Commit c630bced authored by Edouard's avatar Edouard

Documenting that resolved JIRA tickets are not automatically transitioned

parent eb400b5e
......@@ -173,6 +173,7 @@ where `PROJECT-1` is the issue ID of the JIRA project.
- Only commits and merges into the project's default branch (usually **master**) will
close an issue in Jira. You can change your projects default branch under
[project settings](img/jira_project_settings.png).
- The JIRA issue will not be transitionned if it has a resolution.
### JIRA issue closing example
......@@ -222,6 +223,10 @@ JIRA issue references and update comments will not work if the GitLab issue trac
Make sure the `Transition ID` you set within the JIRA settings matches the one
your project needs to close a ticket.
Make sure that the JIRA issue is not already marked as resolved, in other word that
the JIRA issue resolution field is not set. (It should not be striked through in
JIRA lists).
[services-templates]: services_templates.md
[jira-repo-old-docs]: https://gitlab.com/gitlab-org/gitlab-ce/blob/8-13-stable/doc/project_services/jira.md
[jira]: https://www.atlassian.com/software/jira
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