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Commit 2a273d72 authored by Rafael Monnerat's avatar Rafael Monnerat
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Send Mail on pending tickets 

See merge request !417
parents 0468138d 97ec74c4
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Showing with 3999 additions and 25 deletions
master/bt5/slapos_crm/ActionTemplateItem/portal_types/Person/slapos_user_pending_ticket_report.xml 0 → 100644
View file @ 2a273d72
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<global name="ActionInformation" module="Products.CMFCore.ActionInformation"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>action</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
</value>
</item>
<item>
<key> <string>categories</string> </key>
<value>
<tuple>
<string>action_type/object_jio_action</string>
</tuple>
</value>
</item>
<item>
<key> <string>category</string> </key>
<value> <string>object_jio_action</string> </value>
</item>
<item>
<key> <string>condition</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>description</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>icon</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>slapos_user_pending_ticket_report</string> </value>
</item>
<item>
<key> <string>permissions</string> </key>
<value>
<tuple>
<string>View</string>
</tuple>
</value>
</item>
<item>
<key> <string>priority</string> </key>
<value> <float>50.0</float> </value>
</item>
<item>
<key> <string>title</string> </key>
<value> <string>Send Pending Ticket Report</string> </value>
</item>
<item>
<key> <string>visible</string> </key>
<value> <int>1</int> </value>
</item>
</dictionary>
</pickle>
</record>
<record id="2" aka="AAAAAAAAAAI=">
<pickle>
<global name="Expression" module="Products.CMFCore.Expression"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>text</string> </key>
<value> <string>string:${object_url}/Person_viewSlapOSPendingTicketDialog</string> </value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
master/bt5/slapos_crm/PathTemplateItem/portal_alarms/slapos_crm_send_pending_ticket_reminder.xml 0 → 100644
View file @ 2a273d72
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<global name="Alarm" module="erp5.portal_type"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>active_sense_method_id</string> </key>
<value> <string>Alarm_sendPendingTicketReminder</string> </value>
</item>
<item>
<key> <string>automatic_solve</string> </key>
<value> <int>0</int> </value>
</item>
<item>
<key> <string>description</string> </key>
<value> <string>Send a Mail Message with a Reminder in case the user has Tickets to respond</string> </value>
</item>
<item>
<key> <string>enabled</string> </key>
<value> <int>0</int> </value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>slapos_crm_send_pending_ticket_reminder</string> </value>
</item>
<item>
<key> <string>periodicity_hour</string> </key>
<value>
<tuple>
<int>6</int>
</tuple>
</value>
</item>
<item>
<key> <string>periodicity_hour_frequency</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>periodicity_minute</string> </key>
<value>
<tuple>
<int>0</int>
</tuple>
</value>
</item>
<item>
<key> <string>periodicity_minute_frequency</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>periodicity_month</string> </key>
<value>
<tuple/>
</value>
</item>
<item>
<key> <string>periodicity_month_day</string> </key>
<value>
<tuple/>
</value>
</item>
<item>
<key> <string>periodicity_start_date</string> </key>
<value>
<object>
<klass>
<global name="DateTime" module="DateTime.DateTime"/>
</klass>
<tuple>
<none/>
</tuple>
<state>
<tuple>
<float>1288051200.0</float>
<string>GMT</string>
</tuple>
</state>
</object>
</value>
</item>
<item>
<key> <string>periodicity_week</string> </key>
<value>
<tuple/>
</value>
</item>
<item>
<key> <string>periodicity_week_day</string> </key>
<value>
<tuple>
<string>Tuesday</string>
</tuple>
</value>
</item>
<item>
<key> <string>portal_type</string> </key>
<value> <string>Alarm</string> </value>
</item>
<item>
<key> <string>sense_method_id</string> </key>
<value>
<none/>
</value>
</item>
<item>
<key> <string>title</string> </key>
<value> <string>Check compute_node\'s state</string> </value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/Alarm_sendPendingTicketReminder.py 0 → 100644
View file @ 2a273d72
portal = context.getPortalObject()
portal.portal_catalog.searchAndActivate(
portal_type = 'Person',
method_id = 'Person_sendPendingTicketReminder',
activate_kw = {'tag':tag}
)
context.activate(after_tag=tag).getId()
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/Alarm_sendPendingTicketReminder.xml 0 → 100644
View file @ 2a273d72
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<global name="PythonScript" module="Products.PythonScripts.PythonScript"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>Script_magic</string> </key>
<value> <int>3</int> </value>
</item>
<item>
<key> <string>_bind_names</string> </key>
<value>
<object>
<klass>
<global name="NameAssignments" module="Shared.DC.Scripts.Bindings"/>
</klass>
<tuple/>
<state>
<dictionary>
<item>
<key> <string>_asgns</string> </key>
<value>
<dictionary>
<item>
<key> <string>name_container</string> </key>
<value> <string>container</string> </value>
</item>
<item>
<key> <string>name_context</string> </key>
<value> <string>context</string> </value>
</item>
<item>
<key> <string>name_m_self</string> </key>
<value> <string>script</string> </value>
</item>
<item>
<key> <string>name_subpath</string> </key>
<value> <string>traverse_subpath</string> </value>
</item>
</dictionary>
</value>
</item>
</dictionary>
</state>
</object>
</value>
</item>
<item>
<key> <string>_params</string> </key>
<value> <string>tag, fixit, params</string> </value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>Alarm_sendPendingTicketReminder</string> </value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/Person_getSlapOSPendingTicket.py 0 → 100644
View file @ 2a273d72
from Products.ZSQLCatalog.SQLCatalog import ComplexQuery, SimpleQuery
portal = context.getPortalObject()
person_uid = context.getUid()
query = ComplexQuery(
ComplexQuery(
SimpleQuery(portal_type=["Support Request", "Regularisation Request"]),
SimpleQuery(simulation_state="suspended"),
SimpleQuery(destination_decision_uid=person_uid),
logical_operator='and'),
ComplexQuery(
SimpleQuery(portal_type="Upgrade Decision"),
SimpleQuery(simulation_state="confirmed"),
SimpleQuery(destination_decision_uid=person_uid),
logical_operator='and'),
logical_operator='or')
return portal.portal_catalog(query=query, **kw)
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/Person_getSlapOSPendingTicket.xml 0 → 100644
View file @ 2a273d72
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<global name="PythonScript" module="Products.PythonScripts.PythonScript"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>Script_magic</string> </key>
<value> <int>3</int> </value>
</item>
<item>
<key> <string>_bind_names</string> </key>
<value>
<object>
<klass>
<global name="NameAssignments" module="Shared.DC.Scripts.Bindings"/>
</klass>
<tuple/>
<state>
<dictionary>
<item>
<key> <string>_asgns</string> </key>
<value>
<dictionary>
<item>
<key> <string>name_container</string> </key>
<value> <string>container</string> </value>
</item>
<item>
<key> <string>name_context</string> </key>
<value> <string>context</string> </value>
</item>
<item>
<key> <string>name_m_self</string> </key>
<value> <string>script</string> </value>
</item>
<item>
<key> <string>name_subpath</string> </key>
<value> <string>traverse_subpath</string> </value>
</item>
</dictionary>
</value>
</item>
</dictionary>
</state>
</object>
</value>
</item>
<item>
<key> <string>_params</string> </key>
<value> <string>**kw</string> </value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>Person_getSlapOSPendingTicket</string> </value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/Person_getSlapOSPendingTicketMessageTemplate.py 0 → 100644
View file @ 2a273d72
portal = context.getPortalObject()
pending_ticket_list_amount = len(context.Person_getSlapOSPendingTicket())
notification_message = portal.portal_notifications.getDocumentValue(
reference="slapos-crm-person-pending-ticket-notification")
if notification_message is not None:
mapping_dict = {'username': context.getTitle(),
'amount': pending_ticket_list_amount,
'website': portal.portal_preferences.getPreferredSlaposWebSiteUrl()}
return notification_message.getTitle(), notification_message.asText(
substitution_method_parameter_dict={'mapping_dict': mapping_dict})
message = """ You have %s pending tickets """ % pending_ticket_list_amount
return message, message
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/Person_getSlapOSPendingTicketMessageTemplate.xml 0 → 100644
View file @ 2a273d72
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<global name="PythonScript" module="Products.PythonScripts.PythonScript"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>Script_magic</string> </key>
<value> <int>3</int> </value>
</item>
<item>
<key> <string>_bind_names</string> </key>
<value>
<object>
<klass>
<global name="NameAssignments" module="Shared.DC.Scripts.Bindings"/>
</klass>
<tuple/>
<state>
<dictionary>
<item>
<key> <string>_asgns</string> </key>
<value>
<dictionary>
<item>
<key> <string>name_container</string> </key>
<value> <string>container</string> </value>
</item>
<item>
<key> <string>name_context</string> </key>
<value> <string>context</string> </value>
</item>
<item>
<key> <string>name_m_self</string> </key>
<value> <string>script</string> </value>
</item>
<item>
<key> <string>name_subpath</string> </key>
<value> <string>traverse_subpath</string> </value>
</item>
</dictionary>
</value>
</item>
</dictionary>
</state>
</object>
</value>
</item>
<item>
<key> <string>_params</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>Person_getSlapOSPendingTicketMessageTemplate</string> </value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/Person_sendPendingTicketReminder.py 0 → 100644
View file @ 2a273d72
amount = len(context.Person_getSlapOSPendingTicket())
if amount > 0:
title, reminder_message = context.Person_getSlapOSPendingTicketMessageTemplate()
return context.Person_sendSlapOSPendingTicketNotification(
title,
reminder_message,
batch_mode=1
)
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/Person_sendPendingTicketReminder.xml 0 → 100644
View file @ 2a273d72
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<global name="PythonScript" module="Products.PythonScripts.PythonScript"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>Script_magic</string> </key>
<value> <int>3</int> </value>
</item>
<item>
<key> <string>_bind_names</string> </key>
<value>
<object>
<klass>
<global name="NameAssignments" module="Shared.DC.Scripts.Bindings"/>
</klass>
<tuple/>
<state>
<dictionary>
<item>
<key> <string>_asgns</string> </key>
<value>
<dictionary>
<item>
<key> <string>name_container</string> </key>
<value> <string>container</string> </value>
</item>
<item>
<key> <string>name_context</string> </key>
<value> <string>context</string> </value>
</item>
<item>
<key> <string>name_m_self</string> </key>
<value> <string>script</string> </value>
</item>
<item>
<key> <string>name_subpath</string> </key>
<value> <string>traverse_subpath</string> </value>
</item>
</dictionary>
</value>
</item>
</dictionary>
</state>
</object>
</value>
</item>
<item>
<key> <string>_params</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>Person_sendPendingTicketReminder</string> </value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/Person_sendSlapOSPendingTicketNotification.py 0 → 100644
View file @ 2a273d72
portal = context.getPortalObject()
start_date = DateTime()
# Rely on Trade condition (like in ticket to set the proper sender)
trade_condition = portal.sale_trade_condition_module.slapos_ticket_trade_condition
event_kw = {
'portal_type' : "Mail Message",
'title' : response_event_title,
'resource' : "service_module/slapos_crm_information",
'source' : trade_condition.getSource(),
'destination' : context.getRelativeUrl(),
'start_date' : start_date,
'text_content' : response_event_text_content,
'content_type' : 'text/plain',
}
# Create event
event = portal.event_module.newContent(**event_kw)
event.plan()
event.start(send_mail=True, comment="Sent via Person_sendSlapOSPendingTicketNotification")
if batch_mode:
return event
message = portal.Base_translateString('New event created.')
return event.Base_redirect(keep_items={'portal_status_message': message})
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/Person_sendSlapOSPendingTicketNotification.xml 0 → 100644
View file @ 2a273d72
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<global name="PythonScript" module="Products.PythonScripts.PythonScript"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>Script_magic</string> </key>
<value> <int>3</int> </value>
</item>
<item>
<key> <string>_bind_names</string> </key>
<value>
<object>
<klass>
<global name="NameAssignments" module="Shared.DC.Scripts.Bindings"/>
</klass>
<tuple/>
<state>
<dictionary>
<item>
<key> <string>_asgns</string> </key>
<value>
<dictionary>
<item>
<key> <string>name_container</string> </key>
<value> <string>container</string> </value>
</item>
<item>
<key> <string>name_context</string> </key>
<value> <string>context</string> </value>
</item>
<item>
<key> <string>name_m_self</string> </key>
<value> <string>script</string> </value>
</item>
<item>
<key> <string>name_subpath</string> </key>
<value> <string>traverse_subpath</string> </value>
</item>
</dictionary>
</value>
</item>
</dictionary>
</state>
</object>
</value>
</item>
<item>
<key> <string>_params</string> </key>
<value> <string>response_event_title, response_event_text_content, batch_mode=False, **kw</string> </value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>Person_sendSlapOSPendingTicketNotification</string> </value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/Person_viewSlapOSPendingTicketDialog.xml 0 → 100644
View file @ 2a273d72
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<global name="ERP5 Form" module="erp5.portal_type"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>_bind_names</string> </key>
<value>
<object>
<klass>
<global name="NameAssignments" module="Shared.DC.Scripts.Bindings"/>
</klass>
<tuple/>
<state>
<dictionary>
<item>
<key> <string>_asgns</string> </key>
<value>
<dictionary/>
</value>
</item>
</dictionary>
</state>
</object>
</value>
</item>
<item>
<key> <string>_objects</string> </key>
<value>
<tuple/>
</value>
</item>
<item>
<key> <string>action</string> </key>
<value> <string>Person_sendSlapOSPendingTicketNotification</string> </value>
</item>
<item>
<key> <string>action_title</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>description</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>edit_order</string> </key>
<value>
<list/>
</value>
</item>
<item>
<key> <string>encoding</string> </key>
<value> <string>UTF-8</string> </value>
</item>
<item>
<key> <string>enctype</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>group_list</string> </key>
<value>
<list>
<string>left</string>
<string>right</string>
<string>center</string>
<string>bottom</string>
<string>hidden</string>
</list>
</value>
</item>
<item>
<key> <string>groups</string> </key>
<value>
<dictionary>
<item>
<key> <string>bottom</string> </key>
<value>
<list>
<string>listbox</string>
</list>
</value>
</item>
<item>
<key> <string>center</string> </key>
<value>
<list>
<string>your_response_event_title</string>
<string>your_response_event_text_content</string>
</list>
</value>
</item>
<item>
<key> <string>hidden</string> </key>
<value>
<list>
<string>listbox_delivery_start_date</string>
</list>
</value>
</item>
<item>
<key> <string>left</string> </key>
<value>
<list>
<string>my_title</string>
</list>
</value>
</item>
<item>
<key> <string>right</string> </key>
<value>
<list/>
</value>
</item>
</dictionary>
</value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>Person_viewSlapOSPendingTicketDialog</string> </value>
</item>
<item>
<key> <string>method</string> </key>
<value> <string>POST</string> </value>
</item>
<item>
<key> <string>name</string> </key>
<value> <string>Person_viewSlapOSPendingTicket</string> </value>
</item>
<item>
<key> <string>pt</string> </key>
<value> <string>form_dialog</string> </value>
</item>
<item>
<key> <string>row_length</string> </key>
<value> <int>4</int> </value>
</item>
<item>
<key> <string>stored_encoding</string> </key>
<value> <string>UTF-8</string> </value>
</item>
<item>
<key> <string>title</string> </key>
<value> <string>Send Pending Ticket Report</string> </value>
</item>
<item>
<key> <string>unicode_mode</string> </key>
<value> <int>0</int> </value>
</item>
<item>
<key> <string>update_action</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>update_action_title</string> </key>
<value> <string></string> </value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/Person_viewSlapOSPendingTicketDialog/listbox.xml 0 → 100644
View file @ 2a273d72
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<global name="ProxyField" module="Products.ERP5Form.ProxyField"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>delegated_list</string> </key>
<value>
<list>
<string>columns</string>
<string>default_params</string>
<string>description</string>
<string>editable</string>
<string>editable_columns</string>
<string>list_method</string>
<string>portal_types</string>
<string>selection_name</string>
<string>sort</string>
<string>title</string>
</list>
</value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>listbox</string> </value>
</item>
<item>
<key> <string>message_values</string> </key>
<value>
<dictionary>
<item>
<key> <string>external_validator_failed</string> </key>
<value> <string>The input failed the external validator.</string> </value>
</item>
</dictionary>
</value>
</item>
<item>
<key> <string>overrides</string> </key>
<value>
<dictionary>
<item>
<key> <string>field_id</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>form_id</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>target</string> </key>
<value> <string></string> </value>
</item>
</dictionary>
</value>
</item>
<item>
<key> <string>tales</string> </key>
<value>
<dictionary>
<item>
<key> <string>columns</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>description</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>editable</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>editable_columns</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>field_id</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>form_id</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>list_method</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>portal_types</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>selection_name</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>sort</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>target</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>title</string> </key>
<value> <string></string> </value>
</item>
</dictionary>
</value>
</item>
<item>
<key> <string>values</string> </key>
<value>
<dictionary>
<item>
<key> <string>columns</string> </key>
<value>
<list>
<tuple>
<string>getTitle</string>
<string>Title</string>
</tuple>
<tuple>
<string>translated_portal_type</string>
<string>Event Type</string>
</tuple>
<tuple>
<string>delivery.start_date</string>
<string>Date</string>
</tuple>
<tuple>
<string>translated_simulation_state_title</string>
<string>State</string>
</tuple>
</list>
</value>
</item>
<item>
<key> <string>default_params</string> </key>
<value>
<list/>
</value>
</item>
<item>
<key> <string>description</string> </key>
<value> <string>List of all Support Requests related to the follow up ticket</string> </value>
</item>
<item>
<key> <string>editable</string> </key>
<value> <int>0</int> </value>
</item>
<item>
<key> <string>editable_columns</string> </key>
<value>
<list>
<tuple>
<string>delivery.start_date</string>
<string>Date</string>
</tuple>
</list>
</value>
</item>
<item>
<key> <string>field_id</string> </key>
<value> <string>my_view_mode_listbox</string> </value>
</item>
<item>
<key> <string>form_id</string> </key>
<value> <string>Base_viewFieldLibrary</string> </value>
</item>
<item>
<key> <string>list_method</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
</value>
</item>
<item>
<key> <string>portal_types</string> </key>
<value>
<list/>
</value>
</item>
<item>
<key> <string>selection_name</string> </key>
<value> <string>person_pending_ticket_view_selection</string> </value>
</item>
<item>
<key> <string>sort</string> </key>
<value>
<list>
<tuple>
<string>delivery.start_date</string>
<string>asc</string>
</tuple>
</list>
</value>
</item>
<item>
<key> <string>target</string> </key>
<value> <string>Click to edit the target</string> </value>
</item>
<item>
<key> <string>title</string> </key>
<value> <string>Tickets</string> </value>
</item>
</dictionary>
</value>
</item>
</dictionary>
</pickle>
</record>
<record id="2" aka="AAAAAAAAAAI=">
<pickle>
<global name="Method" module="Products.Formulator.MethodField"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>method_name</string> </key>
<value> <string>Person_getSlapOSPendingTicket</string> </value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/Person_viewSlapOSPendingTicketDialog/my_title.xml 0 → 100644
View file @ 2a273d72
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<global name="ProxyField" module="Products.ERP5Form.ProxyField"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>delegated_list</string> </key>
<value>
<list>
<string>editable</string>
</list>
</value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>my_title</string> </value>
</item>
<item>
<key> <string>message_values</string> </key>
<value>
<dictionary>
<item>
<key> <string>external_validator_failed</string> </key>
<value> <string>The input failed the external validator.</string> </value>
</item>
</dictionary>
</value>
</item>
<item>
<key> <string>overrides</string> </key>
<value>
<dictionary>
<item>
<key> <string>field_id</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>form_id</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>target</string> </key>
<value> <string></string> </value>
</item>
</dictionary>
</value>
</item>
<item>
<key> <string>tales</string> </key>
<value>
<dictionary>
<item>
<key> <string>field_id</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>form_id</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>target</string> </key>
<value> <string></string> </value>
</item>
</dictionary>
</value>
</item>
<item>
<key> <string>values</string> </key>
<value>
<dictionary>
<item>
<key> <string>editable</string> </key>
<value> <int>0</int> </value>
</item>
<item>
<key> <string>field_id</string> </key>
<value> <string>my_ticket_title</string> </value>
</item>
<item>
<key> <string>form_id</string> </key>
<value> <string>Base_viewCRMFieldLibrary</string> </value>
</item>
<item>
<key> <string>target</string> </key>
<value> <string>Click to edit the target</string> </value>
</item>
</dictionary>
</value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/Person_viewSlapOSPendingTicketDialog/your_response_event_text_content.xml 0 → 100644
View file @ 2a273d72
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<global name="ProxyField" module="Products.ERP5Form.ProxyField"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>delegated_list</string> </key>
<value>
<list>
<string>default</string>
<string>editable</string>
<string>title</string>
</list>
</value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>your_response_event_text_content</string> </value>
</item>
<item>
<key> <string>message_values</string> </key>
<value>
<dictionary>
<item>
<key> <string>external_validator_failed</string> </key>
<value> <string>The input failed the external validator.</string> </value>
</item>
</dictionary>
</value>
</item>
<item>
<key> <string>overrides</string> </key>
<value>
<dictionary>
<item>
<key> <string>field_id</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>form_id</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>target</string> </key>
<value> <string></string> </value>
</item>
</dictionary>
</value>
</item>
<item>
<key> <string>tales</string> </key>
<value>
<dictionary>
<item>
<key> <string>default</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
</value>
</item>
<item>
<key> <string>editable</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>field_id</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>form_id</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>target</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>title</string> </key>
<value> <string></string> </value>
</item>
</dictionary>
</value>
</item>
<item>
<key> <string>values</string> </key>
<value>
<dictionary>
<item>
<key> <string>default</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>editable</string> </key>
<value> <int>1</int> </value>
</item>
<item>
<key> <string>field_id</string> </key>
<value> <string>my_text_content</string> </value>
</item>
<item>
<key> <string>form_id</string> </key>
<value> <string>Base_viewCRMFieldLibrary</string> </value>
</item>
<item>
<key> <string>target</string> </key>
<value> <string>Click to edit the target</string> </value>
</item>
<item>
<key> <string>title</string> </key>
<value> <string>Message</string> </value>
</item>
</dictionary>
</value>
</item>
</dictionary>
</pickle>
</record>
<record id="2" aka="AAAAAAAAAAI=">
<pickle>
<global name="TALESMethod" module="Products.Formulator.TALESField"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>_text</string> </key>
<value> <string>python: context.Person_getSlapOSPendingTicketMessageTemplate()[1]</string> </value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/Person_viewSlapOSPendingTicketDialog/your_response_event_title.xml 0 → 100644
View file @ 2a273d72
<?xml version="1.0"?>
<ZopeData>
<record id="1" aka="AAAAAAAAAAE=">
<pickle>
<global name="ProxyField" module="Products.ERP5Form.ProxyField"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>delegated_list</string> </key>
<value>
<list>
<string>default</string>
<string>title</string>
</list>
</value>
</item>
<item>
<key> <string>id</string> </key>
<value> <string>your_response_event_title</string> </value>
</item>
<item>
<key> <string>message_values</string> </key>
<value>
<dictionary>
<item>
<key> <string>external_validator_failed</string> </key>
<value> <string>The input failed the external validator.</string> </value>
</item>
</dictionary>
</value>
</item>
<item>
<key> <string>overrides</string> </key>
<value>
<dictionary>
<item>
<key> <string>field_id</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>form_id</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>target</string> </key>
<value> <string></string> </value>
</item>
</dictionary>
</value>
</item>
<item>
<key> <string>tales</string> </key>
<value>
<dictionary>
<item>
<key> <string>default</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
</value>
</item>
<item>
<key> <string>field_id</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>form_id</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>target</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>title</string> </key>
<value> <string></string> </value>
</item>
</dictionary>
</value>
</item>
<item>
<key> <string>values</string> </key>
<value>
<dictionary>
<item>
<key> <string>default</string> </key>
<value> <string></string> </value>
</item>
<item>
<key> <string>field_id</string> </key>
<value> <string>my_string_field</string> </value>
</item>
<item>
<key> <string>form_id</string> </key>
<value> <string>Base_viewFieldLibrary</string> </value>
</item>
<item>
<key> <string>target</string> </key>
<value> <string>Click to edit the target</string> </value>
</item>
<item>
<key> <string>title</string> </key>
<value> <string>Title</string> </value>
</item>
</dictionary>
</value>
</item>
</dictionary>
</pickle>
</record>
<record id="2" aka="AAAAAAAAAAI=">
<pickle>
<global name="TALESMethod" module="Products.Formulator.TALESField"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>_text</string> </key>
<value> <string>python: "You have %s pending tickets to take action" % (len(context.Person_getSlapOSPendingTicket()))</string> </value>
</item>
</dictionary>
</pickle>
</record>
</ZopeData>
master/bt5/slapos_crm/TestTemplateItem/portal_components/test.erp5.testSlapOSCRMAlarm.py
View file @ 2a273d72
......@@ -763,3 +763,12 @@ class TestSlaposCrmUpdateSupportRequestState(SlapOSTestCaseMixinWithAbort):
alarm = self.portal.portal_alarms.\
slapos_crm_update_support_request_state
self._test_alarm(alarm, support_request, "SupportRequest_updateMonitoringState")
class TestSlaposCrmSendPendingTicket_reminder(SlapOSTestCaseMixinWithAbort):
def test_alarm_send_pending_ticket_reminder(self):
person = self.makePerson()
alarm = self.portal.portal_alarms.\
slapos_crm_send_pending_ticket_reminder
self._test_alarm(alarm, person, "Person_sendPendingTicketReminder")
master/bt5/slapos_crm/TestTemplateItem/portal_components/test.erp5.testSlapOSCRMAlarm.xml
View file @ 2a273d72
......@@ -6,12 +6,6 @@
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>_recorded_property_dict</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
</value>
</item>
<item>
<key> <string>default_reference</string> </key>
<value> <string>testSlapOSCRMAlarm</string> </value>
......@@ -55,28 +49,13 @@
<item>
<key> <string>workflow_history</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAM=</string> </persistent>
<persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
</value>
</item>
</dictionary>
</pickle>
</record>
<record id="2" aka="AAAAAAAAAAI=">
<pickle>
<global name="PersistentMapping" module="Persistence.mapping"/>
</pickle>
<pickle>
<dictionary>
<item>
<key> <string>data</string> </key>
<value>
<dictionary/>
</value>
</item>
</dictionary>
</pickle>
</record>
<record id="3" aka="AAAAAAAAAAM=">
<pickle>
<global name="PersistentMapping" module="Persistence.mapping"/>
</pickle>
......@@ -89,7 +68,7 @@
<item>
<key> <string>component_validation_workflow</string> </key>
<value>
<persistent> <string encoding="base64">AAAAAAAAAAQ=</string> </persistent>
<persistent> <string encoding="base64">AAAAAAAAAAM=</string> </persistent>
</value>
</item>
</dictionary>
......@@ -98,7 +77,7 @@
</dictionary>
</pickle>
</record>
<record id="4" aka="AAAAAAAAAAQ=">
<record id="3" aka="AAAAAAAAAAM=">
<pickle>
<global name="WorkflowHistoryList" module="Products.ERP5Type.Workflow"/>
</pickle>
......
master/bt5/slapos_crm/TestTemplateItem/portal_components/test.erp5.testSlapOSCRMSkins.py
View file @ 2a273d72
......@@ -1400,7 +1400,6 @@ class TestSupportRequestUpdateMonitoringState(SlapOSTestCaseMixin):
support_request.getSimulationState())
class TestSlapOSFolder_getTicketFeedUrl(TestCRMSkinsMixin):
def _test(self, module):
......@@ -1425,3 +1424,229 @@ class TestSlapOSFolder_getTicketFeedUrl(TestCRMSkinsMixin):
def test_Folder_getTicketFeedUrl_incident_response_module(self):
self._test(self.portal.incident_response_module)
class TestSlapOSPerson_getSlapOSPendingTicket(TestCRMSkinsMixin):
def test_getSlapOSPendingTicket_support_request(self):
person = self.makePerson()
ticket = self.portal.support_request_module.newContent(\
title="Test Support Request %s" % self.new_id,
destination_decision=person.getRelativeUrl())
pending_ticket_list = person.Person_getSlapOSPendingTicket()
# Not indexed yet
self.assertEqual(len(pending_ticket_list), 0)
self.tic()
pending_ticket_list = person.Person_getSlapOSPendingTicket()
self.assertEqual(len(pending_ticket_list), 0)
ticket.submit()
ticket.immediateReindexObject()
pending_ticket_list = person.Person_getSlapOSPendingTicket()
self.assertEqual(len(pending_ticket_list), 0)
ticket.validate()
ticket.immediateReindexObject()
pending_ticket_list = person.Person_getSlapOSPendingTicket()
self.assertEqual(len(pending_ticket_list), 0)
ticket.suspend()
ticket.immediateReindexObject()
pending_ticket_list = person.Person_getSlapOSPendingTicket()
self.assertEqual(len(pending_ticket_list), 1)
self.assertEqual(pending_ticket_list[0].getUid(), ticket.getUid())
ticket.invalidate()
ticket.immediateReindexObject()
pending_ticket_list = person.Person_getSlapOSPendingTicket()
self.assertEqual(len(pending_ticket_list), 0)
def test_getSlapOSPendingTicket_support_request_cancelled(self):
person = self.makePerson()
ticket = self.portal.support_request_module.newContent(\
title="Test Support Request %s" % self.new_id,
destination_decision=person.getRelativeUrl())
pending_ticket_list = person.Person_getSlapOSPendingTicket()
# Not indexed yet
self.assertEqual(len(pending_ticket_list), 0)
self.tic()
pending_ticket_list = person.Person_getSlapOSPendingTicket()
self.assertEqual(len(pending_ticket_list), 0)
ticket.submit()
ticket.immediateReindexObject()
pending_ticket_list = person.Person_getSlapOSPendingTicket()
self.assertEqual(len(pending_ticket_list), 0)
ticket.cancel()
ticket.immediateReindexObject()
pending_ticket_list = person.Person_getSlapOSPendingTicket()
self.assertEqual(len(pending_ticket_list), 0)
def test_getSlapOSPendingTicket_upgrade_decision(self):
def newUpgradeDecision():
ticket = self.portal.upgrade_decision_module.newContent(
portal_type='Upgrade Decision',
title="Upgrade Decision Test %s" % self.new_id,
reference="TESTUD-%s" % self.new_id)
ticket.immediateReindexObject()
return ticket
person = self.makePerson()
ticket = newUpgradeDecision()
ticket.setDestinationDecisionValue(person)
ticket.newContent(
portal_type="Upgrade Decision Line"
)
pending_ticket_list = person.Person_getSlapOSPendingTicket()
# Not indexed yet
self.assertEqual(len(pending_ticket_list), 0)
self.tic()
pending_ticket_list = person.Person_getSlapOSPendingTicket()
self.assertEqual(len(pending_ticket_list), 0)
ticket.plan()
ticket.immediateReindexObject()
pending_ticket_list = person.Person_getSlapOSPendingTicket()
self.assertEqual(len(pending_ticket_list), 0)
ticket.confirm()
ticket.immediateReindexObject()
pending_ticket_list = person.Person_getSlapOSPendingTicket()
self.assertEqual(len(pending_ticket_list), 1)
self.assertEqual(pending_ticket_list[0].getUid(), ticket.getUid())
ticket.start()
ticket.immediateReindexObject()
pending_ticket_list = person.Person_getSlapOSPendingTicket()
self.assertEqual(len(pending_ticket_list), 0)
ticket.stop()
ticket.immediateReindexObject()
pending_ticket_list = person.Person_getSlapOSPendingTicket()
self.assertEqual(len(pending_ticket_list), 0)
ticket.deliver()
ticket.immediateReindexObject()
pending_ticket_list = person.Person_getSlapOSPendingTicket()
self.assertEqual(len(pending_ticket_list), 0)
def test_getSlapOSPendingTicket_upgrade_decision_cancel(self):
def newUpgradeDecision():
ticket = self.portal.upgrade_decision_module.newContent(
portal_type='Upgrade Decision',
title="Upgrade Decision Test %s" % self.new_id,
reference="TESTUD-%s" % self.new_id)
ticket.immediateReindexObject()
return ticket
person = self.makePerson()
ticket = newUpgradeDecision()
ticket.setDestinationDecisionValue(person)
ticket.newContent(
portal_type="Upgrade Decision Line"
)
pending_ticket_list = person.Person_getSlapOSPendingTicket()
# Not indexed yet
self.assertEqual(len(pending_ticket_list), 0)
self.tic()
pending_ticket_list = person.Person_getSlapOSPendingTicket()
self.assertEqual(len(pending_ticket_list), 0)
ticket.plan()
ticket.immediateReindexObject()
pending_ticket_list = person.Person_getSlapOSPendingTicket()
self.assertEqual(len(pending_ticket_list), 0)
ticket.cancel()
ticket.immediateReindexObject()
pending_ticket_list = person.Person_getSlapOSPendingTicket()
self.assertEqual(len(pending_ticket_list), 0)
class TestSlapOSPerson_getSlapOSPendingTicketMessageTemplate(TestCRMSkinsMixin):
@simulate('Person_getSlapOSPendingTicket', '*args, **kwargs','return range(99)')
def test_getSlapOSPendingTicketMessageTemplate(self):
person = self.makePerson()
title, message = person.Person_getSlapOSPendingTicketMessageTemplate()
self.assertEqual(""" You have 99 pending tickets """, title)
self.assertEqual(""" You have 99 pending tickets """, message)
def _makeNotificationMessage(self):
notification_message = self.portal.notification_message_module.newContent(
portal_type="Notification Message",
title='Pending ticket',
text_content_substitution_mapping_method_id='NotificationMessage_getSubstitutionMappingDictFromArgument',
text_content='Test NM content ${username} AMOUNT (${amount}) WEBSITE(${website})',
content_type='text/plain',
)
return notification_message.getRelativeUrl()
@simulate('Person_getSlapOSPendingTicket', '*args, **kwargs','return range(99)')
@simulate('NotificationTool_getDocumentValue',
'reference=None',
'assert reference == "slapos-crm-person-pending-ticket-notification"\n' \
'return context.restrictedTraverse(' \
'context.REQUEST["test_getSlapOSPendingTicketMessageTemplate"])')
def test_getSlapOSPendingTicketMessageTemplate_with_notification_message(self):
person = self.makePerson()
self.portal.REQUEST['test_getSlapOSPendingTicketMessageTemplate'] = \
self._makeNotificationMessage()
title, message = person.Person_getSlapOSPendingTicketMessageTemplate()
self.assertEqual('Pending ticket', title)
self.assertEqual('Test NM content Member Template AMOUNT (99) WEBSITE()', message)
class TestSlapOSPerson_sendPendingTicketReminder(TestCRMSkinsMixin):
@simulate('Person_getSlapOSPendingTicket', '*args, **kwargs','return []')
@simulate('Person_sendSlapOSPendingTicketNotification', '*args, **kwargs','assert False')
def test_sendPendingTicketReminder(self):
person = self.makePerson()
# Script Person_sendSlapOSPendingTicketNotification not called
person.Person_sendPendingTicketReminder()
@simulate('Person_getSlapOSPendingTicket', '*args, **kwargs','return [1]')
@simulate('Person_sendSlapOSPendingTicketNotification', '*args, **kwargs',
'context.REQUEST.set("test_getSlapOSPendingTicketMessageTemplate", "called")')
def test_sendPendingTicketReminder_positive_amount(self):
person = self.makePerson()
person.Person_sendPendingTicketReminder()
self.assertEqual(self.portal.REQUEST["test_getSlapOSPendingTicketMessageTemplate"],
"called")
class TestSlapOSPerson_sendSlapOSPendingTicketNotification(TestCRMSkinsMixin):
def test_sendSlapOSPendingTicketNotification(self):
person = self.makePerson()
event = person.Person_sendSlapOSPendingTicketNotification(
"TEST TITLE",
"TEST CONTENT",
batch_mode=1
)
self.tic()
self.assertEqual(event.getTitle(), "TEST TITLE")
self.assertEqual(event.getTextContent(), "TEST CONTENT")
self.assertEqual(event.getSimulationState(), "started")
self.assertEqual(event.getPortalType(), "Mail Message")
self.assertEqual(event.getDestination(), person.getRelativeUrl())
master/bt5/slapos_crm/bt/template_action_path_list
View file @ 2a273d72
......@@ -6,6 +6,7 @@ Incident Response | view
Instance Tree Module | slapos_resilience_usage_report
Instance Tree | jump_to_related_upgrade_decision_line
Instance Tree | view_ticket
Person | slapos_user_pending_ticket_report
Regularisation Request Module | rss_view
Regularisation Request Module | view
Regularisation Request | clone_ticket_and_event_list
......
master/bt5/slapos_jio_ui_test/SkinTemplateItem/portal_skins/slapos_ui_test/ERP5Site_initSlapOSUITest.py
View file @ 2a273d72
......@@ -101,4 +101,42 @@ for reference in notification_message_to_enable:
portal.portal_catalog.getResultValue(validation_state='draft',
**search_kw).validate()
# Create an manager user
try:
demo_manager_user = context.person_module["demo_manager_user"]
except KeyError:
demo_manager_user = context.person_module.newContent(
id="demo_manager_user",
title="Demo Manager Functional User",
portal_type="Person",
email="x@example.com"
)
try:
demo_manager_assignment = demo_manager_user["manager_assignment"]
except KeyError:
demo_manager_assignment = demo_manager_user.newContent(
id="manager_assignment",
title="Demo Manager Functional User Assignment",
portal_type="Assignment",
)
demo_manager_assignment.setGroup('company')
if demo_manager_assignment.getValidationState() != "open":
demo_manager_assignment.open()
try:
demo_manager_login = demo_manager_user["demo_manager_login"]
except KeyError:
demo_manager_login = demo_manager_user.newContent(
id="demo_manager_login",
portal_type="ERP5 Login",
reference="demo_manager_functional_user"
)
demo_manager_login.setPassword("czz4yt36mshT*")
if demo_manager_login.getValidationState() != "validated":
demo_manager_login.validate()
return "Done."
master/bt5/slapos_jio_ui_test/SkinTemplateItem/portal_skins/slapos_ui_test/ERP5Site_initSlapOSUITest.xml
View file @ 2a273d72
......@@ -57,6 +57,7 @@
<value>
<tuple>
<string>Manager</string>
<string>Owner</string>
</tuple>
</value>
</item>
......
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