slapos_crm: Rely on preferences rather them on hardcoded paths

master/bt5/slapos_crm/PathTemplateItem/support_request_module/slapos_crm_support_request_template_for_monitoring.xml

-<?xml version="1.0"?>
-<ZopeData>
-  <record id="1" aka="AAAAAAAAAAE=">
-    <pickle>
-      <global name="Support Request" module="erp5.portal_type"/>
-    </pickle>
-    <pickle>
-      <dictionary>
-        <item>
-            <key> <string>_Access_contents_information_Permission</string> </key>
-            <value>
-              <tuple>
-                <string>Assignee</string>
-                <string>Assignor</string>
-                <string>Manager</string>
-                <string>Owner</string>
-              </tuple>
-            </value>
-        </item>
-        <item>
-            <key> <string>_Modify_portal_content_Permission</string> </key>
-            <value>
-              <tuple>
-                <string>Assignee</string>
-                <string>Assignor</string>
-                <string>Manager</string>
-                <string>Owner</string>
-              </tuple>
-            </value>
-        </item>
-        <item>
-            <key> <string>_View_Permission</string> </key>
-            <value>
-              <tuple>
-                <string>Assignee</string>
-                <string>Assignor</string>
-                <string>Manager</string>
-                <string>Owner</string>
-              </tuple>
-            </value>
-        </item>
-        <item>
-            <key> <string>categories</string> </key>
-            <value>
-              <tuple>
-                <string>source_section/organisation_module/slapos</string>
-                <string>source_trade/organisation_module/slapos</string>
-                <string>source/organisation_module/slapos</string>
-                <string>resource/service_module/slapos_crm_monitoring</string>
-              </tuple>
-            </value>
-        </item>
-        <item>
-            <key> <string>default_reference</string> </key>
-            <value> <string>SR-282</string> </value>
-        </item>
-        <item>
-            <key> <string>description</string> </key>
-            <value>
-              <none/>
-            </value>
-        </item>
-        <item>
-            <key> <string>id</string> </key>
-            <value> <string>slapos_crm_support_request_template_for_monitoring</string> </value>
-        </item>
-        <item>
-            <key> <string>language</string> </key>
-            <value>
-              <none/>
-            </value>
-        </item>
-        <item>
-            <key> <string>portal_type</string> </key>
-            <value> <string>Support Request</string> </value>
-        </item>
-        <item>
-            <key> <string>price</string> </key>
-            <value> <float>0.0</float> </value>
-        </item>
-        <item>
-            <key> <string>title</string> </key>
-            <value> <string>Template Support Request For Monitoring</string> </value>
-        </item>
-      </dictionary>
-    </pickle>
-  </record>
-</ZopeData>

master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/Base_generateSupportRequestForSlapOS.py

@@ -36,13 +36,14 @@ if support_request_in_progress is not None:
       support_request.getAggregateUid() == aggregate_value.getUid():
     return portal.restrictedTraverse(support_request_in_progress)
 
+# Ensure resoure is Monitoring
 resource = portal.service_module.\
                   slapos_crm_monitoring.getRelativeUrl()
 
-support_request = portal.\
-    support_request_module.\
-    slapos_crm_support_request_template_for_monitoring.\
-    Base_createCloneDocument(batch_mode=1)
+support_request = portal.restrictedTraverse(
+        portal.portal_preferences.getPreferredSupportRequestTemplate())\
+         .Base_createCloneDocument(batch_mode=1)
+
 support_request.edit(
     title = title,
     description = description,

master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequest_trySendNotificationMessage.py

@@ -19,9 +19,10 @@ if transactional_event is not None:
     (transactional_event.getTitle() == message_title):
     return transactional_event
 
-event = portal.event_module.slapos_crm_web_message_template.\
-  Base_createCloneDocument(batch_mode=1)
+template = portal.restrictedTraverse(
+        portal.portal_preferences.getPreferredWebMessageTemplate())
 
+event = template.Base_createCloneDocument(batch_mode=1)
 event.edit(
   title=message_title,
   text_content=message,

master/bt5/slapos_crm/TestTemplateItem/portal_components/test.erp5.testSlapOSCRMAlarm.py

@@ -691,9 +691,9 @@ class TestSlaposCrmUpdateSupportRequestState(SlapOSTestCaseMixinWithAbort):
   def _makeSupportRequest(self):
     person = self.portal.person_module.template_member\
          .Base_createCloneDocument(batch_mode=1)
-    support_request = self.portal.support_request_module.\
-      slapos_crm_support_request_template_for_monitoring\
-         .Base_createCloneDocument(batch_mode=1)
+    support_request = self.portal.restrictedTraverse(
+        self.portal.portal_preferences.getPreferredSupportRequestTemplate()).\
+       Base_createCloneDocument(batch_mode=1)
     support_request.validate()
     new_id = self.generateNewId()
     support_request.edit(

master/bt5/slapos_crm/TestTemplateItem/portal_components/test.erp5.testSlapOSCRMSkins.py

@@ -1183,11 +1183,9 @@ class TestSlapOSComputer_CheckState(TestCRMSkinsMixin):
     self._cancelTestSupportRequestList("% TESTCOMPT-%")
 
   def _makeSupportRequest(self):
-    support_request = self.portal.\
-      support_request_module.\
-      slapos_crm_support_request_template_for_monitoring.\
+    return self.portal.restrictedTraverse(
+        self.portal.portal_preferences.getPreferredSupportRequestTemplate()).\
        Base_createCloneDocument(batch_mode=1)
-    return support_request
 
   def _makeNotificationMessage(self, reference):
     notification_message = self.portal.notification_message_module.newContent(
@@ -1880,12 +1878,9 @@ class TestSupportRequestUpdateMonitoringState(SlapOSTestCaseMixin):
     return hosting_subscription
 
   def _makeSupportRequest(self):
-    support_request = self.portal.\
-      support_request_module.\
-      slapos_crm_support_request_template_for_monitoring.\
+    return self.portal.restrictedTraverse(
+        self.portal.portal_preferences.getPreferredSupportRequestTemplate()).\
        Base_createCloneDocument(batch_mode=1)
-    return support_request
-
 
   @simulate('ERP5Site_isSupportRequestCreationClosed', '','return 0')
   @simulate('SupportRequest_updateMonitoringDestroyRequestedState',

master/bt5/slapos_crm/bt/template_path_list

@@ -8,4 +8,3 @@ sale_trade_condition_module/slapos_ticket_trade_condition
 sale_trade_condition_module/slapos_ticket_trade_condition/**
 service_module/slapos_crm_*
 support_request_module/slapos_crm_support_request_template
-support_request_module/slapos_crm_support_request_template_for_monitoring
\ No newline at end of file