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Rafael Monnerat
slapos.core
Commits
d4690a67
Commit
d4690a67
authored
Aug 12, 2021
by
Rafael Monnerat
Browse files
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Plain Diff
feature/ticket-workflow-improvements
See merge request
nexedi/slapos.core!327
parents
0267d789
e3999c18
Changes
7
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7 changed files
with
182 additions
and
6 deletions
+182
-6
master/bt5/slapos_crm/WorkflowTemplateItem/portal_workflow/ticket_workflow/script_createResponseAndSuspend.py
...rkflow/ticket_workflow/script_createResponseAndSuspend.py
+16
-0
master/bt5/slapos_crm/WorkflowTemplateItem/portal_workflow/ticket_workflow/script_createResponseAndSuspend.xml
...kflow/ticket_workflow/script_createResponseAndSuspend.xml
+78
-0
master/bt5/slapos_crm/WorkflowTemplateItem/portal_workflow/ticket_workflow/state_suspended.xml
...eItem/portal_workflow/ticket_workflow/state_suspended.xml
+1
-1
master/bt5/slapos_crm/WorkflowTemplateItem/portal_workflow/ticket_workflow/state_validated.xml
...eItem/portal_workflow/ticket_workflow/state_validated.xml
+2
-1
master/bt5/slapos_crm/WorkflowTemplateItem/portal_workflow/ticket_workflow/transition_create_response_and_suspend_action.xml
...orkflow/transition_create_response_and_suspend_action.xml
+81
-0
master/bt5/slapos_crm/WorkflowTemplateItem/portal_workflow/ticket_workflow/transition_suspend_action.xml
...al_workflow/ticket_workflow/transition_suspend_action.xml
+2
-2
master/bt5/slapos_crm/WorkflowTemplateItem/portal_workflow/ticket_workflow/transition_validate_action.xml
...l_workflow/ticket_workflow/transition_validate_action.xml
+2
-2
No files found.
master/bt5/slapos_crm/WorkflowTemplateItem/portal_workflow/ticket_workflow/script_createResponseAndSuspend.py
0 → 100644
View file @
d4690a67
ticket
=
sci
[
'object'
]
kw
=
sci
[
'kwargs'
]
event
=
ticket
.
Ticket_getCausalityValue
()
event
.
Event_createResponse
(
response_event_portal_type
=
kw
[
'response_event_portal_type'
],
response_event_resource
=
kw
[
'response_event_resource'
],
response_event_title
=
kw
.
get
(
'response_event_title'
),
response_event_text_content
=
kw
.
get
(
'response_event_text_content'
),
response_event_start_date
=
kw
[
'response_event_start_date'
],
response_workflow_action
=
kw
[
'response_workflow_action'
],
response_event_notification_message
=
kw
[
'response_event_notification_message'
],
default_destination
=
kw
[
'default_destination'
],
response_event_content_type
=
kw
[
'response_event_content_type'
])
ticket
.
suspend
()
master/bt5/slapos_crm/WorkflowTemplateItem/portal_workflow/ticket_workflow/script_createResponseAndSuspend.xml
0 → 100644
View file @
d4690a67
<?xml version="1.0"?>
<ZopeData>
<record
id=
"1"
aka=
"AAAAAAAAAAE="
>
<pickle>
<global
name=
"Workflow Script"
module=
"erp5.portal_type"
/>
</pickle>
<pickle>
<dictionary>
<item>
<key>
<string>
Script_magic
</string>
</key>
<value>
<int>
3
</int>
</value>
</item>
<item>
<key>
<string>
_bind_names
</string>
</key>
<value>
<object>
<klass>
<global
name=
"NameAssignments"
module=
"Shared.DC.Scripts.Bindings"
/>
</klass>
<tuple/>
<state>
<dictionary>
<item>
<key>
<string>
_asgns
</string>
</key>
<value>
<dictionary>
<item>
<key>
<string>
name_container
</string>
</key>
<value>
<string>
container
</string>
</value>
</item>
<item>
<key>
<string>
name_context
</string>
</key>
<value>
<string>
context
</string>
</value>
</item>
<item>
<key>
<string>
name_m_self
</string>
</key>
<value>
<string>
script
</string>
</value>
</item>
<item>
<key>
<string>
name_subpath
</string>
</key>
<value>
<string>
traverse_subpath
</string>
</value>
</item>
</dictionary>
</value>
</item>
</dictionary>
</state>
</object>
</value>
</item>
<item>
<key>
<string>
_params
</string>
</key>
<value>
<string>
sci
</string>
</value>
</item>
<item>
<key>
<string>
description
</string>
</key>
<value>
<none/>
</value>
</item>
<item>
<key>
<string>
id
</string>
</key>
<value>
<string>
script_createResponseAndSuspend
</string>
</value>
</item>
<item>
<key>
<string>
portal_type
</string>
</key>
<value>
<string>
Workflow Script
</string>
</value>
</item>
<item>
<key>
<string>
title
</string>
</key>
<value>
<none/>
</value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
master/bt5/slapos_crm/WorkflowTemplateItem/portal_workflow/ticket_workflow/state_suspended.xml
View file @
d4690a67
...
@@ -50,7 +50,7 @@
...
@@ -50,7 +50,7 @@
</item>
</item>
<item>
<item>
<key>
<string>
title
</string>
</key>
<key>
<string>
title
</string>
</key>
<value>
<string>
Suspend
ed
</string>
</value>
<value>
<string>
User Assign
ed
</string>
</value>
</item>
</item>
</dictionary>
</dictionary>
</pickle>
</pickle>
...
...
master/bt5/slapos_crm/WorkflowTemplateItem/portal_workflow/ticket_workflow/state_validated.xml
View file @
d4690a67
...
@@ -17,6 +17,7 @@
...
@@ -17,6 +17,7 @@
<value>
<value>
<tuple>
<tuple>
<string>
destination/portal_workflow/ticket_workflow/transition_create_response_and_invalidate_action
</string>
<string>
destination/portal_workflow/ticket_workflow/transition_create_response_and_invalidate_action
</string>
<string>
destination/portal_workflow/ticket_workflow/transition_create_response_and_suspend_action
</string>
<string>
destination/portal_workflow/ticket_workflow/transition_invalidate
</string>
<string>
destination/portal_workflow/ticket_workflow/transition_invalidate
</string>
<string>
destination/portal_workflow/ticket_workflow/transition_invalidate_action
</string>
<string>
destination/portal_workflow/ticket_workflow/transition_invalidate_action
</string>
<string>
destination/portal_workflow/ticket_workflow/transition_suspend
</string>
<string>
destination/portal_workflow/ticket_workflow/transition_suspend
</string>
...
@@ -50,7 +51,7 @@
...
@@ -50,7 +51,7 @@
</item>
</item>
<item>
<item>
<key>
<string>
title
</string>
</key>
<key>
<string>
title
</string>
</key>
<value>
<string>
Opened
</string>
</value>
<value>
<string>
Ope
rator Assig
ned
</string>
</value>
</item>
</item>
</dictionary>
</dictionary>
</pickle>
</pickle>
...
...
master/bt5/slapos_crm/WorkflowTemplateItem/portal_workflow/ticket_workflow/transition_create_response_and_suspend_action.xml
0 → 100644
View file @
d4690a67
<?xml version="1.0"?>
<ZopeData>
<record
id=
"1"
aka=
"AAAAAAAAAAE="
>
<pickle>
<global
name=
"Workflow Transition"
module=
"erp5.portal_type"
/>
</pickle>
<pickle>
<dictionary>
<item>
<key>
<string>
action
</string>
</key>
<value>
<string>
%(content_url)s/Ticket_viewCreateResponseWorkflowActionDialog?workflow_action=create_response_and_suspend_action
</string>
</value>
</item>
<item>
<key>
<string>
action_name
</string>
</key>
<value>
<string>
Create Response and Assign to User
</string>
</value>
</item>
<item>
<key>
<string>
categories
</string>
</key>
<value>
<tuple>
<string>
action_type/workflow
</string>
<string>
before_script/portal_workflow/ticket_workflow/script_checkConsistency
</string>
<string>
after_script/portal_workflow/ticket_workflow/script_createResponseAndInvalidate
</string>
</tuple>
</value>
</item>
<item>
<key>
<string>
description
</string>
</key>
<value>
<string>
Create an response and mark the ticket as suspended in the same time.
</string>
</value>
</item>
<item>
<key>
<string>
guard_expression
</string>
</key>
<value>
<string>
python: here.Ticket_getCausalityValue() is not None
</string>
</value>
</item>
<item>
<key>
<string>
guard_group
</string>
</key>
<value>
<tuple/>
</value>
</item>
<item>
<key>
<string>
guard_permission
</string>
</key>
<value>
<tuple/>
</value>
</item>
<item>
<key>
<string>
guard_role
</string>
</key>
<value>
<tuple>
<string>
Assignee
</string>
<string>
Assignor
</string>
</tuple>
</value>
</item>
<item>
<key>
<string>
icon
</string>
</key>
<value>
<none/>
</value>
</item>
<item>
<key>
<string>
id
</string>
</key>
<value>
<string>
transition_create_response_and_suspend_action
</string>
</value>
</item>
<item>
<key>
<string>
portal_type
</string>
</key>
<value>
<string>
Workflow Transition
</string>
</value>
</item>
<item>
<key>
<string>
title
</string>
</key>
<value>
<string>
Create Response and Assign to User Action
</string>
</value>
</item>
<item>
<key>
<string>
trigger_type
</string>
</key>
<value>
<int>
1
</int>
</value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
master/bt5/slapos_crm/WorkflowTemplateItem/portal_workflow/ticket_workflow/transition_suspend_action.xml
View file @
d4690a67
...
@@ -12,7 +12,7 @@
...
@@ -12,7 +12,7 @@
</item>
</item>
<item>
<item>
<key>
<string>
action_name
</string>
</key>
<key>
<string>
action_name
</string>
</key>
<value>
<string>
Suspend Ticket
</string>
</value>
<value>
<string>
Assign to User
</string>
</value>
</item>
</item>
<item>
<item>
<key>
<string>
categories
</string>
</key>
<key>
<string>
categories
</string>
</key>
...
@@ -65,7 +65,7 @@
...
@@ -65,7 +65,7 @@
</item>
</item>
<item>
<item>
<key>
<string>
title
</string>
</key>
<key>
<string>
title
</string>
</key>
<value>
<string>
Suspend Ticket
Action
</string>
</value>
<value>
<string>
Assign to User
Action
</string>
</value>
</item>
</item>
<item>
<item>
<key>
<string>
trigger_type
</string>
</key>
<key>
<string>
trigger_type
</string>
</key>
...
...
master/bt5/slapos_crm/WorkflowTemplateItem/portal_workflow/ticket_workflow/transition_validate_action.xml
View file @
d4690a67
...
@@ -12,7 +12,7 @@
...
@@ -12,7 +12,7 @@
</item>
</item>
<item>
<item>
<key>
<string>
action_name
</string>
</key>
<key>
<string>
action_name
</string>
</key>
<value>
<string>
Open Ticket
</string>
</value>
<value>
<string>
Assign to Operator
</string>
</value>
</item>
</item>
<item>
<item>
<key>
<string>
categories
</string>
</key>
<key>
<string>
categories
</string>
</key>
...
@@ -64,7 +64,7 @@
...
@@ -64,7 +64,7 @@
</item>
</item>
<item>
<item>
<key>
<string>
title
</string>
</key>
<key>
<string>
title
</string>
</key>
<value>
<string>
Open Ticket
Action
</string>
</value>
<value>
<string>
Assign to Operator
Action
</string>
</value>
</item>
</item>
<item>
<item>
<key>
<string>
trigger_type
</string>
</key>
<key>
<string>
trigger_type
</string>
</key>
...
...
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