Commit b7806473 authored by Asmaa Hassan's avatar Asmaa Hassan Committed by Evan Read

Add tips to sync time on iphones for 2FA errors

parent 22f9fdf4
......@@ -505,7 +505,18 @@ Feature.disable(:webauthn)
If you are receiving an `invalid pin code` error, this may indicate that there is a time sync issue between the authentication application and the GitLab instance itself.
Most authentication apps have a feature in the settings for syncing the time for the codes themselves. For Google Authenticator for example, go to `Settings > Time correction for codes`.
To avoid the time sync issue, enable time synchronization in the device that generates the codes. For example:
- For Android (Google Authenticator):
1. Go to the Main Menu in Google Authenticator.
1. Select Settings.
1. Select the Time correction for the codes.
1. Select Sync now.
- For iOS:
1. Go to Settings.
1. Select General.
1. Select Date & Time.
1. Enable Set Automatically. If it’s already enabled, disable it, wait a few seconds, and re-enable.
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