Skip to content

S
slapos.core
Commit 16752b7f authored by Rafael Monnerat's avatar Rafael Monnerat
Browse files
Options

Fixup for ticket workflow 

See merge request !412
parents 11703894 e6609b6f
Pipeline #23121 passed with stage
    in 0 seconds
    Hide whitespace changes
    Inline Side-by-side
    Showing with 577 additions and 38 deletions
    master/bt5/slapos_crm/PortalTypePropertySheetTemplateItem/property_sheet_list.xml
    View file @ 16752b7f
    <property_sheet_list>
    <portal_type id="Mail Message">
    <item>SlapOSEventConstraint</item>
    </portal_type>
    <portal_type id="Regularisation Request">
    <item>Codification</item>
    </portal_type>
    <portal_type id="Site Message">
    <item>SlapOSEventConstraint</item>
    </portal_type>
    <portal_type id="Support Request">
    <item>SlapOSSupportRequestConstraint</item>
    </portal_type>
    <portal_type id="Web Message">
    <item>SlapOSEventConstraint</item>
    </portal_type>
    </property_sheet_list>
    \ No newline at end of file
    master/bt5/slapos_crm/PropertySheetTemplateItem/portal_property_sheets/SlapOSEventConstraint.xml 0 → 100644
    View file @ 16752b7f
    <?xml version="1.0"?>
    <ZopeData>
    <record id="1" aka="AAAAAAAAAAE=">
    <pickle>
    <global name="Property Sheet" module="erp5.portal_type"/>
    </pickle>
    <pickle>
    <dictionary>
    <item>
    <key> <string>_count</string> </key>
    <value>
    <persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
    </value>
    </item>
    <item>
    <key> <string>_mt_index</string> </key>
    <value>
    <persistent> <string encoding="base64">AAAAAAAAAAM=</string> </persistent>
    </value>
    </item>
    <item>
    <key> <string>_tree</string> </key>
    <value>
    <persistent> <string encoding="base64">AAAAAAAAAAQ=</string> </persistent>
    </value>
    </item>
    <item>
    <key> <string>description</string> </key>
    <value>
    <none/>
    </value>
    </item>
    <item>
    <key> <string>id</string> </key>
    <value> <string>SlapOSEventConstraint</string> </value>
    </item>
    <item>
    <key> <string>portal_type</string> </key>
    <value> <string>Property Sheet</string> </value>
    </item>
    </dictionary>
    </pickle>
    </record>
    <record id="2" aka="AAAAAAAAAAI=">
    <pickle>
    <global name="Length" module="BTrees.Length"/>
    </pickle>
    <pickle> <int>0</int> </pickle>
    </record>
    <record id="3" aka="AAAAAAAAAAM=">
    <pickle>
    <global name="OOBTree" module="BTrees.OOBTree"/>
    </pickle>
    <pickle>
    <none/>
    </pickle>
    </record>
    <record id="4" aka="AAAAAAAAAAQ=">
    <pickle>
    <global name="OOBTree" module="BTrees.OOBTree"/>
    </pickle>
    <pickle>
    <none/>
    </pickle>
    </record>
    </ZopeData>
    master/bt5/slapos_crm/PropertySheetTemplateItem/portal_property_sheets/SlapOSEventConstraint/customer_source_destination_consistency_constraint.xml 0 → 100644
    View file @ 16752b7f
    <?xml version="1.0"?>
    <ZopeData>
    <record id="1" aka="AAAAAAAAAAE=">
    <pickle>
    <global name="Script Constraint" module="erp5.portal_type"/>
    </pickle>
    <pickle>
    <dictionary>
    <item>
    <key> <string>_identity_criterion</string> </key>
    <value>
    <persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
    </value>
    </item>
    <item>
    <key> <string>_range_criterion</string> </key>
    <value>
    <persistent> <string encoding="base64">AAAAAAAAAAM=</string> </persistent>
    </value>
    </item>
    <item>
    <key> <string>categories</string> </key>
    <value>
    <tuple>
    <string>constraint_type/default</string>
    </tuple>
    </value>
    </item>
    <item>
    <key> <string>description</string> </key>
    <value>
    <none/>
    </value>
    </item>
    <item>
    <key> <string>id</string> </key>
    <value> <string>customer_source_destination_consistency_constraint</string> </value>
    </item>
    <item>
    <key> <string>portal_type</string> </key>
    <value> <string>Script Constraint</string> </value>
    </item>
    <item>
    <key> <string>script_id</string> </key>
    <value> <string>Event_checkCustomerAsSourceOrDestinationConsistency</string> </value>
    </item>
    </dictionary>
    </pickle>
    </record>
    <record id="2" aka="AAAAAAAAAAI=">
    <pickle>
    <global name="PersistentMapping" module="Persistence.mapping"/>
    </pickle>
    <pickle>
    <dictionary>
    <item>
    <key> <string>data</string> </key>
    <value>
    <dictionary/>
    </value>
    </item>
    </dictionary>
    </pickle>
    </record>
    <record id="3" aka="AAAAAAAAAAM=">
    <pickle>
    <global name="PersistentMapping" module="Persistence.mapping"/>
    </pickle>
    <pickle>
    <dictionary>
    <item>
    <key> <string>data</string> </key>
    <value>
    <dictionary/>
    </value>
    </item>
    </dictionary>
    </pickle>
    </record>
    </ZopeData>
    master/bt5/slapos_crm/PropertySheetTemplateItem/portal_property_sheets/SlapOSSupportRequestConstraint.xml 0 → 100644
    View file @ 16752b7f
    <?xml version="1.0"?>
    <ZopeData>
    <record id="1" aka="AAAAAAAAAAE=">
    <pickle>
    <global name="Property Sheet" module="erp5.portal_type"/>
    </pickle>
    <pickle>
    <dictionary>
    <item>
    <key> <string>_count</string> </key>
    <value>
    <persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
    </value>
    </item>
    <item>
    <key> <string>_mt_index</string> </key>
    <value>
    <persistent> <string encoding="base64">AAAAAAAAAAM=</string> </persistent>
    </value>
    </item>
    <item>
    <key> <string>_tree</string> </key>
    <value>
    <persistent> <string encoding="base64">AAAAAAAAAAQ=</string> </persistent>
    </value>
    </item>
    <item>
    <key> <string>description</string> </key>
    <value>
    <none/>
    </value>
    </item>
    <item>
    <key> <string>id</string> </key>
    <value> <string>SlapOSSupportRequestConstraint</string> </value>
    </item>
    <item>
    <key> <string>portal_type</string> </key>
    <value> <string>Property Sheet</string> </value>
    </item>
    </dictionary>
    </pickle>
    </record>
    <record id="2" aka="AAAAAAAAAAI=">
    <pickle>
    <global name="Length" module="BTrees.Length"/>
    </pickle>
    <pickle> <int>0</int> </pickle>
    </record>
    <record id="3" aka="AAAAAAAAAAM=">
    <pickle>
    <global name="OOBTree" module="BTrees.OOBTree"/>
    </pickle>
    <pickle>
    <none/>
    </pickle>
    </record>
    <record id="4" aka="AAAAAAAAAAQ=">
    <pickle>
    <global name="OOBTree" module="BTrees.OOBTree"/>
    </pickle>
    <pickle>
    <none/>
    </pickle>
    </record>
    </ZopeData>
    master/bt5/slapos_crm/PropertySheetTemplateItem/portal_property_sheets/SlapOSSupportRequestConstraint/causality_source_destination_constraint_constraint.xml 0 → 100644
    View file @ 16752b7f
    <?xml version="1.0"?>
    <ZopeData>
    <record id="1" aka="AAAAAAAAAAE=">
    <pickle>
    <global name="Script Constraint" module="erp5.portal_type"/>
    </pickle>
    <pickle>
    <dictionary>
    <item>
    <key> <string>_identity_criterion</string> </key>
    <value>
    <persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
    </value>
    </item>
    <item>
    <key> <string>_range_criterion</string> </key>
    <value>
    <persistent> <string encoding="base64">AAAAAAAAAAM=</string> </persistent>
    </value>
    </item>
    <item>
    <key> <string>categories</string> </key>
    <value>
    <tuple>
    <string>constraint_type/default</string>
    </tuple>
    </value>
    </item>
    <item>
    <key> <string>description</string> </key>
    <value>
    <none/>
    </value>
    </item>
    <item>
    <key> <string>id</string> </key>
    <value> <string>causality_source_destination_constraint_constraint</string> </value>
    </item>
    <item>
    <key> <string>portal_type</string> </key>
    <value> <string>Script Constraint</string> </value>
    </item>
    <item>
    <key> <string>script_id</string> </key>
    <value> <string>SupportRequest_checkCausalitySourceDestinationConsistency</string> </value>
    </item>
    </dictionary>
    </pickle>
    </record>
    <record id="2" aka="AAAAAAAAAAI=">
    <pickle>
    <global name="PersistentMapping" module="Persistence.mapping"/>
    </pickle>
    <pickle>
    <dictionary>
    <item>
    <key> <string>data</string> </key>
    <value>
    <dictionary/>
    </value>
    </item>
    </dictionary>
    </pickle>
    </record>
    <record id="3" aka="AAAAAAAAAAM=">
    <pickle>
    <global name="PersistentMapping" module="Persistence.mapping"/>
    </pickle>
    <pickle>
    <dictionary>
    <item>
    <key> <string>data</string> </key>
    <value>
    <dictionary/>
    </value>
    </item>
    </dictionary>
    </pickle>
    </record>
    </ZopeData>
    master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/Event_checkCustomerAsSourceOrDestinationConsistency.py 0 → 100644
    View file @ 16752b7f
    support_request = context.getFollowUpValue(portal_type="Support Request")
    error_list = []
    if support_request:
    customer = support_request.getDestinationDecision()
    if context.getSource() != customer and \
    customer not in context.getDestinationList() :
    error_list.append(
    'Customer should be source or destination of the event')
    return error_list
    master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/Event_checkCustomerAsSourceOrDestinationConsistency.xml 0 → 100644
    View file @ 16752b7f
    <?xml version="1.0"?>
    <ZopeData>
    <record id="1" aka="AAAAAAAAAAE=">
    <pickle>
    <global name="PythonScript" module="Products.PythonScripts.PythonScript"/>
    </pickle>
    <pickle>
    <dictionary>
    <item>
    <key> <string>Script_magic</string> </key>
    <value> <int>3</int> </value>
    </item>
    <item>
    <key> <string>_bind_names</string> </key>
    <value>
    <object>
    <klass>
    <global name="NameAssignments" module="Shared.DC.Scripts.Bindings"/>
    </klass>
    <tuple/>
    <state>
    <dictionary>
    <item>
    <key> <string>_asgns</string> </key>
    <value>
    <dictionary>
    <item>
    <key> <string>name_container</string> </key>
    <value> <string>container</string> </value>
    </item>
    <item>
    <key> <string>name_context</string> </key>
    <value> <string>context</string> </value>
    </item>
    <item>
    <key> <string>name_m_self</string> </key>
    <value> <string>script</string> </value>
    </item>
    <item>
    <key> <string>name_subpath</string> </key>
    <value> <string>traverse_subpath</string> </value>
    </item>
    </dictionary>
    </value>
    </item>
    </dictionary>
    </state>
    </object>
    </value>
    </item>
    <item>
    <key> <string>_params</string> </key>
    <value> <string>fixit=False</string> </value>
    </item>
    <item>
    <key> <string>id</string> </key>
    <value> <string>Event_checkCustomerAsSourceOrDestinationConsistency</string> </value>
    </item>
    </dictionary>
    </pickle>
    </record>
    </ZopeData>
    master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequest_checkCausalitySourceDestinationConsistency.py 0 → 100644
    View file @ 16752b7f
    portal = context.getPortalObject()
    event = context.getCausalityValue(portal_type=portal.getPortalEventTypeList())
    error_list = []
    if event:
    if event.getSource() != context.getDestinationDecision():
    error_list.append(
    'Sender of the related event should be the customer')
    if event.getDestination() != context.getSourceSection():
    error_list.append(
    'Destination of the related event should be the slapos organisation')
    return error_list
    master/bt5/slapos_crm/SkinTemplateItem/portal_skins/slapos_crm_monitoring/SupportRequest_checkCausalitySourceDestinationConsistency.xml 0 → 100644
    View file @ 16752b7f
    <?xml version="1.0"?>
    <ZopeData>
    <record id="1" aka="AAAAAAAAAAE=">
    <pickle>
    <global name="PythonScript" module="Products.PythonScripts.PythonScript"/>
    </pickle>
    <pickle>
    <dictionary>
    <item>
    <key> <string>Script_magic</string> </key>
    <value> <int>3</int> </value>
    </item>
    <item>
    <key> <string>_bind_names</string> </key>
    <value>
    <object>
    <klass>
    <global name="NameAssignments" module="Shared.DC.Scripts.Bindings"/>
    </klass>
    <tuple/>
    <state>
    <dictionary>
    <item>
    <key> <string>_asgns</string> </key>
    <value>
    <dictionary>
    <item>
    <key> <string>name_container</string> </key>
    <value> <string>container</string> </value>
    </item>
    <item>
    <key> <string>name_context</string> </key>
    <value> <string>context</string> </value>
    </item>
    <item>
    <key> <string>name_m_self</string> </key>
    <value> <string>script</string> </value>
    </item>
    <item>
    <key> <string>name_subpath</string> </key>
    <value> <string>traverse_subpath</string> </value>
    </item>
    </dictionary>
    </value>
    </item>
    </dictionary>
    </state>
    </object>
    </value>
    </item>
    <item>
    <key> <string>_params</string> </key>
    <value> <string>fixit=False</string> </value>
    </item>
    <item>
    <key> <string>id</string> </key>
    <value> <string>SupportRequest_checkCausalitySourceDestinationConsistency</string> </value>
    </item>
    </dictionary>
    </pickle>
    </record>
    </ZopeData>
    master/bt5/slapos_crm/TestTemplateItem/portal_components/test.erp5.testSlapOSCRMSkins.py
    View file @ 16752b7f
    ......@@ -675,7 +675,9 @@ class TestSlapOSComputeNode_notifyWrongAllocationScope(TestCRMSkinsMixin):
    self.assertEqual(event.getTitle(),
    'Allocation scope of %s changed to %s' % (compute_node.getReference(), 'open/personal'))
    self.assertIn(compute_node.getReference(), event.getTextContent())
    self.assertEqual(event.getDestination(), person.getRelativeUrl())
    self.assertEqual(event.getSource(), person.getRelativeUrl())
    self.assertEqual(event.getDestination(), ticket.getSourceSection())
    @simulate('ERP5Site_isSupportRequestCreationClosed', '*args, **kwargs','return 0')
    @simulate('NotificationTool_getDocumentValue',
    ......@@ -705,7 +707,9 @@ class TestSlapOSComputeNode_notifyWrongAllocationScope(TestCRMSkinsMixin):
    self.assertEqual(event.getTitle(),
    'Allocation scope of %s changed to %s' % (compute_node.getReference(), 'open/personal'))
    self.assertIn(compute_node.getReference(), event.getTextContent())
    self.assertEqual(event.getDestination(), person.getRelativeUrl())
    self.assertEqual(event.getSource(), person.getRelativeUrl())
    self.assertEqual(event.getDestination(), ticket.getSourceSection())
    @simulate('ERP5Site_isSupportRequestCreationClosed', '*args, **kwargs','return 0')
    @simulate('ComputeNode_hasContactedRecently', '*args, **kwargs','return False')
    ......@@ -737,7 +741,9 @@ class TestSlapOSComputeNode_notifyWrongAllocationScope(TestCRMSkinsMixin):
    'Allocation scope of %s changed to %s' % \
    (compute_node.getReference(), target_allocation_scope))
    self.assertIn(compute_node.getReference(), event.getTextContent())
    self.assertEqual(event.getDestination(), person.getRelativeUrl())
    self.assertEqual(event.getSource(), person.getRelativeUrl())
    self.assertEqual(event.getDestination(), support_request.getSourceSection())
    def test_ComputeNodeNormalAllocationScope_OpenPersonal(self):
    compute_node = self._makeComputeNode(owner=self.makePerson(user=0))[0]
    ......@@ -1065,7 +1071,9 @@ class TestSlapOSComputeNode_CheckState(TestCRMSkinsMixin):
    self.assertEqual(event.getTitle(), ticket.getTitle())
    self.assertIn(compute_node.getReference(), event.getTextContent())
    self.assertEqual(event.getDestination(), person.getRelativeUrl())
    self.assertEqual(event.getSource(), person.getRelativeUrl())
    self.assertEqual(event.getDestination(), ticket.getSourceSection())
    @simulate('ERP5Site_isSupportRequestCreationClosed', '*args, **kwargs','return 0')
    @simulate('NotificationTool_getDocumentValue',
    ......@@ -1092,7 +1100,8 @@ class TestSlapOSComputeNode_CheckState(TestCRMSkinsMixin):
    self.assertEqual(event.getTitle(), ticket.getTitle())
    self.assertIn(compute_node.getReference(), event.getTextContent())
    self.assertEqual(event.getDestination(), person.getRelativeUrl())
    self.assertEqual(event.getDestination(), ticket.getSourceSection())
    self.assertEqual(event.getSource(), person.getRelativeUrl())
    class TestSlapOSInstanceTree_createSupportRequestEvent(SlapOSTestCaseMixin):
    ......@@ -1158,7 +1167,8 @@ class TestSlapOSInstanceTree_createSupportRequestEvent(SlapOSTestCaseMixin):
    self.assertEqual(event.getTitle(), ticket_title)
    self.assertIn(instance_tree.getReference(), event.getTextContent())
    self.assertEqual(event.getDestination(), person.getRelativeUrl())
    self.assertEqual(event.getSource(), person.getRelativeUrl())
    self.assertEqual(event.getDestination(), ticket.getSourceSection())
    ticket.suspend()
    self.tic()
    ......@@ -1495,6 +1505,94 @@ class TestSlapOSHasError(SlapOSTestCaseMixin):
    None,
    instance_tree.InstanceTree_checkSoftwareInstanceState())
    class TestCRMPropertySheetConstraint(SlapOSTestCaseMixin):
    def afterSetUp(self):
    SlapOSTestCaseMixin.afterSetUp(self)
    portal = self.getPortalObject()
    self.ticket_trade_condition = portal.sale_trade_condition_module.slapos_ticket_trade_condition
    person_user = self.makePerson()
    self.tic()
    # Login as new user
    self.login(person_user.getUserId())
    new_person = self.portal.portal_membership.getAuthenticatedMember().getUserValue()
    self.assertEqual(person_user.getRelativeUrl(), new_person.getRelativeUrl())
    self.support_request = portal.support_request_module.newContent(
    portal_type="Support Request",
    destination_decision=person_user.getRelativeUrl(),
    specialise=self.ticket_trade_condition.getRelativeUrl()
    )
    # Value set by the init
    self.assertTrue(self.support_request.getReference().startswith("SR-"),
    "Reference don't start with SR- : %s" % self.support_request.getReference())
    def beforeTearDown(self):
    transaction.abort()
    def testCheckCausalitySourceDestinationConsistency(self):
    person = self.portal.portal_membership.getAuthenticatedMember().getUserValue()
    self.support_request.approveRegistration()
    self.tic()
    self.logout()
    self.login()
    event = self.support_request.getCausalityValue()
    self.assertNotEqual(event, None)
    self.assertFalse(event.checkConsistency())
    self.assertFalse(self.support_request.checkConsistency())
    source = event.getDestination()
    event.setDestination(person.getRelativeUrl())
    non_consistency_list = [str(i.getTranslatedMessage()) for i in self.support_request.checkConsistency()]
    self.assertEqual(non_consistency_list,
    ['Destination of the related event should be the slapos organisation'])
    event.setSource(source)
    non_consistency_list = [str(i.getTranslatedMessage()) for i in self.support_request.checkConsistency()]
    self.assertEqual(non_consistency_list,
    ['Sender of the related event should be the customer',
    'Destination of the related event should be the slapos organisation'])
    def testCheckCustomerAsSourceOrDestinationConsistency(self):
    person = self.portal.portal_membership.getAuthenticatedMember().getUserValue()
    self.support_request.approveRegistration()
    self.tic()
    self.logout()
    self.login()
    event = self.support_request.getCausalityValue()
    self.assertNotEqual(event, None)
    self.assertFalse(event.checkConsistency())
    self.assertFalse(self.support_request.checkConsistency())
    person_user = self.makePerson()
    self.tic()
    event.setSource(person_user.getRelativeUrl())
    non_consistency_list = [str(i.getTranslatedMessage()) for i in event.checkConsistency()]
    self.assertEqual(non_consistency_list, [
    'Customer should be source or destination of the event'
    ])
    event.setDestination(person.getRelativeUrl())
    self.assertFalse(event.checkConsistency())
    class TestSupportRequestUpdateMonitoringState(SlapOSTestCaseMixin):
    def _makeInstanceTree(self):
    ......@@ -1576,7 +1674,8 @@ class TestSupportRequestUpdateMonitoringState(SlapOSTestCaseMixin):
    event = event_list[0]
    self.assertEqual(event.getTitle(), 'Instance Tree was destroyed was destroyed by the user')
    self.assertEqual(event.getDestination(), support_request.getDestinationDecision())
    self.assertEqual(event.getSource(), support_request.getDestinationDecision())
    self.assertEqual(event.getDestination(), support_request.getSourceSection())
    self.assertEqual("invalidated",
    support_request.getSimulationState())
    ......
    master/bt5/slapos_crm/TestTemplateItem/portal_components/test.erp5.testSlapOSCRMSkins.xml
    View file @ 16752b7f
    ......@@ -6,12 +6,6 @@
    </pickle>
    <pickle>
    <dictionary>
    <item>
    <key> <string>_recorded_property_dict</string> </key>
    <value>
    <persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
    </value>
    </item>
    <item>
    <key> <string>default_reference</string> </key>
    <value> <string>testSlapOSCRMSkins</string> </value>
    ......@@ -55,28 +49,13 @@
    <item>
    <key> <string>workflow_history</string> </key>
    <value>
    <persistent> <string encoding="base64">AAAAAAAAAAM=</string> </persistent>
    <persistent> <string encoding="base64">AAAAAAAAAAI=</string> </persistent>
    </value>
    </item>
    </dictionary>
    </pickle>
    </record>
    <record id="2" aka="AAAAAAAAAAI=">
    <pickle>
    <global name="PersistentMapping" module="Persistence.mapping"/>
    </pickle>
    <pickle>
    <dictionary>
    <item>
    <key> <string>data</string> </key>
    <value>
    <dictionary/>
    </value>
    </item>
    </dictionary>
    </pickle>
    </record>
    <record id="3" aka="AAAAAAAAAAM=">
    <pickle>
    <global name="PersistentMapping" module="Persistence.mapping"/>
    </pickle>
    ......@@ -89,7 +68,7 @@
    <item>
    <key> <string>component_validation_workflow</string> </key>
    <value>
    <persistent> <string encoding="base64">AAAAAAAAAAQ=</string> </persistent>
    <persistent> <string encoding="base64">AAAAAAAAAAM=</string> </persistent>
    </value>
    </item>
    </dictionary>
    ......@@ -98,7 +77,7 @@
    </dictionary>
    </pickle>
    </record>
    <record id="4" aka="AAAAAAAAAAQ=">
    <record id="3" aka="AAAAAAAAAAM=">
    <pickle>
    <global name="WorkflowHistoryList" module="Products.ERP5Type.Workflow"/>
    </pickle>
    ......
    master/bt5/slapos_crm/TestTemplateItem/portal_components/test.erp5.testSlapOSCloudTicketSlapInterfaceWorkflow.py
    View file @ 16752b7f
    ......@@ -162,9 +162,9 @@ class TestSlapOSCoreTicketSlapInterfaceWorkflow(SlapOSTestCaseMixin):
    self.assertEqual(self.support_request.getSimulationState(),
    'validated')
    self.assertEqual(self.support_request.getDestinationDecision(),
    self.assertEqual(self.support_request.getSourceSection(),
    event.getDestination())
    self.assertEqual(person, event.getDestinationValue())
    self.assertEqual(person, event.getSourceValue())
    self.assertEqual("service_module/slapos_crm_information",
    event.getResource())
    ......@@ -176,7 +176,9 @@ class TestSlapOSCoreTicketSlapInterfaceWorkflow(SlapOSTestCaseMixin):
    self.assertEqual(event.getContentType(), "text/html")
    self.assertEqual(event.getPortalType(), "Web Message")
    self.assertEqual(event.getSource(),
    self.support_request.getSource())
    self.support_request.getDestinationDecision())
    self.assertEqual(event.getDestination(),
    self.support_request.getSourceSection())
    # Retry now to see if doesn't create a new message
    self.support_request.notify(
    ......
    master/bt5/slapos_crm/WorkflowTemplateItem/portal_workflow/ticket_slap_interface_workflow/script_Ticket_notify.py
    View file @ 16752b7f
    ......@@ -43,8 +43,8 @@ event.edit(
    text_content=message,
    start_date = DateTime(),
    resource = resource,
    source=ticket.getSource(),
    destination=ticket.getDestinationDecision(),
    source=ticket.getDestinationDecision(),
    destination=ticket.getSource(),
    follow_up=ticket.getRelativeUrl(),
    )
    event.stop()
    ......
    master/bt5/slapos_crm/bt/template_portal_type_property_sheet_list
    View file @ 16752b7f
    Regularisation Request | Codification
    \ No newline at end of file
    Mail Message | SlapOSEventConstraint
    Regularisation Request | Codification
    Site Message | SlapOSEventConstraint
    Support Request | SlapOSSupportRequestConstraint
    Web Message | SlapOSEventConstraint
    \ No newline at end of file
    master/bt5/slapos_crm/bt/template_property_sheet_id_list
    View file @ 16752b7f
    SlapOSCRMSystemPreference
    \ No newline at end of file
    SlapOSCRMSystemPreference
    SlapOSEventConstraint
    SlapOSSupportRequestConstraint
    \ No newline at end of file
    Markdown is supported
    0% or
    You are about to add 0 people to the discussion. Proceed with caution.
    Finish editing this message first!
    Please register or to comment
    GitLab Nexedi Edition | About GitLab | About Nexedi | 沪ICP备2021021310号-2 | 沪ICP备2021021310号-7