crm: update support request modification date on new event

bt5/erp5_crm/SkinTemplateItem/portal_skins/erp5_crm/SupportRequest_afterNewEvent.py

+"""Add a note to increase modification date of support request.
+
+This script has proxy roles, so that even users who cannot modify
+the support request can still increase the modification date this way.
+"""
+from Products.ERP5Type.Message import translateString
+
+context.getPortalObject().portal_workflow.doActionFor(
+  context,
+  'edit_action',
+  comment=translateString(
+    "New event ${event_reference}",
+    mapping={
+      'event_reference': event.getReference()}))

bt5/erp5_crm/SkinTemplateItem/portal_skins/erp5_crm/SupportRequest_afterNewEvent.xml

+<?xml version="1.0"?>
+<ZopeData>
+  <record id="1" aka="AAAAAAAAAAE=">
+    <pickle>
+      <global name="PythonScript" module="Products.PythonScripts.PythonScript"/>
+    </pickle>
+    <pickle>
+      <dictionary>
+        <item>
+            <key> <string>Script_magic</string> </key>
+            <value> <int>3</int> </value>
+        </item>
+        <item>
+            <key> <string>_bind_names</string> </key>
+            <value>
+              <object>
+                <klass>
+                  <global name="NameAssignments" module="Shared.DC.Scripts.Bindings"/>
+                </klass>
+                <tuple/>
+                <state>
+                  <dictionary>
+                    <item>
+                        <key> <string>_asgns</string> </key>
+                        <value>
+                          <dictionary>
+                            <item>
+                                <key> <string>name_container</string> </key>
+                                <value> <string>container</string> </value>
+                            </item>
+                            <item>
+                                <key> <string>name_context</string> </key>
+                                <value> <string>context</string> </value>
+                            </item>
+                            <item>
+                                <key> <string>name_m_self</string> </key>
+                                <value> <string>script</string> </value>
+                            </item>
+                            <item>
+                                <key> <string>name_subpath</string> </key>
+                                <value> <string>traverse_subpath</string> </value>
+                            </item>
+                          </dictionary>
+                        </value>
+                    </item>
+                  </dictionary>
+                </state>
+              </object>
+            </value>
+        </item>
+        <item>
+            <key> <string>_params</string> </key>
+            <value> <string>event</string> </value>
+        </item>
+        <item>
+            <key> <string>_proxy_roles</string> </key>
+            <value>
+              <tuple>
+                <string>Manager</string>
+              </tuple>
+            </value>
+        </item>
+        <item>
+            <key> <string>id</string> </key>
+            <value> <string>SupportRequest_afterNewEvent</string> </value>
+        </item>
+      </dictionary>
+    </pickle>
+  </record>
+</ZopeData>

product/ERP5/tests/testCRM.py

@@ -431,6 +431,20 @@ class TestCRM(BaseTestCRM):
     self.assertNotEquals(support_request.getReference(),
                                         new_support_request.getReference())
 
+  def test_posting_event_updates_support_request_modification_date(self):
+    """Posting an event following up a support request updates the support request date.
+    """
+    sr = self.portal.support_request_module.newContent(portal_type='Support Request')
+    sr_modification_date = sr.getModificationDate()
+    event = self.portal.event_module.newContent(
+        portal_type='Web Message',
+        follow_up_value=sr
+    )
+    self.assertEqual(sr.getModificationDate(), sr_modification_date)
+    event.start()
+    self.commit()
+    self.assertGreater(sr.getModificationDate(), sr_modification_date)
+
 
   def test_Event_getResourceItemList(self):
     """Event_getResourceItemList returns