![Bottom of a project issues page](img/new_issue_from_email.png)
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## New issue via Service Desk **[PREMIUM]**
Enable [Service Desk](../service_desk.md) to your project and offer email support.
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@@ -80,8 +79,6 @@ create issues for the same project.
![Create issue from group-level issue tracker](img/create_issue_from_group_level_issue_tracker.png)
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## New issue via URL with prefilled fields
You can link directly to the new issue page for a given project, with prefilled
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@@ -99,9 +96,6 @@ Follow these examples to form your new issue URL with prefilled fields.
and a pre-entered description, the URL would be `https://gitlab.com/gitlab-org/gitlab-ce/issues/new?issue[title]=Validate%20new%20concept&issue[description]=Research%20idea`
- For a new issue in the GitLab Community Edition project with a pre-entered title
and a pre-entered description template, the URL would be `https://gitlab.com/gitlab-org/gitlab-ce/issues/new?issue[title]=Validate%20new%20concept&issuable_template=Research%20proposal`