirm that a GitLab issue is created from the incident.
## Configure Prometheus alerts
You can set up Prometheus alerts in:
......
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